City Express by Marriott Xalapa is a great choice for a stay in Xalapa. Guests can visit the fitness centre for a workout, and free perks include WiFi, self-parking and continental breakfast daily between 6:00 AM and 9:00 AM.
Languages
English, Spanish
At a glance
Hotel size
126 rooms
Arranged over 6 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age – 18
Check-out time is 1 PM
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (12 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
No cots (infant beds)
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
Parking
Free on-site self-parking
Wheelchair-accessible parking on site
Other information
Smoke-free property
Property amenities
Food and drink
Free continental breakfast each morning 6:00 AM–9:00 AM
Room service (limited hours)
Travelling with children
Children stay for free (see details)
Working away
Business centre
Services
24-hour front desk
Laundry facilities
Luggage storage
Facilities
1 building/tower
Built in 2012
Safe-deposit box at front desk
Television in common areas
Fitness centre
Annual offsets purchased for at least 10% of carbon footprint
Humane treatment of captive wild animals
At least 10% of profits reinvested in community and sustainability
Double-glazed windows
Comprehensive food waste policy
Comprehensive recycling policy
No plastic coffee stirrers
No plastic drinking straws
Reception hall
Accessibility
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible fitness centre
Wheelchair-accessible business centre
Well-lit path to entrance
Room amenities
Be entertained
32-inch flat-screen TV
Cable TV channels
Home comfort
Air conditioning
Iron/ironing board (on request)
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Shower only
Free toiletries
Towels
Stay connected
Desk
Free WiFi and wired internet
Phone
More
Daily housekeeping
Energy-saving switches
Recycling
Water-efficient showers only
Water-efficient toilets only
Fees & policies
Policies
Guests can rest easy knowing that there's window guards on-site.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Also known as
City Express Xalapa Hotel
City Express Xalapa
City Express Xalapa
City Express by Marriott Xalapa Hotel
City Express by Marriott Xalapa Xalapa
City Express by Marriott Xalapa Hotel Xalapa
Frequently asked questions
Does City Express by Marriott Xalapa offer free cancellation for a full refund?
Yes, City Express by Marriott Xalapa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at City Express by Marriott Xalapa?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at City Express by Marriott Xalapa?
Yes, there's free self parking.
What are the check-in and check-out times at City Express by Marriott Xalapa?
Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is 1 PM.
Is there an on-site casino at City Express by Marriott Xalapa?
No, this hotel doesn't have a casino, but Big Bola Casino (8-min walk) is nearby.
What is there to do at City Express by Marriott Xalapa and nearby?
Maintain your daily exercise routine at the gym.
What's the area around City Express by Marriott Xalapa like?
City Express by Marriott Xalapa is a short 8-minute walk from Xalapa University and 9 minutes' walk from Plaza Las Americas Mall.
City Express by Marriott Xalapa Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
8.8/10
Staff & service
7.8/10
Amenities
8.6/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
6/10 Good
19 November 2023
Jose O
Jose O, 1-night trip
Verified Expedia guest review
6/10 Good
9 October 2023
The bed was horrible. It had a horrible smell and was uncomfortable. There were dead bugs in the hall to the room.
ezequiel
ezequiel, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
4 September 2023
Excellent location
Cesar
Cesar, 3-night romance trip
Verified Expedia guest review
4/10 Fair
28 July 2023
The hotel was not what we expected
Amelia
Amelia, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
13 May 2023
Great
RENE
RENE, 1-night trip
Verified Expedia guest review
8/10 Very good
18 October 2022
Aldo
Aldo, 1-night trip
Verified Expedia guest review
8/10 Very good
8 October 2022
Personal amable, un buena ubicación, seguro. El desayuno incluido rico y suficiente . El único detalle fue que no cuentan con aspiradora para limpiar los pisos que estaban un poco sucios. Y sería bueno que las ventanas de la habitación se pudieran abrir.
WILLIAMS
WILLIAMS, 2-night romance trip
Verified Expedia guest review
4/10 Fair
2 August 2022
Patrice
Patrice, 1-night trip
Verified Hotels.com guest review
8/10 Very good
8 May 2022
Good hotel for price. Quite and safe.
JAIME
JAIME, 7-night trip with friends
Verified Expedia guest review
10/10 Exceptional
8 March 2022
JUAN CARLOS
JUAN CARLOS, 1-night trip
Verified Expedia guest review
10/10 Exceptional
24 January 2022
Daniel uscanga
Daniel uscanga, 1-night trip
Verified Expedia guest review
8/10 Very good
28 November 2021
Verified traveller
1-night trip with friends
Verified Hotels.com guest review
8/10 Very good
27 April 2021
Good for the price.
At the room some corners with mildew alerts for some corrective maintenance needed.
Verified traveller
1-night family trip
Verified Expedia guest review
10/10 Exceptional
23 March 2020
Jorge Aurelio
Jorge Aurelio, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
4 January 2020
Año nuevo en Xalapa
En general bien, sólo que el baño necesita un extractor. Se acumula mucho la humedad en el cuarto
Eduardo
Eduardo, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
24 August 2019
Verified traveller
3-night trip
Verified Expedia guest review
6/10 Good
20 August 2019
Práctico
Práctico, buena opción si vas de paso. No me gusto que el cuarto daba al lobby, mucho ruido durante la mañana. Todo lo demás muy bien.
Jorge
Jorge, 1-night trip
Verified Hotels.com guest review
8/10 Very good
25 March 2019
Ramiro
Ramiro, 1-night romance trip
Verified Hotels.com guest review
8/10 Very good
5 February 2019
the attitude of the cook when serving the food and answer the questions of the guests
Verified traveller
2-night trip
Verified Expedia guest review
8/10 Very good
5 February 2019
Verified traveller
2-night trip
Verified Expedia guest review
8/10 Very good
30 October 2018
nice room, good service
Carlos
Carlos, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
3 September 2018
Well located and good for business trip.
We just stayed there in a business trip.
The hotel is well located, since it's on the outskirts of the city to go easier to places, just taking the highway.
The room was clean. Breakfast is barely ok, but you can't expect more on this sort of hotel.
Josue Issac
Josue Issac, 1-night business trip
Verified Hotels.com guest review
8/10 Very good
24 June 2017
Wish there was a pool.
It was good.
Maria
Maria, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
9 October 2016
Nice
Nice
Alfonso
Verified Hotels.com guest review
10/10 Exceptional
11 August 2016
Great place to stay
It was a wonderful stay all the staff were very nice and helpful very quiet hotel and secure will be staying here again when I go back to Xalapa veracruz