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GRAND HILAI SUN MOON LAKE

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GRAND HILAI SUN MOON LAKE offers a great location, putting you within a short 10-minute walk of Sun Moon Lake. Guests can be pampered with facials at the spa and grab a bite to eat at one of the 3 restaurants. An outdoor pool, a bar/lounge and a health club are other highlights at this luxurious hotel. Fellow travellers say good things about the overall property condition.

Reviews

10 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Free parking
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Main amenities (12)

  • Daily housekeeping
  • 3 restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Hot springs
  • Breakfast available
  • Health club
  • Sauna
  • Steam room
  • Room service
  • 24-hour front desk
  • ATM/banking services

For families (6)

  • Children stay free
  • Free cots/infant beds
  • Fridge
  • Private bathroom
  • Separate bath and shower
  • Daily housekeeping
The current price is HK$3,905
HK$4,511 total
includes taxes & fees
14 May - 15 May

Why we love this property

Relaxation paradise
This hotel's full-service spa offers daily facials and body treatments. Hot springs, sauna, and steam room await along with health club access.
Premium sleep experience
Drift into dreamland with premium bedding, down comforters, and personalised pillow menus. Blackout drapes ensure deep sleep after balcony stargazing.
Designer lake paradise
Mountain scenery and pristine lake vistas surround this luxury hotel. Designer stores complete the lavish experience in this natural paradise.

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Deluxe Suite, Lake View

Premium bedding, down duvets, free minibar, in-room safe

Deluxe Suite, Lake View

  • Lake view
  • 109 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Prime Superior Room (6F~8F)

Premium bedding, down duvets, free minibar, in-room safe

Prime Superior Room (6F~8F)

9.6 out of 10
Exceptional
(4 reviews)
  • 49 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Prime Deluxe King Room with lake view (6F~7F)

Premium bedding, down duvets, free minibar, in-room safe

Prime Deluxe King Room with lake view (6F~7F)

10.0 out of 10
Exceptional
(4 reviews)
  • Lake view
  • 53 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Sun Moon Suite

Premium bedding, down duvets, free minibar, in-room safe

Sun Moon Suite

  • Lake view
  • 152 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Prime Superior King Room (3F)

Premium bedding, down duvets, free minibar, in-room safe

Prime Superior King Room (3F)

8.0 out of 10
Very good
(1 review)
  • 49 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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HK$2,821 total
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14 May - 15 May
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About the area

Map
No.139, Zhongxing Rd, Yuchi Township,, Yuchi, 555

What's nearby

  • Shueishe Pier - 1 min walk - 0.0 km
  • Meihe Garden - 2 min walk - 0.2 km
  • Shueishe Visitors Center - 3 min walk - 0.3 km
  • Sun Fog Port - 9 min walk - 0.8 km
  • Sun Moon Lake - 11 min walk - 0.9 km

Getting around

  • Taoyuan International Airport (TPE) - 163 min drive
  • Shuili Checheng Station - 33 min drive
  • Jiji Station - 40 min drive

Restaurants

  • ‪茶老爸 - ‬2 min walk
  • ‪阿嬤古早味香菇茶葉蛋 - ‬15 min drive
  • ‪丹彤 - ‬5 min drive
  • ‪日月潭新山味邵族風味餐廳 - ‬2 min walk
  • ‪田園日月潭紅茶手工蛋捲 - ‬3 min walk

About this property

GRAND HILAI SUN MOON LAKE

  • GRAND HILAI SUN MOON LAKE offers a great location, putting you within a short 10-minute walk of Sun Moon Lake. Guests can be pampered with facials at the spa and grab a bite to eat at one of the 3 restaurants. An outdoor pool, a bar/lounge and a health club are other highlights at this luxurious hotel. Fellow travellers say good things about the overall property condition.

At a glance

DONE

Hotel size

    • 93 rooms
    • Arranged over 12 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Minimum check-in age – 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 2 children (5 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • On-site parking is limited
    • Electric vehicle charging point on site
    • Height restrictions apply for on-site parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Self-service breakfast (surcharge) each morning 7:00 AM–11:00 AM
  • 3 restaurants
  • Bar/lounge
  • Room service (limited hours)

Travelling with children

  • Children stay for free (see details)
  • Baby bath
  • Lifeguard on-site

What to do

  • Boat tours
  • Hot springs
  • Karaoke
  • Bike rentals nearby
  • Hiking/biking trails nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 2024
  • ATM/banking
  • Health club
  • An outdoor pool
  • Designer shops on-site
  • Full-service spa
  • Sauna
  • Steam room
  • Banquet hall

Accessibility

  • Magnifying mirror
  • Area rugs in room
  • Smooth flooring in public areas
  • Hardwood flooring in room

Room amenities

Be entertained

  • 45-inch LED TV
  • Satellite TV channels
  • Netflix
  • Streaming services

Home comfort

  • Climate-controlled air conditioning and heating
  • Free stocked minibar
  • Espresso maker
  • Electric kettle
  • Bathrobes and slippers
  • Children's slippers

Sleep well

  • Pillow menu
  • Down duvet
  • Blackout curtains
  • Soundproofed rooms
  • Premium bedding
  • Free cot/infant bed

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Spring water bath
  • Separate bath and shower
  • Soap and shampoo
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi and wired internet
  • Phone

Food and drink

  • Fridge

More

  • Daily housekeeping
  • In-room safe
  • Energy-saving switches

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials and body treatments. The spa is open daily. Guests under 16 years old are not allowed in the spa. There are hot springs open between 7:00 AM and 10:30 PM.

Fees & policies

Optional extras

  • Self-service breakfast is offered for an extra charge of approximately TWD 1848 for adults and TWD 924 for children

Children & extra beds

  • Rollaway beds are available for TWD 8800.0 per night

Parking

  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 7:00 PM
  • Guests under 12 years old are not allowed in the health club or fitness facility
  • Guests under 16 years old are not allowed in the spa
  • Hot springs access available from 7:00 AM to 10:30 PM
  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.

This property does not have lifts.

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting on-site.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, mobile payments and cash.

Credit cards accepted: Visa, Mastercard, American Express, JCB International, Union Pay

Mobile payment options include: Apple Pay.

This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files and shoe mitts.

Property Registration Number 交觀宿字第15 號

Also known as

Wen Wan Resort Sun Moon Lake

Wen Wan Resort

Wen Wan Sun Moon Lake

Wen Wan

The Wen Wan Resort Sun Moon Lake Taiwan/Nantou

Grand Hilai Sun Moon Yuchi

GRAND HILAI SUN MOON LAKE Hotel

GRAND HILAI SUN MOON LAKE Yuchi

The Wen Wan Resort Sun Moon Lake

GRAND HILAI SUN MOON LAKE Hotel Yuchi

Frequently asked questions

Does GRAND HILAI SUN MOON LAKE offer free cancellation for a full refund?

Yes, GRAND HILAI SUN MOON LAKE does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at GRAND HILAI SUN MOON LAKE?

Yes, there's an outdoor pool. Guests have pool access from 7:00 AM to 7:00 PM.

Are pets allowed at GRAND HILAI SUN MOON LAKE?

Sorry, pets aren't allowed.

Is parking offered on site at GRAND HILAI SUN MOON LAKE?

Yes, there's free self parking. Parking spaces may be limited. Electric car charging is available.

What are the check-in and check-out times at GRAND HILAI SUN MOON LAKE?

Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon.

What is there to do at GRAND HILAI SUN MOON LAKE and nearby?

Have fun during the warmer months with activities such as boat tours. Additional recreation on-site includes hot springs. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. GRAND HILAI SUN MOON LAKE also has a sauna and a steam room.

Are there restaurants at or near GRAND HILAI SUN MOON LAKE?

Yes, there are 3 on-site restaurants.

Does GRAND HILAI SUN MOON LAKE have rooms with private hot tubs?

Yes, each room has a spring water bath.

Does GRAND HILAI SUN MOON LAKE have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around GRAND HILAI SUN MOON LAKE like?

GRAND HILAI SUN MOON LAKE is a short 9-minute walk from Sun Moon Lake and 10 minutes' walk from Sun Fog Port.

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Reviews

GRAND HILAI SUN MOON LAKE Reviews

10

Exceptional

10

Cleanliness

9.6

Amenities

10

Staff & service

10

Property conditions & facilities

Reviews

Verified

10/10 Exceptional

Excellent service, great views and location, and a comfortable, modern room. I would absolutely stay here again and highly recommend it to others.
Balcony view
Hotel interior view
Robert, 2-night trip
Verified

10/10 Exceptional

yes very clean and all the stuff are very kindly and polite.
chi ren, 1-night trip
Verified

10/10 Exceptional

The best service, the best view,
Hsing-Fang, 1-night trip
Verified

10/10 Exceptional

Our stay at the Grand Hilai Sun Moon Lake far exceeded our expectations. The welcome we received was warm and attentive, we felt right at home the moment we stepped through the door to our room. The view of the lake was breathtaking and the room was decorated so nicely. The General Managers and staff were so helpful and accommodating. The breakfast buffet is generous and delicious. The spa experience was top notch and Jasmine, my therapist was so intuitive and had a wonderful touch. The Grand Halai is one of the best experiences I’ve had top to bottom. I can’t wait to come back.
Sharla, 2-night trip
Verified

10/10 Exceptional

Outstanding service. Rooms are spacious with all the amenities you need. Phenomenal views of the lake from our room. The bar is closed 5-8pm which we found super puzzling and didn’t know until we showed up at 5pm for a cocktail. Never heard of that at a hotel before. No food or drink service at the pool - also seems unusual for such a high end hotel. Otherwise a wonderful experience!
Linda, 2-night trip
Verified

10/10 Exceptional

Good
Pen Hung, 2-night trip
Verified

10/10 Exceptional

Excellent experience
Ju Hui, 1-night trip
Verified

8/10 Very good

Yes
Joe, 1-night trip
Verified

8/10 Very good

整體不錯
Wei-Fan, 1-night trip
Verified

10/10 Exceptional

早餐的Buffet真的很讚，看著美美的湖景，一整天的心情都完美了。
TING YI, 1-night trip
Verified

10/10 Exceptional

非常舒服的體驗。景很好，服務周到。價格以外，目前感受最好的飯店
Toro, 1-night trip
Verified

10/10 Exceptional

是
CHI HSUAN, 1-night trip
Verified

10/10 Exceptional

不管是氛圍或者是人員的服務，都非常的棒。 很推薦想要在日月潭附近有個美好舒適的住宿地點。
POCHUN, 1-night trip
Verified

10/10 Exceptional

Overall, it is Exceptionally good among the hotels I stayed in Taiwan this trip.
Houng-jay, 1-night trip
Verified

10/10 Exceptional

從check in開始的專屬接待辦理、入房後夜床服務、房間寬敞且乾淨舒適，陽台可遠眺日月潭景色、晚上九點還有提供道地小吃宵夜、早餐精緻主餐河龍蝦和勒眼牛排很美味，再搭配自助吧，整體體驗很滿意，會想再訪。
YICHUN, 1-night trip
Verified

10/10 Exceptional

無與倫比的旅行

真的完全將日月潭的美盡收眼底！飯店的服務和態度真的好溫暖又專業！如果你是美食老饕，帶著空胃來享受吧！從早到晚有吃不完的美食！
HUI YIN PATTY, 1-night trip
Verified

10/10 Exceptional

用心經營的酒店

日月潭酒店首選，您來住看看就能體會，下次一定全家一起再來。
Ta-Chun, 1-night trip
Verified

10/10 Exceptional

飯店與服務都讓人非常滿意

飯店住宿 與各設施都很讚，食物也很滿意，房內可以直接泡湯看湖景
TING-DUEN, 1-night trip
Verified

10/10 Exceptional

服務太好了
SHIH-PEI, 1-night trip
Verified

10/10 Exceptional

餐飲優秀服務優等客房舒服環境很棒
LI YU, 2-night trip
Verified

10/10 Exceptional

服務人員態度非常 親切
CHENG-TAI, 1-night trip
Verified

10/10 Exceptional

非常優質，值得與好友分享！
HSIN-MING, 1-night trip
Verified

10/10 Exceptional

非常優秀的飯店

服務細緻用心 建議房間的垃圾桶可以增加一個比較夠用。
Yun-Wen, 1-night trip
Verified

10/10 Exceptional

非常用心的Hotel.

雖然服務人員有些不熟練，但是每位服務人員都表現了非常熱忱的態度，很棒的感覺。 餐飲非常棒，尤其是中式晚餐，食器，擺盤，料理精彩美味，米其林等級的水準，超讚👍！
YIFUNG, 1-night trip
Verified

10/10 Exceptional

Liu, 1-night trip