Everything is good . Service is very good. Breakfast overall is good. If provide the peanut butter that should be great.
siu keung
siu keung (1 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 4 月 24 日
James
James (3 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2020 年 1 月 22 日
Very much appreciated the help and support from Mr. LEDUY THANH and other staffs
Rebecca
Rebecca (2 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2018 年 11 月 29 日
Delicious breakfast
YuHua
YuHua (2 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2018 年 11 月 10 日
臭
廁所有尿騷味
Shih Chiang
Shih Chiang (1 晚浪漫旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2018 年 7 月 23 日
住在靠馬路的房間,隔音很差,外頭喇叭聲音樂聲都聽得到
真實旅客
1 晚商務旅程
Hotels.com 真實旅客評價
8/10 很好
2018 年 3 月 21 日
整潔乾淨
房間乾淨,設備齊全,服務人員溝通良好
HSIEH
HSIEH (1 晚浪漫旅程)
Hotels.com 真實旅客評價
8/10 很好
2017 年 12 月 26 日
the massage/spa services on the 1st floor is horrible. That masseur lady didnt have professional training, my back was still hurt after 3 days.
真實旅客
3 晚行程
Expedia 真實旅客評價
10/10 完美
2017 年 12 月 22 日
經濟實惠
很棒的頂樓餐廳
Hsinju
Hsinju (1 晚友伴旅程)
Hotels.com 真實旅客評價
8/10 很好
2017 年 10 月 25 日
不錯的飯店
服務人員非常友善,對應飯店價格算是不錯
KAI CHEN
KAI CHEN (1 晚浪漫旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 5 日
Great location and staff
Great view, great location, a lot of walking , they organised us the transportation to airport. great recommendation, view from the top and we’re gonna get a upgraded to a nicer room next time to Sandy. Thank you
Vicki
Vicki (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 27 日
Would stay again
Sarah
Sarah (3 晚行程)
Expedia 真實旅客評價
8/10 很好
2025 年 4 月 26 日
Small authentic hanoi hotel. Has aged and need aome refreshing. Nice hotel near old town. Good 3 star hotel great views from rooftop restaurants where breakfast is.
Very happy with the free room upgrade and how convenient the location of this hotel was to everything. Staff were friendly and the manager, Sandy was very helpful throughout my stay. Will come back next time and definitely recommend!
Priscilla
Expedia 真實旅客評價
10/10 完美
2024 年 8 月 23 日
The location of the hotel is great. A lot of food, shopping and sightseeing options close by. My room was very clean and quiet. The best part of the stay was the staff. They went out of their way multiple times to help me plan my trip to Sapa. I really can’t say enough about them. I would highly recommend staying here.
jeffrey
jeffrey (3 晚友伴旅程)
Expedia 真實旅客評價
10/10 完美
2024 年 6 月 26 日
Sandy and staff were attentive and helpful with our requests. We felt safe and welcome during our stay here. I would go back to this hotel.
Hoang
Expedia 真實旅客評價
10/10 完美
2024 年 6 月 23 日
This is probably my 5th time at Authentic Hotel and it's always a pleasure to stay here. The facilities do have to have another facelift though. Room 804's Cotto basin is cracked and would be good to have it replaced.
Other than that, Authentic is situated at the most convenient location at the Old Quarters, it is my default hotel of choice every time I visit Hanoi with my family.
Wee Lian
Wee Lian (7 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024 年 3 月 24 日
Dennis J
Dennis J (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2023 年 9 月 24 日
They did not honor my room reservation. They instead put me up in adjacent hotel that had lower rates on Expedia. They rejected a refund request for the difference in Rate that I initiated with Expedia. Just not fair.