Chania (CHQ-Ioannis Daskalogiannis) - 64 min drive
Heraklion (HER-Nikos Kazantzakis) - 74 min drive
Airport shuttle (surcharge)
Restaurants
Sunset - 3 min walk
Cul de sac - Rethymno - 7 min walk
Galero Cafe - 6 min walk
Haris Creperie - 5 min walk
Κήπος του Αλή Βαφή - 6 min walk
About this property
Palazzo Vecchio Exclusive Residence
Take in the views from the rooftop terrace when you stay at Palazzo Vecchio Exclusive Residence. Guests indulge in massages, then grab a bite to eat at the coffee shop/cafe. An outdoor pool, a poolside bar and a children's pool are other highlights.
Check-in start time: 2:00 PM; check-in end time: 11:00 PM
Contactless check-in and check-out are available
Express check-in/out available
Minimum check-in age – 18
Check-out time is 11:00 AM
Contactless check-out
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:00 AM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Babysitting*
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
On-site parking only available on request
Free secured, uncovered on-site self-parking
Transfers
Airport shuttle on request (available 24 hours a day)*
Other information
Designated smoking areas
Property amenities
Food and drink
Restaurant
Bar/lounge
Poolside bar
Coffee shop
24-hour room service
Travelling with children
Children's pool
Childcare in room (surcharge)
What to do
Scooter/moped hire
Beach nearby
Golf lessons nearby
Hiking/biking trails nearby
Horse riding nearby
Kayaking nearby
Scuba-diving nearby
Skydiving nearby
Working away
Meeting room
Services
24-hour front desk
Concierge services
Tour/ticket assistance
On-site car hire
Dry cleaning/laundry services
Hair salon
Luggage storage
Multilingual staff
Bike hire
Beach sunloungers
Beach umbrellas
Pool loungers
Pool umbrellas
Facilities
Safe-deposit box at front desk
Rooftop terrace
Garden
Library
An outdoor pool
Spa services
Room amenities
Be entertained
32-inch LCD TV
Satellite TV channels
Home comfort
Heating (climate-controlled) and air conditioning
Coffee/tea maker
Electric kettle
Slippers
Iron/ironing board (on request)
Sleep well
Hypo-allergenic bedding
Blackout curtains
Soundproofed rooms
Premium bedding
Free cot/infant bed
What to enjoy
In-room massage
Individually furnished and decorated
Freshen up
Shower/bath combination
Designer toiletries
Hairdryer (on request)
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Fridge
Kitchenette
Stovetop
Cookware, dishes and utensils
More
Daily housekeeping
In-room safe
Access via exterior corridors
Local maps
Special features
Spa
Guests can pamper themselves by indulging in the on-site spa services. Services include massages.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
A tax is imposed by the city: From 1 November to 29 February, EUR 0.50 per accommodation, per night
A tax is imposed by the city: From 1 March to 31 October, EUR 1.50 per accommodation, per night
Optional extras
Airport shuttle service is offered for an extra charge of EUR 100 per vehicle (one way)
Children & extra beds
In-room babysitting is available for an extra charge
Rollaway beds are available for EUR 25.0 per night
Parking
Guests must contact this property in advance to reserve on-site parking
Pool, spa, & gym (if applicable)
Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
Only registered guests are allowed in the guestrooms.
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher on-site.
This property accepts major credit cards, debit cards and cash.
Cash transactions at this property cannot exceed EUR 500 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
Does Palazzo Vecchio Exclusive Residence offer free cancellation for a full refund?
Yes, Palazzo Vecchio Exclusive Residence does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Palazzo Vecchio Exclusive Residence?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Palazzo Vecchio Exclusive Residence?
Sorry, pets aren't allowed.
Is parking offered on site at Palazzo Vecchio Exclusive Residence?
Yes, there's free self parking.
Is an airport shuttle service offered by Palazzo Vecchio Exclusive Residence?
Yes, an airport shuttle is available. The charge is EUR 100 per vehicle one way.
What are the check-in and check-out times at Palazzo Vecchio Exclusive Residence?
Check-in start time: 2:00 PM; check-in end time: 11:00 PM. Check-out time is 11:00 AM. Express check-in and check-out and contactless social distancing and check-out are available.
What is there to do at Palazzo Vecchio Exclusive Residence and nearby?
Have fun with activities such as boat tours, hiking and horse riding, and practise your swing at the nearby golf course. Enjoy a swim in the outdoor pool or use the guest house's other amenities, which include spa services and a garden.
Are there restaurants at or near Palazzo Vecchio Exclusive Residence?
Yes, there's an on-site restaurant.
Does Palazzo Vecchio Exclusive Residence have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchenette is available in every room, and also includes a stovetop, a fridge and cookware.
What's the area around Palazzo Vecchio Exclusive Residence like?
Palazzo Vecchio Exclusive Residence is a short 1-minute walk from Fortezza Castle and 6 minutes' walk from Rimondi Fountain.
Palazzo Vecchio Exclusive Residence Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.6/10
Staff & service
8.4/10
Amenities
9.0/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
10/10 Exceptional
3 November 2024
Verified traveller
4-night trip
Verified Hotels.com guest review
6/10 Good
20 October 2024
Worth staying
Staff are friendly and informative. Breakfast was nice. Location is great. Free parking is a big plus. AC worked sporadically. Rooms had a slight odor.
Verified traveller
2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
6 October 2024
Rethymnon 2024
Très bel endroit dans la vielle ville avec un stationnement pour la voiture. Formidable! Personnel très aimable et serviable. Avoir eu plus de temps, nous aurions aimé y passer une 2e nuit. 😀👍❤️
Eric
Eric, 1-night trip
Verified Hotels.com guest review
4/10 Fair
13 September 2024
Staff was very friendly and accommodating. Breakfast was lovely. However, the room floor was dirty and not swept prior to arrival. Window was left open prior to arrival and we had numerous flying bugs in the room. Given it is an old property the amenities, specifically in the bathroom, were lacking. High step in tub, narrow and difficult to shower in. I regret not being able to recommend this hotel.
Donna
Donna, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
22 August 2024
biljana
biljana, 10-night family trip
Verified Hotels.com guest review
8/10 Very good
11 August 2024
Well positioned hotel
Hotel in a lovely position right near the castle and old town, great for exploring and loads of restaurants nearby. The "suite" was a little underwhelming - just a small extra room with a mini-kitchen, table and single bed all wedged in. Breakfast had a good variety and the public areas were clean and quiet, but could have done with something to give some shade for the roof terrace.
Richard
Richard, 4-night family trip
Verified Hotels.com guest review
2/10 Poor
16 June 2024
TAMMY
TAMMY, 1-night trip
Verified Expedia guest review
10/10 Exceptional
15 June 2024
Staff - Gia so very lovely and incredibly attentive. She gave us some fantastic suggestions for restaurants, day trips and shopping. Best safe hotel thus far on our 2 week honeymoon
TAMMY
TAMMY, 1-night trip
Verified Expedia guest review
10/10 Exceptional
24 May 2024
When we arrived we were greeted by a very friendly front desk manager, who upgraded us without us even asking. A great experience unfortunately only for one night.
Britt
Britt, 1-night trip
Verified Expedia guest review
10/10 Exceptional
20 May 2024
Character property, excellent location and very walkable.
Donna
Donna, 3-night trip
Verified Expedia guest review
6/10 Good
18 April 2024
Marion
Marion, 1-night trip
Verified Expedia guest review
10/10 Exceptional
30 October 2023
Adonis was a gracious host, and we especially enjoyed talkig with Nikki, who was part of the staff. Our apartment was spacious, and had a nice balcony with a nice city view that also looked out on the Fortezza. Adonis oriented us to the neighborhood with suggestions and a map. We had kitchen facilities that were very convenient and our bed and air conditioning made our sleep very comfortable. We were even able to easily extend our stay on short notice. We definitely recommend Palazzo Vecchio!
Cynthia
Cynthia, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
22 October 2023
Victor
Victor, 1-night trip
Verified Expedia guest review
10/10 Exceptional
20 September 2023
We stayed for a week and were made very welcome. The room was clean and comfortable and the air-conditioning efficient, keeping the room cool. Staff were all friendly and helpful, especially Nikki who always made us feel that all guests are important and special.
Barrie
Barrie, 7-night romance trip
Verified Expedia guest review
10/10 Exceptional
16 April 2023
elaine
elaine, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
9 April 2023
A gem in Rethymno
A fantastic stay in a beautiful hotel in the old town. The staff was amazing - friendly and so helpful.
The beds were super comfortable and the pool and roof terrace are an extra bonus.
I would highly recommend it.
Daniela
Daniela, 2-night family trip
Verified Hotels.com guest review
6/10 Good
20 October 2022
Not as advertised. No laundry as advertised.
Constantine
Constantine, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
1 October 2022
This was a wonderful hotel in the absolute best place near the castle the sea ,restaurants everywhere - kitchen needs updating but who wants to cook with 351 restaurants to choose from xx
Sian Elisabeth
Sian Elisabeth, 10-night romance trip
Verified Expedia guest review
10/10 Exceptional
21 May 2022
Jeffrey
Jeffrey, 3-night trip
Verified Expedia guest review
10/10 Exceptional
26 July 2021
Danièle
Danièle, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
4 October 2020
Verified traveller
1-night trip
Verified Expedia guest review
10/10 Exceptional
25 August 2020
Very helpful and attentive staff, lovely breakfast spread, comfortable and spacious room and great location right next to the Fortress.
Anne
Anne, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
14 October 2019
Warm welcome
A very warm welcome from the manager on arrival. The room was large with a fridge. The breakfast was very good. The location was excellent right by the old quarter. The car park was excellent and we left our car there the following morning after checkout which was handy. We were sorry only had one night there.
Pamela
Pamela, 1-night romance trip
Verified Hotels.com guest review
8/10 Very good
9 September 2019
Crete Travels
Overpriced compared to other accommodation stayed at during our travels across Crete.
Breakfast was poor.
It could be a H&S issue with going up 2 flights of stairs from the small courtyard pool to the sun terrace.
Water coming up the floor waste when bath water left out.
Rosemarie
Rosemarie, 2-night trip
Verified Hotels.com guest review
8/10 Very good
31 July 2019
Loved the courtyard & breakfast. Staff was incredibly helpful!