In El Poblado, Hotel BH El Poblado offers a warm atmosphere with its garden and coffee shop. Guests can unwind at the sauna or socialize at the bar while taking advantage of dry cleaning services. With free WiFi, luggage storage and helpful staff have made this hotel near Santafé Mall a favorite among travelers.
Medellín (MDE-José María Córdova Intl.) - 38 min drive
Aguacatala Station - 12 min walk
Ayura Station - 25 min walk
Airport shuttle (surcharge)
Restaurants
Pizzeria Olivia Cc Santa Fe - 4 min walk
Leños Gourmet - 2 min walk
Starbucks - 2 min walk
Archie`s - 3 min walk
Sushi Light - 2 min walk
About this property
Hotel BH El Poblado
Hotel BH El Poblado offers a fantastic location, putting you a short five-minute walk from Santafé Mall and Oviedo Shopping Center. After a workout at the fitness centre, you can grab a bite to eat at the coffee shop/cafe or unwind with a drink at the bar/lounge. A sauna, a snack bar/deli and a terrace are other highlights. The helpful staff and location get great marks from fellow travellers. The property is only a short walk to public transportation: Aguacatala Station is 12 minutes away.
Languages
English, Spanish
At a glance
DONE
Hotel size
70 rooms
Arranged over 11 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
DONE
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
Children (10 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
Parents must have child's birth certificate and photo ID*
DONE
Pets
No pets or service animals allowed
WIFI
Internet
Free WiFi in public areas
LOCAL_PARKING
Parking
Free on-site self-parking
On-site parking is limited
DONE
Transfers
Airport shuttle on request (available 24 hours a day)*
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Continental breakfast (surcharge) each morning 6:00 AM–9:30 AM
Restaurant
Bar/lounge
Coffee shop
Snack bar/deli
Travelling with children
Children stay for free (see details)
Working away
Business centre
Meeting rooms
Services
24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Facilities
1 building/tower
Built in 2011
Safe-deposit box at front desk
Garden
Terrace
Fitness centre
Sauna
Accessibility
Wheelchair-accessible
Lift
Accessible airport shuttle
Room amenities
Be entertained
IPod docking station
LCD television
Cable TV channels
Home comfort
Air conditioning
Minibar
Coffee/tea maker
Sleep well
Premium bedding
Freshen up
Private bathroom
Shower only
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Phone
More
Daily housekeeping
In-room safe
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).
Optional extras
Continental breakfast is offered for an extra charge of approximately COP 40000 for adults and COP 40000 for children
Airport shuttle service is offered for an extra charge of COP 130000 per person (one-way)
Children & extra beds
If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Pool, spa, & gym (if applicable)
Facility access costs COP 10000 per person, per night
Policies
Only registered guests are allowed in the guestrooms.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
Also known as
Hotel bh El Poblado
Hotel BH El Poblado Hotel
bh El Poblado
Hotel BH El Poblado Medellín
Hotel BH El Poblado Hotel Medellín
Frequently asked questions
Does Hotel BH El Poblado offer free cancellation for a full refund?
Yes, Hotel BH El Poblado does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel BH El Poblado?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Hotel BH El Poblado?
Yes, there's free self parking. Parking spaces may be limited.
Is an airport shuttle service offered by Hotel BH El Poblado?
Yes, an airport shuttle is available. The charge is COP 130000 per person one-way.
What are the check-in and check-out times at Hotel BH El Poblado?
Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is noon. Contactless social distancing and check-out are available.
What is there to do at Hotel BH El Poblado and nearby?
Hotel BH El Poblado has a sauna and a fitness centre, as well as a garden.
Are there restaurants at or near Hotel BH El Poblado?
Yes, there's an on-site restaurant.
What's the area around Hotel BH El Poblado like?
Hotel BH El Poblado is in El Poblado, a short 3-minute walk from Santafé Mall and 4 minutes' walk from Oviedo Shopping Center. Travellers love the hotel's prime location.
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Hotel BH El Poblado Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.2/10
Staff & service
8.8/10
Amenities
9.0/10
Property conditions & facilities
9.2/10
Eco-friendliness
Popular mentions
Service staff
Location
Room
Breakfast
View
Cities
Shopping malls
Restaurant
Bed
Lobby
What guests liked
Breakfast was consistently delicious and offered a variety of options with friendly and attentive service. (13 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Excellent
3 Aug 2025
Great location.
Bruce
Bruce, 1-night trip
8/10 Good
6 Aug 2025
The Hotel was nice, close to a lot of places. The staff was friendly.
Gassan
Gassan, 9-night trip
10/10 Excellent
31 Jul 2025
Perfect Location
Carmillia
Carmillia, 3-night trip
8/10 Good
10 Jun 2025
Hotel was very great
Jose
Jose, 7-night trip
10/10 Excellent
5 Aug 2025
Wonderful staff
Nikola
Nikola, 3-night trip
10/10 Excellent
29 Jun 2025
Excelent service the part of the hotel crew, Good facilities and Excelent ubication.
Joshua E Del
Joshua E Del, 3-night trip
2/10 Terrible
1 Aug 2025
Usefully next to a shopping mall with groceries in the basement.
Andrew
Andrew, 4-night trip
10/10 Excellent
14 Aug 2025
Very good, recommended 100%
Erica
Erica, 1-night trip
10/10 Excellent
21 Jul 2025
excelente
Liz Maria
Liz Maria, 4-night trip
10/10 Excellent
4 May 2025
An extremely comfortable and pleasant hotel with a staff that made everything feel extremely welcoming.
Mozart
Mozart, 3-night trip
10/10 Excellent
10 Jun 2025
Its in a great area with easy acces for uber n shopping area,,safe and great service
olga
olga, 7-night trip
8/10 Good
3 Apr 2025
Goof hotel, perfect location.
Lina
Lina, 8-night trip
10/10 Excellent
10 Jun 2025
The property was really nice, nicer than the pictures and the staff were really friendly. The hotel is located right across from Santa Fe mall and also is in close proximity to a lot of places we visited. Really enjoyed my stay and I would stay again. The only drawback is that I wish it had more breakfast options but otherwise perfect.
Ellissa
Ellissa, 4-night trip
10/10 Excellent
19 Jul 2025
Awesome
Chevrolet
Chevrolet, 2-night trip
10/10 Excellent
10 Jun 2025
Excelente
Omar E
Omar E, 4-night trip
10/10 Excellent
12 Apr 2025
I loved everything about the hotel and I am definately going back and going to that Hotel and recommending to my friends.
Alexia
Alexia, 10-night trip
8/10 Good
8 Jan 2025
Great location
Vanessa
Vanessa, 4-night trip
10/10 Excellent
14 Mar 2025
Excellent location, walking distance from Santa Fe
Maria
Maria, 5-night trip
10/10 Excellent
3 Nov 2024
Great place and comfort!
Francisco
Francisco, 3-night trip
10/10 Excellent
2 Feb 2025
Well maintained, great service, great location
Perry
Perry, 1-night trip
10/10 Excellent
25 Nov 2024
Friendly staff, clean facilities, great location
Perry
Perry, 1-night trip
10/10 Excellent
6 Sept 2024
Great hotel everything is perfect
Harold B
Harold B, 2-night trip
8/10 Good
23 Jul 2025
Good location in front of a large shoping mall with good stores and dinning (informal) options.
Metro is 10 minutes away walking, it seems to be safe. We use it and it is convenient and clean (avoid rush hours).
The hotel is a bit far from "El poblado" shoping and restaurant área and also far from downtown. Downtown Medellín did not feel too safe.
ANIBAL
ANIBAL, 3-night trip
10/10 Excellent
20 Apr 2025
Hotel is nice, right next to the mall, safe to walk around, free breakfast which is the best part. Very happy
marco
marco, 2-night trip
4/10 Poor
16 Aug 2025
Paid for a king size bed and they put us in a smaller bed. check in was suppose to be at 3:00pm and at 6:00pm a was still waiting for room accomodation. Breafast was limited, unhealthy and poor.