My boyfriend and I came here for a long awaited get away after a year of no traveling due to the pandemic. When we arrived, we were told none of the rooms in the main building were available as people had booked those a year in advance and were given a room at the very back of the second building on the ground floor with a terrace filled with rocks and the view of a side building. We had booked a room with a balcony, and went back to the reception desk. We were then offered a room in the main building(somehow it was magically available within a span of minutes)and told that it was our only other option. The room was much better in size, and had an actual balcony facing the walking street. The problems which we found out later were the extremely loud noises-machinery like- heard at random hours of the day and night, and a barely functioning toilet-not four star hotel traits at all.Other problems included no “do not disturb” signs, so cleaning staff is constantly knocking in the morning, and a rude life guard that adjusts guests umbrellas with no explanation and then when asked, answers very rudely like you have no right to the answer. Overall not a place to recommend at all. The only positives were the view from the pool, some of the evening entertainment, and the breakfast staff.