Located in the entertainment district, Cityhotel is a great choice for a stay in Kyiv. Guests can indulge in hot stone massages, body wraps or facials, and grab a bite to eat at Matisse, which serves Eastern European cuisine and is open for breakfast, lunch and dinner. Other highlights include a bar/lounge, a 24-hour fitness centre and a fitness centre.
Located in the entertainment district, Cityhotel is a great choice for a stay in Kyiv. Guests can indulge in hot stone massages, body wraps or facials, and grab a bite to eat at Matisse, which serves Eastern European cuisine and is open for breakfast, lunch and dinner. Other highlights include a bar/lounge, a 24-hour fitness centre and a fitness centre.
Languages
English, Russian, Ukranian
At a glance
Hotel size
124 rooms
Arranged over 15 floors
Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: 5:30 AM
Minimum check-in age – 18
Check-out time is noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one*
Children
Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
No on-site parking
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:00 AM–11:00 AM
Restaurant
Bar/lounge
24-hour room service
Travelling with children
Children stay for free (see details)
Working away
24-hour business centre
2 meeting rooms
Computer station
Conference space (1227 square feet)
Services
24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Multilingual staff
Facilities
1 building/tower
ATM/banking
Terrace
24-hour fitness centre
Spa services
Sauna
Banquet hall
Accessibility
Lift
Wheelchair-accessible path to lift
Room amenities
Be entertained
Cable TV channels
Home comfort
Air conditioning and heating
Minibar
Electric kettle
Bathrobes and slippers
Iron/ironing board (on request)
Sleep well
Blackout curtains
Soundproofed rooms
Free cot/infant bed
Bed sheets provided
What to enjoy
Individually furnished
Freshen up
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free weekday newspapers
Free WiFi
Free local calls
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Special features
Spa
Guests can pamper themselves by indulging in the on-site spa services. Services include hot stone massages, sports massages, facials and body wraps.
Dining
Matisse – This restaurant specialises in Eastern European cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Fees & policies
Refundable deposits
Deposit: UAH 800 per accommodation, per day
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city: UAH 80.00 per person, per night. This tax does not apply to children under 18 years of age.
Optional extras
Buffet breakfast is offered for an extra charge of approximately UAH 800 per person
Children & extra beds
Rollaway beds are available for UAH 900.0 per day
Pool, spa, & gym (if applicable)
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included in your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property accepts credit cards, debit cards and cash.
Also known as
CITYHOTEL Hotel Kiev
CITYHOTEL Kiev
CITYHOTEL Kyiv
CITYHOTEL Hotel
CITYHOTEL Hotel Kyiv
Frequently asked questions
Does Cityhotel offer free cancellation for a full refund?
Yes, Cityhotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Cityhotel?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Cityhotel?
Sorry, there's no on-site parking at Cityhotel.
What are the check-in and check-out times at Cityhotel?
Check-in start time: 2:00 PM; check-in end time: 5:30 AM. Check-out time is noon.
What is there to do at Cityhotel and nearby?
Cityhotel has a 24-hour fitness centre and a sauna.
Are there restaurants at or near Cityhotel?
Yes, Matisse offers Eastern European cuisine.
What's the area around Cityhotel like?
Cityhotel is in Shevchenkivs'kyi District, a short 6-minute walk from St. Volodymyr's Cathedral and 7 minutes' walk from Ukrainian National Opera House.
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Cityhotel Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.2/10
Staff & service
8.8/10
Amenities
9.2/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
10/10 Exceptional
31 July 2023
Excellent staff, clean and practic rooms, alltogether a very nice hotel
Martin
Martin, 2-night trip
8/10 Very good
28 April 2023
Nice property in a good location.
Verified traveller
9-night trip
10/10 Exceptional
19 October 2022
Excellent service. Great location
Erik
Erik, 4-night trip
10/10 Exceptional
19 May 2023
Top-notch. This was one of the best hotels I stayed in the last thirty years. Perfect for a tired jet-lagged traveler or for a weekend get-away. Be sure to try their restaurant.
Verified traveller
1-night trip
10/10 Exceptional
5 September 2022
good hotel/value. The customer service starting from Sano and her team at the front desk is amazing.
Will come back
rajeev
rajeev, 3-night trip
10/10 Exceptional
8 January 2024
Favorite
Alexander
Alexander, 3-night trip
8/10 Very good
24 April 2023
Property was fine
Verified traveller
5-night trip
4/10 Fair
13 August 2022
Misleading photos
Photos of the gym are outdated. It’s now a bunker. Hotel was not sympathetic to my request for partial refund. Didn’t really care. The overall vibe of the hotel is drab and the tiny room has a depressing view onto a tiny courtyard. I would not recommend.
P
P, 2-night trip
10/10 Exceptional
28 January 2025
Michael
Michael, 1-night trip
10/10 Exceptional
27 October 2024
Jethro
Jethro, 5-night trip
8/10 Very good
12 October 2024
Simon Kruse
Simon Kruse, 2-night trip
8/10 Very good
6 October 2024
Sanna
Sanna, 7-night trip
10/10 Exceptional
21 July 2024
KIND
KIND, 4-night trip
10/10 Exceptional
6 June 2024
Claus
Claus, 1-night trip
10/10 Exceptional
20 May 2024
Edward
Edward, 6-night trip
10/10 Exceptional
17 December 2023
Robert
Robert, 3-night trip
10/10 Exceptional
9 August 2023
Wirklich tolle Lage. Frühstück im 15. Stock mit wirklich schönem Rundumblick über Kyiv. Raum gut. Personal hilfreich. Da kommt man gerne beim nächsten Mal wieder.