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Quisisana Palace

3.5 star property
Karlovy Vary ski hotel with spa and bar/lounge

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Photo gallery for Quisisana Palace

Exterior
Premium bedding, minibar, in-room safe, desk
Sauna, hot tub, steam room, body treatments, aromatherapy
Terrace/patio
Point of interest
Quisisana Palace is a great choice for your ski holiday in Karlovy Vary. Guests can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with deep-tissue massages, aromatherapy or reflexology. A bar/lounge, a hot tub and a sauna are other highlights at this boutique hotel. Skiing lessons are also available. Fellow travellers say good things about the room service.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Airport transfer
  • Bar
  • Childcare
  • Spa
  • 24/7 front desk
  • Pet-friendly

Main amenities (12)

  • Daily housekeeping
  • Full-service spa
  • Breakfast available
  • WiFi in the lobby
  • Skiing lessons
  • Sauna
  • Steam room
  • Hot tub
  • Bar/lounge
  • 24-hour room service
  • Coffee shop/cafe
  • Babysitting

For families (6)

  • Children stay free
  • Babysitting services
  • Rollaway/extra beds
  • Private bathroom
  • Cable/satellite TV service
  • Terrace

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Deluxe Room

View from room

Deluxe Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
Premium bedding
Day bed
Blackout curtains
  • 29.0 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Safari suite

Premium bedding, minibar, in-room safe, desk

Safari suite

Highlights

Soundproofed
Air conditioning
LCD TV
Pillow menu
Day bed
Blackout curtains
Premium bedding
Jetted bath
  • 75.0 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room (Grand)

Premium bedding, minibar, in-room safe, desk

Deluxe Room (Grand)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
Premium bedding
Blackout curtains
Day bed
  • 32.0 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite

Premium bedding, minibar, in-room safe, desk

Suite

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
Premium bedding
Blackout curtains
Day bed
  • 56.2 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Deluxe Suite

Premium bedding, minibar, in-room safe, desk

Deluxe Suite

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Fireplace
Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
  • 72.7 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed

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Exterior

Lázeňský hotel Villa Smetana

  • Pool
  • Free breakfast
  • Spa
  • Pet-friendly
8.6 out of 10, Excellent, 60 reviews
The price is HK$754
HK$877 total
includes taxes & fees
26 Feb - 27 Feb
Lázeňský hotel Villa Smetana
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About the area

Map
Mariánskolázenská 298-3, Karlovy Vary, 360 01

What's nearby

  • Karlovy Vary Municiple Theater - 3 min walk
  • Hot Spring Colonnade - 6 min walk
  • Mill Colonnade - 10 min walk
  • St. Peter and Paul Orthodox Church - 16 min walk
  • Elizabeth's Spa - 6 min drive

Getting around

  • Karlovy Vary (KLV-Karlovy Vary Intl.) - 10 min drive
  • Karlovy Vary Station - 6 min drive
  • Karlovy Vary-Dvory Station - 19 min drive
  • Karlovy Vary dolni n. Station - 29 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪Café Pupp - ‬1 min walk
  • ‪Café Elefant - ‬4 min walk
  • ‪Atlantic - ‬6 min walk
  • ‪Grandhotel Pupp - ‬2 min walk
  • ‪Goethe's Beer House - ‬3 min walk

About this property

Quisisana Palace

Quisisana Palace is a great choice for your ski holiday in Karlovy Vary. Guests can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with deep-tissue massages, aromatherapy or reflexology. A bar/lounge, a hot tub and a sauna are other highlights at this boutique hotel. Skiing lessons are also available. Fellow travellers say good things about the room service.

Languages

Czech, English, German, Russian

At a glance

DONE

Hotel size

    • 19 rooms
    • Arranged over 6 floors
DONE

Arriving/Leaving

    • Check-in time starts at 3:00 PM
    • Express check-in/out available
    • Minimum check-in age – 18
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (6 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
    • No cots (infant beds)
    • Babysitting*
    • Supervised childcare*
DONE

Pets

    • Pets allowed (1 total)*
    • Service animals welcome
    • Food and water bowls available
WIFI

Internet

    • WiFi in public areas*
    • WiFi in rooms*
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • Free off-site parking within 1 mi; booking required
DONE

Transfers

    • Airport shuttle on request (available 24 hours a day)*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 8:00 AM–11:00 AM
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Free daily reception
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Supervised childcare (surcharge)

What to do

  • Skiing lessons
  • Golf lessons nearby

Working away

  • Business centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 1888
  • Safe-deposit box at front desk
  • Terrace
  • Fireplace in reception
  • Television in common areas
  • Full-service spa
  • Hot tub
  • Sauna
  • Steam room

Accessibility

  • Lift
  • Wheelchair-accessible registration desk
  • Well-lit path to entrance

Ski

  • Skiing lessons

Room amenities

Be entertained

  • Video game console
  • DVD player
  • LCD television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Bathrobes and slippers

Sleep well

  • Pillow menu
  • Blackout curtains
  • Soundproofed rooms
  • Alarm clock
  • Premium bedding
  • Day bed
  • Rollaway/extra bed (surcharge)

Freshen up

  • 2 bathrooms
  • Shower/bath combination
  • Hydromassage shower head
  • Bidet
  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free weekday newspapers
  • WiFi (surcharge)
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, facials and body wraps. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 1.99 per person, per night. This tax does not apply to children under 18 years of age.

Optional extras

  • WiFi is available in guest rooms for an extra charge
  • WiFi is available in public areas for an extra charge
  • Cooked-to-order breakfast is offered for an extra charge of approximately EUR 20 per person
  • Airport shuttle service is offered for an extra charge of EUR 180 per vehicle (one way)

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Supervised childcare is available for an extra charge
  • Rollaway beds are available for EUR 70 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 15 per pet (may vary based on length of stay)

Pool, spa, & gym (if applicable)

  • Facility access costs EUR 80. Facilities include a sauna and a hot tub.
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property accepts credit cards and cash.

Also known as

Hotel Quisisana Palace Karlovy Vary
Hotel Quisisana Palace
Quisisana Palace Karlovy Vary
Quisisana Palace
Quisisana Palace Hotel
Hotel Quisisana Palace
Quisisana Palace Karlovy Vary
Quisisana Palace Hotel Karlovy Vary

Frequently asked questions

Does Quisisana Palace offer free cancellation for a full refund?

Yes, Quisisana Palace does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Quisisana Palace?

Yes, pets are welcome, with a limit of 1 total. There's a charge of EUR 15 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Quisisana Palace?

Yes, there's free self parking.

Is an airport shuttle service offered by Quisisana Palace?

Yes, an airport shuttle is available. The charge is EUR 180 per vehicle one way.

What are the check-in and check-out times at Quisisana Palace?

You can check in starting at 3:00 PM. Check-out time is 11:00 AM. Express check-in and check-out are available.

What is there to do at Quisisana Palace and nearby?

Have fun with on-site winter activities such as skiing. Indulge in a treatment at the spa and soothe your senses in the hot tub. Quisisana Palace also has a sauna and a steam room.

What's the area around Quisisana Palace like?

Quisisana Palace is a short 10-minute drive from Karlovy Vary (KLV-Karlovy Vary Intl.) and 3 minutes' walk from Karlovy Vary Municiple Theater.

Quisisana Palace Reviews

Reviews

9.2

Wonderful

9.8/10

Cleanliness

9.2/10

Staff & service

8.0/10

Amenities

9.6/10

Property conditions & facilities

Reviews

2/10 Poor

2-night trip

10/10 Exceptional

2-night trip

8/10 Very good

1-night trip

8/10 Very good

Sehr gut aber Personal überfordert und Restaurant geschlossen
2-night trip

6/10 Good

2-night trip

10/10 Exceptional

Etablissement très confortable et très bien tenu. Le personnel est polyglotte, souriant et attentif. Mérite bien son appartenance à la chaîne mondiale des petits palaces. Je recommande cet établissement sans hésiter.
3-night trip

8/10 Very good

4-night trip

8/10 Very good

It was nice
Gints, 1-night trip

8/10 Very good

The (queen size) bed was made of 2 mattrasses. Not sparkling clean too. Other than that a very nice stay!
baruch, 1-night trip

10/10 Exceptional

Sehr schönes Hotel mit luxuriösen Zimmern am Ende der Altstadt.
2-night trip

10/10 Exceptional

Quisisana
Karlsbad ist immer eine Reise wert und erst recht mit diesem Hotel, auch wenn ich mir keine geteilte Matratze und mehr Haken z.B. für die Bademäntel gewünscht hätte
2-night trip

10/10 Exceptional

Hübsches Hotel im Stadt Zentrum. Gemütliche 19 Zimmer. Ruhig und sauber.
2-night trip

10/10 Exceptional

Krasny hotel v centre Karlovych Varoch s dobrymi sluzbami
1-night trip

8/10 Very good

Great hotel but no "open" spa area
We had a great stay at Quisisana palace. The room was nice and clean, the staff was very polite. Only complaint would be that there is no spa area that you can just access when you please, you can only book a private spa suite for a 2 hour window for about 85 Euro. This messed with our plans to just lay around and relax as we only had this 2 hour window to do so. The private spa suite was wonderful but the time was not enough. Would stay here again if our intention is not a Spa Weekend
2-night trip

10/10 Exceptional

Wonderful hotel located in a really nice part of town, within walking distance of everything. Hotel staff was wonderful and the room was gorgeous and very well taken care of. Would definitely recommend this hotel for anyone looking to stay in this town.
Greg, 2-night trip

10/10 Exceptional

지역 특성상 건물이 다닥다닥 붙어 있어서 찾기는 조금 어려웠어요~ 그래도 외부는 조그만해 보이는데 내부는 너무 고급스럽고 객실도 넓고 좋았어요! 스몰 럭셔리 호텔 강추입니다! 특히 조식이 정말 좋아요!!
sunny, 1-night trip

10/10 Exceptional

Weekend at Quisanna Palace
Excellent
Ann, 2-night trip

6/10 Good

숙박후기
리셉션은 믿을수 없을정도로 친절했고 방의 컨디션이 매우 좋았다. 뷰는 기대하지 말것. 위치는, 이지역 전체를 돌아다니기엔 먼곳에 떨어져있다 의사의 진단과 치료를 받으며 머물고 휴식하기엔 좋을것 같지만, 우리처럼 하루이틀 이 지역 여행을 위해 숙박만 하기에는 적절하지 않다. 위치가 가장 아쉬움. 아침식사를 호텔 예약시 추가하지 않고 현지에서 추가할경우 상상하지 못한 추가요금이 발생할것이다. 훌륭한조식이지만 아침식사에 그렇게 큰 비용을 지불한것이 후회된다.
Kim, 1-night trip

10/10 Exceptional

Alexander, 13-night trip

10/10 Exceptional

Best hotel in Karlovy Vary
alon, 1-night trip

10/10 Exceptional

A perfect place to stay in Karlovy Vary. Most other hotels there are shabby. And there’s a bar in Pupp hotel just accross the river, which is the only one that stays open until 1am :)
Alexander, 2-night trip

10/10 Exceptional

Oasis comfort during the Summer Heat
The drive into town is spectacular so we knew we were in for a real treat! Upon entering the building (and easily leaving our car parked out front; they have valet service for a cost of 550 czk for 24 hours) we were greeted by a very friendly front desk who escorted us to our amazing room for the night; our bags were already in the room when we entered. The room was spacious, cool and exuded comfort! You could live in this room...so much storage space! The view was also nice facing a hill and other buildings. The toilet was a hoot and reminded us of when we lived in Korea with its cleaning and drying option. We ordered room service and my husband said the pasta was authentic and transported him to Italy. In short, I highly recommend this hotel!
1-night trip

10/10 Exceptional

World class at a great value
This is a high end boutique hotel that is a simply amazing value for the money.Well appointed rooms ,rain head showers.Pleanty of English language stations (for Europe).Right in the middle of the old city.Across from the Hotel Pupp. Valet parking.The day we left,I didn’t have to ask for the car,they had already brought it up. Breakfast was an amazing creative choice of different European cuisines. The staff was energetic,friendly and as helpful as you wanted them to be.We showed up in shorts and t-shirts and they treated us like we were part of the Royal Family Air conditioning is cold. Hey,this one of the nicest hotels I have stayed in.
David, 2-night trip

8/10 Very good

GRIGORII, 3-night trip

8/10 Very good

晚上回到酒店发现空调无法关闭而且有噪音，酒店给我们换了一间房，浴室非常非常小。酒店位置不错，景色很一般，早餐是点餐的，不是自助形式。建议还是选折对面的普普大饭店。