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Hanoi E Central Hotel

4.0 star property
Lakefront hotel with restaurant, connected to a shopping centre, near Hoan Kiem Lake

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hanoi E Central Hotel

Premium bedding, memory-foam beds, minibar, desk
Exterior detail
Lobby sitting area
View from room
Lobby sitting area

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Bar
    Bar
  • Parking available
    Parking available
  • Connecting rooms available
    Connecting rooms available
  • Airport transfer
    Airport transfer
  • Non-smoking
    Non-smoking
  • Gym
    Gym
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Valet parking
  • 24-hour room service
  • Spa services
  • Babysitting
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Library
  • Computer station
For families
  • Children stay free
  • Babysitting (surcharge)
  • Rollaway/extra beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Deluxe Room, City View

Premium bedding, memory-foam beds, minibar, desk

Deluxe Room, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
HDTV
Pillow menu
Blackout curtains
Memory foam bed
Premium bedding
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Panoramic Suite

Premium bedding, memory-foam beds, minibar, desk

Panoramic Suite

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Pillow menu
Blackout curtains
  • 65 sq m
  • Lake view
  • Sleeps 4
  • 1 King Bed and 2 Large Single Beds

View all photos for Family Room

Premium bedding, memory-foam beds, minibar, desk

Family Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Pillow menu
Premium bedding
Memory foam bed
  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior King Room without Window

Premium bedding, memory-foam beds, minibar, desk

Superior King Room without Window

Highlights

Soundproofed
Air conditioning
Connecting rooms available
HDTV
Pillow menu
Blackout curtains
Memory foam bed
Premium bedding
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, City View

Premium bedding, memory-foam beds, minibar, desk

Executive Room, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Pillow menu
Premium bedding
Memory foam bed
  • 27 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 1 Single Bed

Similar properties

Lobby sitting area
Hanoi Royal Palace Hotel 2
Free breakfast
Spa
Airport transfer
Parking available
9.8 out of 10, Exceptional, (2966)
The price is HK$416
HK$471 total
includes taxes & fees
3 Dec - 4 Dec
Hanoi Royal Palace Hotel 2
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About the area

Map
18A Lo Su Street, Hoan Kiem Dist, Hanoi, 10000

What's nearby

  • Thang Long Water Puppet Theatre - 3 min walk - 0.3 km
  • Hoan Kiem Lake - 4 min walk - 0.3 km
  • Hanoi Old Town Night Market - 8 min walk - 0.7 km
  • Hanoi Opera House - 10 min walk - 0.9 km
  • Quan Chuong Gate - 11 min walk - 1.0 km

Getting around

  • Hanoi (HAN-Noi Bai Intl.) - 38 min drive
  • Hanoi Gia Lam Station - 14 min drive
  • Hanoi Long Bien Station - 17 min walk
  • Hanoi Railway Station - 25 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪Bánh Mì Bà Dần - ‬1 min walk
  • Bánh Xèo Zòn - Lò Sũ
  • ‪Hoa 10 Giờ - Floral & Book Cafe - Hàng Vôi - ‬1 min walk
  • ‪Bún Riêu - ‬2 min walk
  • ‪Food Corner - ‬2 min walk

About this property

Hanoi E Central Hotel

When you stay at Hanoi E Central Hotel, you'll be in a fantastic location, only a five-minute walk from Hoan Kiem Lake and Thang Long Water Puppet Theatre. Guests can indulge in spa services, and Cha Ca Lang restaurant serves breakfast, lunch, and dinner. Other features include a bar/lounge and a terrace. Fellow travellers say good things about the helpful staff.

Languages

English, Vietnamese

At a glance

Hotel size

  • 21 rooms
  • Arranged over 9 floors

Arriving/Leaving

  • Check-in start time: 2:00 PM; check-in end time: 5:30 AM
  • Contactless check-in and check-out are available
  • Express check-in available
  • Minimum check-in age – 18
  • Check-out time is noon
  • Contactless check-out

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (5 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
  • Babysitting*

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi and wired internet access in rooms

Parking

  • On-site valet parking (VND 300000 per night)

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Smoke-free property
  • No alcohol allowed on site

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Shared fridge
  • 24-hour room service

Travelling with children

  • Children stay for free (see details)
  • Babysitting (surcharge)

What to do

  • Free use of nearby fitness centre
  • Bike rentals nearby

Working away

  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 2010
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Library
  • Television in common areas
  • Mosquito nets
  • Spa services

Room amenities

Be entertained

  • 32-inch LCD TV
  • Premium cable channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Dressing gowns and slippers
  • Iron/ironing board (on request)

Sleep well

  • Pillow menu
  • Blackout curtains
  • Soundproofed rooms
  • Premium bedding
  • Memory-foam mattress
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired internet
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services.

Dining

Cha Ca Lang restaurant – This restaurant serves breakfast, lunch and dinner. Reservations are required.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of VND 912000 per vehicle (return. Maximum occupancy 2)
  • Credit card charges are subject to an extra charge

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for VND 480000.0 per night

Parking

  • Valet parking costs VND 300000 per night

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher and a first aid kit on-site.
This property accepts credit cards. Cash is not accepted.

Also known as

Hanoi Elegance Emerald Hotel
Elegance Emerald Hotel
Hanoi Elegance Emerald
Elegance Emerald
E Central Hotel
Hanoi E Central
Hanoi E Central Hotel Hotel
Hanoi E Central Hotel Hanoi
Hanoi E Central Hotel Hotel Hanoi

Frequently asked questions

Does Hanoi E Central Hotel offer free cancellation for a full refund?
Yes, Hanoi E Central Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hanoi E Central Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Hanoi E Central Hotel?
Yes. Valet parking costs VND 300000 per night.
Is an airport shuttle service offered by Hanoi E Central Hotel?
Yes, an airport shuttle is available. The charge is VND 912000 per vehicle return.
What are the check-in and check-out times at Hanoi E Central Hotel?
Check-in start time: 2:00 PM; check-in end time: 5:30 AM. Check-out time is noon. Express check-in and contactless social distancing and check-out are available.
What is there to do at Hanoi E Central Hotel and nearby?
Have fun during the warmer months with activities nearby such as cycling. Hanoi E Central Hotel also has spa services.
Are there restaurants at or near Hanoi E Central Hotel?
Yes, there's an on-site restaurant, Cha Ca Lang restaurant.
What's the area around Hanoi E Central Hotel like?
Hanoi E Central Hotel is a short 4-minute walk from Hoan Kiem Lake and 3 minutes' walk from Thang Long Water Puppet Theatre.

Hanoi E Central Hotel Reviews

Reviews

9.6

Exceptional

9.6/10

Cleanliness

9.8/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Very good

Great location. Many dining options nearby. Helpful, professional and courteous hotel staff. Hotel breakfast buffet needs improvements.
PAUL, 4-night trip with friends
Verified Expedia guest review

8/10 Very good

Guan Wei, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great
Very convenient to most of the places.
Lien, 2-night trip with friends
Verified Hotels.com guest review

4/10 Fair

breakfast not too many choices wifi really sucks the hotel was ok I stayed at other hotel much better close to every things. Won’t come back again.
Joe, 3-night trip
Verified Expedia guest review

8/10 Very good

Good location…fairly quiet street; can get to central part of old town with 5-6 minute walk. Staff is friendly and helpful. Older hotel but overall clean. You can exchange dollars to VND no charge. Just let front desk know ahead of time to ensure they have VND available.
Kathleen, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Lisa, 3-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Great staff, neighborhood a bit loud but that is Asia. A good value hotel ...not a hostel, not the Metropol.
Mark, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Good location, walkable to any tour spots, a lot of restaurants around, hotel provided a list of Vietnamese food in English and Vietnamese name, so I could understand what to order when I went out; free storage suitcase, free breakfast
Puilan, 1-night trip
Verified Expedia guest review

10/10 Exceptional

very friendly and accomodating
Yeo-Re, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Excellent location with a 5 star is deserving of this remarkable and beautiful hotel, A Big Thank You to the ambassador to their hotel by the name of "Lily". You can be assured of her warm and genuine smile and will put, any weary Traveller at ease. Her remarkable peoples, touch is infectious and the happiness from everyone staying there shows. We would definitely recommend, anyone coming to Hanoi to experience this centrally located hotel. You would be spoilt for choice. Food to clothings to souvenirs are lined along every street you walk. The staffs are very well mannered, smartly dressed and caters to your every need if you need any advise or help. A BIG THANK YOU TO EVERYONE AT Hanoi E Central Hotel. A Memory of a Lifetime.
K.D, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Friendly, clean, reasonably-priced digs in Hanoi
This small hotel was our Hanoi home away from home, off and on, for 2 weeks. Excellent location in the Old Quarter of Hanoi, just outside the main tourist section. Close to the lake, shops, and restaurants. Clean and quiet, with a nice breakfast. The staff was excellent - whether for booking tours, tickets, limousines and Grab rides, or re-arranging our scheduled stay - and after various excursions out of town we were welcomed back as old friends. Hanoi E Central is one of the reasons we'll carry fond memories of our visit to Viet Nam back home. Thanks to Lily and all the rest of the hotel staff!
John, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nicest and central hotel in Old Quarter. Hotel arranged all kind of trip for My family, good service and good prices…
lisa, 1-night family trip
Verified Expedia guest review

2/10 Poor

Smelly!
Hotel is definitely 2 stars. not 4 stars. Room and lobby smells of sewage.
3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great service!
This review is all about the service and not the hotel as much. We were originally scheduled to stay here but because of eVisa delays due to Tet we were unable to make our original trip work. However Mai was able to walk us through the changing schedule and helped us rebook our transfers and food tour. She was amazing and even transfered us to a sister hotel at a discounted price since with our new date, our rooms weren't available. So we can't comment on this hotel since we didn't stay there but the sister hotel was good and the staff amazing so with the same management I'd assume this hotel would have been good as well.
Matt, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

I had the most pleasant stay here! The concierge made every effort to make my stay enjoyable and even looked after me when I fell sick in Hanoi. I strongly recommend E Central to anyone visiting Hanoi and wanting to experience the Old Quarter.
Verified Expedia guest review

10/10 Exceptional

The staff at this property are amazing. They are so helpful and try very hard to speak English. Lucy was amazing. She helped us organise activities and had suggestions of things to do. She made a point of remembering our names. The property is small and there are only 3 rooms to a floor. I would suggest you request a larger room. Our room was pretty small with nowhere to really put your suitcases. The location is perfect for the Fri, Sat and Sunday market.
Verified Expedia guest review

10/10 Exceptional

Super friendly staff. Special thanks to Lucy for helping us with restos, bars, and sightseeing. Very well located and perfect to discover the town for a couple of days
Michael, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

The location of this stay was really good. Not full on centre of the Old quarter, but just a jump away from the lake. The staff is very helpful with any questions you have and very kind.
Verified Expedia guest review

10/10 Exceptional

Liak, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

The night we arrived it was 10.30 and Jeremy made sure our check in was smooth. He even carried all our luggage to the room. Lucy and Neo were there every step of the way supporting and helping with everything we asked. Two of ths sweetest people I have met. Both of them are bursting with energy and we heard nothing but “yes”. Duc is a sweet boy always greeted us on our way through the door. On our last day we were getting dropped off and it was raining. Duc saw us and ran with 2 umbrellas in hand. I would not think twice to stay here on our next trip to Hanoi. And, we had the suite on the top floor with a large balcony and amazing view. Breakfast every morning was a ritual and food was amazing. Location of the hotel is perfect to walk everywhere.
Verified Expedia guest review

10/10 Exceptional

We enjoyed our 1 night, the staff are excellent whatever we asked for help.
Verified Expedia guest review

8/10 Very good

Verified Expedia guest review

10/10 Exceptional

Staying at this hotel truly captured Hanoi for me....the hospitality here is at the highest level....the kindest staff....great breakfast....I was sad to leave this place....and I will definitely stay there again as it was everything I could hope for and more...
Robert, 4-night trip
Verified Expedia guest review

8/10 Very good

The staff and location were excellent but the wifi was terrible at least in my room. Cannot even connect to it.
Aung Myin, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Great Service & Nice Location
Neo and everyone who works here is so kind and helpful. It really made my stay more enjoyable.
Catherine, 1-night trip
Verified Hotels.com guest review