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The Square

3.5 star property
Surabaya hotel with full-service spa, connected to a shopping centre

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Photo gallery for The Square

Outdoor pool
Arcade
1 bedroom, premium bedding, pillow-top beds, in-room safe
View from room
Billiards
The Square, connected to a shopping center, offers an inviting getaway. Unwind with a massage at the onsite spa or enjoy drinks by the poolside bar. With free in-room WiFi and multilingual staff, you'll find convenience and comfort here.

Reviews

7.8 out of 10
Good

Popular amenities

  • Airport transfer
  • Spa
  • Bar
  • Pool
  • Gym
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Restaurants and pool bar
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Fitness centre
  • Room service
  • Room service
  • Coffee shop/cafe
  • 7 meeting rooms
  • Airport shuttle
  • Terrace

Feel at home (6)

  • Private bathroom
  • Premium TV channels
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Deluxe Twin Room

1 bedroom, premium bedding, pillow-top beds, in-room safe

Deluxe Twin Room

Highlights

Balcony
HDTV
Premium bedding
Separate bedroom
Pillow-top bed
Private bathroom
Coffee/tea maker
Electric kettle
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Double Room

1 bedroom, premium bedding, pillow-top beds, in-room safe

Deluxe Double Room

Highlights

Balcony
HDTV
Premium bedding
Separate bedroom
Pillow-top bed
Private bathroom
Coffee/tea maker
Electric kettle
  • Sleeps 2
  • 1 King Bed

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About the area

Map
Siwalankerto Street 146-148, Surabaya, East Java, 60236

What's nearby

  • Petra Christian University - 3 min walk - 0.3 km
  • City of Tomorrow - 16 min walk - 1.3 km
  • Royal Plaza Surabaya - 5 min drive - 3.7 km
  • Surabaya Zoo - 6 min drive - 5.1 km
  • Tunjungan Plaza - 11 min drive - 9.8 km

Getting around

  • Surabaya (SUB-Juanda) - 21 min drive
  • Surabaya Gubeng Station - 26 min drive
  • Surabaya Pasar Turi Station - 27 min drive
  • Tandes Station - 34 min drive
  • Kertomenanggal Station - 19 min walk
  • Jemursari Station - 22 min walk
  • Waru Station - 28 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪Lounge n Cafe UK Petra - ‬2 min walk
  • ‪Hilda Catering Service & Bakery - ‬1 min walk
  • ‪Warung Merah - ‬3 min walk
  • ‪Bebek Bagong - ‬2 min walk
  • ‪The Light Cup The Square - ‬1 min walk

About this property

The Square

The Square puts you within a 15-minute drive of Tunjungan Plaza. Guests can be pampered with massages at the spa and grab a bite to eat at the coffee shop/cafe. Other highlights include an outdoor pool, a poolside bar and a fitness centre.

Languages

English, Indonesian

More about this property

VISIBILITY

At a glance

Hotel size

    • 120 rooms
    • Arranged over 17 floors

Arriving/Leaving

    • Check-in start time: 2 PM; check-in end time: midnight
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
    • Late check-out subject to availability

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • At check-in, guests must provide a negative Antigen COVID-19 test result
    • Negative COVID-19 test result requirement applies to all guests aged 12 and over, and test must have been administered no more than 24 hours prior to check-in

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • No cots (infant beds)

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms

Parking

    • Free on-site self-parking

Transfers

    • Airport shuttle on request (available 24 hours a day)*

Other information

    • Designated smoking areas
LOB_HOTELS

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:00 AM–10:00 AM
  • Restaurant
  • Poolside bar
  • Coffee shop
  • Room service (limited hours)

Travelling with children

  • Local/corner shop

What to do

  • Shopping
  • Pool table

Working away

  • 7 meeting rooms

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 2010
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • Fitness centre
  • An outdoor pool
  • Full-service spa
  • Banquet hall

Accessibility

  • Lift
ROOM

Room amenities

Be entertained

  • 28-inch LCD TV
  • Premium cable channels

Home comfort

  • Coffee/tea maker
  • Electric kettle
  • Slippers

Sleep well

  • Turndown service
  • Premium bedding
  • Pillow-top mattress

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Shower only
  • Hairdryer (on request)
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired internet
  • Phone

Food and drink

  • Free bottled water
  • Paper towels

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
STAR_OUTLINE

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.
MONETIZATION_ON

Fees & policies

Refundable deposits

  • Deposit: IDR 295000 per stay

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately IDR 70000 for adults and IDR 50000 for children
  • Airport shuttle service is offered for an extra charge of IDR 150000 per vehicle
  • Early check-in can be arranged for an extra charge of IDR 180000 (subject to availability)
  • Late checkout can be arranged for an extra charge of IDR 180000 (subject to availability)

Pool, spa, & gym (if applicable)

  • Children under 14 years old are not allowed in the fitness facility without adult supervision

Policies

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard

Also known as

Square Surabaya Hotel
Square Surabaya
The Square Hotel
The Square Surabaya
The Square Hotel Surabaya
The Square Surabaya Hotel Powered by Archipelago
HELP_OUTLINE

Frequently asked questions

Is there a pool at The Square?

Yes, there's an outdoor pool.

Are pets allowed at The Square?

Sorry, neither pets nor service animals are allowed.

Is parking offered on site at The Square?

Yes, there's free self parking.

Is an airport shuttle service offered by The Square?

Yes, an airport shuttle is available. The charge is IDR 150000 per vehicle.

What are the check-in and check-out times at The Square?

Check-in start time: 2 PM; check-in end time: midnight. There's a charge of IDR 180000 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of IDR 180000 (subject to availability).

What is there to do at The Square and nearby?

The Square has a spa and an outdoor pool, as well as a fitness centre and a garden.

Are there restaurants at or near The Square?

Yes, there's an on-site restaurant.

Does The Square have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around The Square like?

The Square is located a short 3-minute walk from Petra Christian University.

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The Square Reviews

Reviews

7.8

Good

8.0/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

6/10 Okay

In university are, rooms are occupied by the student and they come and go throughout the day so the elevator is always busy. Lobby is not on ground level and the elevator to the ground level is separated to the one goes to your room. The cleaning staff is very polite and friendly
14-night trip

4/10 Poor

2-night trip

8/10 Good

The staff are very helpful.
3-night trip

4/10 Poor

Mimpi

Tidak Ada yang mengesankan, dari awal proses check in, mmg saya tiba lebih awal, tapi cars penyampaian kurang berkenan, setiap Naik Harus Minta akses, suara pendingin yang berisik, staff restaurant membuka sepatu (laki2), memakai sepatu, mengambil piring tanpa mencuci tangan, cukup Satu Kali in saja
4-night trip

8/10 Good

Hotel Square sangat cocok untuk tempat beristirahat ketika aktivitas padat di Surabaya.
Achmad, 1-night trip

8/10 Good

Good calue and clean secure hotel

I had one night here . Feels very safe and very good value . There was a starbucks below which was convenient
Nuriye, 1-night trip

10/10 Excellent

Ok stay

It was ok
1-night trip

4/10 Poor

15-night trip

10/10 Excellent

lesaleh, 1-night trip

10/10 Excellent

Nice hotel friendly stuff very convenient to all

The hotel great ND the stuff too very convenient to every thing.the price is excellent
lesaleh, 1-night trip

6/10 Okay

1-night trip

8/10 Good

Het is heel druk en rumoerig. Er is veel eetgelegenheid in de buurt. De kitchenette bevat wel een kookplaat maar geen pan en geen bestek of iets dergelijks.
1-night trip

8/10 Good

Nice hotel near the airport

Booked this hotel because we wanted somewhere inexpensive near to the airport. This place is a little out of the way, but if you're taking a cab/grab it shouldn't be a big deal. It's also on top of a mall so that's pretty handy. The room's clean enough, and large! The bathroom is a little small, and the shower doesn't have a door so the water kinda gets everywhere. Wifi is inconsistent.
1-night trip

4/10 Poor

Mark, 1-night trip

8/10 Good

It was great for stay in this hotel but only there is no hair dryer and the water shower is too small
SITI, 2-night trip

8/10 Good

飯店位置良好，房間寬敞，但是房卡竟然不足，進出電梯要保全幫忙刷卡，十分不方便。
Wen Chih, 2-night trip

8/10 Good

尚可

建議自備簡易盥洗用具及吹風機。
SanTai, 3-night trip

6/10 Okay

要記得自己帶吹風機

要記得自己帶吹風機.....以及沐浴用品
SanTai, 5-night trip

8/10 Good

About 30 minit by taxi to Juanda International Airport but the hotel quite far from city centre, mall and shopping complex

8/10 Good

economical hotel

To start the review, I must evaluate in relation to the price I paid. For the price, I must say, the cleanliness of the hotel still can be improved, esp. the bathroom. Cleaning service should watch the toilet tissue and replenish enough tissue. I was left without tissue on one night. Breakfast was ok. Surrounding: a lot of street food. Overall, it was an OK stay because the hotel is quite economical.

6/10 Okay

4/10 Poor

Lot of ants

Old facilities, lot of ants inside the room, bad breakfast. But the cost is cheap and staffs were friendly enough.

8/10 Good

Fine hotel for a few days as transit.

Good hotel friendly staf. Room needs some maintanance.

8/10 Good

Petit déjeuner seulement indonésien, on s'attendait à plus de choix. Pour y aller si vous prenez le taxi dite plutôt que vous allez à pétrà university c'est juste devant et au moins là il ne vous ferons pas payé le parking de l'hôtel. Si tu es une femme et que tu veux aller à la piscine, prend tes habits avec toi parce que les pensionnaires de l'hôtel sont un peu trop curieux, c'est vraiment gênant

8/10 Good

Strategis

Cocok. Sebab saya butuh dwkat kampus