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Pullman Dubai Downtown

5.0 star property
Luxury hotel with spa, near Dubai Mall

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Pullman Dubai Downtown

Outdoor pool, pool umbrellas, pool loungers
Premium bedding, down duvets, pillow-top beds, free minibar items
Premium bedding, down duvets, pillow-top beds, free minibar items
View from room
Exterior

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Electric vehicle charging point
  • Connecting rooms available
  • Bar
  • Airport transfer
Main amenities
  • Daily housekeeping
  • Near the beach
  • Restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Health club
  • Sauna
  • Steam room
  • Beach cabanas
  • Pool bar
  • 24-hour room service
Feel at home
  • Free cots/infant beds
  • Connecting/adjoining rooms available
  • Premium TV channels
  • Garden
  • Terrace
  • Daily housekeeping
The price is HK$1,375
HK$1,727 total
includes taxes & fees
5 Jan - 6 January 2025

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Superior Twin Room, 2 Single Beds

Premium bedding, down duvets, pillow-top beds, free minibar items

Superior Twin Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Minibar (some free items)
LED TV
Pillow menu
Pillow-top bed
  • 32 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Superior Room, 1 King Bed

Premium bedding, down duvets, pillow-top beds, free minibar items

Superior Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Minibar (some free items)
LED TV
Pillow menu
Pillow-top bed
  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Suite, 1 King Bed

Premium bedding, down duvets, pillow-top beds, free minibar items

Premier Suite, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Minibar (some free items)
LED TV
Pillow menu
  • 61 sq m
  • Canal view
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Twin Room, 2 Single Beds (Burj Khalifa View)

Premium bedding, down duvets, pillow-top beds, free minibar items

Executive Twin Room, 2 Single Beds (Burj Khalifa View)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Minibar (some free items)
LED TV
Pillow menu
Pillow-top bed
  • 32 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Suite, 1 King Bed

Premium bedding, down duvets, pillow-top beds, free minibar items

Deluxe Suite, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Minibar (some free items)
LED TV
Pillow menu
  • 64 sq m
  • Canal view
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Room, 1 King Bed (Burj Khalifa View)

Premium bedding, down duvets, pillow-top beds, free minibar items

Executive Room, 1 King Bed (Burj Khalifa View)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Minibar (some free items)
LED TV
Pillow menu
Pillow-top bed
  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room, 2 Single Beds

Premium bedding, down duvets, pillow-top beds, free minibar items

Deluxe Twin Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Minibar (some free items)
LED TV
Pillow menu
Pillow-top bed
  • 32 sq m
  • Canal view
  • Sleeps 3
  • 2 Single Beds

View all photos for Superior Suite

Premium bedding, down duvets, pillow-top beds, free minibar items

Superior Suite

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Minibar (some free items)
LED TV
Pillow menu
  • 48 sq m
  • Canal view
  • Sleeps 4
  • 1 Double Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, down duvets, pillow-top beds, free minibar items

Deluxe Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Minibar (some free items)
LED TV
Pillow menu
Pillow-top bed
  • 32 sq m
  • Canal view
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Radisson Blu Hotel Dubai Waterfront

Pool
Spa
Airport transfer
Free parking
8.8 out of 10, Excellent, (1000)
The price is HK$1,143
HK$1,442 total
includes taxes & fees
19 Dec - 20 Dec
Radisson Blu Hotel Dubai Waterfront
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About the area

Map
Al Abraj Street with Marasi Drive, Dubai, 0000

What's nearby

  • Dubai Fountain - 13 min walk
  • Burj Khalifa - 4 min drive
  • Dubai Aquarium & Underwater Zoo - 5 min drive
  • Dubai Mall - 5 min drive
  • Dubai World Trade Centre - 7 min drive

Getting around

  • Dubai (DXB-Dubai Intl.) - 21 min drive
  • Sharjah (SHJ-Sharjah Intl.) - 39 min drive
  • Dubai (DWC-Al Maktoum Intl.) - 47 min drive
  • Dubai Trolley Station 3 Tram Station - 7 min walk
  • Dubai Trolley Station 2 Tram Station - 10 min walk
  • Dubai Trolley Station 1 Tram Station - 15 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪Iran Zamin Restaurant - ‬8 min walk
  • ‪FireLake Grill House & Cocktail Bar - ‬6 min walk
  • ‪Lobby Bar - ‬3 min walk
  • ‪Honeycomb Hi-Fi - ‬2 min walk
  • ‪TABŪ Dubai - ‬3 min walk

About this property

Pullman Dubai Downtown

Pullman Dubai Downtown puts you a short five-minute drive from Burj Khalifa and Dubai Mall. Guests can visit the spa to indulge in deep-tissue massages, body wraps or facials, and Couqley French Brasserie serves international cuisine. Other features of this luxurious hotel include an outdoor pool, a poolside bar and a health club. Fellow travellers say great things about the room service and helpful staff. Public transportation is only a short walk: Dubai Trolley Station 3 Tram Station is 7 minutes and Dubai Trolley Station 2 Tram Station is 10 minutes.

Languages

Arabic, Dutch, English, French, German, Italian, Portuguese, Russian, Spanish

At a glance

DONE

Hotel size

    • 340 rooms
    • Arranged over 19 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; check-in end time: anytime
    • Early check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free secured, covered on-site self-parking
    • Free secured, covered on-site valet parking
    • Free on-site extended parking
    • On-site motorhome/coach/lorry parking (fees apply)
    • Wheelchair-accessible parking on site
    • Electric vehicle charging point on site
    • Height restrictions apply for on-site parking
DONE

Transfers

    • Airport shuttle on request (available 24 hours a day)*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Coffee/tea in a common area
  • Free daily reception
  • 24-hour room service
  • Snack bar/deli
  • Water dispenser

What to do

  • Racquetball/squash
  • Beach nearby
  • Bike rentals nearby
  • Scooter/moped hire nearby

Working away

  • 24-hour business centre
  • 4 meeting rooms
  • Computer station
  • Conference space (3423 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach cabanas (surcharge)
  • Bike storage
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 2014
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Health club
  • An outdoor pool
  • Bike parking
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Locally owned and organised tours and activities
  • Local artist showcase
  • At least 10% of profits reinvested in community and sustainability
  • Local culture and ecosystem education
  • 100% renewable energy
  • Double-glazed windows
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Water dispenser
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall
  • Walkway to water
  • Art Deco architecture

Accessibility

  • Lift
  • Lift door width (centimetres): 102
  • Wheelchair-accessible parking
  • 20 on-site accessible parking spaces
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 127
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Step-free path to entrance

Room amenities

Be entertained

  • 40-inch LED TV
  • Premium digital channels

Home comfort

  • Air conditioning (climate-controlled)
  • Stocked minibar (select free items)
  • Espresso maker
  • Electric kettle
  • Dressing gowns and slippers
  • Iron/ironing board (on request)

Sleep well

  • Pillow menu
  • Down duvet
  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Pillow-top mattress
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)

Freshen up

  • Shower/bath combination
  • Rainfall shower heads
  • Bidet
  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Phone

Food and drink

  • Free bottled water
  • Reusable coffee/tea filters

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
  • Water-efficient toilets only

Special features

Spa

Wellbeings Spa has 4 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and Thai massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Dining

Couqley French Brasserie – This restaurant specialises in international cuisine.
Lolita Pool Bar & Lounge – This bar is located by the pool and specialises in international cuisine. Open daily.
BreadHouse Bistro&Bakery – On-site bistro. Open daily.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Fees & policies

Refundable deposits

  • Deposit: AED 500.00 per day

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: AED 20.00 per accommodation, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately AED 130 for adults and AED 65 for children
  • Airport shuttle service is offered for an extra charge of AED 250 per vehicle (one-way. Maximum occupancy 2)
  • Early check-in can be arranged for an extra charge of AED 200 (subject to availability)
  • Late checkout can be arranged for an extra charge of AED 200 (subject to availability)

Children & extra beds

  • Rollaway beds are available for AED 150.0 per night
  • Airport shuttle for children between the ages of 6 and 12 costs AED 250 (one-way)

Parking

  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the spa, and guests under 12 years old are only allowed with adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property uses solar energy, plus eco-friendly cleaning products.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.

Also known as

Steigenberger Hotel Business Bay Dubai
Steigenberger Business Bay Dubai
Steigenberger Business
Pullman Dubai Downtown Hotel
Pullman Dubai Downtown Dubai
Pullman Dubai Downtown Hotel Dubai
Steigenberger Hotel Downtown Dubai
Steigenberger Hotel Business Bay Dubai

Frequently asked questions

Does Pullman Dubai Downtown offer free cancellation for a full refund?
Yes, Pullman Dubai Downtown does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Pullman Dubai Downtown?
Yes, there's an outdoor pool.
Are pets allowed at Pullman Dubai Downtown?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Pullman Dubai Downtown?
Yes, there's free self, valet and extended parking. Motorhome/coach/lorry parking and electric car charging are available.
Is an airport shuttle service offered by Pullman Dubai Downtown?
Yes, an airport shuttle is available. The charge is AED 250 per vehicle one-way.
What are the check-in and check-out times at Pullman Dubai Downtown?
Check-in start time: 2:00 PM; check-in end time: anytime. There's a charge of AED 200 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of AED 200 (subject to availability).
What is there to do at Pullman Dubai Downtown and nearby?
Have fun during the warmer months with activities nearby such as cycling. Additional recreation on-site includes racquetball/squash. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Pullman Dubai Downtown also has a sauna and a steam room, as well as beach cabanas and a garden.
Are there restaurants at or near Pullman Dubai Downtown?
Yes, Couqley French Brasserie offers international cuisine, pool views and poolside dining.
What's the area around Pullman Dubai Downtown like?
Pullman Dubai Downtown is in Downtown Dubai, a short 7-minute walk from Dubai Trolley Station 3 Tram Station and 13 minutes' walk from Dubai Fountain. Travellers love the hotel's prime location.

Pullman Dubai Downtown Reviews

Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Exceptional

First visit to Dubai
Great location, our view was outstanding. Staff were great.
Roger, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Cecile, 4-night trip
Verified Hotels.com guest review

8/10 Very good

Maneesh, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nıce locatoom clean hotel but servıce amd breakfast compare wıth Pullman JŞT was noy good ay all .
Mustafa Behzat, 4-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Stay was great, we had a problem with the Room service but the front desk reacted very good to the situation.
Aleksandar, 4-night business trip
Verified Hotels.com guest review

8/10 Very good

No late checkout available again !
Good hotel, perfect location for doing business. Only issue is lack of late checkout on rooms, which meant changing for our flights home in the toilets after a full day of business meetings before heading to the airport for the overnight flight home.
4-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Florence, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Dubai Vacation
Chris in Front desk handled my stay in pullman downtown, everything was smooth transactions. Chris was very knowledgeable and professional handling every customers needs. Because of Chris and my hotel experience I will recommend Pullman Downtown to all my friends who are travelers too
Erwin, 5-night trip
Verified Hotels.com guest review

8/10 Very good

PHS, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Aria, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

great location
great location, close to all major attractions
Peter, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great Stay. Great Hotel. Everything was wonderful and Excellent
David, 8-night trip
Verified Hotels.com guest review

2/10 Poor

Mo, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Staff service were great. We had a little problem with our room and they changed our room immediately. Room is nice and spacious but you can tell it's a bit old with the noise of the AC at night and the roller shades in the bathroom getting stuck. Location is not bad with convenience store and grocery nearby with some dining options.
Dwayne, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

This property was a great choice despite of the overwhelming different places to stay. Staff was very welcoming specially Valentina, Ann, Dilan and Obaid. My dad and I were very happy with the outstanding and personalized service they provided. They made our stay memorable and we will definitely recommend this hotel to friends and family.
Paula, 4-night family trip
Verified Expedia guest review

8/10 Very good

This was our first time staying at the Pullman Dubai Downtown. I wish I could give it a full 5 stars, but unfortunately, the experience we had fell short in one major aspect. We upgraded to a Burj Khalifa view room, which was a lovely addition. However, on the second night, we experienced a blackout in our room. The engineer who responded simply reset the switchboard and said it was nothing to worry about. The same issue occurred on the third night, and after waiting too long for staff to assist, I reset the switchboard myself. When the engineer finally arrived, he didn’t believe me when I explained that the power kept tripping whenever I took a shower. By this point, it was frustrating, and all I wanted was a proper solution. On the forth night, the power cut out again while I was in the shower, so I recorded the moment to provide proof. Only then did the staff finally move us to another room. While I appreciated the move, it took three nights of dealing with the same issue to reach this resolution. Overall, the hotel has great potential, but the slow response and lack of urgency from staff made the stay less enjoyable than it could have been.
Ipekcan, 8-night romance trip
Verified Expedia guest review

10/10 Exceptional

Had a fantastic stay here. I opted for the half board stay and the food was delicious with a great variety, where I was able to dine in 2 different restaurants for breakfast and lunch or dinner. The staff were incredibly accomodating and helpful, location of the hotel is walking distance to Dubai mall and Burj Khalifa and other popular attractions only a short drive away. Will definitley come back here in the future!
Fahima, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Erica, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Hotel ist super gelegen. Man ist mit dem Taxi super schnell überall. Das Personal war sehr freundlich und alles war sehr sauber. Das Frühstück war sehr lecker und das Wellness Angebot kann ich auch nur empfehlen.
Dominique Sara, 8-night romance trip
Verified Expedia guest review

10/10 Exceptional

Nice
Zuma, 5-night trip
Verified Expedia guest review

10/10 Exceptional

We enjoyed our stay. Great amenities and professional also friendly staff. Special thanks to Ms. Ann at the front desk.
Destan, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Great location and friendly staff! Would stay again!
Michelle, 2-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Erika, 6-night trip
Verified Hotels.com guest review

10/10 Exceptional

Good
Muhammad, 6-night trip
Verified Expedia guest review

10/10 Exceptional

Amazing 5 Night Stay!
Check in was slow but they upgraded us to a canal view room. Amazing views and room. Breakfast and Dinner were delicious with fantastic service from the whole catering team. Catered for egg, nut and gluten allergies. Jacuzzi, steam, sauna were amazing too! Would definitely stay at Pullman Downtown again. :)
Munira, 5-night family trip
Verified Hotels.com guest review