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Hotel Mallorca

3.0 star property
Palenque hotel with outdoor pool, connected to a shopping centre

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Mallorca

Outdoor pool, open 10 AM to 9 PM, pool loungers
32-inch LED TV with cable channels, TV, first-run films
Lobby lounge
Premium bedding, in-room safe, desk, blackout curtains
Front of property

Reviews

7.2 out of 10

Good

Popular amenities

  • Parking available
  • Pool
  • Air conditioning
  • Laundry facilities
  • 24/7 front desk
  • Restaurant
Main amenities
  • Daily housekeeping
  • Restaurants
  • Outdoor pool
  • Children's pool
  • Coffee shop/cafe
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Free food/drink shopping service
  • Front desk safe
  • Corner/local shop
Feel at home
  • Children stay free
  • Children's pool
  • Private bathroom
  • Premium TV channels
  • Garden
  • Terrace

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Double Room

Premium bedding, in-room safe, desk, blackout curtains

Double Room

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
LED TV
Blackout curtains
Premium bedding
Private bathroom
Free bottled water
  • 24 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Triple Room, 2 Double Beds

Premium bedding, in-room safe, desk, blackout curtains

Triple Room, 2 Double Beds

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
LED TV
Blackout curtains
Premium bedding
Private bathroom
Free bottled water
  • 24 sq m
  • Sleeps 4
  • 2 Double Beds

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About the area

Map
Carretera Palenque - Pakal Na #5, entre 8a. avenida nte pte y 5a. ave, Palenque, CHIS, 29960

What's nearby

  • El Panchán - 10 min walk - 0.8 km
  • Aluxes Eco Park - 4 min drive - 3.9 km
  • Palenque National Park - 6 min drive - 5.6 km
  • Misol-Ha Waterfalls - 7 min drive - 8.1 km
  • Palenque Archaeological Zone - 10 min drive - 8.1 km

Getting around

  • Palenque, Chiapas (PQM-Palenque Intl.) - 2 min drive
  • Villahermosa, Tabasco (VSA-Carlos Rovirosa Perez Intl.) - 106 min drive

Restaurants

  • ‪Cafe Jade - ‬10 min walk
  • ‪Restaurante Maya Cañada - ‬8 min walk
  • ‪Mr. Taco - ‬11 min walk
  • ‪Chivo's Mar & Tierra - ‬10 min walk
  • ‪La Selva - ‬10 min walk

About this property

Hotel Mallorca

When visiting Palenque, Hotel Mallorca is a great choice to consider. Guests can splash around at the outdoor pool or grab a bite to eat at the coffee shop/cafe. Other features include a children's pool, a terrace and a garden.

Languages

English, Spanish

At a glance

Hotel size

  • 32 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in start time: 3 PM; check-in end time: 1 AM
  • Express check-in/out available
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 1 PM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The property charges 2 per cent for credit card payments
  • Front desk staff will greet guests on arrival

Required at check-in

  • Cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (10 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)

Pets

  • Pets not allowed

Parking

  • On-site parking is limited

Other information

  • Designated smoking area (fines apply)
  • No alcohol allowed on site

Property amenities

Food and drink

  • Restaurant
  • Coffee shop
  • Free daily reception

Travelling with children

  • Children stay for free (see details)
  • Children's pool
  • Local/corner shop

What to do

  • Access to nearby outdoor pool

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Free food/drink shopping service
  • Free newspapers in reception
  • Luggage storage
  • Pool loungers

Facilities

  • 2 buildings/towers
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • An outdoor pool
  • Traditional architecture

Room amenities

Be entertained

  • 32-inch LED TV
  • Premium cable channels
  • First-run films

Home comfort

  • Air conditioning

Sleep well

  • Blackout curtains
  • Turndown service
  • Premium bedding

Freshen up

  • Private bathroom
  • Shower only
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free long-distance and local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Fees & policies

Optional extras

  • Late checkout can be arranged for an extra charge of MXN 70.00 (subject to availability)
  • Credit card charges are subject to an extra charge of 2 per cent

Pool, spa, & gym (if applicable)

  • Pool access available from 10 AM to 9 PM

Policies

Only registered guests are allowed in the guestrooms.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
This property does not have lifts.
This property accepts credit cards, debit cards and cash.

Also known as

Hotel Mallorca Palenque
Mallorca Palenque
Hotel Mallorca Hotel
Hotel Mallorca Palenque
Hotel Mallorca Hotel Palenque

Frequently asked questions

Does Hotel Mallorca offer free cancellation for a full refund?
Yes, Hotel Mallorca does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Mallorca?
Yes, there's an outdoor pool and a children's pool. Guests have pool access from 10 AM to 9 PM.
Are pets allowed at Hotel Mallorca?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Mallorca?
Yes. Parking spaces may be limited.
What are the check-in and check-out times at Hotel Mallorca?
Check-in start time: 3 PM; check-in end time: 1 AM. Check-out time is 1 PM. Late check-out is available for a charge of MXN 70.00 (subject to availability). Express check-in and check-out are available.
What is there to do at Hotel Mallorca and nearby?
Hotel Mallorca has an outdoor pool and a garden, as well as access to a nearby outdoor pool.
Are there restaurants at or near Hotel Mallorca?
Yes, there's an on-site restaurant.
What's the area around Hotel Mallorca like?
Hotel Mallorca is a short 2-minute drive from Palenque, Chiapas (PQM-Palenque Intl.) and 10 minutes' walk from El Panchán.

Hotel Mallorca Reviews

Reviews

7.2

Good

8.2/10

Cleanliness

7.4/10

Staff & service

9.0/10

Amenities

7.4/10

Property conditions & facilities

Reviews

8/10 Very good

It was ok. Staff was good. Good food at the restaurant . No cmplaints
2-night trip
Verified Expedia guest review

6/10 Good

Low end 3 star
As of 02/2018, there is no hot water, and the restaurant is closed. The Cafe Colibri, four blocks away by the ADO station, opens at 7.
John P, 2-night trip
Verified Hotels.com guest review

6/10 Good

A good spot to stop for one night to go to the ruins
Verified Hotels.com guest review

10/10 Exceptional

Close to bus station and to big grocery store
Nice large room, big shower, good value. Helpful staff
Verified Expedia guest review

8/10 Very good

clean, comfortable, well-maintained
The hotel is clean, modern, comfortable. There are lots of geckos on the walls outside. We even had one in our room one night. There's a large modern supermarket in the adjacent lot where you can buy practically anything, so that's convenient. The hotel is off the main highway yet the sound of traffic isn't so bad. You can easily drive to sightseeing destinations nearby, or take a bus as there is a station within walking distance down the road.
Verified Hotels.com guest review

10/10 Exceptional

Verified Hotels.com guest review

8/10 Very good

convenient safe stay in Palenque
The staff was friendly, it was about a 10 minute walk to town. Taxis were abundant and inexpensive although we walked. The wifi did not work for me in the room but it did for my partner. Shampoo was not provided but towels were replaced daily and the shower was great.the place was safe and convenient, would stay again.
Verified Hotels.com guest review

4/10 Fair

Get what you pay for
Room was very basic, but probably what you'd expect for the price. Wifi was patchy and hot water takes around 5min to come through.
Verified Hotels.com guest review

4/10 Fair

Wow, not what I expected
After reading the reviews I expected more from this hotel. My husband was really disappointed as I picked this one. The customer service was great but the only suggestions we have is there was only one small bathroom garbage, no water or glasses for water. They also dont except credit cards if you need same day. Overall it's a clean inexpensive choice.
Verified Hotels.com guest review

8/10 Very good

It's quite nice and cozy, but a bit expensive than we expected. If we had stayed in the hostel located at the Flores Island, we would have saved half of the sum. Anyway we enjoy a fantastic service and we love it,
Verified Hotels.com guest review

8/10 Very good

It's near station
It's near ADO station, you can walk there within 10 minute. But a little far away from downtown. There are a big supermarket near the hotel. We can easy to buy something.
Verified Hotels.com guest review

8/10 Very good

Verified Hotels.com guest review

8/10 Very good

el servicio y la ubicación es excelente, un poco de ruido en la alberca pero sin problema
CARLOSRODRIGUEZ, 7-night romance trip
Verified Expedia guest review

6/10 Good

Séjour gâché par des personnes qui buvaient des bières et ont parlé juste devant notre comme s'ils étaient seuls au monde pendant 2h alors que l'on essayait de dormir. Vu l'insonorisation au Mexique, c'est comme s'ils étaient dans notre chambre. Des membres de l'hôtel (a supposer qu'ils n'en étaient pas) aurait dû intervenir. Hôtel bien situé et parking sécurisé
Mickaël, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review

10/10 Exceptional

OLEKSII, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Muy buena atencion del personal del hotel.
Roberto, 2-night family trip
Verified Hotels.com guest review

2/10 Poor

Hotel cochambroso, sin agua caliente, cuarto de baño insalubre incrustado de mala manera en medio de la habitación, sonoridad terrible sensación de cuarto compartido.
1-night trip
Verified Expedia guest review

10/10 Exceptional

MUY CERCA DEL CENTRO DE PALENQUE Y SUS BALNEARIOS NATURALES
ROBERTO, 1-night trip
Verified Expedia guest review

8/10 Very good

Bueno, bonito y barato
Un hotel pequeño pero comodo y limpio, bien ubicado, las camas excelentes para descansar. Baños limpios y agua caliente. Excelente oara regresar a descansar despues de los tours a las pirámides o cascadas.
Guillermo, 2-night romance trip
Verified Hotels.com guest review

6/10 Good

amabilidad
Su personal es muy amable y muy limpias las habitaciones.
1-night trip
Verified Expedia guest review

10/10 Exceptional

buen hotel por las ruinas
muy buena cómoda y tranquila hotel próximo a las ruinas de palenque y supermercado a un lado con cajeros automáticos
david, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Hotel agradable, ambiente familiar.
El hotel se encuentra céntrico, llegando a la ciudad. El personal muy atento y las habitaciones limpias y cómodas. Cuenta con alberca y chapoteadero para los niños. Muy recomendable y económico.
Jose Manuel, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

OLEKSII, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Ilse, 2-night trip with friends
Verified Hotels.com guest review