Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 km
Zermatt - Furi - 1 min walk - 0.0 km
Zermatt-Furi Gondola - 8 min walk - 0.7 km
Sunnegga Ski Resort - 51 min drive - 14.4 km
Zermatt Visitor Center - 62 min drive - 17.1 km
Getting around
Sion (SIR) - 75 min drive
Zurich Airport (ZRH) - 106.8 miles/171.9 km
Zermatt Gornergratbahn Station - 23 min walk
Zermatt (QZB-Zermatt Train Station) - 23 min walk
Zermatt Station - 24 min walk
Free train station pickup
Airport shuttle (surcharge)
Free train station drop-off
Restaurants
Restaurant du Pont - 16 min walk
Old Zermatt - 18 min walk
Schmuggler-Höhle Zermatt - 9 min walk
Whymper-Stube - 18 min walk
Papperla Pub - 14 min walk
About this property
Hotel Matthiol
Placing you only steps from Zermatt-Matterhorn Ski Paradise, Hotel Matthiol allows you more time for skiing with ski-in/ski-out access. Guests can be pampered with hot stone massages at the spa and grab a bite to eat at the restaurant. A bar/lounge, a health club and a fitness centre are other highlights. Skiers will appreciate access to ski passes and storage. Fellow travellers love the helpful staff.
Check-in start time: 3 PM; check-in end time: 10 PM
Contactless check-in and check-out are available
Check-out time is noon
Contactless check-out
Special check-in instructions
This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Zermatt is in a car-free zone and can be reached only by train.
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Children
Babysitting*
Pets
Pets allowed (dogs and cats only)*
Service animals welcome
Food and water bowls available
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
No on-site parking
Transfers
Airport shuttle on request (available 24 hours a day)*
Free train station shuttle*
Other information
Smoke-free property
Property amenities
Food and drink
Restaurant
Bar/lounge
Coffee/tea in a common area
Room service (limited hours)
Snack bar/deli
Travelling with children
Childcare in room (surcharge)
Children's menu
What to do
Hiking/biking trails
Ropes course
Helicopter/aeroplane tours
Ice skating
Bike rentals nearby
Hiking/biking trails nearby
Sledging nearby
Services
Front desk (limited hours)
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Bike hire
Bike storage
Ski storage
Facilities
2 buildings/towers
Built in 2009
Safe-deposit box at front desk
Garden
Terrace
Fireplace in reception
Health club
Bike parking
Full-service spa
Sauna
Steam room
At least 80% of food locally sourced
At least 80% organic food
Vegetarian dining options
Humane treatment of captive wild animals
Locally owned and organised tours and activities
Double-glazed windows
At least 80% of lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic soft drinks bottles
No plastic coffee stirrers
No plastic drinking straws
Reusable cups only
Reusable tableware only
Banquet hall
Accessibility
Lift
Lift door width (centimetres): 1000
Wheelchair-accessible restaurant
Step-free path to entrance
Ski
Ski-in/ski-out access
Ski passes
Ski storage
Snowshoeing
Ski lifts nearby
Ski runs nearby
Downhill skiing nearby
Skiing lessons nearby
Snowboarding nearby
Ski hire shops
Room amenities
Be entertained
Tablet computer
IPod docking station
31-inch flat-screen TV
Cable TV channels
Home comfort
Heating
Minibar
Electric kettle
Dressing gowns and slippers
Iron/ironing board (on request)
Sleep well
Hypo-allergenic bedding
Blackout curtains
Soundproofed rooms
Premium bedding
Free cot/infant bed
Freshen up
Private bathroom
Shower only
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Free long-distance and local calls
Food and drink
Fridge
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Energy-saving switches
LED light bulbs
Water-efficient showers only
Water-efficient toilets only
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include hot stone massages, sports massages and Swedish massages. The spa is equipped with a sauna and Turkish bath/hammam.
Dining
On-site venue – This restaurant specialises in local cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.
Optional extras
Airport shuttle service is offered for an extra charge of CHF 900 per person (one-way)
Renovations and closures
The property is closed between 14 April and 9 May.
Children & extra beds
In-room babysitting is available for an extra charge
Airport shuttle service for children costs CHF 900
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of CHF 20 per pet, per night
Pool, spa, & gym (if applicable)
Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Hotel Matthiol Zermatt
Hotel Matthiol
Matthiol Zermatt
Matthiol
Hotel Matthiol Hotel
Hotel Matthiol Zermatt
Hotel Matthiol Hotel Zermatt
Frequently asked questions
Is Hotel Matthiol currently open?
The property is closed between 14 April and 9 May.
Does Hotel Matthiol offer free cancellation for a full refund?
Yes, Hotel Matthiol does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Matthiol?
Yes, cats and dogs are welcome. There's a charge of CHF 20 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Hotel Matthiol?
Sorry, there's no on-site parking at Hotel Matthiol.
Is an airport shuttle service offered by Hotel Matthiol?
Yes, an airport shuttle is available. The charge is CHF 900 per person one-way.
What are the check-in and check-out times at Hotel Matthiol?
Check-in start time: 3 PM; check-in end time: 10 PM. Check-out time is noon. Contactless social distancing and check-out are available.
What is there to do at Hotel Matthiol and nearby?
During the winter, enjoy on-site recreation such as snowshoeing and ice skating, and return when the snow melts for hiking. Additional recreation on-site includes helicopter/aeroplane tours. Indulge in a treatment at the spa and enjoy other amenities such as a sauna and a steam room. Hotel Matthiol also has a garden.
Are there restaurants at or near Hotel Matthiol?
Yes, there's an on-site restaurant that offers local cuisine.
What's the area around Hotel Matthiol like?
Hotel Matthiol is a short 1-minute walk from Zermatt-Matterhorn Ski Paradise and 8 minutes' walk from Zermatt-Furi Gondola.
Hotel Matthiol Reviews
Reviews
9.6
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.8/10
Cleanliness
9.6/10
Staff & service
9.6/10
Amenities
9.6/10
Property conditions & facilities
9.8/10
Eco-friendliness
Reviews
10/10 Exceptional
22 September 2024
Awesome
Really nice hotel facilities and staff. Nice and quiet area away from the busy main strip, but can still easily walk over. Thank you for the upgrade too!
Verified traveller
2-night trip
Verified Hotels.com guest review
10/10 Exceptional
12 September 2024
A Jewel in Zermatt
Lovely charming boutique hotel slightly off the beaten path and out of the chaotic center of Zermatt. The staff was beyond lovely and accommodating. The restaurant on site a hidden jewel and food was beyond delicious. Even if you’re not staying here, give the restaurant a try.
judith
judith, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
26 August 2024
Beautiful hotel, and great staff. Will return if back in Zermatt.
david
david, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
25 August 2024
Magnum
Magnum, 2-night trip
Verified Expedia guest review
10/10 Exceptional
19 August 2024
Steve
Steve, 2-night trip
Verified Expedia guest review
10/10 Exceptional
4 August 2024
Great place
Surinder
Surinder, 1-night romance trip
Verified Expedia guest review
8/10 Very good
27 July 2024
Mathew
Mathew, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
5 July 2024
This is a fantastic place to stay in Zermatt. The property is away from the main dining and shopping district which was important to us but e say enough to walk to town to eat or shop. The hotel is new, modern and very clean. The restaurant on site is very good which allows you to stay close for breakfast and dinner. The staff were very attentive and responsive. Highly recommend this for a trip to Zermatt.
James
James, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
2 July 2024
I had a relaxing stay at this hotel and would book here again in a heart beat :). Great customer service in a perfect location
Todd
Todd, 2-night trip
Verified Expedia guest review
10/10 Exceptional
30 June 2024
It was a fantastic stay - we wanted a smaller hotel feel in the alpine area. Service was amazing!
John
John, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
18 June 2024
Best Stay Ever
This was the most incredible hotel I’ve been to in a long time. The staff go above and beyond to make you feel relaxed, welcomed and luxurious. The property is clean, beautiful and safe. The rooms are breathtaking and the restaurant Filet et Files was a special treat. I will be booking again!
Natasha
Natasha, 2-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
13 June 2024
This property is exceptional! Modern and well appointed. Room was perfect with a Sauna. Steam-room, and large bath tub!! On-site restaurant for dinner and breakfast was outstanding.
John
John, 2-night trip with friends
Verified Expedia guest review
10/10 Exceptional
13 June 2024
Service was outstanding. Property was amazing. The room included a luxury soaking tub with bath salts, dry sauna and steam shower. Slept with the windows open and woke to the lovely sound of birds chirping. Wonderful bar and outdoor patio area. The front desk kindly assisted in helping us find a hotel at our next destination. The hotel shuttle driver was super kind.
Brent
Brent, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
1 June 2024
Lovely staff, with exceptional room and views. Highly recommend. Hope to return!
Maren
Maren, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
30 May 2024
Stephen
Stephen, 2-night trip
Verified Expedia guest review
10/10 Exceptional
15 May 2024
Gracious service and a beautiful property
Paul
Paul, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
4 April 2024
Comparable to any 5 star resort on this planet in terms of service and cleanliness. The staff was AMAZING. First free drinks, then a tour of the facility. This hotel should teach a master class on service and staff loyalty. Every employee is friendly and eager to serve. I can't recommend Hotel Matthiol enough. I wish they had locations in every city because I'd book them exclusively from here on.
Christopher
Christopher, 4-night trip with friends
Verified Expedia guest review
10/10 Exceptional
25 March 2024
Wonderful hotel. Staff was very friendly and attentive. The property was very cozy and modern. The breakfast was delicious with many options. The walk to skiing was not too far. In the snowier months you can ski directly to the property for your last run. There was not enough snow for this run but we still enjoyed our stay and would stay again for a ski trip.
Ryan
Ryan, 3-night trip with friends
Verified Expedia guest review
10/10 Exceptional
23 February 2024
Fantastic stay
Patrick
Patrick, 4-night trip
Verified Expedia guest review
10/10 Exceptional
17 February 2024
Absolutely beautiful hotel!! The property is stunning, the staff are all insanely friendly and helpful, the food is amazing, and there are lots of amenities! Would definitely come back again!
Jessica
Jessica, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
6 February 2024
Giles
Giles, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
22 January 2024
The staff is super friendly and the hotel is AMAZING. Transportation service is a plus.
The view of the Matterhorn is gorgeous from the hotel.
Maritza
Maritza, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
6 January 2024
Hotel Matthiol is a terrific small hotel, very much deserving of its 4-star certification. The staff is very helpful and friendly, the rooms excellently appointed, and has exceptional views of the Matterhorn.
Richard
Richard, 5-night romance trip
Verified Expedia guest review
10/10 Exceptional
28 December 2023
Wonderful experience
One might think a boutique hotel would offer small rooms, but not the Matthiol. Rooms and bathrooms are quite spacious and modern in addition to wonderful fitness and spa facilities.
The best still are the people who manage the hotel. So incredibly friendly and helpful. Note, it is only a few min walk to the ski lift.