In the heart of Quebec City, Hotel Ermitage offers a charming retreat. With in-room WiFi and multilingual staff, you'll feel at ease exploring Château Frontenac and Quebec City Town Hall nearby.
Jean Lesage International Airport (YQB) - 25 min drive
Quebec Palace Station - 12 min walk
Quebec Sainte-Foy Station - 24 min drive
Quebec, QC (XFY-Sainte-Foy Train Station) - 24 min drive
Restaurants
McDonald's - 6 min walk
La Buche - 2 min walk
La Maison Smith - 4 min walk
D'Orsay Restaurant-Pub - 5 min walk
Bistro le Sam - 5 min walk
About this property
Hotel Ermitage
When you stay at Hotel Ermitage, you'll be within a 15-minute walk of Château Frontenac and Quebec City Town Hall. This Victorian hotel is also within a 15-minute walk of Quebec City Convention Center and Quartier Petit Champlain. Fellow travellers like the helpful staff and location.
Languages
Chinese (Mandarin), English, French
At a glance
Hotel size
10 rooms
Arranged over 3 floors
Arriving/Leaving
Check-in start time: 4:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in/out available
Early check-in subject to availability
Minimum check-in age – 18
Check-out time is 11:00 AM
Contactless check-out
Special check-in instructions
There is no front desk at this property
Guests will receive an email 24 hours before arrival with check-in instructions and key retrieval information; access will be through a private entrance
A virtual front desk provides assistance to guests
Guests are recommended to download the property's mews mobile app before check-in
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Minimum Spring Break check-in age is 18
Children
Children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
No cots (infant beds)
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Uncovered on-site self-parking (CAD 25 per night)
On-site parking is limited
Other information
Smoke-free property
No stag or hen parties
Property amenities
Travelling with children
Children stay for free (see details)
Services
Multilingual staff
Porter/bellhop
Virtual front desk
Facilities
1 building/tower
Built in 1840
Victorian architecture
Accessibility
3 steps to reach property
Room amenities
Be entertained
40-inch LCD TV
Cable TV channels
Home comfort
Air conditioning
Coffee/tea maker
Iron/ironing board
Sleep well
Blackout curtains
Bed sheets provided
Freshen up
Private bathroom
Shower/bath combination
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Free local calls
Desk chair
More
Housekeeping (on request)
Local maps
Fees & policies
Parking
Uncovered self-parking costs CAD 25 per night
Policies
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag and hen parties.
Noise-free guestrooms cannot be guaranteed.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
This property does not have lifts.
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
Property Registration Number 2024-08-31, 063210
Also known as
Hotel L Ermitage Quebec
L Ermitage Quebec
Hotel L Ermitage
Hotel Ermitage Hotel
Hotel Ermitage Québec City
Hotel Ermitage Hotel Québec City
Frequently asked questions
Does Hotel Ermitage offer free cancellation for a full refund?
Yes, Hotel Ermitage does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Ermitage?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Ermitage?
Yes. Self-parking costs CAD 25 per night. Parking spaces may be limited.
What are the check-in and check-out times at Hotel Ermitage?
Check-in start time: 4:00 PM; check-in end time: anytime. Check-out time is 11:00 AM. Express check-in and check-out and contactless social distancing and check-out are available.
What's the area around Hotel Ermitage like?
Hotel Ermitage is in Old Quebec, a short 6-minute walk from Château Frontenac and 15 minutes' walk from Quebec Cruise Terminal. Travellers say that the area is walkable and good for shopping.
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Hotel Ermitage Reviews
Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4/10
Cleanliness
7.8/10
Staff & service
7.2/10
Amenities
7.6/10
Property conditions & facilities
7.8/10
Eco-friendliness
Reviews
8/10 Very good
19 January 2025
Cozy hotel in Old Québec
Decent priced hotel in the heart of old Québec. Comfortable bed and private bathroom all extremely clean. Heating in cold winter days was very adequate. I recommend for the people who prefer doing check in and check out via internet, since the clerk isn’t always at the front desk because of reduced hours. If you want a parking space, make sure to call ahead since there isn’t much place around the hotel.
Kimberly
Kimberly, 1-night trip
10/10 Exceptional
5 October 2024
very convenient to go around for dining and shopping.
Tin htwe
Tin htwe, 1-night trip
10/10 Exceptional
21 October 2024
We loved the authentic experience in old Quebec. Walkable to all the sites and restaurants.
Otis B
Otis B, 2-night trip
2/10 Poor
9 February 2025
Absolutely no help.
Here we are day 2 of our 3 day trip still haven't seen any hotel staff. We were lucky that another guest was entering the building or we would be sleeping on the street the 1st night. No one will answer their service phone. We are currently locked out of our room with no way to get our stuff. Still no one will answer the phone to get us a key that works or to get our luggage so we can stay somewhere else.
Bobbie
Bobbie, 2-night trip
8/10 Very good
3 October 2024
The hotel had a perfect location, close to everything we wanted to see and without having to pay the crazy prices. great place to rest your head.
Valérie
Valérie, 1-night trip
10/10 Exceptional
7 August 2024
Cool place to stay
Jesus
Jesus, 1-night trip
8/10 Very good
28 September 2024
The area is historic
Wade
Wade, 2-night trip
10/10 Exceptional
15 August 2024
Great space and close proximity to everything.
Kelly
Kelly, 1-night trip
10/10 Exceptional
1 August 2024
We had a great stay and a beautiful room with a living room area attached! We enjoyed the historic feel of this clean and comfy hotel.
Julianna
Julianna, 1-night trip
10/10 Exceptional
11 July 2024
Great location- nice size room- owner was extremely helpful- would stay again!
Verified traveller
2-night trip
10/10 Exceptional
26 October 2024
Good walking distance from La Petite Champlain and other attractions within the walls of Old Quebec. I liked the service, they have nice accommodating staff and the room was clean. Although, the parking was a little far from the property but as expected since parking within the walls of the city has always been a hassle. Overall it was a nice hotel and affordable in my opinion.
Cirex Julianne
Cirex Julianne, 2-night trip
6/10 Good
27 November 2024
Basic
Old hotel
Door were not locking
Windows not closing well
sebastien
sebastien, 3-night trip
10/10 Exceptional
23 November 2024
Parking was an issue/
Hemish
Hemish, 1-night trip
8/10 Very good
29 August 2024
The hotel was in the middle of old Quebec , it was walkable for all main areas
The family room we took we sooo big and beds are comfortable
The bathroom is so old but functional
Raneem
Raneem, 1-night trip
10/10 Exceptional
23 August 2024
The room was perfect for our stay. The sitting room gave us a nice bit of space to hang out. Staff was very helpful and kind. Loved it and would stay again.
Coreen
Coreen, 1-night trip
8/10 Very good
20 July 2024
Quiet at night, close to Chateau Frontenac and other attractions.
Marek-Jerzy
Marek-Jerzy, 2-night trip
10/10 Exceptional
12 June 2024
Great little hotel in Old Quebec close to everything.
Troy
Troy, 2-night trip
10/10 Exceptional
22 October 2024
I three starred staff because I never encountered any staff and there wasn’t a n/a option. Would definitely stay here again. No parking available on site.
Matthew
Matthew, 1-night trip
10/10 Exceptional
16 September 2024
Very large room. Great location. Comfortable.
Verified traveller
2-night trip
8/10 Very good
21 September 2024
Nice place. Old fashion.
RICHARD
RICHARD, 2-night trip
10/10 Exceptional
13 July 2024
Perfect weekend hotel for Quebec City getaway
Central, reasonable, private, quiet, older/smallish but nice rooms, beds and amenities
Chantelle
Chantelle, 2-night trip
10/10 Exceptional
5 June 2024
They are located at a great location
palak
palak, 1-night trip
10/10 Exceptional
27 August 2024
What a charming little hotel! It’s an old converted house inside the wall. Perfect location, large room. Everything we needed. We will be back!
Karen
Karen, 4-night trip
8/10 Very good
13 July 2024
The room was the perfect temperature. Comfortable beds!
Andrea
Andrea, 1-night trip
8/10 Very good
21 September 2024
The room is very nice. If the air conditioner would work or if the windows would open it would have been a 5 star. Note there is a very steep spiral stair case to go up.