When visiting Bukittinggi, The Balcone Hotel & Resort is a great choice to consider. Guests indulge in massages, then grab a bite to eat at the coffee shop/cafe. Other highlights include 2 outdoor pools, a bar/lounge and a garden.
Jl. Raya Bukittinggi - Medan KM 7, Padang Hijau Gadut, Tilatang Kamang, Bukittinggi, West Sumatra, 26152
What's nearby
Taman Bundo Kanduang Park - 12 min drive - 7.1 km
Benteng de Kock - 12 min drive - 7.1 km
Taman Panorama - 13 min drive - 7.9 km
Bukittinggi Plaza - 13 min drive - 7.9 km
Jam Gadang - 14 min drive - 8.6 km
Getting around
Padang (PDG-Minangkabau Intl.) - 165 min drive
Padangpanjang Station - 24 min drive
Restaurants
Rumah Makan Evi 45 - 3 min drive
nel kampiun - 7 min drive
d'Besto - 6 min drive
Rumah Makan Parmato - 6 min drive
gadut bukittinggi - 6 min drive
About this property
The Balcone Hotel & Resort
When visiting Bukittinggi, The Balcone Hotel & Resort is a great choice to consider. Guests indulge in massages, then grab a bite to eat at the coffee shop/cafe. Other highlights include 2 outdoor pools, a bar/lounge and a garden.
At a glance
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Hotel size
238 rooms
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Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: anytime
Check-out time is noon
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Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
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Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
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Pets
No pets or service animals allowed
WIFI
Internet
Free WiFi in public areas
Free Wi-Fi in rooms (speed: 25+ Mbps)
LOCAL_PARKING
Parking
On-site self-parking (IDR 50000 per stay)
DONE
Other information
Designated smoking area (fines apply)
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:00 AM–10:00 AM
Restaurant
Bar/lounge
Coffee shop
Private dining
Services
24-hour front desk
Concierge services
Laundry facilities
Facilities
Garden
2 outdoor pools
Spa services
Massage/treatment rooms
Accessibility
Lift
Lift door width (centimetres): 140
Wheelchair-accessible path of travel
Wheelchair-accessible concierge desk
Wheelchair-accessible path to lift
Well-lit path to entrance
6 steps to reach property
Room amenities
Home comfort
Air conditioning
What to enjoy
Balcony
Freshen up
Shower only
Soap and shampoo
Hairdryer
Towels
Toilet paper
Stay connected
Complimentary wireless Internet access (speed of 25+ Mbps)
Food and drink
Mini fridge
More
Daily housekeeping
Special features
Spa
Guests can pamper themselves by indulging in the on-site spa services. There are 2 treatment rooms including rooms for couples. Services include massages.
Dining
Mangiare Resto – On-site restaurant.
D'Lounge Cafe – On-site café. Open daily.
Fees & policies
Refundable deposits
Deposit: IDR 500000 per accommodation, per stay
Breakage deposit: IDR 500000 per stay
Optional extras
Buffet breakfast is offered for an extra charge of approximately IDR 200000 for adults and IDR 100000 for children
Parking
Self-parking costs IDR 50000 per stay
Pool, spa, & gym (if applicable)
Pool access available from 7:30 AM to 5:30 PM
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
Guests can rest easy knowing that there's a fire extinguisher on-site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, JCB International
Also known as
The Balcone & Bukittinggi
The Balcone Hotel & Resort Hotel
The Balcone Hotel & Resort Bukittinggi
The Balcone Hotel & Resort Hotel Bukittinggi
Frequently asked questions
Is there a pool at The Balcone Hotel & Resort?
Yes, there are 2 outdoor pools. Guests have pool access from 7:30 AM to 5:30 PM.
Are pets allowed at The Balcone Hotel & Resort?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at The Balcone Hotel & Resort?
Yes. Self-parking costs IDR 50000 per stay.
What are the check-in and check-out times at The Balcone Hotel & Resort?
Check-in start time: 2:00 PM; check-in end time: anytime. Check-out time is noon.
What is there to do at The Balcone Hotel & Resort and nearby?
The Balcone Hotel & Resort has 2 outdoor pools and spa services, as well as a garden.
Are there restaurants at or near The Balcone Hotel & Resort?
Yes, there's an on-site restaurant, Mangiare Resto.
Does The Balcone Hotel & Resort have any outdoor private spaces?
Yes, every room features a balcony.
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Reviews
The Balcone Hotel & Resort Reviews
6.0
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
6.0
Cleanliness
6.0
Staff & service
4.0
Property conditions & facilities
Reviews
Verified
6/10 Good
22 Jan 2026
The room ok, the Tv channel isonly from antenna,so it blurry, the sink always clogged,the shower hard to control the temperature, this side of hotel only on weekdays,if you want to stay on the better room at the new building,only open in weekends,so don’t expect 4-5 star on weekdays.