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The Interlaken OCT Hotel Shenzhen

5.0 star property
Luxury Shenzhen hotel with full-service spa, connected to the convention centre

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Interlaken OCT Hotel Shenzhen

Children’s play area – outdoor
Exterior
Minibar, in-room safe, desk, iron/ironing board
Executive lounge
Exterior

Reviews

7.8 out of 10

Good

Popular amenities

  • Non-smoking
    Non-smoking
  • Laundry facilities
    Laundry facilities
  • 24/7 front desk
    24/7 front desk
  • Air conditioning
    Air conditioning
  • Pool
    Pool
  • Gym
    Gym
Main amenities
  • Daily housekeeping
  • 4 restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Water park
  • Breakfast available
  • Free children's club
  • Fitness centre
  • Seasonal outdoor pool
  • Children's pool
  • Waterslide
  • 24-hour room service
For families
  • Children's pool
  • Children's club (free)
  • Playground on-site
  • Private bathroom
  • Garden
  • Daily housekeeping

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Deluxe Room, Lake View

Minibar, in-room safe, desk, iron/ironing board

Deluxe Room, Lake View

Highlights

Air conditioning
LCD TV
Premium bedding
Bathrobes
Rainfall showerhead
Shower/bath combination
Hairdryer
Private bathroom
  • 50 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room, Lake View

Minibar, in-room safe, desk, iron/ironing board

Deluxe Twin Room, Lake View

Highlights

Air conditioning
LCD TV
Bathrobes
Rainfall showerhead
Shower/bath combination
Hairdryer
Private bathroom
Minibar
  • 50 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Townhouse Deluxe Room (Hot Spring Voucher for 2)

Minibar, in-room safe, desk, iron/ironing board

Townhouse Deluxe Room (Hot Spring Voucher for 2)

Highlights

Air conditioning
LCD TV
Bathrobes
Rainfall showerhead
Shower/bath combination
Hairdryer
Private bathroom
Minibar
  • 90 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, Mountain View (Hot Spring Voucher for 2)

Minibar, in-room safe, desk, iron/ironing board

Deluxe Room, Mountain View (Hot Spring Voucher for 2)

Highlights

Air conditioning
LCD TV
Bathrobes
Rainfall showerhead
Shower/bath combination
Hairdryer
Private bathroom
Minibar
  • 50 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room, Mountain View

Minibar, in-room safe, desk, iron/ironing board

Deluxe Twin Room, Mountain View

Highlights

Air conditioning
LCD TV
Bathrobes
Rainfall showerhead
Shower/bath combination
Hairdryer
Private bathroom
Minibar
  • 50 sq m
  • Mountain view
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Room, Mountain View

Minibar, in-room safe, desk, iron/ironing board

Deluxe Room, Mountain View

Highlights

Air conditioning
LCD TV
Washer/dryer
Pillow menu
Premium bedding
Frette Italian bed sheets
Hairdryer
Shower/bath combination
  • 50 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Town House

Minibar, in-room safe, desk, iron/ironing board

Town House

Highlights

Air conditioning
LCD TV
Premium bedding
Bathrobes
Rainfall showerhead
Shower/bath combination
Hairdryer
Private bathroom
  • 90 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room, Mountain View (Hot Spring Voucher for 2)

Minibar, in-room safe, desk, iron/ironing board

Deluxe Twin Room, Mountain View (Hot Spring Voucher for 2)

Highlights

Air conditioning
LCD TV
Bathrobes
Rainfall showerhead
Shower/bath combination
Hairdryer
Private bathroom
Minibar
  • 50 sq m
  • Mountain view
  • Sleeps 2
  • 2 Single Beds

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About the area

Map
OCT East, Dameisha Yantian District, Shenzhen, Guangdong, 518083

What's nearby

  • Shenzhen Ocean World - 13 min drive - 11.7 km
  • Shenzhen Longgang Universiade Center - 16 min drive - 16.0 km
  • Longgang Vanke Plaza - 17 min drive - 16.4 km
  • Dameisha Beach - 19 min drive - 8.1 km
  • Dameisha Seaside Park - 23 min drive - 10.0 km

Getting around

  • Shenzhen (SZX-Shenzhen Intl.) - 76 min drive
  • Hong Kong International Airport (HKG) - 89 min drive
  • Pingshan High-speed Railway Station - 17 min drive
  • Shenzhen East Railway Station - 22 min drive
  • Sungang Railway Station - 26 min drive
  • Interlaken Station - 4 min walk

Restaurants

  • ‪茶溪谷湿地公园 - ‬9 min walk
  • ‪茵特拉根咖啡厅 - ‬8 min walk
  • ‪茵特拉根天麓街区 - ‬14 min walk
  • ‪深圳茵特拉根华侨城酒店-湖畔酒吧 - ‬11 min walk
  • ‪东部华侨城茶溪谷停车场 - ‬13 min walk

About this property

The Interlaken OCT Hotel Shenzhen

Bring the kids when you stay at The Interlaken OCT Hotel Shenzhen in Shenzhen and they can enjoy the free kids' club. You can visit the spa to be pampered with massages, facials or hydrotherapy, and Vista Lago Italian restau, one of 4 restaurants, serves dinner. Other highlights at this luxurious hotel include a water park, an indoor pool and a bar/lounge. The property is only a short walk to public transportation: Interlaken Station is 4 minutes away.

Languages

Chinese (Mandarin), English

At a glance

Hotel size

  • 308 rooms

Arriving/Leaving

  • Check-in start time: 3 PM; check-in end time: midnight
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in
  • To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)
  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi and wired internet access in rooms

Parking

  • No on-site parking
  • Electric vehicle charging point on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • 4 restaurants
  • Bar/lounge
  • Coffee shop
  • 24-hour room service

Travelling with children

  • Free children's club
  • Water park access (surcharge)
  • Children's pool
  • Playground
  • Local/corner shop

What to do

  • Pool table
  • Golf lessons nearby

Working away

  • Business centre
  • Meeting rooms
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Bike hire

Facilities

  • Built in 2007
  • Safe-deposit box at front desk
  • Garden
  • Fitness centre
  • Adjacent to a golf course
  • Golf driving range on-site
  • An indoor pool
  • Seasonal outdoor pool
  • Water park access (surcharge)
  • Arcade/games room
  • Full-service spa
  • Massage/treatment rooms
  • Water slide
  • Banquet hall

Accessibility

  • Lift

Room amenities

Be entertained

  • IPod docking station
  • LCD television

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Dressing gowns and slippers
  • Iron/ironing board

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Rainfall shower heads
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

Interlaken SPA has 10 treatment rooms, including rooms for couples. Services include facials and body treatments. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna, a hot tub and Turkish bath/hammam. There are hot springs/mineral springs on site.

Dining

Vista Lago Italian restau – This fine-dining restaurant only serves dinner.
Charming Lake Chinese – This fine-dining restaurant serves lunch and dinner.
Akiba Japanese Restaurant – This restaurant specialises in sushi and serves lunch and dinner.
Interlaken Cafe – This café serves breakfast, brunch, lunch and dinner.
Lakeside Bar and Grill – On-site pub. Guests can enjoy drinks at the bar.

Fees & policies

Refundable deposits

  • Deposit: CNY 500 per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately CNY 100 per person

Pool, spa, & gym (if applicable)

  • Pool access available from 11:00 AM to 11:30 PM
  • The seasonal pool is open from May to October
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Only registered guests are allowed in the guestrooms.
This property accepts credit cards. Cash is not accepted.

Also known as

Interlaken OCT Hotel Shenzhen
Interlaken OCT Hotel
Interlaken OCT Shenzhen
Interlaken OCT
The Interlaken Oct Shenzhen
The Interlaken OCT Hotel Shenzhen Hotel
The Interlaken OCT Hotel Shenzhen Shenzhen
The Interlaken OCT Hotel Shenzhen Hotel Shenzhen

Frequently asked questions

Does The Interlaken OCT Hotel Shenzhen offer free cancellation for a full refund?
Yes, The Interlaken OCT Hotel Shenzhen does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at The Interlaken OCT Hotel Shenzhen?
Yes, there's an indoor pool, a seasonal outdoor pool and a children's pool. Guests have pool access from 11:00 AM to 11:30 PM.
Are pets allowed at The Interlaken OCT Hotel Shenzhen?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at The Interlaken OCT Hotel Shenzhen?
Sorry, there's no on-site parking at The Interlaken OCT Hotel Shenzhen.
What are the check-in and check-out times at The Interlaken OCT Hotel Shenzhen?
Check-in start time: 3 PM; check-in end time: midnight. Check-out time is noon.
What is there to do at The Interlaken OCT Hotel Shenzhen and nearby?
The Interlaken OCT Hotel Shenzhen has a spa, a water slide and a Turkish bath, as well as an arcade and a garden.
Are there restaurants at or near The Interlaken OCT Hotel Shenzhen?
Yes, there are 4 on-site restaurants, featuring sushi.
What's the area around The Interlaken OCT Hotel Shenzhen like?
The Interlaken OCT Hotel Shenzhen is in Yantian District, a short 4-minute walk from Interlaken Station.

The Interlaken OCT Hotel Shenzhen Reviews

Reviews

7.8

Good

8.2/10

Cleanliness

7.6/10

Staff & service

10/10

Amenities

7.8/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Exceptional

Thomas, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Exquisite Mountain/Lake Resort, Very Low Cost
This is an unbelievably beautiful hotel that is incredibly low-priced by U.S. standards and by far the most palatial accommodation I've stayed in throughout the world. It is located well above the very modern city of Shenzhen at the top of a mountain. The hotel has four restaurants and across a swan lake is a massive park with walking trails, food courts and performance stages, along with a series of beautifully illuminated housing structures of all styles and periods which people rent in order to enjoy the mineral baths. These are open to hotel guests, so bring your swimming suit! I am staying in a huge mountain view room with a full living area that faces a lovely waterfall; my friends are staying in lakeside rooms with a round bathtub next to their large picture windows. The bathrooms are modern designer chic, with granite and glass, but as everywhere in this hotel, there are gorgeous architectural elements like etched glass, rich woods, and recessed light with flexible illumination controls. Honestly, you'd pay $2,000 or more per night for a hotel like this. I know it sounds too good to be true, but it is. The place is like paradise, and the people are absolutely wonderful--helpful and attentive, and ultimately able to find someone who speaks English. A Western restaurant offers a $25 buffet with dozens of Chinese delicacies, seafood dishes, and fall-backs like French fries and salad. This resort has many activity areas for children. It's an absolute paradise!
Lobby
Spacious mountain view guest room
Beautiful architectural elements everywhere
Lakeside mineral bath houses at night
Judith, 1-night trip
Verified Hotels.com guest review

6/10 Good

Hotel amenities not very good. Italian food not good. Language big problem very Little English speaking. Breakfast is good.
Anil, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Worth stay
It was a great family visit at oct interlaken .very quit and peacefull. What a great location surrounded by hills . Mini train journey to tea stream valley shows us almost complete valley. Language problem is ver much as they don't know much English except few staff of hotel . Second problem is transport from damiesha to Shenzhen city as taxi people charge Very high and no transportation from hotel to city . But overall experience was great and will give 4/5 marks
jituantique, 1-night trip
Verified Expedia guest review

10/10 Exceptional

great. close your eyes and make a booking
excellent . i would recommend it to everyone . beautiful property and a true 5star
Verified Hotels.com guest review

8/10 Very good

It was indeed a pleasant and relaxing stay. Will go back again.
Verified Hotels.com guest review

6/10 Good

The view is very beautiful, everything nice. Except for the food at the cafe downstairs make my wife stomachache.
Verified Hotels.com guest review

6/10 Good

Nice hotel lots to see .
We found this Hotel very nice but overpriced and with next to no one able to speak English and very little European food available Not to be recommended for Foreign travelers.We were Expecting from the advertising more of a European Experience .Understanding that most of your clients are Chinese we understand ,But even to give The Chinese clients an Experience of Switzerland Maybe some swiss food and gifts .Maybe even a show.
Verified Expedia guest review

2/10 Poor

PATHETIC !
Staff uninfrormed and some were outrightly foolish. More than half the transport / facilities not working . Restaurants had no idea abt their own menu. No concern for elderly people or baby. I think allyhe investment with this sort of mainatainace and service calls for immense criticism. Will never suggest anyone to stay here - looks great on the face of it but the practicalities are outrageous and the place not livable.
Verified Expedia guest review

8/10 Very good

Excellent Hotel ~ expensive amenities
Excellent hotel. Villa Room was spacious and well appointed ... Like a luxury condo or apartment. The whole hotel and surrounds is set up and similar to a Chinese take on Disneyland Resort. But much bigger. However, there were several issues. All worthy amenities - spa/sauna/pool access, Tea Valley access, cbd shuttle services are extra. And there is not much to do there besides these, so you will have to pay. Restaurants are ludicrously expensive for China. Buffet breakfast was 300 RMB for two people and dinner at the Japanese restaurant 900 RMB (medium/lower priced set menu). The place is very isolated with no shuttle or public transport. Expect 100 RMB each way by taxi to Luohu. Anyway, it is a very nice luxurious spa resort that looks like Europe. But expensive!
Verified Hotels.com guest review

8/10 Very good

Verified Hotels.com guest review

10/10 Exceptional

Amazing hotel on the outskirts of Shenzhen
AMAzing!!! Quick check in and out and beautiful townhouse rooms
Verified Expedia guest review

10/10 Exceptional

Catered for different needs
We travelled there for a weekend from Hong Kong where everything is so packed. So the ultimate desire is to have fresh air, quiet environment and a lazy weekend. We heard alot complaints from other reviews, but I think it's because they set unrealistic expectation without desk research on what's the uniqueness about this hotel. We booked the room type we wanted which is town house with balcony, which is even bigger than our bedroom in Hong Kong! Go for 3310. Like I said, space and tranquility was what we looked for. If you want to argue about the service standard, hotel staff English skills, food quality etc., I would say this may not be the place you should stay as those are not what they are good at. In terms of the overall concept and the business vision, I think this state-owned property/theme park has done a really good job, just to be fair.
Verified Hotels.com guest review

10/10 Exceptional

喜欢酒店的服务。不太喜欢酒店的食物，味道没有预想的好。
Zhiping, 1-night family trip
Verified Expedia guest review

4/10 Fair

温泉不错，酒店设施老旧
酒店比较老旧，赠送生日蛋糕忘记了，温泉不错
1-night business trip
Verified Hotels.com guest review

6/10 Good

餐廳選擇很少 交通不方便 茶溪谷閉園了 沒什麼好玩的 酒店設施很少 晚上沒地方去 只能留在酒店 指示不清楚 找不到溫泉
1-night trip
Verified Expedia guest review

8/10 Very good

CHI KEUNG, 1-night trip
Verified Hotels.com guest review

6/10 Good

房間有些太久沒人入住的異味，其他都還好，特別是恆溫空調，溫度剛剛好；露台的風景也很美，白天和晚上的風景各有特色。客服很快，我們找不到空調的開關位置，打去前台，不到數分鐘已經有員工過來幫我們。
1-night trip
Verified Expedia guest review

8/10 Very good

Siu Hung, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

酒店外圍環境優美,很適合渡假,旁邊就是茶溪谷園區,酒店有專用通道進出,必坐小火車;經過茶溪谷就是大峽谷景區.
Verified Hotels.com guest review

8/10 Very good

酒店环境很好，就在茶溪谷旁边
房间的设施有点欠保养。我住的房间的地板上靠窗处的molding已经明显脱落了。而且进浴室门的地上有很明显的灰尘。 房间真的很大，浴室也很大，浴缸很大，等放水都等了很久：） 酒店早餐还是不错的。值得推荐。
Beth, 1-night trip
Verified Expedia guest review

8/10 Very good

環境非常優美舒適
Verified Hotels.com guest review

8/10 Very good

浴室設施有待提升
入住一樓的房間，浴室的整潔度有待改善：毛巾、沙發、拖靯包裝有些許污漬，其中一個洗手盤有大大條的裂痕；浴室插頭位移位可以見到內牆。 因為房內無Wi-Fi 而要再換房,但換完後還是很慢。 房間外邊可見湖景，光明明媚。行出酒店可徒步到樂園，找到價格相宜的餐廳進餐。
1-night romance trip
Verified Hotels.com guest review

6/10 Good

Poor check in service
Check in is trouble, wait over one hour
POON PUI KIT, 1-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Ho Fai, 1-night romance trip
Verified Hotels.com guest review