Hotel Chocolate Carruaje

Property class: 4.5
Luxury hotel with outdoor pool, connected to the convention centre, near Alley of the Kiss

Choose dates to view prices

Hotel Chocolate Carruaje features a rooftop terrace and puts you a short five-minute drive from Alley of the Kiss. Guests can indulge in hot stone massages, aromatherapy or manicures and pedicures, and grab a bite to eat at Las Carretas, which serves Mexican cuisine and is open for breakfast, lunch and dinner. Other features of this luxurious hotel include an outdoor pool, a poolside bar and a snack bar/deli.

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant

Room options

Available filters for rooms
Showing 6 of 6 rooms

Deluxe Double Room

7.8 out of 10
Good
(9 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Classic Double Room

  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Superior Quadruple Room

7.4 out of 10
Good
(6 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Classic Quadruple Room

9.6 out of 10
Exceptional
(4 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Family Room

7.6 out of 10
Good
(4 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 King Bed

Deluxe Quadruple Room

10.0 out of 10
Exceptional
(2 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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About the area

Map
Guanajuato-Dolores Hidalgo San Javier, km. 1, Guanajuato, GTO, 36020

What's nearby

  • Macrocenter I - 3 min walk - 0.3 km
  • Alhondiga de Granaditas Museum - 20 min walk - 1.6 km
  • Alley of the Kiss - 4 min drive - 1.6 km
  • University of Guanajuato - 5 min drive - 1.9 km
  • Mummies Museum - 7 min drive - 2.7 km

Getting around

  • León, Guanajuato (BJX-Del Bajío) - 36 min drive

Restaurants

  • ‪Restaurante La Huerta Café - ‬5 min walk
  • ‪Restaurant Bar - ‬2 min walk
  • ‪El Lugar De La Pizza - ‬11 min walk
  • ‪Tacos don taco - ‬10 min walk
  • ‪Hacienda El Fresno - ‬6 min walk

About this property

Hotel Chocolate Carruaje

  • Hotel Chocolate Carruaje features a rooftop terrace and puts you a short five-minute drive from Alley of the Kiss. Guests can indulge in hot stone massages, aromatherapy or manicures and pedicures, and grab a bite to eat at Las Carretas, which serves Mexican cuisine and is open for breakfast, lunch and dinner. Other features of this luxurious hotel include an outdoor pool, a poolside bar and a snack bar/deli.

At a glance

Hotel size

    • 50 rooms

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: 7:00 PM
    • Minimum check-in age – 18
    • Check-out time is noon

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Pets

    • Pets allowed (2 total)*
    • Service animals welcome
    • Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation*

Internet

    • Free WiFi in public areas
    • Free Wi-Fi in rooms (speed: 50+ Mbps)

Parking

    • Free secured, uncovered on-site self-parking
    • Free on-site motorhome/coach/lorry parking
    • Wheelchair-accessible parking and van parking on site

Other information

    • Designated smoking areas

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Reviews

Hotel Chocolate Carruaje Reviews

7.4

Good

8.0

Cleanliness

7.8

Amenities

8.2

Staff & service

7.4

Property conditions & facilities

Reviews

Verified review

10/10 Exceptional

Clean Easy acces
Verified review

10/10 Exceptional

Location was close to downtown. Easy access and parking. Beautiful colors and views. Close to the mines to visit and panoramic drive. Close to gas station and grocery shops. Very quiet at night. Only the downside it was the bathroom size for the King size room.. the position of the toilet is very weird ...no space to sit on if you are a big person. The bed is good, and the shower space comfortable.
Verified review

10/10 Exceptional

Clean rooms and great staff
Verified review

10/10 Exceptional

Todo excelente
Verified review

8/10 Very good

Great
Verified review

10/10 Exceptional

Excelente
Verified review

8/10 Very good

Super
Verified review

4/10 Fair

.
Verified review

4/10 Fair

Not centered, 10 minute driving from the tour point. Rooms are basic, no temp control, USB port and hair drier. Breakfast is very limited coffee and pancake only. Lost breakfast ticket means no breakfast. Loud sound from the street and next room.
Verified review

2/10 Poor

Receptionist was rude from the start, not very approachable, and had to wait 15-20 minutes for my reserved room. She only pointed the building where we had our room at. We weren’t given any wifi information at the time of check in, only a remote for the TV. Mattress was very hard. I reserved for 4 people and there was ONE towel in the bathroom. Never returning as there is more hotels that are more accessible and comfortable for less.
Verified review

2/10 Poor

Property said it was very close to multiple tourist attractions but onces arriving it was false, room was very far and a bit sketchy. There was no hot water or warm water at all we weren’t able to shower and no ac. Service was very poor
Verified review

2/10 Poor

They change the property witout telling me
Verified review

10/10 Exceptional

Excelente lugar, agradable,
Verified review

8/10 Very good

En general bien, solo las camas muy duras
Verified review

10/10 Exceptional

Buen hotel y ubicado y práctico
Verified review

8/10 Very good

Excelente lugar y excelente ubicación
Verified review

8/10 Very good

La alberca era fría
Verified review

8/10 Very good

Está en muy buena ubicación
Verified review

2/10 Poor

Cancelaron mi reservación sin avisarme, cuando llegue la recepcionista fue muy grosera y no me ofrecieron soluciones.
Verified review

10/10 Exceptional

Muy agradable estancia. Lindas instalaciones. Buena ubicación.
Verified review

8/10 Very good

Todo muy bien, pequeño problema su estacionamiento llega el momento que no tiene sobra ni un punto de el, será mejor un área techada, Porque el calor estaba sofocante. Buen servicio, excelente trato y buena ubicación.
Verified review

6/10 Good

Ubicación no es centrica.
Verified review

10/10 Exceptional

Estacionamiento amplio y alberca aceptable para disfrutar el dia
Verified review

2/10 Poor

La propiedad ya es muy vieja y huele a humedad la verdad las habitaciones no son como en las foto reserve y al ver la habitación, mi familia y yo preferimos retirarnos y regresar a casa muy mala experiencia
Verified review

6/10 Good

La verdad, la atención fue buena, las camas incómodas, en lo personal bastantes deficiencias para mí comodidad, que para otras personas entiendo que podrían pasar por desapercibido