I didn't stay. I booked for a single night and was then sent the deposit payment link which I declined to accept so I found somewhere else. I booked late so never saw that T&C which is on their listing but right at the bottom which I didn't see.
I messaged them and they wouldn't relax their policies at so I found somewhere else. Expedia support were helpful but I don't know if i will get a refund. I have no great expectations & peace of mind is more important for me. The messaging wasn't rude but it wasn't polite either. I did stay with the same organisation via a different platform and it was the same pettiness and wanting to charge extra for services like washing machine & air con on that site too.
So when you look at the score I have given take all this into account. I cannot say the place was tidy or messy, quiet or loud as I don't know. I have marked as 3 * because it might be nice but I don't know and they did include the part about needing to pay an extra deposit on the listing it's just not prominent.
Martin
Martin (1 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2025 年 7 月 29 日
This is the worst accom. I had in all my travels. Very poor communication with the operator, they should learn basic English when operating in a Tourism industry. And the elevator broke-down 2 days before we checked-out, so imagine us dragging our heavy luggages from the 4F. Won’t recommend this type of stay.
Analyn Salcedo
Analyn Salcedo (2 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 7 月 20 日
We have a great stay time in Barcelona
Esteban
Esteban (1 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 6 月 9 日
The accommodation has no shared spaces, which was fine, but many basic amenities came with extra charges: air conditioning was an additional cost even though it was very hot (summer), washing machine use required payment, and cleaning during the stay was also charged. On top of that, an extra security deposit was requested upon arrival, which was not mentioned on the booking site. Overall a disappointing experience — I expected more transparency.