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Pullman Zhangjiajie

4.5 star property
Luxury hotel in Wulingyuan with outdoor pool and bar/lounge

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Photo gallery for Pullman Zhangjiajie

Outdoor pool, pool loungers
Exterior
3 restaurants, breakfast served
3 restaurants, breakfast served
Interior
Located near Wulingyuan Scenic Reserve, Pullman Zhangjiajie offers an upscale retreat with a garden, coffee shop/cafe, and 3 on-site restaurants. With a 24-hour health club, outdoor pool with sun loungers, and dry cleaning/laundry services nearby attractions are easily accessible. Guests rave about the hotel's excellent condition.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • Gym
  • Laundry facilities
  • 24/7 front desk
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • 3 restaurants and bar/lounge
  • Outdoor pool
  • Breakfast available
  • 24-hour health club
  • Coffee shop/cafe
  • Business centre
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Front desk safe
  • ATM/banking services

For families (6)

  • Children stay free
  • Free cots/infant beds
  • Private bathroom
  • Television
  • Garden
  • Daily housekeeping
The current price is HK$487
HK$568 total
includes taxes & fees
5 Mar - 6 Mar

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Deluxe Room, 2 Single Beds, Business Lounge Access (Executive)

Premium bedding, in-room safe, desk, soundproofing

Deluxe Room, 2 Single Beds, Business Lounge Access (Executive)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
HDTV
Premium bedding
Blackout curtains
Eco-friendly toiletries
Shower/bath combination
  • 38 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Room, 1 King Bed

Premium bedding, in-room safe, desk, soundproofing

Deluxe Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
HDTV
Premium bedding
Blackout curtains
Eco-friendly toiletries
Hairdryer
  • 38 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Single Beds

Premium bedding, in-room safe, desk, soundproofing

Superior Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
HDTV
Premium bedding
Blackout curtains
Eco-friendly toiletries
Hairdryer
  • 38 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Room, 2 Single Beds

Premium bedding, in-room safe, desk, soundproofing

Deluxe Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
HDTV
Premium bedding
Blackout curtains
Eco-friendly toiletries
Hairdryer
  • 38 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Superior Room, 1 King Bed

Premium bedding, in-room safe, desk, soundproofing

Superior Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
HDTV
Premium bedding
Blackout curtains
Eco-friendly toiletries
Hairdryer
  • 38 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Business Lounge Access (Executive)

Premium bedding, in-room safe, desk, soundproofing

Deluxe Room, 1 King Bed, Business Lounge Access (Executive)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
HDTV
Premium bedding
Blackout curtains
Eco-friendly toiletries
Shower/bath combination
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Front of property – evening/night

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9.6 out of 10, Exceptional, (43)
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About the area

Map
No.188 Gaoyun Road, Wulingyuan District, Zhangjiajie, Hunan, 427400

What's nearby

  • Wulingyuan Scenic and Historic Interest Area - 4 min walk
  • Yellow Dragon Cave - 12 min drive
  • Wulingyuan Scenic Reserve - 30 min drive
  • Zhangjiajie National Forest Park - 41 min drive
  • Wulingyuan Scenic Area - 72 min drive

Getting around

  • Zhangjiajie (DYG) - 46 min drive

Restaurants

  • ‪舌尖上的湘西 - ‬15 min walk
  • ‪富正毅三下锅 - ‬15 min walk
  • ‪星巴克 - ‬16 min walk
  • ‪中茶世界茶园张家界店 - ‬2 min drive
  • ‪情缘娱乐城 - ‬4 min drive

About this property

Pullman Zhangjiajie

When visiting Zhangjiajie, Pullman Zhangjiajie is a great choice to consider. Guests can take a dip in the outdoor pool or grab a bite to eat at FENG Chinese Restaurant, which is one of 3 restaurants and serves breakfast, lunch and dinner. A bar/lounge, a 24-hour health club and a fitness centre are other highlights at this luxurious hotel. Fellow travellers love the overall property condition.

Languages

Chinese (Mandarin), English

At a glance

DONE

Hotel size

    • 456 rooms
    • Arranged over 7 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; check-in end time: anytime
    • Express check-out available
    • Minimum check-in age – 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (12 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10 AM
  • 3 restaurants
  • Bar/lounge
  • Coffee shop

Travelling with children

  • Children stay for free (see details)

What to do

  • Pool table
  • Ping pong

Working away

  • Business centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Bike hire
  • Pool loungers

Facilities

  • 3 buildings/towers
  • Built in 2007
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • 24-hour health club
  • An outdoor pool
  • Vegan dining options
  • Vegetarian dining options
  • Annual offsets purchased for at least 10% of carbon footprint
  • Humane treatment of captive wild animals
  • Locally owned and organised tours and activities
  • Local artist showcase
  • At least 10% of profits reinvested in community and sustainability
  • Local culture and ecosystem education
  • Double-glazed windows
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Lift

Room amenities

Be entertained

  • 42-inch LCD TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Electric kettle
  • Bathrobes

Sleep well

  • Soundproofed rooms
  • Premium bedding
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Eco-friendly toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Dining

FENG Chinese Restaurant – This restaurant serves breakfast, lunch and dinner.
V Café Restaurant – Overlooking the pool, this restaurant serves breakfast, lunch and dinner. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately CNY 130 per person

Children & extra beds

  • Rollaway beds are available for CNY 260.0 per night

Policies

Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and window guards on-site.
This property accepts credit cards, debit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Also known as

Pullman Zhangjiajie Hotel
Pullman Zhangjiajie
Pullman Zhangjiajie Hotel
Pullman Zhangjiajie Zhangjiajie
Pullman Zhangjiajie Hotel Zhangjiajie

Frequently asked questions

Does Pullman Zhangjiajie offer free cancellation for a full refund?

Yes, Pullman Zhangjiajie does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Pullman Zhangjiajie?

Yes, there's an outdoor pool.

Are pets allowed at Pullman Zhangjiajie?

Sorry, pets aren't allowed.

Is parking offered on site at Pullman Zhangjiajie?

Yes, there's free self parking.

What are the check-in and check-out times at Pullman Zhangjiajie?

Check-in start time: 2:00 PM; check-in end time: anytime. Check-out time is noon. Express check-out is available.

What is there to do at Pullman Zhangjiajie and nearby?

Pullman Zhangjiajie has an outdoor pool and a 24-hour health club, as well as a garden.

Are there restaurants at or near Pullman Zhangjiajie?

Yes, there are 3 on-site restaurants, featuring pool views.

What's the area around Pullman Zhangjiajie like?

Pullman Zhangjiajie is in Wulingyuan, a short 4-minute walk from Wulingyuan Scenic and Historic Interest Area.

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Pullman Zhangjiajie Reviews

Reviews

8.8

Excellent

9.2/10

Cleanliness

8.6/10

Staff & service

9.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Excellent location. Friendly staff
Alfredo, 2-night trip

10/10 Exceptional

The staff are also friendly and helpful
Soentono, 1-night trip

8/10 Very good

Nice and confortable stay. Greater location.
Hai-Ying, 2-night trip

10/10 Exceptional

This is a very nice hotel with a great breakfast buffet, but it’s best feature is its location, within walking distance of the East Entrance of the Zhangjiajie Forest Park.
Chad, 5-night trip

10/10 Exceptional

I think Zhangjiajie Pullman resort is the most conveniently located resort in Wulingyuan village
Bilegsaikhan, 4-night trip

6/10 Good

Location to park is good - 20 minute walk to the gate. However hotel is old and tired and needs updating and refurbishing. Restaurant menu is very limited and food w a s mediocre and a little oily. Breakfast is not very good - plenty of choice but if a poor quality.
2-night trip

8/10 Very good

Best you can get
Great stay at Pullman would highly reccomend staying in not just this hotel but in this area (Wulingyuan) if ur looking to go to the Avatar Mountains as it was only a 3min drive to the cable car station costing 70p. Eating was was quite expensive... we ordered two mains one starter and an alcoholic drink which came up to £58. Staff are really friendly. Breakfast was in a massive hall in next to Lobby which had a rotating buffet everyday and a western + very chinese option, the hall had carpeting instead of normal flooring which was a bit off putting as it had many stains but was still worth it as it was the best breakfast u were going to get.
3-night trip

8/10 Very good

酒店所有合格只欠前枱服務員需要再培訓
所有前枱服務員沒有笑容和不耐煩，因為上到房間發現馬桶按去水制鬆脫而需要維修，可能覺得麻煩，所以有點黑面，還好企在旁邊的兩位小哥哥包括幫忙寄存行李和每次出門詢問是否需要車，告訴他我們已經有車他們還笑容滿面，最後一天還問需要車到車站，在好奇之下問了一下車需要多少錢後再回答不用了，小哥哥還很有禮貌地回答沒問題再送我們出酒店，回說酒店方面本以為這麼多年的酒店感覺應該有點舊和有發霉味道，但這酒店原全沒有感覺幾整潔，今次的4星是給兩位小哥哥和其他服務員
HIN LUNG, 3-night trip

10/10 Exceptional

Nancy, 3-night trip

10/10 Exceptional

Luen wang, 1-night trip

8/10 Very good

4-night trip

8/10 Very good

EDUARDO, 1-night trip

6/10 Good

Travis, 3-night trip

10/10 Exceptional

JER, 2-night trip

10/10 Exceptional

JER, 2-night trip

10/10 Exceptional

Väldigt nära Zhangjiajie national park och Avatarbergen.
Jan, 6-night trip

10/10 Exceptional

Hôtel de standing
Très bel hôtel à 10min à pied de l’entrée du parc National. Fidèle à un PULLMAN en France. Je conseille
Nicolas, 2-night trip

10/10 Exceptional

Aixue, 2-night trip

10/10 Exceptional

ANA LUISA, 2-night trip

10/10 Exceptional

ANA LUISA, 1-night trip

10/10 Exceptional

Rong, 3-night trip

6/10 Good

Thank god for Bob!
Tired hotel held together by some great service, Bob is an absolute star and some others try very hard. Cost cutting measures were reflected in the lack of a club lounge, non existent pool boy, poor quality food and poorly maintained facilities. Hopefully an upturn in visitors will lead to some reinvestment and a pay rise for Bob and we will get to see the old dame less lame.
Trevor, 4-night trip

10/10 Exceptional

3-night trip

10/10 Exceptional

Óptima relação qualidade-preço!
Óptima relação qualidade-preço. Serviço check-in/ check-out rápido. Empregados atenciosos.
Ana, 1-night trip

4/10 Fair

Go to Crowne
We got food poisoning from the hotel food. Room was small and not very clean. The ac was turned off so we had to open windows and get bitten by bugs all night. Terrible experience in a beautiful place!
Ryan, 3-night trip