Enjoy your visit to Chester with a stay at Candlewood Suites Chester Richmond by IHG.
At a glance
Hotel size
151 rooms
Arranged over 8 floors
Arriving/Leaving
Check-in time starts at 4:00 PM
Late check-in subject to availability
Minimum check-in age – 21
Check-out time is 11:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Pets
Pets allowed (dogs and cats only)*
Service animals welcome
Parking
On-site self-parking (USD 5 per day; includes in/out privileges)
Electric vehicle charging point on site
Property amenities
Services
24-hour front desk
Facilities
Fitness centre
Room amenities
Home comfort
Air conditioning
Fees & policies
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 75 per pet, per stay (maximum USD 150 per stay)
Parking
Self-parking costs USD 5 per day with in/out privileges
Policies
Extra-person charges may apply and vary depending on property policy.
Guests can rest easy knowing that there's a fire extinguisher on-site.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover
Also known as
Candlewood Suites Chester Richmond by IHG Hotel
Candlewood Suites Chester Richmond an IHG Hotel
Candlewood Suites Chester Richmond by IHG Chester
Candlewood Suites Chester Richmond by IHG Hotel Chester
Frequently asked questions
Does Candlewood Suites Chester Richmond by IHG offer free cancellation for a full refund?
Yes, Candlewood Suites Chester Richmond by IHG does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Candlewood Suites Chester Richmond by IHG?
Yes, cats and dogs are welcome. There's a charge of USD 75 per pet, per stay. Service animals are exempt from fees.
Is parking offered on site at Candlewood Suites Chester Richmond by IHG?
Yes. Self-parking costs USD 5 per day. Electric car charging is available.
What are the check-in and check-out times at Candlewood Suites Chester Richmond by IHG?
You can check in starting at 4:00 PM. Check-out time is 11:00 AM.
What is there to do at Candlewood Suites Chester Richmond by IHG and nearby?
Maintain your daily exercise routine at the gym.
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Reviews
Candlewood Suites Chester Richmond by IHG Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6
Cleanliness
9.0
Amenities
9.2
Staff & service
9.6
Property conditions & facilities
Reviews
Verified review
10/10 Exceptional
12 Apr 2026
Great room, new and fresh furnishings. Staff were helpful and the facilities were good.
Verified review
10/10 Exceptional
6 Jan 2026
Nice newer hotel. Room was clean, staff was very nice and helpful.
Verified review
10/10 Exceptional
2 Feb 2026
My room was very clean. The staff was very friendly and helpful. I would stay here again.
Verified review
10/10 Exceptional
1 Jun 2026
Clean & friendly. Our room was an "accessible" room and I put that in quotes bc until you have need for the accessibility, you didn't realize how many are ada COMPLIANT vs ACCESSIBLE. But it was spacious and workable. Our room also overlooked the patio which was nice, but we would have aroma of smoking activities seep in. Otherwise, it was a great option to stay in for the weekend.
Verified review
10/10 Exceptional
21 Jan 2026
Hotel is new, only opened in June 2025. The room was very well presented, clean and comfortable. The staff were helpful and the 24hr fresh coffee was great. Will certainly stay there again.
Verified review
10/10 Exceptional
15 Jun 2026
This hotel was everything I look for in a hotel when booking! It was super clean from walking the hotel entrance in to the room. Although the water pressure seemed a little low while showering and flushing of the toilet, it didn’t overshadow the good. This hotel didn’t serve complimentary breakfast, however they had purchasable items. It didn’t have a pool but it didn’t need one! It had a basketball court, gated pet friendly play area with activities, 2 fire pits with lounging area and a whole covered barbecuing area equipped with grills a kitchen sink chairs and tables all outside for guests use!!! The attention to detail that was considered when building this hotel was amazing! My family and I truly enjoyed all amenities and our stay!
Verified review
10/10 Exceptional
1 Mar 2026
Check in was fast and smooth. The rooms were spacious, nice large bathroom! Parking could be better, and the parking lot filled up quickly on the front side. However, I don’t know if there was parking in the back.
Verified review
10/10 Exceptional
28 Jun 2025
Everything about my stay was perfect! Staff were so amazing and I will definitely book every time I visit.
Verified review
10/10 Exceptional
25 Nov 2025
Front desk was very polite. Room was great for the price. Very large and clean.
Verified review
8/10 Very good
15 Jun 2026
Best Hotel But the noise at night time coming from the rear of the building at the putting green and picnic area. We had to call downstairs 4 times. Eventually the hotel staff called the police. The hotel itself was fabulous. Everything brand new and the setup was like. Studio Apartment with a full kitchen with stove, dishwasher, sink, microwave, refrigerator and utensils. The room also had plenty of storage., a seating area, two beds, four pillows per bed and a shower with body wash, shampoo, conditioner and a non-slip floor. I would give it 5 stars if not for the noise from guests staying there this particular night.
Verified review
10/10 Exceptional
13 Jan 2026
Clean, beautiful, and well designed hotel. Always a smile from your staff. They are very friendly and welcoming. Walls of the building are very thin. We could hear EVERYTHING going on around us.
Verified review
10/10 Exceptional
20 Oct 2025
Comfortable and clean
Verified review
6/10 Good
6 Jun 2026
while the staff was very helpful, some things cannot be fixed. The assissted room shower curtain is way above the shower bottom. thus water all over the floor. The handle on the hand held shower was broken off and missing. I reported but nothing was done.
Being HOH, I need closed captions. Our TV had none and no could fix it.
So, all in all, we will not be stating there again.
Verified review
8/10 Very good
28 Dec 2025
The room was spacious, quiet and clean. Not sure why they charge $75 for a pet to sleep there….? Also, wish they would actively prohibit the smoking (of everything) right next to entrances/exits.
Overall, very nice place.
Verified review
6/10 Good
28 Nov 2025
The property is clean and the gym is new.
The bed was comfortable and the room seemingly has everything you need . The issues ..heating and cooling is a mess . There is one vent in the bathroom that heats or cools the room .. I went over thanksgiving and the room was so hot I needed a fan ( which the front desk gave me) . I stayed 3 nights and the last night I just turned the thermostat off . One of the elevators was broken. And even someone who worked there said it's been a problem. Kind of a shame for a new property . I won't be staying here again
Verified review
4/10 Fair
24 Jul 2025
Not staying again.
Very disappointing. Thermastat unable to be adjusted lower than 68 however the room would not even cool to 68 the temperature stayed between 72-74. Woke up drenched in sweat. Shower only gets lukewarm not matter how hot you try to make it. Otherwise a very clean hotel. Staff seemed to still be in learning mode. Took 4 people to get me registered and that took them 20 minutes to assign me a room when I had a reservation.
Verified review
10/10 Exceptional
3 Sept 2026
The room was very clean and we had a comfortable stay.
Verified review
8/10 Very good
10 May 2026
Friendly staff. Spacious, clean rooms. Quiet and overall clean hotel. Good location right off interstate.
Verified review
10/10 Exceptional
2 Dec 2025
Great place to stay
Verified review
10/10 Exceptional
27 Apr 2026
Great newer hotel. No breakfast but everything in the room to make your own. Great staff!