Casa del Barco - Short Pump Town Center - 10 min walk
Firebirds Wood Fired Grill - 11 min walk
About this property
Hilton Richmond Hotel & Spa/Short Pump
Hilton Richmond Hotel & Spa/Short Pump puts you within a 15-minute drive of Short Pump Town Center and University of Richmond. Guests can visit the spa to be pampered with deep-tissue massages, body wraps or facials, and Aroma Cafe, one of 2 restaurants, serves breakfast. Other highlights include an indoor pool, a bar/lounge and a 24-hour fitness centre. Fellow travellers love the helpful staff.
Languages
English, Spanish
At a glance
Hotel size
254 rooms
Arranged over 8 floors
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: 3:00 AM
Contactless check-in and check-out are available
Express check-in/out available
Early check-in subject to availability
Minimum check-in age – 21
Check-out time is noon
Contactless check-out
Special check-in instructions
Guests will receive smart lock details
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests are recommended to download the property's Hilton Honors mobile app before check-in
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Covered on-site self-parking (USD 10.00 per day)
Wheelchair-accessible parking and van parking on site
Electric vehicle charging point on site
Other information
Designated smoking area (fines apply)
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) 6:30 AM–11:00 AM on weekdays and 7:00 AM–11:00 AM on weekends
2 restaurants
Bar/lounge
Coffee shop
Shared microwave
Working away
24-hour business centre
11 meeting rooms
Computer station
Conference space (21937 square feet)
Services
24-hour front desk
Dry cleaning/laundry services
Luggage storage
Wedding services
Facilities
1 building/tower
Built in 2009
ATM/banking
Terrace
Television in common areas
24-hour fitness centre
An indoor pool
Full-service spa
Hot tub
Massage/treatment rooms
Banquet hall
Outdoor furniture
Accessibility
Wheelchair-accessible
Braille/raised signage
Lift
Wheelchair-accessible parking
6 on-site accessible parking spaces
Assistive listening devices available
Wheelchair-accessible public bathroom
Wheelchair-accessible concierge desk
Wheelchair-accessible van parking
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible spa
Wheelchair-accessible pool
Wheelchair-accessible fitness centre
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Visual alarms in hallways
Handrails in stairwells
Closed-captioned TV
Lever door handles
Phone accessibility kit
Well-lit path to entrance
Step-free path to entrance
Thin carpet in room
Room amenities
Be entertained
MP3 docking station
65-inch flat-screen TV
Premium satellite channels
Films for purchase
Home comfort
Climate-controlled air conditioning and heating
Coffee/tea maker
Iron/ironing board
Sleep well
Hypo-allergenic bedding
Alarm clock
Pillow-top mattress
Free cot/infant bed
Bed sheets provided
Freshen up
Private bathroom
Designer toiletries
Hairdryer
Towels
Toothbrush and toothpaste (on request)
Toilet paper
Stay connected
Desk
Free WiFi
Desk chair
Food and drink
Mini fridge
More
Housekeeping (on request)
In-room safe (laptop compatible)
Connecting/adjoining rooms available
Special features
Spa
Aura Spa has 5 treatment rooms, including rooms for couples. Services include deep-tissue massages, facials, body wraps and body scrubs. The spa is open selected days.
Dining
Aroma Cafe – This café only serves breakfast.
Shula's Steakhouse – This steakhouse specialises in American cuisine and serves lunch, dinner and light fare. Guests can enjoy drinks at the bar. Open daily.
The Restaurant – This restaurant specialises in American cuisine and only serves breakfast. Open daily.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
2 per cent tourism fee will be charged
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately USD 9.00 to 18.00 per person
Parking
Covered self-parking costs USD 10.00 per day
Pool, spa, & gym (if applicable)
Pool access available from 6:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).
Also known as
Hilton Richmond Hotel Short Pump
Hilton Hotel Short Pump
Hilton Richmond Short Pump
Hilton Short Pump
Hilton Richmond Hotel /Short Pump
Hilton Hotel /Short Pump
Hilton Richmond /Short Pump
Hilton /Short Pump
The Hilton Richmond Hotel Spa / Short Pump
Hilton Richmond & Short Pump
Hilton Richmond Hotel & Spa/Short Pump Hotel
Hilton Richmond Hotel & Spa/Short Pump Richmond
Hilton Richmond Hotel & Spa/Short Pump Hotel Richmond
Frequently asked questions
Does Hilton Richmond Hotel & Spa/Short Pump offer free cancellation for a full refund?
Yes, Hilton Richmond Hotel & Spa/Short Pump does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hilton Richmond Hotel & Spa/Short Pump?
Yes, there's an indoor pool. Guests have pool access from 6:00 AM to 10:00 PM.
Are pets allowed at Hilton Richmond Hotel & Spa/Short Pump?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hilton Richmond Hotel & Spa/Short Pump?
Yes. Self-parking costs USD 10.00 per day. Electric car charging is available.
What are the check-in and check-out times at Hilton Richmond Hotel & Spa/Short Pump?
Check-in start time: 3 PM; check-in end time: 3:00 AM. Check-out time is noon. Express check-in and check-out and contactless social distancing and check-out are available.
What is there to do at Hilton Richmond Hotel & Spa/Short Pump and nearby?
Hilton Richmond Hotel & Spa/Short Pump has a spa and an indoor pool, as well as a 24-hour fitness centre.
Are there restaurants at or near Hilton Richmond Hotel & Spa/Short Pump?
Yes, there are 2 on-site restaurants, featuring American cuisine.
What's the area around Hilton Richmond Hotel & Spa/Short Pump like?
Hilton Richmond Hotel & Spa/Short Pump is in Short Pump, a short 12-minute walk from Short Pump Town Center.
Hilton Richmond Hotel & Spa/Short Pump Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
9.2/10
Staff & service
8.6/10
Amenities
9.0/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
10/10 Exceptional
27 January 2025
Dmytro
Dmytro, 1-night trip
Verified Hotels.com guest review
8/10 Very good
21 January 2025
Could have been great
Did not appreciate paying for parking overnight. Plenty of land. Bit of a scam. Room unfortunately overlooked a roof.
Gholam
Gholam, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
9 January 2025
A big relief
We stayed here last minute due to water issues in the City of Richmond. We really needed the stay to be smooth and clean... and IT WAS!
Zachary
Zachary, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
8 January 2025
Awesome Hotel
Very clean and nice hotel
Taiwo
Taiwo, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
3 January 2025
Kyi
Kyi, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
30 December 2024
Pierre
Pierre, 1-night trip
Verified Hotels.com guest review
8/10 Very good
16 December 2024
Great for business
The property was clean.. However, I did not feel that I was at a four star Hotel. it seemed to be More business oriented. No nice little touches that I expect from a property with this Rating.
Ellen
Ellen, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
16 December 2024
Verified traveller
2-night trip
Verified Hotels.com guest review
10/10 Exceptional
8 December 2024
Jaye
Jaye, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
8 December 2024
Amazing
I was only in town for a few days, so I did not have time to check out all of their amenities. However, I did go the restaurant and the food was amazing! I would definitely recommend ordering the mushroom ragout. The service from my arrival was top tier. I could not leave the desk without becoming a rewards member. Whether it is quick or long trip, I would highly recommend staying here.
Verified traveller
2-night trip
Verified Hotels.com guest review
8/10 Very good
7 December 2024
The Spa was closed
Paul
Paul, 5-night family trip
Verified Hotels.com guest review
8/10 Very good
3 December 2024
Colette
Colette, 1-night trip
Verified Hotels.com guest review
8/10 Very good
29 November 2024
Beautiful hotel & close to everything
Beautiful hotel and area; friendly staff and close to everything. FREEZING temps on the main level (lobby through conference rooms on the first day on my stay).
William a
William a, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
19 November 2024
Tony
Tony, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
17 November 2024
Magen
Magen, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
14 November 2024
Travis
Travis, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
4 November 2024
Valerie
Valerie, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
3 November 2024
Tristen
Tristen, 2-night trip
Verified Hotels.com guest review
8/10 Very good
31 October 2024
The property is driving distance within a lot of great restaurants and shopping mall. There is a SPA on the property.
Peaches
Peaches, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
29 October 2024
Everything
Wilson
Wilson, 1-night trip
Verified Expedia guest review
10/10 Exceptional
28 October 2024
Julie
Julie, 1-night trip
Verified Expedia guest review
10/10 Exceptional
28 October 2024
Enjoyed our stay - great hotel
Paul
Paul, 1-night trip
Verified Expedia guest review
10/10 Exceptional
28 October 2024
Brandon
Brandon, 1-night trip
Verified Expedia guest review
6/10 Good
26 October 2024
Worst hotel stay of my life due to raging party in room next door that started at 3pm and ended at 3am. I notified desk at 11pm and they turned down music but people continued to come and go until 3am with very loud conversation, constant door slamming and nothing was done to stop this.