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Palais Shazam & Spa

Fes riad with spa and outdoor pool

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Palais Shazam & Spa, a tranquil oasis in Fes El Bali, offers an unforgettable retreat. Enjoy free local breakfast, unwind at the rooftop terrace with breathtaking views of the city and relax by the outdoor pool or firepit.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Airport transfer
  • Parking available
  • Free Wi-Fi

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Rooftop terrace
  • Self parking
  • 24-hour room service
  • Coffee shop/cafe
  • Airport shuttle
  • Train station pick-up service
  • Train station drop-off service
  • Ferry terminal shuttle

Feel at home (6)

  • Private bathroom
  • Television
  • Garden
  • Daily housekeeping
  • Laundry facilities
  • Blackout curtains
The current price is HK$538
HK$650 total
includes taxes & fees
13 May - 14 May

Why we love this property

Culinary adventure
Savour free local cuisine breakfast or indulge in restaurant meals. The bar, cafe, private dining options, and chef service elevate culinary journeys.
Spa oasis retreat
A full-service spa offers daily treatments in dedicated rooms, including couples spaces. Thai massages and facials await at this riad with a serene garden.
Luxury riad retreat
Savour champagne service within this elegant riad. Blackout drapes create the perfect ambiance for in-room massages and 24-hour culinary indulgence.

Room options

Available filters for rooms
Showing 6 of 6 rooms

Deluxe Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Comfort Triple Room

In-room safe, blackout curtains, soundproofing, free WiFi

Comfort Triple Room

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Family Quadruple Room, Mountain View

In-room safe, blackout curtains, soundproofing, free WiFi

Family Quadruple Room, Mountain View

  • Mountain view
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 1 King Bed
  • Free Wi-Fi

View all photos for Standard Double Room, Mountain View

In-room safe, blackout curtains, soundproofing, free WiFi

Standard Double Room, Mountain View

  • Mountain view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Romantic Double Room, Pool View

In-room safe, blackout curtains, soundproofing, free WiFi

Romantic Double Room, Pool View

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Royal Double Room, Pool View

In-room safe, blackout curtains, soundproofing, free WiFi

Royal Double Room, Pool View

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi
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About the area

Map
41 Derb Bel Mouaz, Talaa Kabira, Medina de Fez, Fes, Fès-Meknès, 30000

What's nearby

  • Bou Inania Madrasa - 3 min walk - 0.3 km
  • Blue Gate - 5 min walk - 0.5 km
  • Place Bou Jeloud - 8 min walk - 0.7 km
  • University of Al Quaraouiyine - 11 min walk - 1.0 km
  • Zaouia Sidi Ahmed Tijani - 11 min walk - 1.0 km

Getting around

  • Fes (FEZ-Saiss) - 38 min drive
  • Fes Station - 13 min drive
  • Airport shuttle (surcharge)
  • Train station drop-off (surcharge)
  • Train station pickup (surcharge)
  • Ferry terminal shuttle (surcharge)

Restaurants

  • ‪Fondouk Bazaar - ‬5 min walk
  • ‪Chez Rachid - ‬7 min walk
  • ‪riad TOYOUR - ‬2 min walk
  • ‪Le Tarbouche - ‬4 min walk
  • ‪Cinema Café - ‬7 min walk

About this property

Palais Shazam & Spa

Take in the views from the rooftop terrace when you stay at Palais Shazam & Spa. You can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with deep-tissue massages, body wraps or manicures and pedicures. An outdoor pool, a bar/lounge and a snack bar/deli are other highlights.

At a glance

DONE

Hotel size

    • 14 rooms
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; check-in end time: 4:00 AM
    • Late check-in subject to availability
    • Check-out time is noon
DONE

Special check-in instructions

    • This property offers transfers from the ferry terminal, airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Secured uncovered on-site self-parking (MAD 40 per day; includes in/out privileges)
    • Off-site parking within 328 ft (MAD 40 per night)
DONE

Transfers

    • Airport shuttle on request (available 24 hours a day)*
    • Train station shuttle on request (available at scheduled times)*
    • Ferry terminal shuttle*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Free local cuisine breakfast each morning 8:30 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Charcoal grills
  • Private dining
  • Private picnics
  • Free daily reception
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Toys

What to do

  • Private winery tours
  • Hiking/biking trails nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car hire
  • Laundry facilities
  • Luggage storage
  • Romance packages

Facilities

  • Rooftop terrace
  • Garden
  • Picnic area
  • An outdoor pool
  • Full-service spa
  • Massage/treatment rooms
  • Lockers available
  • Dock
  • Firepit
  • Outdoor entertainment area
  • Outdoor furniture

Accessibility

  • Accessible airport shuttle
  • Accessible train station shuttle

Room amenities

Be entertained

  • Television

Home comfort

  • Air conditioning and heating

Sleep well

  • Blackout curtains
  • Soundproofed rooms

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Shower only
  • Soap and shampoo
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi
  • Electrical adapters/chargers

Food and drink

  • Chef
  • Champagne service
  • Meal delivery service
  • Mini fridge
  • High chair

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Special features

Spa

The on-site spa has 2 treatment rooms, including rooms for couples. Services include deep-tissue massages, Thai massages, facials and body wraps. The spa is equipped with a steam room.

The spa is open daily. Children under 8 years old are not allowed in the spa without adult supervision.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: MAD 34.10 per person, per night. This tax does not apply to children under 12 years of age.

Optional extras

  • Airport shuttle service is offered for an extra charge of MAD 200 per vehicle (one-way. Maximum occupancy 4)
  • Ferry terminal shuttle, train station pick-up and train station drop-off services are offered for an extra charge

Parking

  • Uncovered self-parking costs MAD 40 per day with in/out privileges
  • Parking is available nearby and costs MAD 40 per night (328 ft away)

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 10:00 PM
  • Children under 8 years old are not allowed in the spa without adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.

This property does not have lifts.

Guests can rest easy knowing that there's a fire extinguisher on-site.

This property only accepts cash.

Frequently asked questions

Does Palais Shazam & Spa offer free cancellation for a full refund?

Yes, Palais Shazam & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Palais Shazam & Spa?

Yes, there's an outdoor pool. Guests have pool access from 9:00 AM to 10:00 PM.

Are pets allowed at Palais Shazam & Spa?

Sorry, pets aren't allowed.

Is parking offered on site at Palais Shazam & Spa?

Yes. Self-parking costs MAD 40 per day.

Is an airport shuttle service offered by Palais Shazam & Spa?

Yes, an airport shuttle is available. The charge is MAD 200 per vehicle one-way.

What are the check-in and check-out times at Palais Shazam & Spa?

Check-in start time: 2:00 PM; check-in end time: 4:00 AM. Check-out time is noon.

What is there to do at Palais Shazam & Spa and nearby?

Have fun during the warmer months with activities nearby such as hiking. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Palais Shazam & Spa also has a picnic area and a garden.

Are there restaurants at or near Palais Shazam & Spa?

Yes, there's an on-site restaurant.

What's the area around Palais Shazam & Spa like?

Palais Shazam & Spa is a short 6-minute walk from Bou Inania Madrasa and 7 minutes' walk from Blue Gate.

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Reviews

Palais Shazam & Spa Reviews

8.0

Very good

8.6

Cleanliness

8.8

Amenities

9.6

Staff & service

8.0

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was described as very good and lovely by multiple guests. (3 reviews)
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From real guest reviews summarized by AI.

Reviews

Verified

10/10 Exceptional

Great riad with perfect location

Great Riad. Very friendly staff, nice pool, perfect location, easy parking. Just like every riad a bit noisy and hard beds.
Michael, 3-night trip
Verified

8/10 Very good

Great place and privileged directly in the Medina close to the best places but feeling really like being outside of the small streets, very quiet, amazing terrace and well decorated with the swimming pool. The staff is professional, very nice, always available and the breakfast is very good like the rest of the meals.
Fabrice, 4-night trip
Verified

8/10 Very good

Excellent location: one side near the road where there is easy access to Taxi and excursions pickup and drop, and the other side opens to the Medina. Breakfast is lovely. Nice courtyard, with greenery and chilling music in the evenings, a couple of turtles. Friendly staff, even gave us an early breakfast takeaway as we had to leave for an excursion. Water filter for free - eco friendly so you don’t need to buy bottles! On the not so good side - we booked a family room but it wasn’t “available” when we arrived at night. 2 double rooms were given and effort was made next day to sort it out. Rooms are ok, but some are small.
Akash, 2-night trip
Verified

8/10 Very good

The riad is in a very convenient location and walkable to everywhere. The staffs are nice and friendly. The breakfast was good. WiFi worked well. However the hot water is not enough for two people to take shower. You have to wait at least half hour.
WEI, 1-night trip
Verified

10/10 Exceptional

Pros: Nice riad. Beautiful courtyard. Hassan, Mohammed & team were exceptional. Their service is better than 5 star hotels. Food is great at the riad. Location is in the middle of the Medina but the front entrance leads to the parking lot which is easy for pickup & drop off. Completely safe to walk around in evening. Would return to the riad if I go back to Fes. Cons: Rooms could use a little upgrade. Toiletries were not labeled so, its hard to tell which is the hand soap.
Zakia, 4-night trip
Verified

10/10 Exceptional

Wonderful place... not so much hotels.com

The place was amazing but Hotels.com messed up my reservation and I wasn't able to stay there. We arrived late as our flight was delayed and the guy at the front was wonderful and very helpful, but our booking was not there and we had to find another place to stay.
Ginna, 7-night trip
Verified

6/10 Good

The rooms we booked encountered water pipe issues and we needed to go to another Riad for the 3-day stay. In return, Palais Shazam Riad offered us free massage for each guest. But the condition for the hotel we finally stayed was a bit behind my expectations and needed some improvement and renovation.
CHIYING Carol, 1-night trip
Verified

6/10 Good

O quarto era limpo, porém muito apertado (dificil até abrir uma mala). A reserva era com cama king e tinha cama casal simples. O teto do banheito estava caindo e com mofo. Funcionários muito atenciosos, ótimo café da manhã. Jantamos uma noite no hotel e foi muito bom.
Teto do banheiro
Teto do banheiro
BENIGNO M C, 3-night trip
Verified

6/10 Good

Lo mejor el personal y la comida. Pero estuvimos tres días antes intentando contactar sin respuesta, y al llegar nos ubican en otro hotel por humedades. Falta de mantenimiento, iluminación en habitaciones, problemas de agua caliente. Muy mejorable todo, a excepción de la amabilidad y atención de todo el personal, así como una comida y desayuno exquisitos
Ignacio, 3-night trip
Verified

10/10 Exceptional

Wat een plaatje Midden in de medina ligt deze accomedatie verstopt. Vanuit de drukke medina stap je binnen in eem oase van rust. Superleuk personeel Lekker ontbijtje .Aanrader
Ilse, 1-night trip
Verified

10/10 Exceptional

Séjour fantastique, merci Hassan!
Elliot, 7-night trip
Verified

8/10 Very good

The property overlooked my booking and put me in another riad which had no tv, no restaurant and looked run down. They moved me back to the hotel the next day and were nice enough to throw in a free dinner and a massage.
Amuthavalli Shanthi, 2-night trip
Verified

2/10 Poor

Réclamation

Notre expérience est très décevante. Nous sommes arrivés le soir à l’hôtel. Notre chambre avait été déjà louée! Le Personnel nous a affirmé que nous avions pas de réservation et qu’il ne faut surtout pas passer par Hotels.com. Nous avons alors présenté la réservation imprimée. Ils nous ont dirigés vers un hôtel bas de gamme ou le prix était beaucoup moins élevé (-50 %) Nous y sommes restés trois nuits avant de regagner notre hôtel (Shazam palace) Cette fois, nous avons eu une chambre presque enterré, la fenêtre était petite et haute,impossible d’aérer. De plus, en parlant avec d’autres clients, nous avons pu constater que ils avaient loué la même prestation beaucoup moins cher sur d’autres plates-formes. Nous avons dû contester pour avoir une chambre avec la vue sur la montagne comme prévu. Tout ceci nous a causé énormément de préjudice, et nous souhaitons un remboursement ou un geste commercial de votre part.
ALEX, 7-night trip
Verified

8/10 Very good

Divino

El personal muy amable y simpaticos. Excelentes personas. Hermoso lugar, paradisiaco e inmejorable ubicacion. Lástima el primer dia que llegamos, habiendo contratado habitacion de lujo, con una excusa, se nos trasladó a otro riad a 50 mts de muuuuyyy inferior calidad, escalera de 3 pisos, pidiendonos las disculpas y compensandonos con la cena y el no cobro de impuestos de esa noche. Ese otro riad, no había TV y tampoco internet. Muy deteriorado y con humedad y colchon viejo e incomodo.
Maria, 3-night trip
Verified

8/10 Very good

Personnel accueillant. A notre arrivée, le logement ne correspondait pas à celui loué. Nous avons dû négocier à 2 reprises car les autres chambres proposées ne correspondaient toujours pas à la location faite. Super expérience pour le Hammam du Palais Shazam!!!!
philippe, 2-night trip
Verified

10/10 Exceptional

Palais Shazam exceptionnel

Séjour très agréable avec un personnel à l écoute très sympathique et avec le souci fe nous servir au mieux. À recommander sans aucune hésitation
nelly, 3-night trip
Verified

6/10 Good

Toda la equipo de personal es mui amable, la comida mui buena y el mejor local para escuchar buena música en Fes
lidia, 1-night trip
Verified

8/10 Very good

Séjour en famille à Fès

Séjour en famille à Fès. Tres beau riad caché au milieu de la médina. Accueil excellent avec le thé. Petit déjeuner copieux et varié et les repas était tres gouteux. Il manque au riad un petit raffraichissement. Notre chambre qui devait etre une chambre triple n'était qu'une double, chambre jamais aérée...dommage.
Adrien, 4-night trip
Verified

10/10 Exceptional

Un petit coin de paradis

Fantastique, un accueil chaleureux avec thé gateaux plan de la médina et des explications. Une fontaine a eau filtré en libre service. Un petit dejeuner au bord de la piscine. Une entrée directement par le parking sécurité. Calme un vraie havre de paix on a adoré.
elise, 2-night trip
Verified

8/10 Very good

Bruno, 3-night trip
Verified

8/10 Very good

Meonet, 1-night trip
Verified

2/10 Poor

ahmad, 2-night trip
Verified

10/10 Exceptional

Bien être, confort et sérénité.

Djamila, 5-night trip
Verified

10/10 Exceptional

Osama, 1-night trip
Verified

10/10 Exceptional

Jean-Louis, 1-night trip