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Palazzo Pandola - Luxury Suites

Hot springs guesthouse connected to a shopping centre, within walking distance of Spaccanapoli

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Free daily buffet breakfast
1 bedroom, Egyptian cotton sheets, premium bedding, down duvets
1 bedroom, Egyptian cotton sheets, premium bedding, down duvets
1 bedroom, Egyptian cotton sheets, premium bedding, down duvets
Aerial view
In the heart of Naples, Palazzo Pandola - Luxury Suites offers an unforgettable experience with a breakfast buffet and WiFi. Stroll through the art gallery, indulge in luxury shopping on site, and let the concierge services take care of your needs.
VIP Access

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Connecting rooms available
  • Air conditioning
  • Free WiFi

Main amenities (6)

  • Daily housekeeping
  • Air conditioning
  • Concierge services
  • Luggage storage
  • Limited hour front desk
  • Tour/ticket assistance

Feel at home (6)

  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate dining area
  • Daily housekeeping
  • Espresso maker
  • Blackout curtains
The current price is HK$1,732
HK$1,988 total
includes taxes & fees
17 Aug - 18 Aug

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Deluxe Room, City View

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Deluxe Room, City View

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Fireplace
Air conditioning
Heating
Connecting rooms available
  • 48 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Superior Room

Highlights

Separate dining area
Soundproofed
Individually furnished
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Pillow menu
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Superior Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate dining area
Soundproofed
Individually furnished
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Pillow menu
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Quadruple Room, City View

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Deluxe Quadruple Room, City View

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate dining area
Soundproofed
Individually furnished
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Pillow menu
  • 35 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 King Sofa Bed

View all photos for Deluxe Triple Room, City View

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Deluxe Triple Room, City View

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Fireplace
Air conditioning
Heating
Connecting rooms available
  • 45 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

Similar properties

Exterior

Starhotels Terminus

  • Pet-friendly
  • Parking available
  • Free WiFi
  • Restaurant
8.8 out of 10, Excellent, 1,001 reviews
The price is HK$1,203
HK$1,424 total
includes taxes & fees
31 Aug - 1 Sept
Starhotels Terminus
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About the area

Map
Piazza del Gesù Nuovo n. 33, 3342455484, Naples, NA, 80134

What's nearby

  • Via Toledo - 5 min walk - 0.5 km
  • Naples National Archaeological Museum - 10 min walk - 0.9 km
  • Port of Naples - 12 min walk - 1.0 km
  • Molo Beverello Port - 15 min walk - 1.3 km
  • Piazza del Plebiscito - 18 min walk - 1.6 km

Getting around

  • Naples International Airport (NAP) - 69 min drive
  • Montesanto Station - 9 min walk
  • Napoli Marittima Station - 19 min walk
  • Naples Central Station - 24 min walk
  • Dante Station - 4 min walk
  • Toledo Station - 9 min walk
  • Università Station - 9 min walk

Restaurants

  • ‪Tandem - ‬1 min walk
  • ‪OAK Wine and Craft Beer Bar - ‬1 min walk
  • ‪Caffe Mexico - ‬1 min walk
  • ‪ò Munaciello - ‬1 min walk
  • ‪Superfly - ‬2 min walk

About this property

Palazzo Pandola - Luxury Suites

When you stay at Palazzo Pandola - Luxury Suites, you'll be in a great location, within a short 10-minute walk of Spaccanapoli and Via Toledo. Free perks include WiFi and buffet breakfast daily between 8:00 AM and 10:30 AM. Also, Port of Naples and Naples National Archaeological Museum are within a 15-minute walk. The property is only a short walk to public transportation: Dante Station is 4 minutes and Toledo Station is 9 minutes.

Languages

English, French, Italian

More about this property

VISIBILITY

At a glance

Hotel size

    • 5 rooms

Arriving/Leaving

    • Check-in start time: 2:00 PM; check-in end time: 8:00 PM
    • Express check-in/out available
    • Minimum check-in age – 16
    • Check-out time is 11:00 AM

Special check-in instructions

    • The front desk is open daily from 8:00 AM - 8:00 PM
    • Front desk staffed during limited hours
    • If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 16

Pets

    • Pets not allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • On-site garage

Other information

    • Designated smoking areas
LOB_HOTELS

Property amenities

Food and drink

  • Free buffet breakfast each morning 8:00 AM–10:30 AM
  • Private dining

What to do

  • Hot springs nearby
  • Winery tours nearby

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Luggage storage
  • Romance packages

Facilities

  • Art gallery on-site
  • Designer shops on-site

Accessibility

  • Lift
  • Lift door width (centimetres): 102
  • Front entrance ramp
  • Closed-captioned TV
  • Visual fire alarm
  • Well-lit path to entrance
ROOM

Room amenities

Be entertained

  • 43-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Air conditioning and heating
  • Minibar
  • Espresso maker
  • Electric kettle
  • Slippers

Sleep well

  • Pillow menu
  • Down duvet
  • Blackout curtains
  • Soundproofed rooms
  • Premium bedding

What to enjoy

  • Individually furnished
  • Separate dining area

Freshen up

  • Private bathroom
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi

Food and drink

  • Chef
  • Champagne service
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors
  • Mobile key entry
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide
MONETIZATION_ON

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 4.50 per person, per night, up to 14 nights. This tax does not apply to children under 14 years of age.

Optional extras

  • Late check-in between 8:00 PM and 11:00 PM can be arranged for an extra charge of EUR 30

Children & extra beds

  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Cash transactions at this property cannot exceed EUR 5000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
Property Registration Number IT063049B4B63UPCS3

Also known as

Palazzo Pandola
Palazzo Pandola Suites Naples
Palazzo Pandola - Luxury Suites Naples
Palazzo Pandola - Luxury Suites Guesthouse
Palazzo Pandola - Luxury Suites Guesthouse Naples
HELP_OUTLINE

Frequently asked questions

Does Palazzo Pandola - Luxury Suites offer free cancellation for a full refund?

Yes, Palazzo Pandola - Luxury Suites does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Palazzo Pandola - Luxury Suites?

Sorry, pets aren't allowed.

What are the check-in and check-out times at Palazzo Pandola - Luxury Suites?

Check-in start time: 2:00 PM; check-in end time: 8:00 PM. Check-out time is 11:00 AM. Express check-in and check-out are available.

What is there to do at Palazzo Pandola - Luxury Suites and nearby?

Recommended spots to visit include Via Toledo (6-min walk) and Naples National Archaeological Museum (11-min walk), along with Port of Naples (14-min walk) and Molo Beverello Port (0.9 mi).

What's the area around Palazzo Pandola - Luxury Suites like?

Palazzo Pandola - Luxury Suites is a short 4-minute walk from Dante Station and 6 minutes' walk from Via Toledo.

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Palazzo Pandola - Luxury Suites Reviews

Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Great location. Very helpful staff
Amanda, 1-night trip

10/10 Excellent

The staff were incredibly helpful and sweet. We had amazing breakfast every morning and they restocked the room fridge every day with complimentary beverages. The view from our room was incredible and we loved being able to walk everywhere we wanted to go. We would definitely stay here again!
Erica, 3-night trip

10/10 Excellent

The room was spacious, modern, but in an ancient building. The view was specta
Ana, 1-night trip

10/10 Excellent

Beautiful view and clean.
Janice, 3-night trip

10/10 Excellent

Great hotel, although big, only has a handful of rooms which adds to the personal touch from the staff. The staff is very friendly, patient and helpful. Room is really big and the balcony view is on the Piazza. A lot of restaurants and shopping in walking distance. It is noisy as there are a lot of people in the area at all times of the day and night, but they do supply earbuds to compensate. Bathroom is really clean and new. Bed is also comfortable. Recommend 10/10 as long as you are ok with noisy neighborhood.
Philippe, 1-night trip

10/10 Excellent

Loved that the laundromat was just 5 minutes away. Lots of options for dinner. Breakfast was delicious. Very nice they supplied ear plugs S the square got pretty noisy at night. That and the airplanes. Staff was very friendly.
Jeff, 2-night trip

10/10 Excellent

Fantastic B&B, lovely breakfast layout. Room was lovely and clean and we had a great view of the square. Loads of food places and bars within 5 minutes of the B&B. Would recommend Tandem restaurant for great pizza and pasta, and Oak Bar if you want something which is not Peroni.
Sarah Marguerite, 4-night trip

10/10 Excellent

Beautiful suite and wonderful breakfast, with responsive concierge. Great location.
Maria, 4-night trip

10/10 Excellent

Great attention. The room was VERY nice, large and accomodating, although the design of the bathroom seemed a bit ackward, but in these old buildings renovations are not an easy thing so I would not lower my general evaluation for this. The other thing that surprised us was the general condition as you enter the building to the point that it was a bit scary. Once you understand that this is the condition in which you will find most palazzos in Napoli, you get used to it. I mention it so that other guests are not taken by surprise by this.
BERTA, 1-night trip

8/10 Good

If you can find the hotel entrance, you're halfway

The interior of the hotel was not bad, but I couldn't find the hotel entrance. I can't understand it. There is no sign indicating the hotel entrance anywhere. If you barely open the door and go up, you will meet a 100-year-old elevator. The hotel itself has been newly remodeled. However, I was disappointed that I couldn't find the entrance, and I regret that they didn't mention the parking lot.
yang sung, 1-night trip

10/10 Excellent

Fantastic stay. Clean room. Don’t get out off by the entrance. It’s a very old, but beautiful building.
Tawfique, 1-night trip

10/10 Excellent

This is a beautifully done new b&b. It is located close to many sites in Naples and is a short distance to the train station and airport.
Kimerly, 4-night trip

10/10 Excellent

Great location very comfortable room and delicious breakfast, staff was very friendly. A little confusing on arrival finding where the hotel was exactly and how to get into the building. The only signage is on the call button, there is a very small door into the courtyard of the building and the hotel is located on the 4th floor.
Paul, 1-night trip

10/10 Excellent

This is an unassuming but very celarefully curated and beautiful space. We stayed only one night but the staff made us feel very welcomed to the place. This is definitely more of a BnB vibe, but is right in the center of Napoli and walkable everywhere. Much recommended!!
Joaquin, 1-night trip

8/10 Good

My wife losses a set of earings that was left on the side table, after the first day of room service. We asked the cleaning lady who only spoke broke english (fair, we were in Italy) and she knew nothing of them. Looked under all the furniture in the room (bed, couch, tables desks, chair) and they were nowhere to be found. Needless to say I am skeptical about them still being in the room.
Brad, 4-night trip

10/10 Excellent

The property manager Mario went above and beyond to make us happy. I would return.
Robin, 3-night trip

10/10 Excellent

Mario was absolutely fantastic! We got in late at night and the door is a little different but it's Europe so you just go with it. The property is really nice and you get that old world vibe. Breakfast was lovely and we had a window overlooking the square! We were close to the port to board our boat to head to the islands the next day. Overall really great
Shannon, 1-night trip

10/10 Excellent

Fantastic boutique hotel in central Napoli palazzo

We had a wonderful overnight stay at the Palazzo Pandola in central Napoli! The palazzo is a boutique property with five rooms, converted from a large home in an old building dating back centuries. Our suite was on the top floor with a balcony that overlooked the central plaza. The suite was spacious with a big sitting area and had very high ceilings. Both the bed and sofa bed were super comfortable. The hotel management met our every need, including offering helpful recommendations and providing very reasonably-priced car service to the airport. The location is superb, within walking distance of most major sights in central Napoli and Beverello port. In the morning, a breakfast of eggs, pastries, fruit, yogurt, coffee, juices, etc. is provided in a dining room in the palazzo. It was a superb stay that exceeded our high expectations!
Mark, 1-night trip

2/10 Terrible

The property falsely advertised the amount of beds in the room and refused to give any kind of refund when confronted about it. The building is very old and the air conditioning didn’t work. The main entrance is a very small door that you have to climb through and then you have to take a 100 year old elevator to get to the apartment. Would not recommend.
Luke, 2-night trip

4/10 Poor

Mario was so helpful and communicated with us prior to our arrival and during our stay. He initiated our communication prior to our arrival with useful information. The lady working there, Silvana, was kind and also helped us with what we needed. They’re both lovely! The a/c does not work and we felt sick being in the room. We told Mario and he listened to our concerns and did tell the owners but nothing was done. The temperature in the hallways is much better than in the rooms. Other people staying there complained about the a/c not working too. It’s really uncomfortable with the lack of a/c and it’s too bad because they have a nice place that is spacious and clean and wonderful people working there. The reason for my low rating is solely because of the temperature in the room.
Rehana, 3-night trip

6/10 Okay

This is not a hotel it’s bed and breakfast you share apartment with other guests.There are 3-4 rooms and common area where you eat breakfast with other guests.When I booked room for 4 people I thought we will each have bed but two people slept on pull out sofa.We only got one sheet for cover no comforter or blankets.I didn’t like that bathroom was not private it’s separated with glass on one part so no privacy at all.Mario was kind of rude through text before we arrived just because I asked why was he trying to charge me 25 euros if we arrived after 8pm and I thought it was hotel with reception not private home.He got upset with me I never had host speak to me that way and I didn’t know what to expect so I was concerned and scared because we travelled with our children.Once we arrived Mario was actually nice and professional he answered all our questions even booked us dinner reservation so I was relieved.They changed their policy now on Expedia so hopefully other guests will be aware of extra cost.Mario offered shuttle to pick us up from marina for 50 Euro we declined it’s only 1.4 km walk so we walked it took us 15min.
Slobodan, 1-night trip

10/10 Excellent

El edificio es viejo y no tiene un buen aspecto pero el hotel esta muy lindo el personal increiblemente atento, el dssayuno muy rico, super bien ubicado, todo excelente.
Vanesa, 1-night trip

10/10 Excellent

Albert, 1-night trip

10/10 Excellent

Highly recommend staying here! Excellent location and room was absolutely gorgeous. It was a very unique building. Staff very kind and helpful.
Catherine, 1-night trip

10/10 Excellent

Sophie, 1-night trip