8/10 Very good
17 January 2025
Great location, but it needs some work
The first room that put us in the tv didn't work because of a broken cable. They put us in a suite which was "okay", but the floor was slooping in places. It felt like we were drunk trying to walk from the living room to the bathroom. The plaster on the wall was cracked in several places and actually falling off the walls. The room was directly above the indoor pool, which was temporarily closed. Maybe the humidity from the pool caused the cracked plaster and slopping floor. There was a pack of sugar on the floor in an area that looked like a putting green space and large pieces of dried mud in one of the elevators our entire stay (4 nights). Everything else seemed clean. The elevator inspection expired in April of 2023, which is a serious violation. The daily breakfast was good and everyone was nice. However, a smile from the staff would have been an improvement. No one seemed happy to be at work.
Rodney
Rodney, 3-night trip
Verified Hotels.com guest review