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The Ritz-Carlton, Charlotte

5.0 star property
Luxury hotel with spa, near Queen City Quarter

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Photo gallery for The Ritz-Carlton, Charlotte

Exterior
Frette Italian sheets, premium bedding, down duvets, pillow-top beds
Sauna, hot tub, body treatments, body wraps, body scrubs, detox wraps
Sauna, hot tub, body treatments, body wraps, body scrubs, detox wraps
Breakfast, lunch, dinner served; American cuisine
In the heart of Queen City Quarter, The Ritz-Carlton, Charlotte is a haven of luxury. Enjoy fine dining at BLT Steak, relax with a coffee in the garden or indulge in rejuvenating spa treatments like massages and detox wraps. With an indoor pool and fireplace lobby lounge area to cozy up by.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Electric vehicle charging point
  • Bar
  • Spa
  • Non-smoking
  • Connecting rooms available

Main amenities (12)

  • Daily housekeeping
  • Restaurants and 4 bars/lounges
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • 24-hour fitness centre
  • Sauna
  • Valet parking
  • Pool bar
  • 24-hour room service
  • Coffee shop/cafe
  • Massage/treatment rooms

Feel at home (6)

  • Free cots/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Garden
  • Daily housekeeping
The current price is HK$3,876
HK$4,468 total
includes taxes & fees
21 Mar - 22 Mar

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Executive Suite, 1 Bedroom, Garden View

42-inch Smart TV with cable channels, TV, Netflix

Executive Suite, 1 Bedroom, Garden View

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Smart TV
Frette Italian bed sheets
  • 101 sq m
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking (Hearing Accessible)

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Deluxe Room, 2 Queen Beds, Non Smoking (Hearing Accessible)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Blackout curtains
Down duvet
Frette Italian bed sheets
Pillow-top bed
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Non Smoking (Hearing Accessible)

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Suite, 1 Bedroom, Non Smoking (Hearing Accessible)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Blackout curtains
Down duvet
Frette Italian bed sheets
Pillow-top bed
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking (Hearing Accessible)

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Deluxe Room, 1 King Bed, Non Smoking (Hearing Accessible)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Blackout curtains
Down duvet
Frette Italian bed sheets
Pillow-top bed
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking (Mobility Accessible, Tub)

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Deluxe Room, 1 King Bed, Non Smoking (Mobility Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Blackout curtains
Down duvet
Frette Italian bed sheets
Pillow-top bed
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom, Non Smoking, City View (Hearing Accessible)

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Executive Suite, 1 Bedroom, Non Smoking, City View (Hearing Accessible)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Blackout curtains
Down duvet
Frette Italian bed sheets
Pillow-top bed
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking (Mobility Accessible, Roll-in Shower)

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Deluxe Room, 1 King Bed, Non Smoking (Mobility Accessible, Roll-in Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Blackout curtains
Down duvet
Frette Italian bed sheets
Pillow-top bed
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom, Garden View

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Executive Suite, 1 Bedroom, Garden View

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Smart TV
Frette Italian bed sheets
  • 101 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Deluxe Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Smart TV
Blackout curtains
Down duvet
Frette Italian bed sheets
  • 47 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom, City View

42-inch Smart TV with cable channels, TV, Netflix

Executive Suite, 1 Bedroom, City View

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Smart TV
Frette Italian bed sheets
Pillow-top bed
  • 101 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Suite, 1 Bedroom

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Smart TV
Frette Italian bed sheets
Pillow-top bed
  • 82 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 2 Queen Beds

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Deluxe Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Blackout curtains
Down duvet
Frette Italian bed sheets
Pillow-top bed
  • 47 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Garden View

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Deluxe Room, 1 King Bed, Garden View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Blackout curtains
Down duvet
Frette Italian bed sheets
Pillow-top bed
  • 47 sq m
  • Sleeps 2
  • 1 King Bed

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9.2 out of 10, Wonderful, 907 reviews
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About the area

Map
201 East Trade Street, Charlotte, NC, 28202

What's nearby

  • Queen City Quarter - 1 min walk - 0.1 km
  • Spectrum Center - 3 min walk - 0.3 km
  • Charlotte Convention Center - 6 min walk - 0.6 km
  • NASCAR Hall of Fame - 9 min walk - 0.8 km
  • Bank of America Stadium - 15 min walk - 1.3 km

Getting around

  • Charlotte-Douglas International Airport (CLT) - 11 min drive
  • Concord, NC (USA-Concord Regional) - 20 min drive
  • Charlotte Station - 5 min drive
  • Gastonia Station - 26 min drive
  • Tryon Street Tram Stop - 2 min walk
  • Charlotte Transportation Center Station - 3 min walk
  • CTC - Arena Tram Stop - 4 min walk

Restaurants

  • ‪Redeye Diner - ‬1 min walk
  • ‪Nuvole Rooftop TwentyTwo - ‬1 min walk
  • ‪Tupelo Honey - ‬4 min walk
  • ‪Eddie V's Prime Seafood - ‬3 min walk
  • ‪Chima Steakhouse - ‬3 min walk

About this property

The Ritz-Carlton, Charlotte

The Ritz-Carlton, Charlotte offers a great location, putting you within a short 10-minute walk of Spectrum Center and NASCAR Hall of Fame. Guests can visit the spa to indulge in massages, body wraps or facials, and American cuisine is served at BLT Steak, which is open for breakfast, lunch and dinner. Other highlights at this luxurious hotel include 4 bars/lounges, an indoor pool and a poolside bar. The property is only a short walk to public transportation: Tryon Street Tram Stop is 2 minutes and Charlotte Transportation Center Station is 3 minutes.

Languages

English, French, German, Spanish

At a glance

DONE

Hotel size

    • 146 rooms
    • Arranged over 18 floors
DONE

Arriving/Leaving

    • Check-in start time: 4 PM; check-in end time: midnight
    • Express check-out available
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • WiFi in rooms*
LOCAL_PARKING

Parking

    • On-site valet parking (USD 40 per day)
    • Electric vehicle charging point on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge)
  • 4 bars/lounges
  • Restaurant
  • Poolside bar
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli
  • Water dispenser

What to do

  • Golfing nearby
  • Rafting nearby

Working away

  • 24-hour business centre
  • 8 meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 2009
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop garden
  • Garden
  • Fireplace in reception
  • Television in common areas
  • 24-hour fitness centre
  • An indoor pool
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Vegan dining options
  • Vegetarian dining options
  • Double-glazed windows
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Banquet hall
  • Reception hall

Accessibility

  • Wheelchair-accessible
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible path of travel
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairwells
  • Closed-captioned TV
  • Lowered plug sockets in bathroom
  • Lowered locks/deadbolt
  • Height-adjustable showerheads
  • Grab bar near toilet
  • Lever door handles
  • Well-lit path to entrance
  • Step-free path to entrance

Room amenities

Be entertained

  • 42-inch Smart TV
  • Cable TV channels
  • Netflix

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Espresso maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Down duvet
  • Blackout curtains
  • Turndown service
  • Premium bedding
  • Pillow-top mattress
  • Free cot/infant bed

Freshen up

  • Private bathroom
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • WiFi (surcharge)

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Energy-saving switches
  • Recycling
  • Water-efficient showers only

Special features

Spa

The Ritz-Carlton Spa has massage/treatment rooms. Services include facials, body wraps, body scrubs and detox wraps. The spa is equipped with a sauna and a hot tub. The spa is open daily.

Dining

BLT Steak – This steakhouse specialises in American cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar.
K Lounge – This lobby lounge only serves light fare. Open daily.
The Punch Room – This bar only serves light fare. Open selected days.
Bar Cocoa – This café serves breakfast and light fare. Open daily.
Hidden Wine – On-site wine bar. Open selected days.

Fees & policies

Optional extras

  • WiFi is available in guest rooms for USD 9.95 per day (rates may vary)
  • Full breakfast is offered for an extra charge of approximately USD 28 to 100 per person

Renovations and closures

The property will be renovating from 4 March 2025 to 7 August 2025 (completion date subject to change). The following areas are affected:
  • Selected guestrooms
Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.

Parking

  • Valet parking costs USD 40 per day

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Union Pay
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Also known as

Ritz-Carlton Charlotte Hotel
Ritz-Carlton Charlotte
The Ritz-Carlton, Charlotte Hotel Charlotte
The Ritz Carlton, Charlotte
The Ritz-Carlton, Charlotte Hotel
The Ritz-Carlton, Charlotte Charlotte
The Ritz-Carlton, Charlotte Hotel Charlotte

Frequently asked questions

Does The Ritz-Carlton, Charlotte offer free cancellation for a full refund?

Yes, The Ritz-Carlton, Charlotte does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at The Ritz-Carlton, Charlotte?

Yes, there's an indoor pool.

Are pets allowed at The Ritz-Carlton, Charlotte?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at The Ritz-Carlton, Charlotte?

Yes. Valet parking costs USD 40 per day. Electric car charging is available.

What are the check-in and check-out times at The Ritz-Carlton, Charlotte?

Check-in start time: 4 PM; check-in end time: midnight. Check-out time is noon. Express check-out is available.

What is there to do at The Ritz-Carlton, Charlotte and nearby?

Have fun with nearby activities such as rafting and practise your swing at the nearby golf course. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. The Ritz-Carlton, Charlotte also has 4 bars and a 24-hour fitness centre, as well as a sauna and a garden.

Are there restaurants at or near The Ritz-Carlton, Charlotte?

Yes, BLT Steak offers American cuisine.

What's the area around The Ritz-Carlton, Charlotte like?

The Ritz-Carlton, Charlotte is in Uptown Charlotte, a short 2-minute walk from Tryon Street Tram Stop and 3 minutes' walk from Spectrum Center.

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The Ritz-Carlton, Charlotte Reviews

Reviews

9.0

Wonderful

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

6/10 Good

Property located in Downtown…Beautiful room. However, there is always room for a better service including the welcome amenities
Juan, 1-night trip

10/10 Exceptional

Great stay! From the dining options to the amazing staff. The attention to detail was top notch.
Edward, 2-night trip

10/10 Exceptional

Staff was very hospitable and several amenities available for guest.
Eric, 1-night trip

10/10 Exceptional

Perfect
Margaret, 2-night trip

8/10 Very good

Property was clean and staff were awesome!!!
Zach, 1-night trip

10/10 Exceptional

Very warm and attentive staff.
Dan, 2-night trip

10/10 Exceptional

Amazing stay! 10/10 highly recommend Charlotte Ritz Carlton!
Robert, 2-night trip

10/10 Exceptional

Go to Charlotte just to stay here!
Most amazing stay I have ever had at a hotel. Top notch rooms and service
Christene, 3-night trip

10/10 Exceptional

Excellent
Caryl, 2-night trip

10/10 Exceptional

Absolutely perfect.
Matthew, 1-night trip

10/10 Exceptional

Absolutely loved our stay! Room service was amazing. The new spa was incredible. 10/10
Rachel, 1-night trip

10/10 Exceptional

In room dining was cold by the time food arrived
ROBERT, 2-night trip

10/10 Exceptional

Wonderful! The MOST COMFY BEDS EVER!!! Paid for 5 hours of blissful sleep right before my 7am flight. WORTH IT!
Caroline, 1-night trip

10/10 Exceptional

Overall ok stay. Staff at front desk and valet friendly. Spa Staff not as friendly and seemed bothered to show me around the Spa. Bar food was good, but slow service. Loud outside our room
Ashley, 1-night trip

10/10 Exceptional

I stayed here with my fiance for our engament celebration and I have no words to describe how amazing everyone at the Ritz was, their kindness, efficiency, excellent service is the best one we've ever had. The went above and beyond in every single detail and I cant be more thankful. There was no waiting time for the Valet and everything was timely. Thank you!!! You helpe us made this event unforgettable!
Helberth, 1-night trip

6/10 Good

no ammenities
no ammenities, pool closed no gym
martha, 2-night trip

2/10 Poor

This was my first time staying at the Ritz and will be my last. I was really disappointed in this stay. I stayed for 2 nights for work and wanted to treat myself to a luxury experience. Firstly, I was placed in a room I didn’t book. The room was fine but it was really dated. The remotes to the TVs are not responsive. The phone didn’t work. There was some sound coming from the vent and I didn’t get any sleep. One of my room service orders was completely wrong. I just expected better. The Ivys down the street is so much better
Avelyn, 2-night trip

10/10 Exceptional

Worth every penny!
Lamounte, 1-night trip

10/10 Exceptional

Mariana, 2-night trip

10/10 Exceptional

Mariana, 1-night trip

2/10 Poor

Courtnie, 2-night trip

4/10 Fair

Sarah, 2-night trip

10/10 Exceptional

1-night trip

10/10 Exceptional

It’s great
Gabriela, 1-night trip

4/10 Fair

Terribly noisy. Couldn’t get a good nights rest due to the loud noise. Our room faced the street, but even on the highest floor, the noise was still unbearable. For over $600 a night, this I was definitely not worth it. The staff is very kind and the Punch Bowl is a great lounge bar.
Giovanna, 1-night trip