Km 252 Carret. Chetumal - Pto. Juárez, Akumal, QROO, 77780
What's nearby
Riviera Maya Golf Club - 4 min drive - 3.6 km
Aktun Chen - 4 min drive - 3.6 km
Akumal Ecological Center - 5 min drive - 4.1 km
Akumal Beach - 5 min drive - 4.0 km
Half Moon Bay - 8 min drive - 5.8 km
Getting around
Tulum Intl. Airport (TQO) - 67 min drive
Cancun, Quintana Roo (CUN-Cancun Intl.) - 76 min drive
Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 27.3 miles/43.9 km
Restaurants
Restaurant Kukulkan - 8 min drive
Restaurante Yucatan - 10 min walk
Restaurante Arlequin - 20 min walk
Piscis snack bar - 9 min drive
Los Corales - 9 min drive
About this property
The Sens Tulum Riviera By Oasis
Placing you only a five-minute drive from Akumal Beach, The Sens Tulum Riviera By Oasis offers a private beach where you can enjoy cabanas, beach umbrellas and beach massages. 2 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in hot stone massages, body wraps and aromatherapy. Dining choices include 8 restaurants, and the 2 poolside bars are great places to grab a cold drink. A free kid's club, a beach bar and a children's pool are other highlights at this all-inclusive resort. Fellow travellers love the helpful staff.
All-inclusive
This resort is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).
Languages
English, Spanish
At a glance
Hotel size
132 units
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age – 18
Check-out time is noon
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
When a room reservation includes a return airport transfer at no charge, it’s essential to contact the property 1 week prior to the arrival. This service is service subject to availability & previous confirmation.
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cots (infant beds)
Free children's club
Pets
Pets not allowed
Internet
Free WiFi in public areas (1-device limit)
Free WiFi in rooms (1-device limit)
Parking
Free uncovered on-site self-parking
Other information
Smoke-free property
Property amenities
Food and drink
8 restaurants
2 poolside bars
Beach bar
Swim-up bar
Coffee shop
Travelling with children
Free children's club
Children's pool
Playground
Lifeguard on-site
What to do
On a private beach
Beach volleyball
Kayaking
Snorkelling
Bike rentals nearby
Ecotours nearby
Hiking/biking trails nearby
Parasailing nearby
Zip-lining nearby
Services
24-hour front desk
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Beach cabanas (surcharge)
Free pool cabanas
Beach towels
Beach umbrellas
Golf cart on-site
Pool loungers
Pool umbrellas
Romance packages
Facilities
Terrace
Adjacent to a golf course
2 outdoor pools
Full-service spa
Room amenities
Be entertained
42-inch flat-screen TV
Films for purchase
Home comfort
Air conditioning
Free stocked minibar
Iron/ironing board
Sleep well
Blackout curtains
Bed sheets provided
Freshen up
Private bathroom
Shower/bath combination
Free toiletries
Hairdryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi (1-device limit)
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Special features
Spa
Guests can indulge in a pampering treatment at the resort's full-service spa, Kin Ha. Massages are available on the beach and in the spa. Other services include hot stone massages, facials and body wraps. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.
Fees & policies
Mandatory fees
When a room reservation includes a return airport transfer at no charge, it’s essential to contact the property 1 week prior the arrival. This service is service subject to availability & previous confirmation.
Pool, spa, & gym (if applicable)
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property does not have lifts.
This property accepts credit cards. Cash is not accepted.
Also known as
The Sens Tulum Riviera
The Sens Tulum Riviera By Oasis Akumal
The Sens Tulum Riviera By Oasis All Inclusive
The Sens Tulum Riviera By Oasis All-inclusive property
The Sens Tulum Riviera By Oasis All-inclusive property Akumal
Frequently asked questions
Does The Sens Tulum Riviera By Oasis offer free cancellation for a full refund?
Yes, The Sens Tulum Riviera By Oasis does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at The Sens Tulum Riviera By Oasis?
Yes, there are 2 outdoor pools and a children's pool.
Are pets allowed at The Sens Tulum Riviera By Oasis?
Sorry, pets aren't allowed.
Is parking offered on site at The Sens Tulum Riviera By Oasis?
Yes, there's free self parking.
What are the check-in and check-out times at The Sens Tulum Riviera By Oasis?
Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is noon.
What is there to do at The Sens Tulum Riviera By Oasis and nearby?
Have fun with on-site activities such as kayaking, snorkelling and volleyball. Additional recreation nearby includes cave exploring and ecotours. Indulge in a treatment at the spa and enjoy a swim in one of the 2 outdoor swimming pools. The Sens Tulum Riviera By Oasis also has 2 poolside bars and a private beach, as well as spa services.
Are there restaurants at or near The Sens Tulum Riviera By Oasis?
Yes, there are 8 on-site restaurants.
The Sens Tulum Riviera By Oasis Reviews
Reviews
7.4
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.4/10
Cleanliness
7.8/10
Staff & service
7.0/10
Amenities
6.6/10
Property conditions & facilities
7.4/10
Eco-friendliness
Reviews
10/10 Exceptional
13 August 2024
👌
Lilia
Lilia, 4-night family trip
Verified Expedia guest review
6/10 Good
8 August 2024
The ceilings in our room, main hallway and dining facilities were leaking. The power went out for about 30min our last day. The bathtub needed to be reglazed and the shower recaulked and the in room furniture was permanently stained. The sheets/towels had stains even though they were clean. We liked the adults only pool, painting and bracelet making activities along with the kayaks and paddle boards. The drinks were ok as was the food. The staff were all piloted but seemed a bit unstaffed. Hotel was under a major renovation with parts closed and the kids club and spa relocated. The mariachi band at the Mexican restaurant was great and the kareoke at the coffee bar was fun along with excellent espressos.
April
April, 4-night family trip
Verified Expedia guest review
2/10 Poor
3 August 2024
Nothing like a picture
Property is falling apart
Not enough food options
Staff is not friendly
Checking in to long and rooms are not ready
Mustafa
Mustafa, 4-night family trip
Verified Expedia guest review
8/10 Very good
30 July 2024
Property is perfect for families, staff is very friendly.
Food was ok, was expecting it to be a lot better.
Carolina
Carolina, 5-night family trip
Verified Expedia guest review
2/10 Poor
28 July 2024
LOUSY INFORMATION!!!
Atrocious!!! Before Hurricane Beryl, the staff did nothing to inform travelers that transport would cease two days before landfall. No information nor warnings were given to guests!! Worst guest service!!! NEVER STAYING HERE AGAIN!!!
Roberto
Roberto, 5-night family trip
Verified Hotels.com guest review
6/10 Good
14 July 2024
Needs a lot of updating!!
Petra
Petra, 5-night family trip
Verified Expedia guest review
6/10 Good
14 July 2024
The staff were amazing, the food and drinks were excellent. The shower in the room was horror movie scary. I did let the hotel know via survey, but they got back to me exactly when I checked out. The water wouldn’t even switch from faucet to shower. The toilet was rusty and old, the grout was moldy and dirty. The room was spacious. The pools were dirty. The beach had trash in the sand just sitting there for days.
Daria
Daria, 4-night family trip
Verified Expedia guest review
10/10 Exceptional
14 July 2024
this is a new resort beautiful & big we was treated so nice. all the staffs were friendly kind & outgoing people i didn’t want to leave 😢 . & while we was there we was told they’re building a club at the resort so i can’t wait to come back
odaly
odaly, 4-night trip with friends
Verified Expedia guest review
8/10 Very good
8 July 2024
The beach is great and all the staff and restaurants are really good.
David
David, 4-night family trip
Verified Expedia guest review
6/10 Good
4 July 2024
Driving up to the property, everything looks beautiful! The pools are nice and the beach is amazing. The food was not the greatest. The pools close extremely early by 8 pm!! The rooms are not what like the pictures show. Overall it was not a terrible hotel/experience.
Diana
Diana, 4-night family trip
Verified Expedia guest review
10/10 Exceptional
4 July 2024
WAYNE
WAYNE, 4-night trip
Verified Expedia guest review
2/10 Poor
2 July 2024
This property needs serious repair—and a new chef. The food was awful. The room smelled like mold. The staff was great except for one lady at reception who rolled her eyes when I asked for a taxi.. not sure why.
The beach was beautiful, and the gentleman who helped book trips was great.
The worst part was my first night when a maintenance guy banged on my door while I was in the shower and insisted on coming in. He spoke no English, and my Spanish was insufficient to understand why. I called the front desk and was told they would take 30 minutes to figure out why he was there! He walked around my room for 5 minutes, looked in the bathroom and closet and left. To this day I have no idea why.
As a single traveler, it got me shaken.
I will not be going back
Aleksandra
Aleksandra, 5-night trip
Verified Expedia guest review
10/10 Exceptional
1 July 2024
Sergio Llorente
Sergio Llorente, 4-night trip
Verified Expedia guest review
2/10 Poor
30 June 2024
Ayesia
Ayesia, 5-night trip
Verified Expedia guest review
8/10 Very good
29 June 2024
Terrella
Terrella, 2-night trip
Verified Hotels.com guest review
4/10 Fair
26 June 2024
matias
matias, 1-night trip
Verified Expedia guest review
10/10 Exceptional
26 June 2024
Wilson Merrill
Wilson Merrill, 5-night trip
Verified Expedia guest review
10/10 Exceptional
26 June 2024
Shakala
Shakala, 2-night trip
Verified Expedia guest review
2/10 Poor
24 June 2024
Stephanie
Stephanie, 3-night trip
Verified Expedia guest review
2/10 Poor
23 June 2024
Ana Paula
Ana Paula, 4-night trip
Verified Expedia guest review
6/10 Good
23 June 2024
Don't trust the photos for this resort. At one point in time it may have looked like the photos but now it definitely needs some sprucing and upkeep. The floor tiles in my king suite were chipping and breaking away, there were tiny ants along the wall in my room, and there was A LOT of leaking from the ceilings all around the resort when it rained. The food was mediocre. While being in a different country i would hope to have cuisine of that country but the food definitely catered to an American palate - and wasnt that good. But as the saying goes, you get what you pay for.