On the shores of West Lake, L7 WEST LAKE HANOI BY LOTTE offers a tranquil oasis with luxurious amenities. Treat yourself to dim sum at one of the two restaurants, unwind by the poolside bar, or rejuvenate at the spa.
683 Alley, Lac Long Quan Street, Tay Ho Ward, Hanoi, 100000
What's nearby
Lotte Mall Tay Ho - 1 min walk - 0.0 km
West Lake - 7 min walk - 0.6 km
Ho Chi Minh Mausoleum - 6 min drive - 6.6 km
Hanoi Old Town Night Market - 8 min drive - 7.8 km
Hoan Kiem Lake - 8 min drive - 8.2 km
Getting around
Noi Bai Intl. Airport (HAN) - 23 min drive
Hanoi Long Bien Station - 19 min drive
Ga Thuong Tin Station - 24 min drive
Ga Phuc Yen Station - 25 min drive
Restaurants
Highlands Coffee Veam - 5 min walk
Pizza 4Ps - 3 min walk
Sen Tây Hồ - 7 min walk
Layered - 6 min walk
Bánh Cuôn Nóng - 3 min walk
About this property
L7 WEST LAKE HANOI BY LOTTE
L7 WEST LAKE HANOI BY LOTTE features a golf course and puts you within a 10-minute walk of West Lake. Guests can grab a bite to eat at one of the 2 restaurants, then indulge in massages, facials, or body treatments. Other highlights at this luxurious hotel include an outdoor pool, a poolside bar, and a fitness center. Fellow travelers love the helpful staff and nearby shopping.
At a glance
DONE
Hotel size
264 rooms
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out time is noon
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property’s pool will not be available on the first Monday of every month.
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
No cribs (infant beds)
DONE
Pets
No pets or service animals allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
LOCAL_PARKING
Parking
Free secured, covered onsite self parking
DONE
Other information
Designated smoking areas (fines apply)
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:00 AM–10:00 AM
2 restaurants
Bar/lounge
Poolside bar
Coffee shop
Private dining
Room service (limited hours)
Traveling with children
Playground
What to do
Shopping
Working away
Business center
4 meeting rooms
Coworking spaces
Conference center
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Wedding services
Multilingual staff
Golf clubs on site
Facilities
Garden
Television in common areas
Fitness center
Golf course on site
An outdoor pool
Shopping mall on site
Spa services
Outdoor entertainment area
Accessibility
Elevator
Elevator door width (inches): 20
Room amenities
Be entertained
65-inch Smart TV
Cable TV channels
Home comfort
Air conditioning
Minibar
Bathrobes and slippers
Iron/ironing board
Sleep well
Bed sheets provided
Freshen up
Bathtub or shower
Bidet
Free toiletries
Hair dryer
Towels
Toothbrush and toothpaste
Toilet paper
Stay connected
Desk
Free WiFi (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Special features
Spa
Guests can pamper themselves by indulging in the onsite spa services. Services include facials and body treatments.
Dining
Layered - Onsite restaurant.
Tim Ho Wan - This restaurant specializes in dim sum. Open daily.
Hedonist - Onsite rooftop bar. Open daily.
Lush Salon - Onsite lobby lounge. Open daily.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately VND 567000 for adults and VND 283500 for children
Pool, spa, & gym (if applicable)
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay
Cashless transactions are available.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Also known as
L7 West Lake Hanoi
L7 West Hanoi By Lotte Hanoi
L7 WEST LAKE HANOI BY LOTTE Hotel
L7 WEST LAKE HANOI BY LOTTE Hanoi
L7 WEST LAKE HANOI BY LOTTE Hotel Hanoi
Frequently asked questions
Does L7 WEST LAKE HANOI BY LOTTE offer free cancellation for a full refund?
Yes, L7 WEST LAKE HANOI BY LOTTE does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at L7 WEST LAKE HANOI BY LOTTE?
Yes, there's an outdoor pool.
Are pets allowed at L7 WEST LAKE HANOI BY LOTTE?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at L7 WEST LAKE HANOI BY LOTTE?
Yes, there's free self parking.
What are the check-in and check-out times at L7 WEST LAKE HANOI BY LOTTE?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon.
What is there to do at L7 WEST LAKE HANOI BY LOTTE and nearby?
Tee off at the onsite golf course. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a fitness center and spa services. L7 WEST LAKE HANOI BY LOTTE also has a garden.
Are there restaurants at or near L7 WEST LAKE HANOI BY LOTTE?
Yes, there are 2 onsite restaurants, featuring dim sum.
What's the area around L7 WEST LAKE HANOI BY LOTTE like?
L7 WEST LAKE HANOI BY LOTTE is a short 8-minute walk from West Lake and 4 minutes' walk from Trinh Cong Son Walking Street.
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L7 WEST LAKE HANOI BY LOTTE Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.8/10
Cleanliness
9.6/10
Staff & service
9.2/10
Amenities
9.6/10
Property conditions & facilities
9.4/10
Eco-friendliness
Popular mentions
Service staff
Room
Airport
Food
Location
Shopping
What guests liked
Breakfast was consistently described as delicious, outstanding, and phenomenal. (5 reviews)
The property features a fantastic infinity pool with great views and a relaxing atmosphere. (3 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Exceptional
Jul 25, 2025
대만족
상당히 만족스러운 호텔입니다.
Jungsuk
Jungsuk, 1-night trip
10/10 Exceptional
May 14, 2025
Love this place.
Tu
Tu, 1-night trip
10/10 Exceptional
May 27, 2025
Great place and staff
Jose
Jose, 2-night trip
10/10 Exceptional
Apr 14, 2025
Great stay and will repeat next time.
Curd
Curd, 6-night trip
10/10 Exceptional
Mar 24, 2025
very good hotel
hyeonkook
hyeonkook, 2-night trip
10/10 Exceptional
Jun 26, 2025
Beautiful place and great service!
Good for family as well!
Joo Hyun
Joo Hyun, 2-night trip
10/10 Exceptional
Apr 12, 2025
Exceptional stay. Great hotel and attentive staff.
Thomas
Thomas, 1-night trip
10/10 Exceptional
Jun 3, 2025
Wonderful breakfast buffet, quick & efficient housekeeping, conveniently connected to a large mall with grocery, movie theater & restirsnts.
Erika
Erika, 6-night trip
8/10 Very good
May 18, 2025
하노이 호캉스 여행으로 좋았습니다. 편리한 주변 시설들의 접근성이 너무나 좋았습니다.
yeonhee
yeonhee, 4-night trip
10/10 Exceptional
Jun 12, 2025
아기랑갔는데 너무좋앗음
jii
jii, 3-night trip
10/10 Exceptional
Mar 6, 2025
Excellent hotel
Excellent hotel connected to the Lotte mall. Hotel was very nice and breakfast was outstanding. We enjoyed staying at this wonderful hotel.
Verified traveler
4-night trip
10/10 Exceptional
Apr 21, 2025
nice luxury hotel next to the shopping mall, and just a short ride to the aiport.
Stefan
Stefan, 1-night trip
10/10 Exceptional
May 27, 2025
Amazing staff
Jose
Jose, 1-night trip
10/10 Exceptional
Jul 21, 2025
최상
깨끗하고 정돈된 최상의 환경
Jungsuk
Jungsuk, 1-night trip
10/10 Exceptional
Apr 8, 2025
베스트 호텔 in Hanoi
Hanoi 체류 중 이곳 포함 세 군데에 묵었는데 단연 최고의 호텔입니다.
시설은 최고급이고 직원들은 매우 친절합니다.
eichan
eichan, 1-night trip
10/10 Exceptional
Mar 31, 2025
太棒了
飯店看起來非常漂亮&高檔! 只住一晚真的太可惜了! 早餐也有非常多選擇, 太喜歡了!
Yu Chieh
Yu Chieh, 1-night trip
10/10 Exceptional
Nov 30, 2024
My stay was amazing and the staff was very friendly
Ammar
Ammar, 3-night trip
10/10 Exceptional
May 13, 2025
Convenient
Connected to big shopping mall is very convenient. Room is nice and service is very good.
Verified traveler
2-night trip
10/10 Exceptional
Mar 7, 2025
Very nice amenities on-site (spa, gym, sauna, pool). Great dining options. Breakfast was phenomenal!
Rowena
Rowena, 9-night trip
10/10 Exceptional
Apr 20, 2025
Beautiful and spacious. The staff was amazing.
Tuan
Tuan, 4-night trip
8/10 Very good
Aug 16, 2024
开業一年的新酒店
非常有設計感的酒店
Chi yuen
Chi yuen, 2-night trip
10/10 Exceptional
Feb 25, 2025
Everything was great. Shopping mall is next to the hotel made it easy to access food and shopping.