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Grand Eska Hotel & Suite

2.5 star property
Hotel with indoor pool, near Harbour Bay Ferry Terminal

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Grand Eska Hotel & Suite

Front of property
Couples treatment room(s), Turkish bath/hammam, body treatments
Terrace/patio
Balcony view
Terrace/patio

Reviews

7.2 out of 10

Good

Popular amenities

  • Spa
  • Bar
  • Pool
  • Free breakfast
  • Laundry facilities
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Indoor pool and 4 hot tubs
  • Children's pool
  • Pool bar
  • Coffee shop/cafe
  • Spa services
  • Massage/treatment rooms
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning

Feel at home (6)

  • Children's pool
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Premium bedding
  • Free self-parking

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Escape View

Premium bedding, in-room safe, desk, soundproofing

Escape View

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Premium bedding
Hairdryer
Daily housekeeping
In-room safe
Desk
  • 3 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

Escape Standard Twin

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Premium bedding
Hairdryer
Daily housekeeping
In-room safe
Desk
  • Sleeps 2
  • 2 Single Beds

View all photos for Romantic Suite

Premium bedding, in-room safe, desk, soundproofing

Romantic Suite

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Premium bedding
Separate bedroom
Hairdryer
Daily housekeeping
In-room safe
  • 4 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

Escape Deluxe Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Flat-screen TV
Premium bedding
Hairdryer
Daily housekeeping
In-room safe
  • Sleeps 2
  • 1 Double Bed

View all photos for Escape Room

Premium bedding, in-room safe, desk, soundproofing

Escape Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Premium bedding
Hairdryer
Daily housekeeping
In-room safe
Desk
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Suite

Premium bedding, in-room safe, desk, soundproofing

Executive Suite

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Premium bedding
Hairdryer
Daily housekeeping
In-room safe
Desk
  • Sleeps 2
  • 1 Double Bed

Escape Twin

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Premium bedding
Hairdryer
Daily housekeeping
In-room safe
Desk
  • Sleeps 2
  • 2 Single Beds

Suite 3 Bedrooms

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Premium bedding
2 bedrooms
Hairdryer
2 bathrooms
Living room
  • Sleeps 4
  • 2 Double Beds and 1 Single Bed

View all photos for Suite 1 Bedroom

Premium bedding, in-room safe, desk, soundproofing

Suite 1 Bedroom

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Premium bedding
Separate bedroom
Hairdryer
Daily housekeeping
In-room safe
  • 3 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite 2 Bedrooms

Premium bedding, in-room safe, desk, soundproofing

Suite 2 Bedrooms

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Premium bedding
2 bedrooms
Hairdryer
2 bathrooms
Living room
  • Sleeps 4
  • 1 Double Bed and 1 Single Bed

Escape Double Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Flat-screen TV
Premium bedding
Hairdryer
Daily housekeeping
In-room safe
  • Sleeps 2
  • 1 Double Bed

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9.6 out of 10, Exceptional, (17)
The price is HK$484
HK$586 total
includes taxes & fees
9 Jan - 10 January 2025
Oakwood Hotel & Apartments Grand Batam
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About the area

Map
1 Jl. Prambanan, Batam, Kepulauan Riau, 29444

What's nearby

  • Nagoya Hill Mall - 14 min walk - 1.3 km
  • Harbour Bay Ferry Terminal - 4 min drive - 2.3 km
  • BCS Mall - 4 min drive - 3.2 km
  • Grand Batam Mall - 4 min drive - 3.1 km
  • Batam Centre Ferry Terminal - 8 min drive - 7.7 km

Getting around

  • Batam Batu Besar (BTH-Hang Nadim) - 29 min drive
  • Changi Airport (SIN) - 14 miles/22.6 km
  • Singapore (XSP-Seletar) - 20.9 miles/33.6 km

Restaurants

  • ‪Top 21 Resto & Lounge - ‬4 min walk
  • ‪McDonald's - ‬6 min walk
  • ‪Martabak Har - ‬7 min walk
  • ‪RM. Anging Mammiri Makasar Food - ‬5 min walk
  • ‪Cafe De Venus - ‬3 min walk

About this property

Grand Eska Hotel & Suite

Grand Eska Hotel & Suite puts you within a 10-minute drive of Harbour Bay Ferry Terminal and Batam Centre Ferry Terminal. You can grab a bite to eat at the coffee shop/cafe, or indulge in deep-tissue massages, body wraps or aromatherapy. Other highlights include 4 hot tubs, an indoor pool and a poolside bar. Fellow travellers say great things about the helpful staff.

Languages

English, Indonesian, Malay

At a glance

Hotel size

  • 54 rooms

Arriving/Leaving

  • Check-in start time: 2:00 PM; check-in end time: midnight
  • Late check-in subject to availability
  • Minimum check-in age – 15
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 15

Children

  • No cots (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired internet access in public areas
  • Free WiFi (speed: 25+ Mbps) and wired internet access in rooms

Parking

  • Free secured on-site self-parking

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Coffee/tea in a common area
  • Private dining
  • Snack bar/deli

Travelling with children

  • Children's pool

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Pool loungers
  • Pool umbrellas

Facilities

  • Terrace
  • An indoor pool
  • Spa services
  • 4 hot tubs
  • Massage/treatment rooms

Room amenities

Home comfort

  • Air conditioning
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Soundproofed rooms
  • Premium bedding

Freshen up

  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Complimentary wireless Internet access (speed of 25+ Mbps) and free wired Internet

More

  • Daily housekeeping
  • In-room safe
  • Local maps
  • Restaurant dining guide

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. There are 22 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages and Thai massages. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy.

Fees & policies

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher on-site.
This property accepts credit cards, debit cards and cash.

Also known as

Grand Eska Hotel Suite
Grand Eska & Suite Batam
Grand Eska Hotel & Suite Hotel
Grand Eska Hotel & Suite Batam
Grand Eska Hotel & Suite Hotel Batam

Frequently asked questions

Is there a pool at Grand Eska Hotel & Suite ?
Yes, there's an indoor pool and a children's pool.
Are pets allowed at Grand Eska Hotel & Suite ?
Sorry, pets aren't allowed.
Is parking offered on site at Grand Eska Hotel & Suite ?
Yes, there's free self parking.
What are the check-in and check-out times at Grand Eska Hotel & Suite ?
Check-in start time: 2:00 PM; check-in end time: midnight. Check-out time is noon.
What is there to do at Grand Eska Hotel & Suite and nearby?
Grand Eska Hotel & Suite has an indoor pool and a Turkish bath, as well as spa services.
Are there restaurants at or near Grand Eska Hotel & Suite ?
Yes, there's an on-site restaurant.
What's the area around Grand Eska Hotel & Suite like?
Grand Eska Hotel & Suite is located a short 14-minute walk from Nagoya Hill Mall.

Grand Eska Hotel & Suite Reviews

Reviews

7.2

Good

8.0/10

Cleanliness

8.6/10

Staff & service

6.4/10

Amenities

7.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Very good

1-night trip
Verified Hotels.com guest review

2/10 Poor

Room and toilet were small. TV not clear. Air cond was not cold. Bfast was bad and dinning place was small. No welcome drinki upon check in
Seah, 1-night trip
Verified Hotels.com guest review

6/10 Good

No water was available in the toilet.
Nona, 1-night trip
Verified Expedia guest review

8/10 Very good

The romantic suite setup was elegant and clean, great for couple stay. Will be more enjoyable if bathrobes are provided. The breakfast selection was good but some food quality can be improved. Downside is location, shopping area is not in walking vicinity, but transportation like grab is very available.
Daryl Keen Hoong, 2-night romance trip
Verified Expedia guest review

8/10 Very good

Wonderful staff who make it worth returning to
Sriram, 1-night trip with friends
Verified Expedia guest review

8/10 Very good

Sriram, 1-night trip
Verified Expedia guest review

10/10 Exceptional

This was my first time staying at this property and I must say that it deserves the word 'Grand'!! All the hotel staff were really professional, friendly and always smiling with full of energy all the time. I did face some challenges in communicating with some staff members due to language barrier as I noticed that only the front desk staff was good in English.... But this didn't cause me any issues since I used Google translator. Even though some were not able to understand English, but still they were very eager to help and tried to communicate well. The room that I took was very nice and comfortable but was very dark due to the dark colour scheme on walls and furniture. But it might suite to others as we all have different taste. Breakfast buffet was OK and not that fancy. I loved the 24x7 open Bar that serves most of the popular alcoholic drinks. Overall, I am glad that I stayed here and later wished that I should have stayed more. Definitely, it will be my first choice on my next trip to Batam and this time I will request for bright coloured room. Cheers!!
Abhishek, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

A nice looking and clean hotel with friendly staff. Definitely would stay here again.
Verified Expedia guest review

8/10 Very good

Shahul Hameed, 1-night family trip
Verified Hotels.com guest review

4/10 Fair

We book a room for 3 persons and it said multiple beds. When we checked in, we were shocked to find that there was only one king size bed for the 3 of us. I wanted to talk to the manager regarding this issue but was told the manager was not around and we were not allowed to change room. I remembered from the photo it was a big room with bathtub but the room was so small with no wardrobe, no place to walk and no place to put our luggages. It was a very small room. The room was too small for 3 persons to stay. The condition of the room was quite bad. Flooded every time we bathe, tap leaking, showers were almost dropping off and dangerous to bathe there. I highlighted these issues to the hotel but all these issues were not rectified and we were not allowed to change room. We suffered for the 5 nights there as we were all cramped up on only 1 bed. No place to walk and to hang our clothes. Not recommended and I hope Expedia can take note of such issues. If we have known that the room is so small, I would have cancelled my reservation with grand Eska and book another hotel which offers better and bigger rooms. It was quite a disappointing experience there.
Kaith, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

2-night trip
Verified Hotels.com guest review

2/10 Poor

The sink in the bathroom was so small with no space at all to put rinsing cup, toothbrush, toothpaste etc There wasn't enough space to put a bottle of hand wash so much so as after toileting, have to get body bath from the cubicle section to wash hands. There were only two hangers for hanging our clothing to air etc. Each time after housekeeping, they did not replace any toilet rolls too. There is no bench to put our luggage on to retrieve clothes etc. As for the lifts, the button to keep the doors open when exiting do not seem to be working well so much so that the doors closed within a minute after we were in the process of moving out of the lift. This happened multiple times already. The chair in the room also has a leg that is a bit loose which is dangerous if it falls out one day and can cause the person sitting on it to get injured. The breakfast spread is not fantastic and both the coffee and tea has a very strong smell too. The hotel lobbies and room itself also has a very strong smell when we first checked in. Eg like musty smell?
Patrick, 3-night romance trip
Verified Expedia guest review

4/10 Fair

Bad experience as a family getaway hotel. Room dirty. Pillow smelly. Many silver fish on the wall. Room smell mouldy but the staff managed to get us new room only the next day. This causes us to have flu and headache for the rest of the days. Breakfast varieties limited. Lift seems like going to breakdown. Guess the only pleasant thing is that the staffs are polite. Overall not recommended.
Verified Expedia guest review

6/10 Good

Terry, 2-night trip
Verified Expedia guest review

8/10 Very good

Corridors claustrophobically narrow, the room was tiny. However the main issue was the design of the toilet. Completely impractical. Long toilet with no extractor fan or ventilation. Shower stall at one end, and the only towel rack at the far end over the toilet bowl. No hooks or anything for your towel when showering. Have to walk to the other end to retrieve. The shower stall glass is also woefully inadequate. Simply too narrow to stop more than half the spray deluging the toilet floor. Staff were well trained and polite. Also offered transport to us as needed. When we checked out, their drivers were out, so they called a Grab car to the harbour for us. Very nice touch
Ernie, 1-night romance trip
Verified Expedia guest review

8/10 Very good

Grand Eska short getaway review
Hotel is refurbished from an old hotel. Some upgrade works are still ongoing. Facilities & cleaniness can be further improve. Hotel staff are friendly & helpful 👍 Massage facilities are quite good 👍👍
View from balcony
Room view
NUR SHAM, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Nice spa and beddings
Good option for in-house spa services - not to be missed! Customer service is as great as always (high Indonesian standards).
2-night family trip
Verified Hotels.com guest review

2/10 Poor

Malva, 1-night trip
Verified Expedia guest review

8/10 Very good

Property is situated at a location that’s not convenient for us to walk around. Rooms are fairly clean despite the property is under going renovations. Staff are all very friendly & helpful.
Mark, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Loved the aesthetic of the property, modern and stylish. Staff are very friendly and accommodating! Bed was comfy. Would stay here again :)
Alyanna, 2-night romance trip
Verified Expedia guest review

6/10 Good

Poor description in the room type.
Through hotels.com website, we booked a Standard Room with Multiple beds and selected 3 Adults for S$68.50/night. It was too good to be true. Upon check-in, the hotel front desk told us the room is 1 King size bed. I told them my booking was for 3 Adults so it is impossible for us to squeeze into 1 bed. Moreover, the room type selected was Standard Room MULTIPLE BEDS. It is common sense that when I have 3 adults in the booking, 3 beds should be assigned to me! He then told me that in that case, they have a room with 2 single bed but I need to pay S$28.14/night for the 3rd bed! My friends and I do not want to continue this argument to spoil our vacation and we accepted. I am utterly unhappy how we were "exploited".
Martha, 1-night trip with friends
Verified Hotels.com guest review

8/10 Very good

S, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Arab styling hotel
Had a great stay. Very comfortable bed. Some minor maintenance issues, drain in shower slow can flood, door hard to open. Breakfast was excellent do not miss it
Robert, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Simple stay, staff is friendly
Check in was easy with Elsa assistance. The things to improve is that, door locked failed everyday, renovations was on- going so expect noises and the floor trap drain for bathing area was chocked and not rectified even after feedback on 1st day. The staff is friendly and approachable
Brian, 2-night business trip
Verified Hotels.com guest review

8/10 Very good

The staffs from the frontdesk, dining and eska spa are all friendly and nice. Bear in mind this hotel is newly taken over by Eska and previously known as Swiss Belinn hotel. Its still in a refurbish state and there will be some issues..dont blame them..its normal..its new.Please give them some time to adjust. Once all ok, it will be superb hotel..room is nice..definitely will come back again. Recommended to Singaporean guest who like comfort accomodation and also local guest too. Great work Eska..2 thumbs up
Muhammad, 1-night trip
Verified Expedia guest review