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Grand Mildom Hotel

3.5 star property
Almaty hotel with 2 restaurants and indoor pool

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Photo gallery for Grand Mildom Hotel

Front of property
Indoor pool
Daily buffet breakfast (KZT 5000 per person)
Lobby
Exterior
In the heart of Medeu District, Grand Mildom Hotel offers a haven for relaxation. Unwind in the sauna or Turkish bath/hammam and rejuvenate with a body scrub. With two on-site restaurants, free in-room WiFi, and an indoor pool, this hotel is perfect for guests looking to indulge.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Airport transfer
  • Bar
  • Spa
  • Pool
  • Free parking
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Indoor pool
  • Breakfast available
  • Sauna
  • Steam room
  • Hot tub
  • Coffee shop/cafe
  • Spa services
  • Business centre
  • Airport shuttle
  • 24-hour front desk

Feel at home (6)

  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Lift
  • Minibar
The current price is HK$685
HK$923 total
includes taxes & fees
17 Aug - 18 Aug

Room options

View all photos for Deluxe Double or Twin Room

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Double or Twin Room

Highlights

Soundproofed
Air conditioning
Smart TV
Separate bedroom
Premium bedding
Hairdryer
Bathrobes
Private bathroom
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Double or Twin Room

1 bedroom, premium bedding, minibar, in-room safe

Luxury Double or Twin Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Smart TV
Separate bedroom
Premium bedding
Hairdryer
Bathrobes
  • 44 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Double Room

1 bedroom, premium bedding, minibar, in-room safe

Standard Double Room

8.0 out of 10
Very good
(2 reviews)

Highlights

Soundproofed
Air conditioning
Smart TV
Separate bedroom
Premium bedding
Hairdryer
Bathrobes
Private bathroom
  • 26 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double or Twin Room

1 bedroom, premium bedding, minibar, in-room safe

Superior Double or Twin Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Smart TV
Separate bedroom
Premium bedding
Hairdryer
Bathrobes
  • 34 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Hotel Kazakhstan

  • Airport transfer
  • Free parking
  • Free WiFi
  • Restaurant
8.2 out of 10, Very good, 244 reviews
Hotel Kazakhstan
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About the area

Map
172 Dostyk Ave, Almaty, 050000

What's nearby

  • Dostyk Plaza - 2 min walk - 0.2 km
  • National Museum of Kazakhstan - 12 min walk - 1.1 km
  • Almaty Opera House - 3 min drive - 2.7 km
  • Almaty Tower - 3 min drive - 1.6 km
  • Zenkov Cathedral - 4 min drive - 3.5 km

Getting around

  • Almaty (ALA-Almaty Intl.) - 27 min drive
  • Almaty Station - 18 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Мандариновый Гусь - ‬3 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Kafe Terrenkur - ‬7 min walk
  • ‪Mado - ‬2 min walk
  • ‪Line Brew Reserve - ‬3 min walk

About this property

Grand Mildom Hotel

Enjoy your visit to Almaty with a stay at Grand Mildom Hotel. Guests can indulge in body scrubs, then grab a bite to eat at one of the 2 restaurants. An indoor pool, a bar/lounge and a hot tub are other features.

Languages

English, Russian

More about this property

VISIBILITY

At a glance

Hotel size

    • 112 rooms

Arriving/Leaving

    • Check-in start time: 2:00 PM; check-in end time: midnight
    • Late check-in subject to availability
    • Check-out time is noon

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one*

Pets

    • Pets not allowed

Internet

    • Free WiFi in rooms

Parking

    • Free secured on-site self-parking

Transfers

    • Airport shuttle on request (available 24 hours a day)*

Other information

    • Designated smoking area (fines apply)
LOB_HOTELS

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–11:00 AM
  • 2 restaurants
  • Bar/lounge
  • Coffee shop

Working away

  • Business centre

Services

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop

Facilities

  • An indoor pool
  • Spa services
  • Hot tub
  • Sauna
  • Steam room
  • Banquet hall

Accessibility

  • Lift
ROOM

Room amenities

Be entertained

  • 43-inch Smart TV

Home comfort

  • Climate-controlled air conditioning and heating
  • Minibar
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Soundproofed rooms
  • Premium bedding

Freshen up

  • Private bathroom
  • Shower only
  • Soap and shampoo
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe
STAR_OUTLINE

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. Services include body scrubs. The spa is equipped with Turkish bath/hammam.
MONETIZATION_ON

Fees & policies

Refundable deposits

  • Deposit: KZT 109 per accommodation, per stay

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately KZT 5000 for adults and KZT 5000 for children
  • Airport shuttle service is offered for an extra charge of KZT 12 per vehicle (one-way. Maximum occupancy 4)

Children & extra beds

  • Rollaway beds are available for KZT 13.0 per day

Policies

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included in your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Property Registration Number 90493655

Also known as

Grand Mildom Hotel Hotel
Grand Mildom Hotel Almaty
Grand Mildom Hotel Hotel Almaty
HELP_OUTLINE

Frequently asked questions

Does Grand Mildom Hotel offer free cancellation for a full refund?

Yes, Grand Mildom Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Grand Mildom Hotel?

Yes, there's an indoor pool.

Are pets allowed at Grand Mildom Hotel?

Sorry, pets aren't allowed.

Is parking offered on site at Grand Mildom Hotel?

Yes, there's free self parking.

Is an airport shuttle service offered by Grand Mildom Hotel?

Yes, an airport shuttle is available. The charge is KZT 12 per vehicle one-way.

What are the check-in and check-out times at Grand Mildom Hotel?

Check-in start time: 2:00 PM; check-in end time: midnight. Check-out time is noon.

Is there an on-site casino at Grand Mildom Hotel?

No, this hotel doesn't have a casino, but Casino Zodiak (7-min drive) is nearby.

What is there to do at Grand Mildom Hotel and nearby?

Grand Mildom Hotel has an indoor pool and a sauna, as well as a steam room.

Are there restaurants at or near Grand Mildom Hotel?

Yes, there are 2 on-site restaurants.

What's the area around Grand Mildom Hotel like?

Grand Mildom Hotel is a short 1-minute walk from Dostyk Plaza and 11 minutes' walk from Colibri.

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Grand Mildom Hotel Reviews

Reviews

8.2

Very good

8.8/10

Cleanliness

8.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Popular mentions

Room
Service staff
Location

Reviews

10/10 Excellent

Everything is perfect but the only thing the breakfast area is too small for that many guests and a little bit pricey
bashir, 1-night trip

10/10 Excellent

Thank you Grand Mildom

My parents stayed at Grand Mildom and absolutely loved their experience with the hotel! The hotel staff and service were excellent. They were really impressed with breakfast buffet They loved their room and bed was extremely comfortable. In overall, they will definitely come back again.
Jelena, 3-night trip

10/10 Excellent

The stuff was great!! Big thank to Sabina!!! Very helpful and kind stuff, each person who works here made my parents vacation amazing! Will definitely be back soon ❤️
Anna, 1-night trip

6/10 Okay

Poor communication

Hotel staff are welcoming and friendly. The room was comfortable. The breakfast was good. However, the manager & a Staff member due to their improper communication let me down badly - I was made to believe that I would be arranged with another room after I decided to extend my stay, but on the day, they ended saying the hotel was full & I had no option but to go stay in different hotel for 3 nights/4 days. It was a bad exit
Shashi, 1-night trip

6/10 Okay

The location was exceptional! I needed a hotel near the US consulate and shopping area and the hotel met all my expectations.The staff was responsive and nice. AC did not work enough to cool dawn the room. It was pretty stressful for my elderly mom.The 9th floor was extremely loud because they have a night bar on the same floor. Be aware in case you need a good rest. The restaurant service took forever but their food was excellent.
Valentina, 13-night trip

2/10 Terrible

Worst receptionist ever.

Booked this hotel because my flight was lat night wanted rest for 6 hours. Left a request note that I paid for over night stay but only stay 6 hours early check in if it’s available. When I arrived, it was 1PM a lady at the reception unpleasantly looked at me said check in is 2PM come back in an hour. I explained, if early check in is possible that I am only staying for 6hours. I was asked to wait for 10 mins. I waited in the lobby that I was the only one who was waiting to check in. After waiting over an hour, I saw this most unpleasant receptionist was talking and laughing to her colleague looked did not care how long I was waiting to check in, so I came up to her and asked again if my room was ready, She said “ok passport” She was not going to call me, or help me check in until I asked her again. I was sitting and waiting just 5 meters from her. And I was the only one in the lobby waiting. After 6 hours of staying, I checked out, same receptionist. Whoever comes to the reception desk, she doesn’t look seem to care. I had to ask again wanted to check out. She said “minibar?” I said no. She said “ okay you go bye” I visited over 80 countries and stayed over hundreds of hotels and this was the worst check in and check experience. How she looked at the guest, the way she talked to the guest and how she treated guest was most unpleasant she has no understanding of customer service. This receptionist needs to work somewhere else.
1-night trip

8/10 Good

Charlene, 1-night trip

2/10 Terrible

Sergey, 2-night trip

10/10 Excellent

Jakob, 3-night trip

10/10 Excellent

bnk capital, 5-night trip

10/10 Excellent

Manish, 1-night trip

10/10 Excellent

Duan, 5-night trip

6/10 Okay

Byungchon, 6-night trip

8/10 Good

Byungchon, 3-night trip

10/10 Excellent

Ekaterina, 3-night trip

10/10 Excellent

Oksana, 3-night trip

10/10 Excellent

Close to Dystyk Plaza and other convenient areas
Muya, 12-night trip

8/10 Good

Jongkuk, 1-night trip

6/10 Okay

Shashi, 4-night trip

8/10 Good

Mats-Jan, 2-night trip

6/10 Okay

출장.

숙소는 전반적으로 나쁘지 않았습니다만 9층으로 배정받았는데 방에서 담배냄새가 너무 심했어요.
JINHO, 3-night trip

6/10 Okay

Yan, 6-night trip

10/10 Excellent

쇼핑몰 인근 호탤 추천

깨끗하고 쇼핑몰과 가까워 여행하기 편했습니다
Dukhyung, 1-night trip

10/10 Excellent

Grigory, 4-night trip

8/10 Good

Pleasant stay in Almaty

The hotel is new and very well located. There is a large mall with restaurants across the street and more restaurants walking diстаnce. The staff is very friendly, although somewhat inexperienced. The lobby area is too small, so is the breakfast area. Breakfast itself is very good though. Bathroom in the room is very modern, but inconvenient Other than that, I was happy with the room. Housecleaning was a challenge. They never cleaned until late in the afternoon or evening. Nevertheless, in my opinion, the positives outweigh the negatives. I would stay here again were I to visit Almaty in the future.
roman, 6-night trip