I paid in full for two nights close to $400 and then when we get there we have to pay an additional $250 deposit and it had to be on a credit card. When I get to the front desk there are two people of male and female the female asked me how did you get in here? I told her from the front door I told her I just came from the restroom but that just spearheaded the way that our stay was going to go. In our room we noticed the next morning after the first night that the center that the refrigerator was sitting in was breaking on the bottom I guess because of a leak we took a picture and my husband went to the front desk to let them know about it they offer to move us to another bedroom and which we did within an hour they told us that we would have to put in another $250 deposit because they smelled smoke in the room which is so ridiculous because I had just come back from outside smoking this morning of course it's going to smell like cigarettes. I even advise them to check the cameras so because somebody can just say oh it smell like cigarette doesn't mean that we smoked in the room however all in all we had to leave the hotel we weren't able to stay the second night without putting an additional $250 because we apparently lost the other $250 deposit because somebody said it smell like smoke neither manager nor general manager ever came to approach us to let us know to come in and check the room for themselves this was a disaster. We were just in town for a funeral! I'm not good
Tiffany
Tiffany (2 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 8 月 8 日
Adverstised as the ritz but no amenities
I paid 525 dollars for one night!. 250 deposit for a double room no hot tub i did not ask for and a 25 pet fee. Still waiting on a deposit
Carrie
Carrie (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 6 日
Raven
Raven (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 5 日
linda D
linda D (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 8 月 1 日
Aaron
Aaron (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 28 日
Jarod
Jarod (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 28 日
Nice awesome place to sleep in and cool indoor pool and all of that 2 tumb up.
Richard
Richard (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 24 日
Joshua
Joshua (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 21 日
Kinshaesa
Kinshaesa (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 20 日
lakesha
lakesha (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 7 月 20 日
Served its purpose
Staff was nice. Checkin and check out was quick and easy. Room was visually appealing, at the same time it smelled of wet musty towels. Like when you’ve left your laundry in the washing machine too long. Didn’t care for the breakfast all that much. Kids really enjoyed the stay. It was a place to lay our heads for the night and that’s the main thing we needed.
Shonnette
Shonnette (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 9 日
Loretta
Loretta (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 6 日
Julian
Julian (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 5 日
The hotel is great nice and clean friendly staff throw a few blocks of ice in the pool to cool it off lol and it would be perfect
Vance
Vance (2 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 6 月 23 日
The room was ok. There were animal hairs on the chair and sofa, a lot of them. The furniture needs upgrades.