I received a lovely welcome form the reception team. check in and out was quick and easy. The room was spacious and clean with good facilities. The bathroom was clean and there were plenty of towels. I had a nice reasonably priced evening meal. I didn't have breakfast so cannot comment on that. There was ample good parking and it was in a nice quiet area. Excellent overall stay.
Joanne
Joanne (1 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2025年2月16日
It was excellent no problems staff were lovely room was perfect the only thing was the breakfast was £60 for the two of us and it wasn’t very nice or much for that price bur other than the breakfast it was lovely would stay here again
Lucy
Lucy (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025年2月5日
Simon
Simon (2 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025年2月3日
Cold & soulless ambience in bar +eating areas.
Double room was fine. Unfortunately the bar area & the two restaurant areas were insufficiently heated to be comfortable, and the whole ambience was cold & soulless due to the terrible dark prussian blue paintwork everywhere & the open utilitarian atmosphere. All the seating was fine but the hard flooring & lack of anything to break up that "warehouse" feel of hard floors & empty walls allowed sound to travel easily from the bar area to the restaurant areas. We were seated by staff at the table for 2 closest to the bar area (down a few steps) but all we could hear was the chat of the 2 or 3 people in the bar area & a couple of staff, over the music playing. We moved ourselves to a table in the conservatory area (I don't think she was pleased) - a large almost victorian type conservatory with great high roofline. Again some of that awful cold blue, open plan & not a plant in site! What a waste! Should have large trough of tall plants (even if not real) to break up the room & absorb some of the noise. We were the only ones in that area until an hour or so later & only 1 or 2 people eating in the other part but staff still managed to get the order wrong! The food was overpriced we think.
真實旅客
1 晚行程
Hotels.com 真實旅客評價
10/10 完美
2025年1月25日
I had a great stay here. Rooms were clean and spacious. It wasn't the world's greatest location without a car, but I made it work with walking/busses.
John
John (2 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月5日
Adam
Adam (1 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月5日
Comfy clean room
Large comfy room, good selection of teas and coffee in room. Reception staff were fantastic throughout. Bar area nice and clean, good selection of beers and spirits. Food okay, nothing special but not bad. Not a huge fan of 12.5% service charge added to food orders particularly in a restaurant that mostly offers more ‘snack’ type food (pizza burgers etc)
真實旅客
2 晚行程
Hotels.com 真實旅客評價
10/10 完美
2025年1月2日
BATH STAY
Beautiful place
Patience
Patience (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月16日
David
David (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月8日
A bit noisy on this occasion
Generally speaking very good. The things that spoiled it for me was the noise of the private parties, both on the Friday and Saturday nights. Added to the fact that a constant stream of party guests traipsing through the bar to go outside to smoke and huddled together because of inclement weather the doors stayed open, letting the wind and rain blow through the bar. It made having a quiet drink uncomfortable, I ended up retiring early to be comfortable. I appreciate parties are necessary for income but some arrangements could be made for the smokers to be away from the doors to the bar.
真實旅客
2 晚行程
Hotels.com 真實旅客評價
10/10 完美
2024年12月7日
The Reception staff were extremely helpful when I arrived at changing the room for my elderly mother who could not walk up the stairs. Very kind ladies – particularly the head housekeeper whose name I can’t remember – I think she was Polish.
Lisa
Lisa (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月24日
One night stay.
Good around short time stay, value for money with pleasant staff.
Mark
Mark (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年11月23日
OK
Bar and Restaurant area cold small room
Stewart
Stewart (1 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月12日
Andy
Andy (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年11月10日
Really great
Very short one night stay. But really good, nice breakfast.
Stayed in BW in USA, equally as good.
Will stay with BW hotels given a choice.
Rob
Rob (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月25日
Paul
Paul (3 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年10月24日
Average stay
Although hotel under renovation, I wouldn't say the service was exemplary. Missing the personal touch.
Christopher
Christopher (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月24日
Friendly staff and room was decent, gym was ok for a hotel gym.
Nothing much around hotel so have to work 20 mins plus.
Tiny things let them down slightly., 2 long hairs in the shower, crack in the join between wardrobes and ceiling.
They were having work done in hotel on restaurant but felt like it didnt impact on me at all.
Pleasant stay. Will definitely go back
andy
andy (1 晚商務旅程)
Expedia 真實旅客評價
8/10 很好
2024年9月23日
The cost of food was very expensive especially the breakfast.
The service at reception was excellent
WILLIAM
WILLIAM (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年9月14日
Jane
Jane (1 晚友伴旅程)
Expedia 真實旅客評價
6/10 不錯
2024年9月10日
Dannikumar
Dannikumar (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年8月29日
Quiet room/dodgy food.
Slippers always good thing.
Great to have proper coffee bags instead of instant.
Sadly snacks in restaurant were not very good. Duck rolls, crispy outside and mushy tasteless filling.
Cooked holumi (sorry for spelling) overcooked ,chewy and tasteless.
However next day ordered cheese board---excellent , wonderful crackers and chutney, interesting four cheeses as advertised as five ! But lovely presentation. All reception staff were excellent.