Novant Health Forsyth Medical Center - 5 min drive - 4.9 km
Wake Forest University Baptist Medical Center - 8 min drive - 7.8 km
Benton Convention Center - 10 min drive - 10.7 km
Wake Forest University - 12 min drive - 11.4 km
Getting around
Winston-Salem, NC (INT-Smith Reynolds) - 15 min drive
Greensboro, NC (GSO-Piedmont Triad Intl.) - 33 min drive
Restaurants
Chick-fil-A - 3 min drive
McDonald's - 3 min drive
Starbucks - 15 min walk
Cookout - 13 min walk
Sixty Six Pizzeria Grill and Bar - 3 min drive
About this property
Hilton Garden Inn Winston-Salem/Hanes Mall
At Hilton Garden Inn Winston-Salem/Hanes Mall, you'll be within a 15-minute drive of Hanes Mall and Wake Forest University. Guests can visit the 24-hour fitness centre for a workout or grab a bite to eat at Great American Grill, which serves breakfast, lunch and dinner. A bar/lounge and a snack bar/deli are offered, and in-room conveniences include sofa beds and fridges. Fellow travellers love the helpful staff.
Languages
English
At a glance
Hotel size
112 rooms
Arranged over 5 floors
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: 3 AM
Contactless check-in and check-out are available
Express check-out available
Minimum check-in age – 21
Check-out time is 11 AM
Contactless check-out
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Children
Up to 2 children (18 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
Pets
Pets allowed (dogs and cats only, 2 total)*
Service animals welcome
Internet
Free WiFi in public areas
Free wired internet access in rooms
Parking
Free on-site self-parking
Wheelchair-accessible parking on site
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) 6:00 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends
Restaurant
Bar/lounge
Coffee/tea in a common area
Room service (limited hours)
Snack bar/deli
Water dispenser
Travelling with children
Children stay for free (see details)
Children's menu
What to do
Golfing nearby
Working away
24-hour business centre
3 meeting rooms
Computer station
Conference space
Services
24-hour front desk
Dry cleaning/laundry services
Luggage storage
Facilities
1 building/tower
Built in 2008
ATM/banking
Safe-deposit box at front desk
Fireplace in reception
Television in common areas
24-hour fitness centre
Comprehensive food waste policy
Comprehensive recycling policy
Outdoor entertainment area
Outdoor furniture
Accessibility
Wheelchair-accessible
Braille/raised signage
Lift
Wheelchair-accessible parking
Assistive listening devices available
Wheelchair-accessible public bathroom
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness centre
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Handrails in stairwells
Closed-captioned TV
Phone accessibility kit
Well-lit path to entrance
Step-free path to entrance
Pool hoist on site
Room amenities
Be entertained
MP3 docking station
42-inch LED TV
Premium cable channels
Films for purchase
Home comfort
Climate-controlled air conditioning and heating
Coffee/tea maker
Iron/ironing board
Sleep well
Hypo-allergenic bedding
Blackout curtains
Soundproofed rooms
Sofa bed
Premium bedding
Selected Comfort mattress
Free cot/infant bed
Freshen up
Private bathroom
Shower/bath combination
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free wired Internet and WiFi
Free local calls
Food and drink
Fridge
Microwave
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Energy-saving switches
Recycling
Water-efficient showers only
Special features
Dining
Great American Grill – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Fees & policies
Optional extras
WiFi is available in guest rooms for an extra charge
Buffet breakfast is offered for an extra charge of approximately USD 12.95 for adults and USD 9.95 for children
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 75 per accommodation, per stay
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and window guards on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts major credit cards, debit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).
Also known as
Hilton Garden Inn Winston-Salem/Hanes Mall Hotel Winston-Salem
Hilton Garden Inn Winston-Salem/Hanes Mall Hotel
Hilton Garden Inn Winston-Salem/Hanes Mall Winston-Salem
Hilton Garden Inn Winston-Salem/Hanes Mall
Hilton Garden Inn Winston-Salem/Hanes Mall Hotel
Hilton Garden Inn Winston-Salem/Hanes Mall Winston-Salem
Hilton Garden Inn Winston-Salem/Hanes Mall Hotel Winston-Salem
Frequently asked questions
Does Hilton Garden Inn Winston-Salem/Hanes Mall offer free cancellation for a full refund?
Yes, Hilton Garden Inn Winston-Salem/Hanes Mall does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hilton Garden Inn Winston-Salem/Hanes Mall?
Yes, cats and dogs are welcome, with a limit of 2 total. There's a charge of USD 75 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at Hilton Garden Inn Winston-Salem/Hanes Mall?
Yes, there's free self parking.
What are the check-in and check-out times at Hilton Garden Inn Winston-Salem/Hanes Mall?
Check-in start time: 3 PM; check-in end time: 3 AM. Check-out time is 11 AM. Express check-out and contactless social distancing and check-out are available.
What is there to do at Hilton Garden Inn Winston-Salem/Hanes Mall and nearby?
Maintain your daily exercise routine at the 24-hour gym.
Are there restaurants at or near Hilton Garden Inn Winston-Salem/Hanes Mall?
Yes, there's an on-site restaurant, Great American Grill.
Hilton Garden Inn Winston-Salem/Hanes Mall Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
9.0/10
Staff & service
9.0/10
Amenities
9.0/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
10/10 Exceptional
12 December 2024
Vincent
Vincent, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
2 December 2024
Enjoyable
Their renovations are complete. Of the places I stayed at this time, this one had the most comfortable bed. I wish they had Reelz TV station. The person who checked me in didn't mention breakfast. They at least used to have breakfast.
Karen
Karen, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
27 November 2024
Jeri
Jeri, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
10 November 2024
Excellent
Our stay was excellent! I was able to check in early and find a cart right away which made bringing my things to my room smooth. Front desk was very polite and professional. Our room was nice and clean. I would definitely stay again.
LaShawn
LaShawn, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
8 November 2024
Verified traveller
2-night trip
Verified Hotels.com guest review
4/10 Fair
20 October 2024
Shelly
Shelly, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
20 October 2024
Andrew
Andrew, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
19 October 2024
Jason
Jason, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
9 October 2024
Awesome price for this economy
Kenneth
Kenneth, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
12 September 2024
Convenient location
ROY
ROY, 1-night trip
Verified Expedia guest review
10/10 Exceptional
11 September 2024
The staff were great and helpful. Nice rooms, clean, and spacious.
Jace
Jace, 2-night romance trip
Verified Expedia guest review
6/10 Good
6 September 2024
Lisa
Lisa, 5-night family trip
Verified Hotels.com guest review
10/10 Exceptional
30 August 2024
Mollie
Mollie, 3-night trip
Verified Expedia guest review
10/10 Exceptional
27 August 2024
Daniel
Daniel, 2-night business trip
Verified Hotels.com guest review
8/10 Very good
27 August 2024
I liked everything about the property, staff and food arrangements.
José
José, 2-night trip
Verified Expedia guest review
10/10 Exceptional
24 August 2024
Very nice clean hotel only complaint was the pool water was ice cold and the shower water took forever to get warm. Barry from the front desk needs training could not even print a receipt!!
Dawn
Dawn, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
20 August 2024
Clean. Little busy with construction
mark
mark, 2-night family trip
Verified Expedia guest review
8/10 Very good
17 August 2024
Was centrally located to numerous shopping malls,
restaurants, hospitals.Hotel was quiet, but don't plan on watching much tv. Very limited cable. Laundry facility was convenient. In hotel restaurant was a little pricey. But plenty of choices in the area . Overall would recommend.
Nina
Nina, 4-night family trip
Verified Expedia guest review
10/10 Exceptional
10 August 2024
Jennifer
Jennifer, 1-night trip
Verified Expedia guest review
4/10 Fair
5 August 2024
Late night and early morning conversations from the guests in the room to our right was obnoxious, inconsiderate and inexcusable. We will likely never stay at a Hilton Garden Inn ever again.
Amanda
Amanda, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
4 August 2024
Clean room at a reasonable price
Joseph
Joseph, 2-night romance trip
Verified Expedia guest review
6/10 Good
28 July 2024
Had to check in 2hrs after check in time
Jonathan
Jonathan, 2-night trip
Verified Expedia guest review
10/10 Exceptional
27 July 2024
Excellent and clean property. Staff was great. Only concern was the lack of parking.