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Meritel Hanoi

5.0 star property
Luxury hotel with spa, near Hoan Kiem Lake

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Photo gallery for Meritel Hanoi

Building design
Property video
Reception hall
Lobby sitting area
Rooftop bar
In the heart of Hanoi, Meritel Hanoi offers an inviting retreat near Hoan Kiem Lake. Unwind with a swim-up bar, aromatherapy treatments, and a daily manager's reception. Enjoy local cuisine breakfast options and take advantage of tour/ticket assistance from the multilingual staff.
VIP Access

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Airport transfer
  • Parking available
  • Pool
  • Spa
  • Gym

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Fitness centre
  • Sauna
  • Steam room
  • Hot tub
  • Pool bar
  • Swim-up bar
  • 24-hour room service

Feel at home (6)

  • Private bathroom
  • Premium TV channels
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Family Connecting Suite

1 bedroom, Frette Italian sheets, premium bedding, memory-foam beds

Family Connecting Suite

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
  • 55 sq m
  • 2 bedrooms
  • City view
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

View all photos for Old Quarter Suite

View from room

Old Quarter Suite

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Pillow menu
Premium bedding
Frette Italian bed sheets
  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room With Internal Window

View from room

Deluxe Room With Internal Window

9.0 out of 10
Wonderful
(8 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
Frette Italian bed sheets
  • 26 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Junior Double Room

View from room

Junior Double Room

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
  • 28 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Double Room

1 bedroom, Frette Italian sheets, premium bedding, memory-foam beds

Executive Double Room

9.8 out of 10
Exceptional
(7 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
Frette Italian bed sheets
  • 26 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Meritel Suite

1 bedroom, Frette Italian sheets, premium bedding, memory-foam beds

Meritel Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Double or Twin Room With Internal Window

1 bedroom, Frette Italian sheets, premium bedding, memory-foam beds

Superior Double or Twin Room With Internal Window

9.4 out of 10
Exceptional
(13 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
Frette Italian bed sheets
  • 24 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Large Twin Beds

View all photos for Grand Terrace

View from room

Grand Terrace

10.0 out of 10
Exceptional
(1 review)

Highlights

Outdoor play area
Deck/patio
Garden
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
  • 50 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

Front of property

GRAND HOTEL du LAC Hanoi

  • Pool
  • Free breakfast
  • Spa
  • Parking available
9.8 out of 10, Exceptional, 516 reviews
GRAND HOTEL du LAC Hanoi
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About the area

Map
153 Hang Bong, Hoan Kiem District, Hanoi, 10000

What's nearby

  • St. Joseph's Cathedral of Hanoi - 5 min walk - 0.5 km
  • Hoan Kiem Lake - 8 min walk - 0.7 km
  • Hanoi Old Town Night Market - 12 min walk - 1.0 km
  • Thang Long Water Puppet Theatre - 12 min walk - 1.0 km
  • Hanoi Opera House - 18 min walk - 1.6 km

Getting around

  • Hanoi (HAN-Noi Bai Intl.) - 41 min drive
  • Hanoi Railway Station - 10 min walk
  • Ga Thuong Tin Station - 16 min drive
  • Hanoi Long Bien Station - 19 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪Bellissimo - ‬1 min walk
  • ‪The Hanoi Social Club - ‬2 min walk
  • ‪G66 - ‬3 min walk
  • ‪Aha Coffee - ‬1 min walk
  • ‪La Soie De Hanoi - ‬1 min walk

About this property

Meritel Hanoi

Meritel Hanoi puts you in a great location, within a short 10-minute walk of Hoan Kiem Lake and St. Joseph's Cathedral of Hanoi. Guests can grab a bite to eat at the restaurant and visit the spa to be pampered with deep-tissue massages, body wraps or facials. Other highlights at this luxurious hotel include an outdoor pool, a poolside bar and a fitness centre. The helpful staff and location get great marks from fellow travellers.

Languages

English, Vietnamese

More about this property

VISIBILITY

At a glance

Hotel size

    • 64 rooms
    • Arranged over 10 floors

Arriving/Leaving

    • Check-in start time: 2:00 PM; check-in end time: anytime
    • Early check-in subject to availability
    • Check-out time is 11:30 AM
    • Late check-out subject to availability

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
    • Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)) and wired internet access in rooms

Parking

    • Wheelchair-accessible parking and van parking on site
    • On-site parking includes off-street options
    • Off-site parking nearby (VND 250000 per day; discounts available)

Transfers

    • Airport shuttle on request (available 24 hours a day)*

Other information

    • Designated smoking area (fines apply)
LOB_HOTELS

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Swim-up bar
  • Coffee/tea in a common area
  • Free daily reception
  • Shared microwave
  • Shared fridge
  • 24-hour room service
  • Snack bar/deli
  • Water dispenser

Travelling with children

  • Local/corner shop
  • Corner guards
  • Pool gate
  • Fence around the pool
  • Lifeguard on-site

What to do

  • Shopping

Working away

  • Computer station
  • Co-working spaces

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free food/drink shopping service
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas

Facilities

  • Built in 2022
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop garden
  • Garden
  • Terrace
  • Library
  • Fireplace in reception
  • Television in common areas
  • Communal living room
  • Fitness centre
  • An outdoor pool
  • Art gallery on-site
  • Full-service spa
  • Hot tub
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • At least 80% of food locally sourced
  • Vegan dining options
  • Vegetarian dining options
  • Locally owned and organised tours and activities
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% of lighting from LEDs
  • Lockers available
  • Banquet hall
  • Reception hall
  • Outdoor entertainment area
  • Outdoor furniture

Accessibility

  • Wheelchair-accessible bathroom dressing table
  • Wheelchair-accessible dressing table height (centimetres): 140
  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible spa
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Accessible airport shuttle
  • Handrails in stairwells
  • Closed-captioned TV
  • Lowered plug sockets in bathroom
  • Visual fire alarm
  • Doorbell and phone notifications
  • Lever door handles
  • Well-lit path to entrance
  • Hardwood flooring in room
ROOM

Room amenities

Be entertained

  • 40-inch flat-screen TV
  • Premium digital channels

Home comfort

  • Heating (climate-controlled) and air conditioning
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Blackout curtains
  • Soundproofed rooms
  • Premium bedding
  • Memory-foam mattress

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Bidet
  • Designer toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Complimentary wireless Internet access (speed of 250+ Mbps (good for 3–5 people or up to 10 devices)) and free wired Internet
  • Phone
  • Desk chair

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors
  • LED light bulbs
  • Water-efficient toilets only
  • Guidebooks/recommendations
  • Local maps
STAR_OUTLINE

Special features

Spa

Ve'hanoi Wellness & Spa has 4 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is open daily.

Dining

May Tre Dan Restaurant – On-site theme restaurant.
Botan Bar & Dine – On-site rooftop bar. Open daily.
MONETIZATION_ON

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately VND 300000 for adults and VND 150000 for children
  • Airport shuttle service is offered for an extra charge of VND 550000 per vehicle (one-way. Maximum occupancy 2)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for VND 1000000.0 per day

Parking

  • Parking is available nearby and costs VND 250000 per day (164 ft away)

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Union Pay

Also known as

Meritel Hanoi Hotel
Meritel Hanoi Hanoi
Meritel Hanoi Hotel Hanoi
HELP_OUTLINE

Frequently asked questions

Does Meritel Hanoi offer free cancellation for a full refund?

Yes, Meritel Hanoi does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Meritel Hanoi?

Yes, there's an outdoor pool.

Are pets allowed at Meritel Hanoi?

Sorry, neither pets nor service animals are allowed.

Is parking offered on site at Meritel Hanoi?

No, unfortunately, but there's discounted parking nearby.

Is an airport shuttle service offered by Meritel Hanoi?

Yes, an airport shuttle is available. The charge is VND 550000 per vehicle one-way.

What are the check-in and check-out times at Meritel Hanoi?

Check-in start time: 2:00 PM; check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is 11:30 AM. Late check-out is available for a charge (subject to availability).

What is there to do at Meritel Hanoi and nearby?

Meritel Hanoi has a spa and an outdoor pool, as well as a steam room and a garden.

Are there restaurants at or near Meritel Hanoi?

Yes, there's an on-site restaurant, May Tre Dan Restaurant.

What's the area around Meritel Hanoi like?

Meritel Hanoi is in Old Quarter, a short 10-minute walk from Hoan Kiem Lake and 8 minutes' walk from St. Joseph's Cathedral of Hanoi. Our travellers say that the local area is very walkable.

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Meritel Hanoi Reviews

Reviews

9.6

Exceptional

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Popular mentions

Service staff
Room
Location
Breakfast
Family friendly
Rooftop bar
Restaurant
Bed
Old town
Balcony

What guests liked

  • Breakfast was consistently described as delicious, wonderful, and had a great selection. (29 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Excellent

Great place to stay in Hanoi, Anh was super helpful and friendly 👍
stuart, 3-night trip

10/10 Excellent

Excellent hotel, really clean and well decorated. Great location. Exceptional customer service from all the staff at the hotel
Lydia, 3-night trip

10/10 Excellent

Very helpful well trained staff clean and tidy good room service i would definitely recommend this hotel, if we visit Hanoi in the future we wouldn't look anywhere elase for a hotel
Richard, 5-night trip

10/10 Excellent

The staff were friendly, helpful and all around amazing.
Rina, 4-night trip

10/10 Excellent

Excellent property and staff were very helpful and courteous.
Royden, 1-night trip

10/10 Excellent

The staff were amazing!
Rina, 1-night trip

10/10 Excellent

Everything was fabulous. Would highly recommend.
Antoinette, 2-night trip

10/10 Excellent

Staff were very friendly and helpful and the hotel was lovely
Lawrence, 4-night trip

10/10 Excellent

Mike and the team were so accommodating and Made us feel very welcome celebrating a birthday- even providing a cake!
Maria, 2-night trip

10/10 Excellent

A superb hotel. Katy and all staff were exceptionally friendly and helpful. Beautiful room. Rooftop bar was lovely. Room service was delicious and prompt. Day spa was beautiful and my massage and facial was excellent. Highly recommend this oasis in the middle of the bustling city
Sandi, 1-night trip

10/10 Excellent

Excellent hotel. The room was spacious and clean. Staff were very courteous and helpful. Will definitely stay at Meritel Hotel again when we visit Hanoi again.
Royden, 2-night trip

10/10 Excellent

The staff were super accommodating and friendly. The hotel facilities were great and the location can’t be beat.
Theonie, 2-night trip

10/10 Excellent

LOVED the Meritel, staff couldn’t be more helpful and friendly Will go back before heading home
Sacha, 2-night trip

10/10 Excellent

The hotel went above and beyond to make our stay enjoyable and memorable. The amenities are great and the staff go out of their way to assist you. I would definitely stay at this hotel again when visiting Hà Nội.
Mathew, 1-night trip

10/10 Excellent

Had an amazing stay at Meritel,
Sylvia, 2-night trip

10/10 Excellent

Lovely hotel with large, comfortable rooms. Great facilities including rooftop bar, pool and gym. Staff were very helpful and friendly. Excellent location.
Beverley, 3-night trip

10/10 Excellent

Really nice hotel
Lisa, 1-night trip

10/10 Excellent

The entire staff were very professional, attentive and extremely friendly this hotel should be 5 star rating.
Ron, 4-night trip

10/10 Excellent

Hanoi Central Hotel

Great staff, so helpful, excellent recommendations. Very central, highly recommend!
Rebecca, 1-night trip

10/10 Excellent

Great hotel, and friendly staff, who spoke very good English. We stayed in the Old Quarter suite and it was perfect. Great size and beautifully presented. So much to do around the hotel with lots of eateries and shopping. The restaurant at the Meritel, May Tre Dan was very nice. The food was very good.
Julie, 1-night trip

10/10 Excellent

Beyond expectations! Excellent in every way
James, 3-night trip

10/10 Excellent

Best hotel in Hanoi? Possibly!

This is a fabulous hotel with amazing staff, rooftop bar & pool, and a fantastic location in Hanoi Old Town. You will not regret staying here.
Christopher, 5-night trip

10/10 Excellent

Wonderful stay and centrally located. The room was very nice and comfortable. The hotel is clean, new and modern. The staffs were professional, helpful and very friendly. Would stay here again.

10/10 Excellent

Fantastic service and lovely staff. Would recommend this hotel to my friends. Conveniently located while still being slightly away from the noise and hustle.
1-night trip

10/10 Excellent

Book it!

Excellent location. Excellent service (Anh in particular) Excellent room (508) Excellent breakfast
Kurt N, 1-night trip