The bed's were not fixed together to make a full queen/king. They kept moving apart which continually disturbed sleep as it felt like I was going to fall through the middle.
The AC had a continual knocking noise which meant it had to be turned off during the night. Far from being a good nights rest!
真實旅客
1 晚商務旅程
Hotels.com 真實旅客評價
8/10 很好
2025年2月22日
Very good venue. Excelland breakfast
Nest
Nest (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025年2月18日
Friendly staff but tired hotel rooms
Check-in was fast and seamless. Staff very friendly in reception and bar.
Food was very average in the bar/restaurant.
Room was a little tired. AC did not work and was freezing cold, back-up Oil radiator didn't work (wouldn't power up).
Staff were nice, just building and maintenance let them down.
Corin
Corin (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月26日
Thomas
Thomas (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月24日
Judith
Judith (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月26日
Sam
Sam (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月16日
Improvements needed
Lovely stay as always, but the new electronic system needs looking at, paying for your food before it arrives at your table isn't the best way to go, especially if the food turns out to not be right. Also the doors in the public areas need a good wash down and painting, breeding ground for germs
真實旅客
1 晚商務旅程
Hotels.com 真實旅客評價
8/10 很好
2024年12月16日
Okay, but needs a little TLC
Room decent and clean.
Toilet roll holder detached.
Carpets on stairs worn.
Raymond
Raymond (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月9日
Lena
Lena (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月9日
Suzanne
Suzanne (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月28日
Kevin
Kevin (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月14日
Good
Liny Johanna
Liny Johanna (3 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年11月10日
Tristram
Tristram (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月5日
Good
Liny Johanna
Liny Johanna (4 晚行程)
Expedia 真實旅客評價
4/10 一般
2024年10月29日
Nicholas
Nicholas (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月20日
Robert
Robert (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年10月12日
Lisa , amazing lady and welcoming , very informative and helpful , goes the extra mile to help you and make your stay comfortable
Ann
Ann (3 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年9月25日
From check in to check out the staff were helpful and flawless.
Christopher
Christopher (1 晚商務旅程)
Expedia 真實旅客評價
10/10 完美
2024年9月7日
Alex
Alex (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年9月5日
Peter
Peter (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年8月20日
Not impressed
niketa
niketa (4 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年8月19日
Adam
Adam (5 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年8月12日
It needs triple glazing A4 traffic noise constant day and night. Shower head needed attention as it was not stable for water flow to be directed to body. Breakfast only ok scrambled egg awful. Did not have evening meal in hotel restaurant so unable to comment.