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Sunstays Lagoon Beach

4.0 star property
Cape Town beachfront hotel with 3 outdoor pools, bar/lounge

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Photo gallery for Sunstays Lagoon Beach

Terrace/patio
Living area
Interior entrance
Front of property
3 outdoor pools
Escape to Sunstays Lagoon Beach in Milnerton, where you can unwind by one of the 3 outdoor pools or treat yourself to a rejuvenating massage. With a bar on site and babysitting services available, this upscale hotel is perfect for relaxing and recharging.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Airport transfer
  • Bar
  • Spa
  • Pool
  • Non-smoking
  • Free parking

Main amenities (10)

  • On the beach
  • 3 outdoor pools
  • Bar/lounge
  • Spa services
  • Massage/treatment rooms
  • Babysitting
  • Airport shuttle
  • Area shuttle
  • Shopping centre shuttle
  • Train station pick-up service

Feel at home (6)

  • Babysitting (surcharge)
  • Kitchen
  • Private bathroom
  • Separate bath and shower
  • Separate sitting area
  • Television

Room options

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About the area

Map
Lagoon Gate Drive, Milnerton, Cape Town, Western Cape, 7441

What's nearby

  • Canal Walk Shopping Centre - 4 min drive - 3.1 km
  • Cape Town International Convention Centre - 8 min drive - 8.1 km
  • Cape Town Cruise Terminal - 9 min drive - 9.1 km
  • Cape Town Stadium - 11 min drive - 10.5 km
  • Sunset Beach - 11 min drive - 7.1 km

Getting around

  • Cape Town (CPT-Cape Town Intl.) - 16 min drive
  • Cape Town Station - 15 min drive
  • Cape Town Bellville Station - 28 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Train station pickup (surcharge)
  • Shopping centre shuttle (surcharge)

Restaurants

  • ‪Square Cafe & Wine Bar - ‬6 min drive
  • ‪Urban Umami - ‬6 min drive
  • ‪La Mizu Beach Bar - ‬3 min walk
  • ‪Wang Thai - ‬2 min walk
  • ‪Bossa Goodtimes Bar - ‬3 min drive

About this property

Sunstays Lagoon Beach

At Sunstays Lagoon Beach, you'll be within a 10-minute drive of Cape Town International Convention Centre and Long Street. After splashing around at the 3 outdoor pools, you can unwind with a drink at the bar/lounge. Also, Cape Town Cruise Terminal and Cape Town Stadium are within a short drive.

Languages

Afrikaans, English, Xhosa

More about this property

VISIBILITY

At a glance

Hotel size

    • 50 rooms
    • Arranged over 3 floors

Arriving/Leaving

    • Check-in start time: 2 PM; check-in end time: 9 PM
    • Minimum check-in age – 18
    • Check-out time is 10 AM

Special check-in instructions

    • This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
    • There is no front desk at this property
    • Guests must contact the property for check-in information
    • This property doesn't offer after-hours check-in
    • To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • No cots (infant beds)
    • Babysitting*

Pets

    • Pets not allowed

Parking

    • Free on-site self-parking
    • Wheelchair-accessible parking on site
    • Height restrictions apply for on-site parking

Transfers

    • Airport shuttle on request (available 24 hours a day)*
    • Train station pickup*

Off-site

    • Area shuttle*
    • Shopping centre shuttle*

Other information

    • Smoke-free property
LOB_HOTELS

Property amenities

Food and drink

  • Bar/lounge

Travelling with children

  • Babysitting (surcharge)

What to do

  • On the beach
  • Golfing nearby
  • Hiking/biking trails nearby
  • Sailing nearby
  • Surfing/body boarding nearby

Facilities

  • 3 outdoor pools
  • Spa services
  • Massage/treatment rooms

Accessibility

  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
ROOM

Room amenities

Be entertained

  • Television
  • Satellite TV channels

Home comfort

  • Electric kettle
  • Iron/ironing board

Sleep well

  • Premium bedding

What to enjoy

  • Balcony or patio
  • Separate sitting area

Freshen up

  • 2 bathrooms
  • Separate bath and shower
  • Free toiletries
  • Hairdryer (on request)
  • Towels

Food and drink

  • Fridge
  • Microwave
  • Kitchen
  • Stovetop
  • Cookware, dishes and utensils

More

  • In-room safe
STAR_OUTLINE

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. There are massage/treatment rooms available.
MONETIZATION_ON

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of ZAR 350 per vehicle (return)
  • Train station pick-up service is offered for an extra charge
  • Local area shuttle and shopping centre shuttle services are offered for an extra charge

Children & extra beds

  • Babysitting is available for an extra charge

Parking

  • Parking height restrictions apply

Policies

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards.
Credit cards accepted: Diners Club

National rating

Quality graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organisation.

Also known as

Sunstays Lagoon Beach Apartment Cape Town
Sunstays Lagoon Beach Apartment
Sunstays Lagoon Beach Cape Town
Sunstays Lagoon Beach
Sunstays Lagoon Beach Hotel
Sunstays Lagoon Beach Cape Town
Sunstays Lagoon Beach Hotel Cape Town
HELP_OUTLINE

Frequently asked questions

Is there a pool at Sunstays Lagoon Beach?

Yes, there are 3 outdoor pools.

Are pets allowed at Sunstays Lagoon Beach?

Sorry, pets aren't allowed.

Is parking offered on site at Sunstays Lagoon Beach?

Yes, there's free self parking.

Is an airport shuttle service offered by Sunstays Lagoon Beach?

Yes, an airport shuttle is available. The charge is ZAR 350 per vehicle return.

What are the check-in and check-out times at Sunstays Lagoon Beach?

Check-in start time: 2 PM; check-in end time: 9 PM. Check-out time is 10 AM.

Is there an on-site casino at Sunstays Lagoon Beach?

No, this hotel doesn't have a casino, but GrandWest Casino & Entertainment World (12-min drive) is nearby.

What is there to do at Sunstays Lagoon Beach and nearby?

Have fun with activities such as hiking, sailing and body boarding, and practise your swing at the nearby golf course. Enjoy a swim in one of the 3 outdoor swimming pools or use the hotel's other amenities, which include spa services.

Does Sunstays Lagoon Beach have self-catered rooms fitted with kitchens or kitchenettes?

Yes, a kitchen is available in every room, and also includes cookware, a fridge and a microwave.

Does Sunstays Lagoon Beach have any outdoor private spaces?

Yes, every room features a balcony or patio.

What's the area around Sunstays Lagoon Beach like?

Sunstays Lagoon Beach is located on the waterfront in Milnerton. Popular attractions include Cape Town International Convention Centre, which is 8 minutes away by car.

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Sunstays Lagoon Beach Reviews

Reviews

8.2

Very good

8.2/10

Cleanliness

8.0/10

Staff & service

6.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

6/10 Okay

Not up to our expectations

We stayed in the apartment part of the hotel, which was a long walk from the hotel itself along long corridors. Reception was poor on arrival, no WiFi connection in the apartment only in the hotel bar. A bit sad and improved cleaning of patio would help
Brenda, 4-night trip

2/10 Terrible

13-night trip

8/10 Good

Al het negatieve wat wordt geschreven over deze accommodatie en locatie is, wat ons betreft, behoorlijk gedateerd. De WiFi bijvoorbeeld was bij ons appartement prima voor elkaar. De hotel WiFi is inderdaad matig maar de appartement Wifi (aparte router) prima voor elkaar. Schoonmaak was voldoende tot goed. Niet iedere dag schone handdoeken vanwege waterschaarste. Beveiliging is 24x7 en we hebben ons geen moment onveilig gevoeld. Ruime appartementen met wel erg harde bedden, maar dat went. Herrie op de gang soms alleen in het weekend als er locals ook 1-2 nachten langs komen. Let op: zwemmen bij de uitwatering voor kleine kinderen potentieel minder vanwege lichte water verontreiniging. Maar in zee prima maar fris natuurlijk. Al met al prijs - kwaliteit verhouding goed voor elkaar!
14-night trip

8/10 Good

Bel endroit en général mais très bruyant le soir et la nuit. Les gens n'avaient aucun respect pour ceux qui dormait. Nous devions laisser les fenetres ouvertes car pas de climatisation. A l'arrivée, difficile de contacter le personne en charge car aucune reception, seul un agent de securité qui nous dit de telephoner...on a pas de telephone a l'arrivée donc on a du le convaincre de contacter quelqu'un. Pas de telephone dans l'apartement ce qui ne simplifie pas les choses dans les premieres heures. Il aurait ete agreable d'avoir un petit depliant nous indiquant les bonnes places a visiter et les details des services offerts tel piscine, spa etc...
5-night trip

8/10 Good

prisvärd lägenhet nära havet.

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Susanne, 10-night trip

8/10 Good

It is right on the beach, great views of the ocean, Table Mountain, MyCity bus stop close by, good response to needs before arrival and during our stay
6-night trip

8/10 Good

Außerhalb von Kapstadt direkt am Meer

Appartement-Anlage neben mit direkter Verbindung zum Lagoon Beach Hotel. Vom Flughafen Kapstadt ca 35 Minuten, ca 200 ZAR . Eigene Rezeption mit Keycard-Ausgabe und WLAN-Erklärung. Anlage etwas in die Jahre gekommen, Roof Pool bei Aufenthalt geschlossen (Winter). Appartements in verschiedenen Größen, mit Kuchenecke, Kühl- und Gefrierschrank, Mikrowelle und TV, Internet mit Extra-Router, Dusche mit Föhn und Pflegeprodukten. Im Umfeld in Fussweite nur winziger Kiosk, Frühstücken im Hotel möglich, um die Ecke Thai-Restaurant. Direkt am Strand mit Blick auf den Tafelberg und die Stadt. Bushaltestelle direkt zu Fuß erreichbar.
DR. NORBERT, 1-night trip

10/10 Excellent

Spacious self catering apartment with.great sea vi

We stayed in apartment 220 which had fantastic sea views from the lounge and the Double bedroom.
JANET, 1-night trip

6/10 Okay

Frustrating stay..

No Sunstays branding either inside or outside the hotel. This made finding the right building and receptionist very slow. They did mail me asking me to warn them of my arrival but I did not pick up that mail. The reception looks nothing like the photo on hotels.com The room are as advertised The pools were shut due to the water shortage The hotel facilities were not all available to us. We couldn't use the gym for example. I found this frustrating It is a big site. A map would have helped. Staff not particularly helpful. Underground parking good
Tony, 3-night trip

10/10 Excellent

Great apartment, great views, bad wifi

The apartments are great, with everything you need to spend a great time in Cape Town. I made a reservation for the regular apartment and got one with awesome sea views. The apartment had two bedrooms with comfortable queen size beds. Only negative was the wifi, which was weak to nonexistent. This hotel is connected internally to the Lagoon Beach Hotel, where you can find all the amenities of a regular hotel, including two nice restaurants (with good wifi).
3-night trip

8/10 Good

On the Beach in Cape Town

Hotel looks ordinary upon arrival and reception area is quite odd but the room was spacious and was right on the beach- I mean on th beach!

8/10 Good

Prima verblijf voor prijs

Appartement netjes ingericht en schoon. Hadden luxe appartement zeezicht. Bedden lagen prima, voor onze lengte wel wat kort. Keuken goed uitgerust. Wifi in appartement werkte 90% van 5dgn niet, op gang en in lobby af en toe redelijk bereik. Complex ligt in rustige wijk, geen voorzieningen, moet je voor naar Milnerton. Momenteel ivm waterrestrictie 1 van 3 zwembaden in gebruik, was voor ons prima. Restrictie in hotel mbt water is logisch gezien situatie, wij zijn hier respectvol mee omgegaan. Gratis shuttle hotel naar Waterfront erg fijn.
5-night trip

10/10 Excellent

Hotel right on the beech

This hotel had every thing bars resturrants near by golf club shopping mall bus to Cape Town city center and water front nice happy staff I will be back here again
anthony , 14-night trip

6/10 Okay

Good location, but condition of the apartment was not up to standard in this proce category; staff responded to complaints poorly. We were told that there were three pools, but they were difficult to find. When we finally reached the hotel, we were requested to pay a deposit of R200 for the towels, which we of course did not have with us (walking around in swimming outfit). The attitude of the receptionist did not show any customer friendlyness, and we finally gave up. I would not recommend this apartment.
3-night trip

6/10 Okay

Appartement aan zee

Fijn appartement. Vriendelijk personeel. Ruime kamers. Dicht bijKaapstad. Meubilair op het dakterras zou vervangen mogen worden. Wij zouden het iedereen aanbevelen.
Lara, 14-night trip

10/10 Excellent

De tok tilogmed oppvasken for oss hver dag! butikker kun ca 1 km unna og kun 15 min med bil til Cape Town sentrum, flott utsikt til Table Mountain
Rognald, 9-night trip

8/10 Good

Fantastic views

Fantastic location - Our apartment was right on the beach with beautiful views of the mountains and ocean The apartment was close to the city, canal walk and other attractions, very well situated to explore Cape Town and surrounds The apartment was clean and well equipped and we had a very comfortable stay
6-night trip

8/10 Good

Location was great - right on the beach

dissapointed on the service level i received - as i paid for wifi but over the 3 nights stay - this was not working. i raised this each day with reception and it was it will be fixed, but at the end of the stay no joy. i raised this on departure and i was offered the contact details of the IT service provider - why ?? i wanted some compensation in cost as i had paid for wifi in the price of the stay.
Peter , 2-night trip

10/10 Excellent

Great Location!!! Very beautiful

Awesome view of Table Mountain. Staff is amazing.
Eric, 7-night trip

8/10 Good

Interessante Lage mit unvergleichlichem Blick

Toller Blick auf Tafelberg, Lions Head und Signal Hill. Jedoch enge Zimmer mit ausgeleierten Betten.
Hans Paul, 2-night trip

6/10 Okay

Will visit again

Only complaint, the dryer in the apartment would not work.
Phil, 6-night trip

10/10 Excellent

TING, 4-night trip

10/10 Excellent

Prachtige locatie met zicht op de tafelberg en Kaa

Prachtige locatie met zicht op de tafelberg en Kaapstad, super mooi en ruim appartement aan de zee en het strand, heel verzorgd, op 15 min van Kaapstad, 3 mooie zwembaden (jammer genoeg was het water in augustus te koud, bewaakte overdekte parking, zeer vriendelijk onthaal, goede wifi.
4-night trip

8/10 Good

Apparemment les pieds dans l'eau.

Apparemment correct, vue magnifique mais plusieurs choses à revoir. Un seul radiateur qui ne fonctionne pas ,on a eu froid la nuit. Baie vitrée non ermetique et verrou cassé (ancien forçage de serrure ?)Une baignoire sans pomme de douche ... Comment se laver? Une douche ( dans la deuxième salle d'eau) avec pomme de douche fixe au mur... Donc là par contre on se lave les cheveux tout les jours. Pas pratique avec des enfants qui n'aime pas l'eau dans les yeux . Grille pain cassé , pas de cafetière... Manque ustensiles divers. Personnel peu aimable( sauf les gardiens du parking), un sac (vide) et de l'argent resté dans une poche de jeans ont disparu... Appartements indépendant de l'hôtel et en cours de vente au particuliers.
sophie, 9-night trip

8/10 Good

Beautiful location on the beach.

View from our room was the beach. Free shuttle available to take you to the Victoria and Alfred Water Front. Lounge and restaurant in the attached hotel. Travel coordinator there too.
Milhouse412, 3-night trip