The Ritz-Carlton Jakarta, Pacific Place

5.0 star property
Luxury hotel with full-service spa, connected to a shopping centre, near Pacific Place

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Ritz-Carlton Jakarta, Pacific Place

Outdoor pool, pool umbrellas, pool loungers
Premium bedding, minibar, in-room safe, desk
Lobby lounge
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Non-smoking
    Non-smoking
  • Pool
    Pool
  • Bar
    Bar
  • Connecting rooms available
    Connecting rooms available
  • Free parking
    Free parking
  • Spa
    Spa
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Free children's club
  • Free supervised childcare
  • Health club
  • Sauna
  • Steam room
  • Valet parking
  • Hot tub
For families
  • Children stay free
  • Free cots/infant beds
  • Supervised childcare (free)
  • Children's club (free)
  • Fridge
  • Connecting/adjoining rooms available
The price is HK$2,230
HK$2,698 total
includes taxes & fees
23 Nov - 24 Nov

Room options

Available filters for rooms
Showing 6 of 6 rooms

Club Room, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Fridge
HDTV
Pillow menu
  • 65 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Club Suite, 1 King Bed, Non Smoking, City View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Fridge
HDTV
  • 104 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Presidential Suite, 1 Double Bed, Non Smoking

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Dining table
  • 330 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

Club Suite, 1 King Bed, Non Smoking

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Pillow menu
  • 104 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Club Room, 1 Double Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Fridge
HDTV
Pillow menu
  • 78 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

Club Suite, 1 King Bed, City View (Mayfair)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Fridge
HDTV
  • 104 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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About the area

Map
Jalan Jendral Sudirman Kav 52-53, Sudirman Central Business District, Jakarta, Jakarta, 12190

What's nearby

  • Pacific Place - 1 min walk - 0.1 km
  • Kidzania - 2 min walk - 0.2 km
  • Plaza Senayan - 4 min drive - 3.3 km
  • Gelora Bung Karno Stadium - 6 min drive - 5.0 km
  • Grand Indonesia - 6 min drive - 6.1 km

Getting around

  • Jakarta (HLP-Halim Perdanakusuma Intl.) - 24 min drive
  • Jakarta (CGK-Soekarno-Hatta Intl.) - 40 min drive
  • Kuningan Station - 5 min drive
  • Pancoran Station - 5 min drive
  • Rasuna Said Station - 6 min drive
  • Istora MRT Station - 10 min walk
  • Senayan MRT Station - 17 min walk
  • Bendungan Hilir Station - 20 min walk

Restaurants

  • ‪Ippudo - ‬4 min walk
  • ‪Odysseia - ‬2 min walk
  • ‪Osteria Gia - ‬1 min walk
  • ‪The Papilion Duo - ‬1 min walk
  • ‪Kopi Kenangan - ‬3 min walk

About this property

The Ritz-Carlton Jakarta, Pacific Place

The Ritz-Carlton Jakarta, Pacific Place features a free kids' club and puts you a short five-minute drive from Blok M Square. You can visit the spa to indulge in deep-tissue massages, body wraps or aromatherapy, and PASOLA Jakarta serves breakfast, lunch and dinner. An outdoor pool, a poolside bar and a health club are other highlights at this luxurious hotel. The property is only a short walk to public transportation: Istora MRT Station is 10 minutes away.

All-inclusive

All-inclusive room rates at The Ritz-Carlton Jakarta, Pacific Place are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Languages

Chinese (Mandarin), Dutch, English, German, Hindi, Indonesian, Japanese, Korean, Spanish

At a glance

Hotel size

  • 62 rooms
  • Arranged over 25 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; check-in end time: midnight
  • Contactless check-in and check-out are available
  • Express check-in/out available
  • Minimum check-in age – 17
  • Check-out time is noon
  • Contactless check-out

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 17

Children

  • Up to 10 children (1 year old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • Free supervised childcare
  • Free children's club

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired internet access in public areas
  • Free WiFi and wired internet access in rooms

Parking

  • Free on-site self-parking
  • On-site valet parking (USD 6 per day)
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 6:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Coffee/tea in a common area
  • Barbecue grills
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Free children's club
  • Free supervised childcare/activities
  • Children's menu

What to do

  • Shopping

Working away

  • Business centre
  • Meeting rooms
  • Conference centre (38750 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 2007
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Health club
  • An outdoor pool
  • Shopping centre on-site
  • Full-service spa
  • Hot tub
  • Sauna
  • Steam room
  • Vegan dining options
  • Vegetarian dining options
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Banquet hall
  • Reception hall

Accessibility

  • Wheelchair-accessible bathroom dressing table
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Closed-captioned TV
  • Portable bath seats
  • Lowered plug sockets in bathroom
  • Low-height worktop and sink
  • Height-adjustable showerheads
  • Grab bar near toilet
  • Grab bar in bath
  • Roll-in shower
  • Transfer shower
  • Lever door handles
  • Area rugs in room
  • Thin carpet in room

Room amenities

Be entertained

  • IPod docking station
  • 46-inch LED TV
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Dressing gowns and slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Separate bath and shower
  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired internet
  • Phone
  • Desk chair

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, The Spa. Services include deep-tissue massages, hot stone massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 17 years old are not allowed in the spa.

Dining

PASOLA Jakarta – This buffet restaurant serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately USD 24 per person

Children & extra beds

  • Rollaway beds are available for USD 60.0 per day

Parking

  • Valet parking costs USD 6 per day

Pool, spa, & gym (if applicable)

  • Guests under 17 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property accepts credit cards, debit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Also known as

Ritz-Carlton Jakarta Pacific Place Hotel
Ritz-Carlton Pacific Place Hotel
Ritz-Carlton Jakarta Pacific Place
Ritz-Carlton Pacific Place
Ritz-Carlton Pacific Place Hotel Jakarta
The Ritz-Carlton Jakarta, Pacific Place Hotel
The Ritz-Carlton Jakarta, Pacific Place Jakarta
The Ritz-Carlton Jakarta, Pacific Place Hotel Jakarta

Frequently asked questions

Does The Ritz-Carlton Jakarta, Pacific Place offer free cancellation for a full refund?
Yes, The Ritz-Carlton Jakarta, Pacific Place does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at The Ritz-Carlton Jakarta, Pacific Place?
Yes, there's an outdoor pool.
Are pets allowed at The Ritz-Carlton Jakarta, Pacific Place?
Sorry, pets aren't allowed.
Is parking offered on site at The Ritz-Carlton Jakarta, Pacific Place?
Yes, there's free self parking.
What are the check-in and check-out times at The Ritz-Carlton Jakarta, Pacific Place?
Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is noon. Express check-in and check-out and contactless social distancing and check-out are available.
What is there to do at The Ritz-Carlton Jakarta, Pacific Place and nearby?
The Ritz-Carlton Jakarta, Pacific Place has a spa, an outdoor pool and a steam room, as well as a picnic area and a garden.
Are there restaurants at or near The Ritz-Carlton Jakarta, Pacific Place?
Yes, there's an on-site restaurant, PASOLA Jakarta.
What's the area around The Ritz-Carlton Jakarta, Pacific Place like?
The Ritz-Carlton Jakarta, Pacific Place is a short 13-minute walk from fX Sudirman Mall and 15 minutes' walk from Golden Triangle.

The Ritz-Carlton Jakarta, Pacific Place Reviews

Reviews

9.6

Exceptional

9.6/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Exceptional

Cannot say enough nice things about our stay here. The staff was absolutely incredible at every step from supporting booking bars and restaurants to accommodating our requests. We truly felt like friends by the end of our trip. They remembered details of where we’d been (Bali) and our flight times leaving which was just such a nice touch. The room was super spacious and the food was absolutely delicious. We enjoyed the pool and the massage at the spa was 10/10. We really, really loved our stay!
Vincent Andretta, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Outstanding stay at the Ritz-Carlton. Great central location for many restaurants and bars, shopping and other activities. The staff was outstanding and everything was instantly made perfect and ready to go!
Rodherick, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Taylor, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Huyen, 1-night trip
Verified Expedia guest review

10/10 Exceptional

incredible staff and service.
Bashayer, 4-night business trip
Verified Expedia guest review

8/10 Very good

코로나 시국이지만, 잠시 바람 쐴겸 호텔스테이 2박했습니다. 조식도, 룸컨디션도,라운지 서비스도 좋았습니다. (코로나때문에 레스토랑이 활성화가 안되서 주문해 먹는 시스템이 대부분이었는데 맛은 좋았습니다) 딱 하나 실망했던건 수영장 컨디션. 하수구 냄새가 너무 나서 참다 참다 나와버렸어요ㅜㅜ 물에서 나는 냄새는 아닌거 같고 어디선가 풍겨오는 오수 냄새였는데 비위가 상해 힘들더라구요
2-night family trip
Verified Expedia guest review

8/10 Very good

Staffnya sangat ramah.. kami merayakan anniversary dan diberikan dekorasi.. its so memorable.. thank you Ritz Carlton..
1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Awesome place to stay, food is great. Best area in Jakarta.
2-night family trip
Verified Expedia guest review

10/10 Exceptional

Amazing! Ritz Carlton Pacific Place always providing the extra mile in service, that’s why we keep coming back.
Mats, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very friendly and helpful staff convenient location
2-night business trip
Verified Expedia guest review

8/10 Very good

Perfect Hotel fo Business, Not for family.
Room was very spacious Well equipped Coffee maker in the room was nice (Illy coffee) I booked room for 3 people. Each room for 3 people (offered by hotels.com). 3 times meals were included. But finally I just knew that meal facility was only for 2 people (in spite of the fact that I booked the room for 3 people) Pay extras for one person The choice of meal was limited (buffet) The hotel was connected with pacific place mall. No connecting rooms in this hotel (not suitable with family members of 6 who need a connecting room)
BRAHMANA, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Exceptional sta
1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

big spacious rooms, excellent service
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

We very thank full for best service but shower room not clean at tile corner & also for carpet have alot spotted , another thing are best
F KRISTINA, 1-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

The hotel is amazing, especially the services of all staff are perfect, speck good English, polite, caring and so friendly. I must comeback next time.
CHI YEUNG, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

The room was wonderful and the check in process was very smooth and efficient. We were celebrating one of our birthdays and they decorated the room with balloons and we also got a birthday cake and some chocolate. The staff at Ritz were amazing in carrying out their work and including personal touches to it. Our concierge, Naomi was professional and accommodating during our interactions with her online and in person. She even left us a note and a parting gift on our last night there. The housekeepers were also lovely and did their job really well. Two of them, Tantan and Putra, also a left note to welcome us on our first day there. On the last night, Wayan prepared a bath with a vase of roses to help us relax. Overall, the service and people at Ritz were wonderful and really made a good lasting impression on us. Looking forward to staying with you in the future.
3-night family trip
Verified Expedia guest review

10/10 Exceptional

Bathtub with the view
Salsalia, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Happy Family bonding day
Great hotel to stay ...👍👍👍👍👍 Friendly staff ...💖 Do not worry to be hungry .... continue food service from morning ti night 👍 Beside hotel building is Jakarta HardRock Below hotel plenty luxury shop ...
SAHAD, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review

10/10 Exceptional

Had good and happy memories at the rotz
2-night trip
Verified Expedia guest review

8/10 Very good

1-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Overall is good , just swimming pool average , I have club lounge access but foods no many options,
1-night family trip
Verified Wotif guest review

8/10 Very good

Breakfast is not good
LF Cindy, 2-night trip with friends
Verified Hotels.com guest review