Jalan Jendral Sudirman Kav 52-53, Sudirman Central Business District, Jakarta, Jakarta, 12190
What's nearby
Pacific Place - 1 min walk
Kidzania - 2 min walk
Plaza Senayan - 4 min drive
Gelora Bung Karno Stadium - 6 min drive
Grand Indonesia - 6 min drive
Getting around
Jakarta (HLP-Halim Perdanakusuma Intl.) - 24 min drive
Jakarta (CGK-Soekarno-Hatta Intl.) - 40 min drive
Kuningan Station - 5 min drive
Pancoran Station - 5 min drive
Rasuna Said Station - 6 min drive
Istora MRT Station - 10 min walk
Senayan MRT Station - 17 min walk
Bendungan Hilir Station - 20 min walk
Restaurants
Ippudo - 4 min walk
Odysseia - 2 min walk
Osteria Gia - 1 min walk
The Papilion Duo - 1 min walk
Kopi Kenangan - 3 min walk
About this property
The Ritz-Carlton Jakarta, Pacific Place
The Ritz-Carlton Jakarta, Pacific Place features a free kids' club and puts you a short five-minute drive from Blok M Square. You can visit the spa to indulge in deep-tissue massages, body wraps or aromatherapy, and PASOLA Jakarta serves breakfast, lunch and dinner. An outdoor pool, a poolside bar and a health club are other highlights at this luxurious hotel. The property is only a short walk to public transportation: Istora MRT Station is 10 minutes away.
All-inclusive
All-inclusive room rates at The Ritz-Carlton Jakarta, Pacific Place are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).
Languages
Chinese (Mandarin), Dutch, English, German, Hindi, Indonesian, Japanese, Korean, Spanish
At a glance
Hotel size
62 rooms
Arranged over 25 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in/out available
Minimum check-in age – 17
Check-out time is noon
Contactless check-out
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 17
Children
Up to 10 children (1 year old and younger) stay free when occupying the parent or guardian's room using existing bedding
Free supervised childcare
Free children's club
Pets
Pets not allowed
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
Parking
Free on-site self-parking
On-site valet parking (USD 6 per day)
Wheelchair-accessible parking on site
Other information
Smoke-free property
Property amenities
Food and drink
Full breakfast (surcharge) each morning 6:00 AM–10:00 AM
Restaurant
Bar/lounge
Poolside bar
Coffee shop
Coffee/tea in a common area
Barbecue grills
24-hour room service
Snack bar/deli
Travelling with children
Children stay for free (see details)
Free children's club
Free supervised childcare/activities
Children's menu
What to do
Shopping
Working away
Business centre
Meeting rooms
Conference centre (38750 square feet of space)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Wedding services
Multilingual staff
Pool loungers
Pool umbrellas
Facilities
1 building/tower
Built in 2007
ATM/banking
Safe-deposit box at front desk
Garden
Picnic area
Terrace
Health club
An outdoor pool
Shopping centre on-site
Full-service spa
Hot tub
Sauna
Steam room
Vegan dining options
Vegetarian dining options
At least 80% of lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic coffee stirrers
Banquet hall
Reception hall
Accessibility
Wheelchair-accessible bathroom dressing table
Braille/raised signage
Lift
Wheelchair-accessible
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Assistive listening devices available
Wheelchair-accessible concierge desk
Wheelchair-accessible registration desk
Wheelchair-accessible spa
Wheelchair-accessible pool
Wheelchair-accessible fitness centre
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Visual alarms in hallways
Closed-captioned TV
Portable bath seats
Lowered plug sockets in bathroom
Low-height worktop and sink
Height-adjustable showerheads
Grab bar near toilet
Grab bar in bath
Roll-in shower
Transfer shower
Lever door handles
Area rugs in room
Thin carpet in room
Room amenities
Be entertained
IPod docking station
46-inch LED TV
Premium cable channels
Home comfort
Air conditioning (climate-controlled)
Minibar
Coffee/tea maker
Electric kettle
Dressing gowns and slippers
Iron/ironing board
Sleep well
Pillow menu
Blackout curtains
Soundproofed rooms
Turndown service
Premium bedding
Free cot/infant bed
Rollaway/extra bed (surcharge)
What to enjoy
In-room massage
Freshen up
Private bathroom
Separate bath and shower
Designer toiletries
Hairdryer
Towels
Stay connected
Desk
Free newspapers
Free WiFi and wired internet
Phone
Desk chair
Food and drink
Fridge
Free bottled water
More
Daily housekeeping
In-room safe (laptop compatible)
Connecting/adjoining rooms available
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa, The Spa. Services include deep-tissue massages, hot stone massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna and a steam room.
The spa is open daily. Guests under 17 years old are not allowed in the spa.
Dining
PASOLA Jakarta – This buffet restaurant serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.
Fees & policies
Optional extras
Full breakfast is offered for an extra charge of approximately USD 24 per person
Children & extra beds
Rollaway beds are available for USD 60.0 per day
Parking
Valet parking costs USD 6 per day
Pool, spa, & gym (if applicable)
Guests under 17 years old are not allowed in the spa
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property accepts credit cards, debit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Also known as
Ritz-Carlton Jakarta Pacific Place Hotel
Ritz-Carlton Pacific Place Hotel
Ritz-Carlton Jakarta Pacific Place
Ritz-Carlton Pacific Place
Ritz-Carlton Pacific Place Hotel Jakarta
The Ritz-Carlton Jakarta, Pacific Place Hotel
The Ritz-Carlton Jakarta, Pacific Place Jakarta
The Ritz-Carlton Jakarta, Pacific Place Hotel Jakarta
Frequently asked questions
Does The Ritz-Carlton Jakarta, Pacific Place offer free cancellation for a full refund?
Yes, The Ritz-Carlton Jakarta, Pacific Place does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at The Ritz-Carlton Jakarta, Pacific Place?
Yes, there's an outdoor pool.
Are pets allowed at The Ritz-Carlton Jakarta, Pacific Place?
Sorry, pets aren't allowed.
Is parking offered on site at The Ritz-Carlton Jakarta, Pacific Place?
Yes, there's free self parking.
What are the check-in and check-out times at The Ritz-Carlton Jakarta, Pacific Place?
Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is noon. Express check-in and check-out and contactless social distancing and check-out are available.
What is there to do at The Ritz-Carlton Jakarta, Pacific Place and nearby?
The Ritz-Carlton Jakarta, Pacific Place has a spa, an outdoor pool and a steam room, as well as a picnic area and a garden.
Are there restaurants at or near The Ritz-Carlton Jakarta, Pacific Place?
Yes, there's an on-site restaurant, PASOLA Jakarta.
What's the area around The Ritz-Carlton Jakarta, Pacific Place like?
The Ritz-Carlton Jakarta, Pacific Place is a short 13-minute walk from fX Sudirman Mall and 15 minutes' walk from Golden Triangle.
The Ritz-Carlton Jakarta, Pacific Place Reviews
Reviews
9.6
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.8/10
Staff & service
9.8/10
Amenities
9.6/10
Property conditions & facilities
9.6/10
Eco-friendliness
Reviews
10/10 Exceptional
14 July 2024
Cannot say enough nice things about our stay here. The staff was absolutely incredible at every step from supporting booking bars and restaurants to accommodating our requests. We truly felt like friends by the end of our trip. They remembered details of where we’d been (Bali) and our flight times leaving which was just such a nice touch. The room was super spacious and the food was absolutely delicious. We enjoyed the pool and the massage at the spa was 10/10. We really, really loved our stay!
Vincent Andretta
Vincent Andretta, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
15 May 2024
Outstanding stay at the Ritz-Carlton. Great central location for many restaurants and bars, shopping and other activities. The staff was outstanding and everything was instantly made perfect and ready to go!
Rodherick
Rodherick, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
17 May 2023
Taylor
Taylor, 1-night trip
Verified Expedia guest review
10/10 Exceptional
9 February 2023
Huyen
Huyen, 1-night trip
Verified Expedia guest review
10/10 Exceptional
21 August 2022
incredible staff and service.
Bashayer
Bashayer, 4-night business trip
Verified Expedia guest review
8/10 Very good
13 May 2021
코로나 시국이지만, 잠시 바람 쐴겸 호텔스테이 2박했습니다. 조식도, 룸컨디션도,라운지 서비스도 좋았습니다. (코로나때문에 레스토랑이 활성화가 안되서 주문해 먹는 시스템이 대부분이었는데 맛은 좋았습니다) 딱 하나 실망했던건 수영장 컨디션. 하수구 냄새가 너무 나서 참다 참다 나와버렸어요ㅜㅜ 물에서 나는 냄새는 아닌거 같고 어디선가 풍겨오는 오수 냄새였는데 비위가 상해 힘들더라구요
Verified traveller
2-night family trip
Verified Expedia guest review
8/10 Very good
12 May 2021
Staffnya sangat ramah.. kami merayakan anniversary dan diberikan dekorasi.. its so memorable.. thank you Ritz Carlton..
Verified traveller
1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
25 April 2021
Awesome place to stay, food is great.
Best area in Jakarta.
Verified traveller
2-night family trip
Verified Expedia guest review
10/10 Exceptional
7 March 2021
Amazing! Ritz Carlton Pacific Place always providing the extra mile in service, that’s why we keep coming back.
Mats
Mats, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
10 February 2020
Very friendly and helpful staff convenient location
Verified traveller
2-night business trip
Verified Expedia guest review
8/10 Very good
11 January 2020
Perfect Hotel fo Business, Not for family.
Room was very spacious
Well equipped
Coffee maker in the room was nice
(Illy coffee)
I booked room for 3 people.
Each room for 3 people (offered by hotels.com). 3 times meals were included.
But finally I just knew that meal facility was only for 2 people (in spite of the fact that I booked the room for 3 people)
Pay extras for one person
The choice of meal was limited (buffet)
The hotel was connected with pacific place mall.
No connecting rooms in this hotel (not suitable with family members of 6 who need a connecting room)
BRAHMANA
BRAHMANA, 2-night family trip
Verified Hotels.com guest review
8/10 Very good
31 December 2019
Verified traveller
2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
30 December 2019
Verified traveller
1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
28 December 2019
Exceptional sta
Verified traveller
1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
4 December 2019
big spacious rooms, excellent service
Verified traveller
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
20 October 2019
We very thank full for best service but shower room not clean at tile corner & also for carpet have alot spotted , another thing are best
F KRISTINA
F KRISTINA, 1-night romance trip
Verified Hotels.com guest review
10/10 Exceptional
17 October 2019
The hotel is amazing, especially the services of all staff are perfect, speck good English, polite, caring and so friendly. I must comeback next time.
CHI YEUNG
CHI YEUNG, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
21 September 2019
The room was wonderful and the check in process was very smooth and efficient. We were celebrating one of our birthdays and they decorated the room with balloons and we also got a birthday cake and some chocolate. The staff at Ritz were amazing in carrying out their work and including personal touches to it. Our concierge, Naomi was professional and accommodating during our interactions with her online and in person. She even left us a note and a parting gift on our last night there. The housekeepers were also lovely and did their job really well. Two of them, Tantan and Putra, also a left note to welcome us on our first day there. On the last night, Wayan prepared a bath with a vase of roses to help us relax. Overall, the service and people at Ritz were wonderful and really made a good lasting impression on us. Looking forward to staying with you in the future.
Verified traveller
3-night family trip
Verified Expedia guest review
10/10 Exceptional
20 August 2019
Salsalia
Salsalia, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
5 August 2019
Happy Family bonding day
Great hotel to stay ...👍👍👍👍👍
Friendly staff ...💖
Do not worry to be hungry ....
continue food service from morning ti night 👍
Beside hotel building is Jakarta HardRock
Below hotel plenty luxury shop ...
SAHAD
SAHAD, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
28 July 2019
Verified traveller
1-night trip
Verified Expedia guest review
10/10 Exceptional
12 July 2019
Had good and happy memories at the rotz
Verified traveller
2-night trip
Verified Expedia guest review
8/10 Very good
17 June 2019
Verified traveller
1-night romance trip
Verified Hotels.com guest review
10/10 Exceptional
15 June 2019
Overall is good , just swimming pool average ,
I have club lounge access but foods no many options,