Northern Lights Regional Health Center - 3 min drive
Keyano College - 4 min drive
Heritage Park - 4 min drive
Getting around
Fort McMurray, AB (YMM) - 19 min drive
Restaurants
Tim Hortons - 14 min walk
Tim Hortons - 5 min drive
McDonald's - 5 min drive
Mary Brown's Famous Chicken & Taters - 5 min drive
A&W Restaurant - 13 min walk
About this property
Franklin Suite Hotel
When visiting Fort McMurray, Franklin Suite Hotel is a great choice to consider. Guests can enjoy the 24-hour fitness centre, and snowboarding and snowmobiling are nearby. The helpful staff and spacious guest rooms get great marks from fellow travellers.
Languages
English
At a glance
Hotel size
75 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is 11 AM
Contactless check-out
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cots (infant beds)
Pets
Pets allowed*
Service animals welcome
Internet
Free WiFi in public areas
Free Wi-Fi in rooms (speed: 25+ Mbps)
Parking
Free secured, covered on-site self-parking
Wheelchair-accessible parking on site
Height restrictions apply for on-site parking
Other information
Smoke-free property
Property amenities
Food and drink
Free continental breakfast each morning 5:30 AM–8:30 AM
Water dispenser
Travelling with children
Local/corner shop
What to do
Golfing nearby
Snowboarding nearby
Working away
Business centre
Meeting room
Services
24-hour front desk
Dry cleaning/laundry services
Luggage storage
Romance packages
Facilities
ATM/banking
Television in common areas
24-hour fitness centre
At least 80% of lighting from LEDs
Water dispenser
Banquet hall
Accessibility
Braille/raised signage
Lift
Lift door width (centimetres): 91
Wheelchair-accessible parking
1 on-site accessible parking spaces
Wheelchair-accessible public bathroom
Wheelchair-accessible path to lift
Wheelchair-accessible business centre
Handrails in stairwells
Stairwell handrail height (centimetres): 86
Well-lit path to entrance
Room amenities
Be entertained
40-inch flat-screen TV
Cable TV channels
Home comfort
Air conditioning and heating
Portable fan
Coffee/tea maker
Electric kettle
Iron/ironing board
Window screens
Sleep well
Hypo-allergenic bedding
Down duvet
Blackout curtains
Soundproofed rooms
Travel cot
Bed sheets provided
What to enjoy
Balcony
Separate dining area
Separate sitting area
Freshen up
Private bathroom
Shower/bath combination
Eco-friendly toiletries
Hairdryer
Towels
Stay connected
Desk
Complimentary wireless Internet access (speed of 25+ Mbps)
Free local calls
Food and drink
Fridge
Microwave
Kitchenette
Toaster oven
Cookware, dishes and utensils
Dishwasher
More
Housekeeping (on request)
Eco-friendly toiletries
Fees & policies
Renovations and closures
The property will be renovating from 8 April 2024 to 31 December 2024 (completion date subject to change). The following areas are affected:
Hallway
Selected guestrooms
Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.
Pets
Service animals exempt from fees
Pet deposit: CAD 200 per stay
Pets are allowed for an extra charge of CAD 20 per pet, per night
Parking
Parking height restrictions apply
Policies
Noise-free guestrooms cannot be guaranteed.
This property uses eco-friendly cleaning products.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Also known as
Franklin Suite Hotel Fort McMurray
Franklin Suite Hotel
Franklin Suite Fort McMurray
Franklin Suite
Franklin Suite Hotel Fort McMurray, Alberta
Franklin Suite Hotel Hotel
Franklin Suite Hotel Fort McMurray
Franklin Suite Hotel Hotel Fort McMurray
Frequently asked questions
Does Franklin Suite Hotel offer free cancellation for a full refund?
Yes, Franklin Suite Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Franklin Suite Hotel?
Yes, pets are welcome. There's a charge of CAD 20 per pet, per night, and there's also a deposit of CAD 200 per stay. Service animals are exempt from fees.
Is parking offered on site at Franklin Suite Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Franklin Suite Hotel?
Check-in start time: 3:00 PM; check-in end time: 2:00 AM. Check-out time is 11 AM. Contactless social distancing and check-out are available.
Is there an on-site casino at Franklin Suite Hotel?
No, this hotel doesn't have a casino, but Rivers Casino (12-min walk) is nearby.
What is there to do at Franklin Suite Hotel and nearby?
During the winter, enjoy fun activities nearby such as snowboarding and snowmobiling, and return when the snow melts for a round of golf at the nearby golf course. Franklin Suite Hotel also has a 24-hour fitness centre.
Does Franklin Suite Hotel have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchenette is available in every room, and also includes a fridge, a dishwasher and a microwave.
Does Franklin Suite Hotel have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Franklin Suite Hotel like?
Franklin Suite Hotel is located by the river, a short 13-minute walk from MacDonald Island Park and 15 minutes' walk from Athabasca River.
Franklin Suite Hotel Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
9.4/10
Staff & service
8.6/10
Amenities
8.8/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
6/10 Good
14 December 2024
Lovepreet
Lovepreet, 1-night business trip
Verified Hotels.com guest review
4/10 Fair
16 September 2024
This is based on the fact that it is in Ft Mac but the hotel is more like a poorly run condo air bnb. First overall look was that it wants to be a hotel but the furniture was damaged and disorganized with a layer of construction dust on everything as they complete renovations. Nice kitchenette but 2 bowls and 2 cups aren't doing me any good with nothing to cook on and no coffee filters for the machine.
It was freezing in the suite and I walked to the front desk for an extra blanket as I could not change the thermostat from A/C to heat. The woman said she would "call the room phone" but there is no phone in the room. She did come up to the room with a thin sheet as my blanket because she could not find anything else. It was for a smaller bed and didn't help.
After 2 nights I returned to the front desk to request the room be tidied because they only provided 2 face cloths and the garbage needed to be taken out. The woman at the desk informed me that they only clean after 3 nights .. that just did not make sense to me as they did not provide enough towels and space to allow a 3 night stay without replenishing supplies. I didn't need the floor mopped or the bed made, just some darn towels and a larger garbage bin.
The amenities are non existent.
Overall, I just could not stay there for another night and left early even though I ended up paying for the full time booked. I can't fault them for charging me but I was just so uncomfortable that I had to go home.
SaDea
SaDea, 4-night romance trip
Verified Expedia guest review
4/10 Fair
16 September 2024
The room did not have clean furniture in it, the furniture was incredibly worn and tattered. The bathroom had broken tiles, falling off the walls. The repairs on the ceilings and walls were terrible. It felt like I was staying in a low end apartment. Not having a breakfast but instead a "bagged" breakfast was sub-par. We have frequented this hotel consistently for years but will be looking for other options in the future.
Kerri
Kerri, 3-night trip
Verified Expedia guest review
8/10 Very good
8 August 2024
The staff are the greatest, they make my stay so easy,2nd time Ive stayed there. I'll go back in a minute
Carolyn
Carolyn, 2-night trip
Verified Expedia guest review
4/10 Fair
28 July 2024
There were signs stating the hotel had bugs (not bed bugs) and that this was normal because they were surrounded by a forest. I've stayed at other hotels in Ft Mac this is not the case. There were bugs in my shower and even in my bed when i pulled back the covers. Also only one plug in worked so it was lamp or laptop. Will not stay again.
Brandi
Brandi, 3-night business trip
Verified Expedia guest review
10/10 Exceptional
24 July 2024
Joseph
Joseph, 1-night trip
Verified Expedia guest review
10/10 Exceptional
23 July 2024
Great
Shirley
Shirley, 1-night romance trip
Verified Expedia guest review
6/10 Good
10 July 2024
Aaron
Aaron, 1-night trip
Verified Expedia guest review
10/10 Exceptional
9 July 2024
Spacious room, great bathtub!
Room was beautifully appointed with soaker tub. Staff especially gracious, especially Rain at the front desk. Will stay again!
Kimberley
Kimberley, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
7 July 2024
Pick my son up 4-5 times a year and always stay overnight till my flight home. Always happy with the service, room and value for the money. Back in a few months :)
Arthur
Arthur, 1-night family trip
Verified Expedia guest review
6/10 Good
3 July 2024
The fridge was sketchy - did not work at first, then was very noisy when it did work. I had to shut it off to get some sleep. Staff did send maintenance in. On my return to the room, I was surprised to see 2 fridges - the original one and another one on the floor beneath it. I still had to shut off the existing one to get some sleep. I have to wonder why they didn't take the noisy one away... I didn't return to the room until 11 pm, & they knew I was checking out in the morning. Made me feel like they were in the midst of making things right for the next guest, not for me.
Terry
Terry, 2-night trip
Verified Expedia guest review
4/10 Fair
21 June 2024
Construction
First off I never got the room in booked. I asked for 2, queens only got one queen but since I was solo was not a big deal. We were never informed of the construction. There was construction right above my room until 11pm. I had to work early so this was less than ideal. I ended up calling the desk to tell them to stop but they didn’t stop until 11pm. I was not super impressed. I get you have to do construction but it should stop at a certain time and should be informed ahead of time.
Ryan
Ryan, 4-night business trip
Verified Hotels.com guest review
6/10 Good
12 June 2024
Stephen
Stephen, 1-night trip
Verified Hotels.com guest review
6/10 Good
10 June 2024
Internet cannot be used, extremely slow. The heating did not work, although it was +4C outside. The room was not heated.
Verified traveller
1-night trip
Verified Hotels.com guest review
8/10 Very good
10 June 2024
Kerri
Kerri, 2-night trip
Verified Expedia guest review
10/10 Exceptional
10 June 2024
Good
Sajjad
Sajjad, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
5 June 2024
alexey
alexey, 1-night trip
Verified Expedia guest review
10/10 Exceptional
5 June 2024
Amy
Amy, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
3 June 2024
The room was fantastic and very clean. The staff was very friendly and helpful. Plan on staying here again next time Im there
Vicki
Vicki, 1-night romance trip
Verified Expedia guest review
8/10 Very good
30 May 2024
Been using the hotel for techs coming in for jobs and it’s been accommodating for our needs, rooms are clean and good location
Margaret
Margaret, 2-night business trip
Verified Expedia guest review
2/10 Poor
25 May 2024
Property had renovations going and did not mention this . It was major renos right above the room i was supposed to be staying in . I explained that i worked nightshift from 6 pm to 6am and could not sleep during the renovations . They did not have another room available
Ricardo
Ricardo, 14-night business trip
Verified Expedia guest review
8/10 Very good
22 May 2024
Nice stuff, breakfast not good enough, changed room in second night due to too close to highway which means loud at night, fast cool and heat, comfort bed. They are doing renovations on top two floor means if you stay at floor 3, will be loud before 6pm during day time.