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OYO The Chiltern Hotel

3.0 star property
Luton hotel with restaurant and bar/lounge

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Photo gallery for OYO The Chiltern Hotel

1 bedroom, desk, free WiFi, bed sheets
Lift
Lobby
Breakfast and dinner served
Lobby
In the heart of town, OYO The Chiltern Hotel offers a warm welcome with its on-site restaurant and bar. Unwind on the terrace or get moving at the gym, all while staying connected with in-room WiFi. With luggage storage and meeting rooms available, this hotel has left previous guests feeling satisfied.

Reviews

6.4 out of 10
Good

Popular amenities

  • Air conditioning
  • Bar
  • 24/7 front desk
  • Laundry facilities
  • Free parking
  • Non-smoking

Main amenities (7)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Room service
  • 24-hour front desk
  • Air conditioning
  • Laundry service
  • Luggage storage

Feel at home (6)

  • Children stay free
  • Private bathroom
  • Television
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Free self-parking
The current price is HK$536
HK$653 total
includes taxes & fees
28 Aug - 29 Aug

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Deluxe Room, 1 Double Bed

1 bedroom, desk, free WiFi, bed sheets

Deluxe Room, 1 Double Bed

Highlights

Air conditioning
Heating
Flat-screen TV
Separate bedroom
Private bathroom
Wardrobe
Daily housekeeping
Desk
  • 9 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Triple Room, Multiple Beds

1 bedroom, desk, free WiFi, bed sheets

Standard Triple Room, Multiple Beds

Highlights

Air conditioning
Heating
Flat-screen TV
Separate bedroom
Private bathroom
Wardrobe
Daily housekeeping
Desk
  • 9 sq m
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

View all photos for Standard Room, 1 Double Bed

1 bedroom, desk, free WiFi, bed sheets

Standard Room, 1 Double Bed

Highlights

Air conditioning
Heating
Flat-screen TV
Separate bedroom
Private bathroom
Wardrobe
Daily housekeeping
Desk
  • 9 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 2 Single Beds

1 bedroom, desk, free WiFi, bed sheets

Deluxe Room, 2 Single Beds

Highlights

Air conditioning
Heating
Flat-screen TV
Separate bedroom
Private bathroom
Wardrobe
Daily housekeeping
Desk
  • 9 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 2 Single Beds

1 bedroom, desk, free WiFi, bed sheets

Standard Room, 2 Single Beds

Highlights

Air conditioning
Heating
Flat-screen TV
Separate bedroom
Private bathroom
Wardrobe
Daily housekeeping
Desk
  • 9 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room

1 bedroom, desk, free WiFi, bed sheets

Family Room

Highlights

Air conditioning
Heating
Flat-screen TV
Separate bedroom
Private bathroom
Wardrobe
Daily housekeeping
Desk
  • 9 sq m
  • Sleeps 4
  • 2 Queen Beds

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  • 24/7 front desk
7.8 out of 10, Good, 450 reviews
The price is HK$509
HK$611 total
includes taxes & fees
18 Aug - 19 Aug
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About the area

Map
Waller Avenue, Luton, England, LU4 9RU

What's nearby

  • Kenilworth Road Stadium - 2 min drive - 1.7 km
  • Luton Mall - 4 min drive - 3.1 km
  • Grosvenor Casinos - 4 min drive - 3.4 km
  • University of Bedfordshire - 4 min drive - 3.4 km
  • ZSL Whipsnade Zoo - 18 min drive - 12.4 km

Getting around

  • London (LTN-Luton) - 13 min drive
  • Heathrow Airport (LHR) - 40 min drive
  • London (STN-Stansted) - 64 min drive
  • Luton Station - 11 min drive
  • Harlington Station - 12 min drive
  • Leagrave Station - 20 min walk

Restaurants

  • ‪Rathiga Restaurant - ‬2 min drive
  • ‪T’z Treats - ‬8 min walk
  • Domino's Pizza
  • ‪McDonald's - ‬5 min walk
  • ‪KFC - ‬8 min walk

About this property

OYO The Chiltern Hotel

At OYO The Chiltern Hotel, you'll be within a 15-minute drive of ZSL Whipsnade Zoo. Guests looking for a bite to eat can visit Chiltern Restaurant, which serves breakfast and dinner.

Languages

English, Polish

At a glance

DONE

Hotel size

    • 97 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 2 PM; check-in end time: midnight
    • Early check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is 11:00 AM
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property's breakfast is served in guestrooms.
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (6 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
    • No cots (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • Street parking available
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Room service

Travelling with children

  • Children stay for free (see details)

What to do

  • Golfing nearby

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • 1 building/tower

Accessibility

  • Wheelchair-accessible
  • No lift (single-level property)

Room amenities

Be entertained

  • Flat-screen television

Home comfort

  • Air conditioning and heating

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping

Special features

Dining

Chiltern Restaurant – This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Policies

This property does not have lifts.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, Barclaycard
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Also known as

Chiltern Hotel Luton
Chiltern Hotel
Chiltern Luton
OYO The Chiltern Hotel
The Chiltern Hotel Hotel
The Chiltern Hotel Luton
Chiltern Hotel Luton Airport
The Chiltern Hotel Hotel Luton

Frequently asked questions

Does OYO The Chiltern Hotel offer free cancellation for a full refund?

Yes, OYO The Chiltern Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at OYO The Chiltern Hotel?

Sorry, pets aren't allowed.

Is parking offered on site at OYO The Chiltern Hotel?

Yes, there's free self parking.

What are the check-in and check-out times at OYO The Chiltern Hotel?

Check-in start time: 2 PM; check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability).

Is there an on-site casino at OYO The Chiltern Hotel?

No, this hotel doesn't have a casino, but Genting Casino Luton (4-min drive) and Grosvenor Casinos (4-min drive) are both nearby.

Are there restaurants at or near OYO The Chiltern Hotel?

Yes, there's an on-site restaurant, Chiltern Restaurant.

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OYO The Chiltern Hotel Reviews

Reviews

6.4

Good

6.6/10

Cleanliness

7.2/10

Staff & service

6.4/10

Amenities

5.8/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

8/10 Good

It was easy to get to and local facilities are nearby.
Geraldine, 1-night trip

10/10 Excellent

For the price very good place
Vitor, 1-night trip

10/10 Excellent

Good stay

It was an amazing stay and the staff were friendly.
1-night trip

8/10 Good

Quick check in and ok for 1 nights stay. Not much interaction with staff and not many facilities available
Iram, 1-night trip

10/10 Excellent

I liked the rooms but didn’t like waiting at the reception without being attended to as there was nobody
Algony, 1-night trip

6/10 Okay

Clean and adequate but no dining facility
Anthony, 1-night trip

10/10 Excellent

Am sooo hapyyyy room is very clean and safe place
Alina, 1-night trip

4/10 Poor

Staff at check in to be more experienced and polite to visitors
Gulnar, 1-night trip

10/10 Excellent

Helpful staff
Hussnain, 1-night trip

6/10 Okay

Avoid!!!

This hotel should genuinely not be open to the public as it is clearly currently being used for housing refugees.
Timothy, 1-night trip

4/10 Poor

Really noisy neighbours (other guests). Not sure if this is a migrant hotel, but the guests were not very considerate, didn’t speak or understand English and were quite rude tbh. Stayed here for 2x 4 nights visits and will definitely NOT be staying again when in the area!!
Mark, 4-night trip

2/10 Terrible

Disgusting place

This hotel should not be allowed to be open to the public, it's full of homeless people, refugees and when we came back to get our car as we didn't feel safe leaving our car their so we didn't even stay, the reception area was taken over by about 20 people praying on their mats and looked insulted we had walked in. Disgusting hotel and not a safe feeling at all.
1-night trip

2/10 Terrible

Avoid

Unclean, smelt profusely bad and no facilities was usable. Very disappointed in the hotel as online it appeared exquisite. Could not get a drink or a meal. All closed when i returned from the hospital at 9pm No staff around. The double bed was 2 singles pushed together. The bedding was soiled and also the towels. The hotel smelt very foisty
Tina, 1-night trip

2/10 Terrible

Got ripped off from the hotel!

The place is old, but not an issue. But the sheets weren't really clean and found a pubic hairs on my pillow. I slept in my day clothes. The facilities had free parking. I parked and asked reception during check in if that's the right place to park and they advice me yes. After return home from my business trip, I get a parking ticket from the hotel. I provided my receipts and prove I actually stayed there but yet they still insist to charge me with debt collection. Two night stay was 140 pounds. The fine is 170 pounds, and with Eurocar admin charge 45 pounds. After repeated chasing with Eurocar & Hotels.com they still refuse to waive the amount. Want to get ripped off, this is a good place to start.
2-night trip

4/10 Poor

Very poor. Bedroom did not have plug in sink, hairdryer, chair in bedroom, toilet roll holder. Lighting dreadful in room and no way to turn lights on or off without getting out of bed and walking to the door. No way of adjusting temperature in room.
Mr S A J, 1-night trip

2/10 Terrible

Awful

We had two rooms and it was one of the worst experiences I have ever had in a hotel. Had to be moved multiple times because tv didn’t work. Then the new room had hairs all over the bed. Faeces on the bath towel and for some reason around the window. It felt extremely unsafe and was confirmed the council are also housing people there. The windows wouldn’t close. Because of the cleanliness I couldn’t even have a tea I’m the morning and had to stand there for an hour naked drip drying because of the towels were covered in faeces. Hotel confirmed this was disgusting and would refund. but now no one is taking accountability and I still don’t have the refund.
Towels that have obviously been used to replace toilet roll
Callum, 1-night trip

10/10 Excellent

Lucy, 1-night trip

10/10 Excellent

deborah, 1-night trip

8/10 Good

Steve, 5-night trip

6/10 Okay

Sushmithan, 1-night trip

4/10 Poor

Poor service, dusty rooms with a horrid smell

The stay was overall disappointing. When I arrived, I was told I could not check in due to "computer issues" and that I would have to wait. This took around 20 minutes to resolve, and even then was only rushed because I prompted the receptionist. The corridors smelled of smoke, and felt like a construction site in parts. The room itself smelled of smoke too. It was dusty, with a large amount of dust settling on surfaces just overnight. The room was cold on entry, as the window had been left open. The bed was comfortable, but that was the only plus. The shower tray was missing too.
1-night trip

10/10 Excellent

Doug, 1-night trip

10/10 Excellent

Matt, 1-night trip

2/10 Terrible

Samuel, 1-night trip

8/10 Good

Jamie, 1-night trip