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Dreams Cozumel Cape Resort & Spa - All Inclusive

4.0 star property
All-inclusive beachfront property with spa, near Paradise Beach

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Dreams Cozumel Cape Resort & Spa - All Inclusive

View from room
Terrace/patio
Restaurant
Private beach, white sand, snorkelling, 2 beach bars
Exterior
VIP Access

Reviews

7.8 out of 10

Good

Popular amenities

  • Bar
  • Connecting rooms available
  • Pool
  • Spa
  • Gym
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • On a private beach
  • 4 restaurants and 2 beach bars
  • 2 bars/lounges
  • Full-service spa
  • Outdoor pool
  • Free children's club
  • Fitness centre
  • Free use of bicycles
  • Pool bar
  • 24-hour room service
  • Coffee shop/cafe

Feel at home (6)

  • Children's club (free)
  • Rollaway/extra beds available (surcharge)
  • Connecting/adjoining rooms available
  • Television
  • Garden
  • Daily housekeeping
The price is HK$2,508
HK$2,508 total
includes taxes & fees
20 Dec - 21 Dec

Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for Junior Suite, 2 Double Beds, Pool View (Preferred Club - Swim Out)

Minibar, in-room safe, individually decorated, individually furnished

Junior Suite, 2 Double Beds, Pool View (Preferred Club - Swim Out)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Blackout curtains
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed, Pool View (Preferred Club - Swim Out)

Minibar, in-room safe, individually decorated, individually furnished

Junior Suite, 1 King Bed, Pool View (Preferred Club - Swim Out)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Blackout curtains
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Beachfront (Preferred Club - Swim Out)

Minibar, in-room safe, individually decorated, individually furnished

Junior Suite, 1 King Bed, Beachfront (Preferred Club - Swim Out)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Blackout curtains
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Family Suite (Preferred Club)

Minibar, in-room safe, individually decorated, individually furnished

Family Suite (Preferred Club)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Flat-screen TV
Blackout curtains
Separate bedroom
  • Sleeps 6
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite, 2 Double Beds, Ocean View (Preferred Club)

Minibar, in-room safe, individually decorated, individually furnished

Junior Suite, 2 Double Beds, Ocean View (Preferred Club)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Blackout curtains
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 2 Double Beds, Oceanfront (Preferred Club)

Minibar, in-room safe, individually decorated, individually furnished

Junior Suite, 2 Double Beds, Oceanfront (Preferred Club)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Blackout curtains
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 2 Double Beds (Preferred Club - Tropical View)

Minibar, in-room safe, individually decorated, individually furnished

Junior Suite, 2 Double Beds (Preferred Club - Tropical View)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Blackout curtains
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 2 Double Beds, Pool View (Preferred Club)

Minibar, in-room safe, individually decorated, individually furnished

Junior Suite, 2 Double Beds, Pool View (Preferred Club)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Blackout curtains
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed, Oceanfront (Preferred Club)

Minibar, in-room safe, individually decorated, individually furnished

Junior Suite, 1 King Bed, Oceanfront (Preferred Club)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Blackout curtains
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Pool View (Preferred Club)

Minibar, in-room safe, individually decorated, individually furnished

Junior Suite, 1 King Bed, Pool View (Preferred Club)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Blackout curtains
  • Sleeps 4
  • 1 King Bed

View all photos for Preferred Club Junior Suite King

Minibar, in-room safe, individually decorated, individually furnished

Preferred Club Junior Suite King

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Blackout curtains
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Ocean View (Preferred Club)

Minibar, in-room safe, individually decorated, individually furnished

Junior Suite, 1 King Bed, Ocean View (Preferred Club)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Blackout curtains
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Room (Deal of the Day)

Minibar, in-room safe, individually decorated, individually furnished

Room (Deal of the Day)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Blackout curtains
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Master Suite Ocean View

Minibar, in-room safe, individually decorated, individually furnished

Master Suite Ocean View

Highlights

Individually furnished
Individually decorated
Private pool
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Flat-screen TV
Blackout curtains
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 2 Double Beds, Beachfront (Preferred Club - Swim Out)

Minibar, in-room safe, individually decorated, individually furnished

Junior Suite, 2 Double Beds, Beachfront (Preferred Club - Swim Out)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Blackout curtains
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Similar properties

On the beach, beach massages, scuba diving, snorkelling

Secrets Aura Cozumel - Adults Only - All Inclusive

Pool
Spa
Free parking
Free WiFi
6.8 out of 10, (1136)
The price is HK$2,279
HK$2,279 total
includes taxes & fees
19 Dec - 20 Dec
Secrets Aura Cozumel - Adults Only - All Inclusive
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About the area

Map
Carretera Costera Sur Km 12.9, Zona Hotelera Sur, Cozumel, QROO, 77600

What's nearby

  • Paradise Beach - 4 min walk
  • Mr. Sancho's Beach Club - 20 min walk
  • Playa Mia Grand Beach and Water Park - 2 min drive
  • Nachi Cocom Beach Club & Water Sport Center - 4 min drive
  • Chankanaab National Park - 6 min drive

Getting around

  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 24 min drive

Restaurants

  • ‪Mr. Sanchos - ‬3 min drive
  • ‪Playa Uvas - ‬11 min drive
  • ‪Topaz Restaurant - ‬4 min drive
  • ‪Occidental Grand Beach - ‬6 min drive
  • ‪Manatees Swim Up Bar - ‬8 min walk

About this property

Dreams Cozumel Cape Resort & Spa - All Inclusive

Dreams Cozumel Cape Resort & Spa - All Inclusive offers a private beach and gives you access to on-site snorkelling. The outdoor pool provides a splash of fun, while guests in the mood for pampering can visit the spa to indulge in hot stone massages, hydrotherapy and manicures and pedicures. Dining choices include 4 restaurants, and the 2 beach bars are great places to grab a cold drink. Other highlights at this all-inclusive property include 2 bars/lounges, a free kid's club and a poolside bar. Fellow travellers love the helpful staff.

All-inclusive

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
24-hour room service

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 154 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Children

    • Free children's club
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
LOCAL_PARKING

Parking

    • Free on-site self-parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • 4 restaurants
  • 2 bars/lounges
  • 2 beach bars
  • Poolside bar
  • Coffee shop
  • Coffee/tea in a common area
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Free children's club

What to do

  • On a private beach
  • Fitness classes
  • Yoga classes
  • Snorkelling

Working away

  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Free bike hire
  • Pool loungers

Facilities

  • 4 buildings/towers
  • Built in 2022
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Fitness centre
  • An outdoor pool
  • Full-service spa
  • Massage/treatment rooms
  • Vegetarian dining options
  • Outdoor entertainment area
  • Traditional architecture

Accessibility

  • Upper floors accessible by stairs only
  • Well-lit path to entrance

Room amenities

Be entertained

  • 55-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Free rollaway/extra bed
  • Bed sheets provided

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Rainfall shower heads
  • Shower only
  • Soap and shampoo
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Laptop-friendly workspace
  • WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Special features

Spa

The on-site spa has 4 treatment rooms, including rooms for couples and outdoor treatment areas. Services include hot stone massages, facials, body wraps and body scrubs. A variety of treatment therapies are provided, including hydrotherapy.

Fees & policies

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the fitness facility or hot tub
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property does not have lifts.
This property uses a grey water recycling system and eco-friendly cleaning products.
Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and window guards on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.

Also known as

Dreams Cozumel Cape Resort Spa All Inclusive
Dreams Cozumel Cape Resort & Spa - All Inclusive Cozumel

Frequently asked questions

Does Dreams Cozumel Cape Resort & Spa - All Inclusive offer free cancellation for a full refund?
Yes, Dreams Cozumel Cape Resort & Spa - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Dreams Cozumel Cape Resort & Spa - All Inclusive?
Yes, there's an outdoor pool.
Are pets allowed at Dreams Cozumel Cape Resort & Spa - All Inclusive?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Dreams Cozumel Cape Resort & Spa - All Inclusive?
Yes, there's free self parking.
What are the check-in and check-out times at Dreams Cozumel Cape Resort & Spa - All Inclusive?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon.
What is there to do at Dreams Cozumel Cape Resort & Spa - All Inclusive and nearby?
Have fun with on-site activities such as snorkelling and cycling. Additional recreation on-site includes fitness classes and yoga. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Dreams Cozumel Cape Resort & Spa - All Inclusive also has 2 beach bars, a private beach and a fitness centre, as well as spa services and a garden.
Are there restaurants at or near Dreams Cozumel Cape Resort & Spa - All Inclusive?
Yes, there are 4 on-site restaurants.
What's the area around Dreams Cozumel Cape Resort & Spa - All Inclusive like?
Dreams Cozumel Cape Resort & Spa - All Inclusive is a short 4-minute walk from Paradise Beach and 20 minutes' walk from Mr. Sancho's Beach Club.

Dreams Cozumel Cape Resort & Spa - All Inclusive Reviews

Reviews

7.8

Good

8.2/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Good

Meh!
Beautiful property, service left lots to be desired. The "all inclusive," also has lots of room for improvement. For restaurants, no reservations allowed, not all restaurants open every day (rotate), no use of technology to track wait times, and they seem to resort to pay for play (i.e buy bottles, get table sooner). On the bars, very slim selection of liquors and mixers....so not an extensive selection and not premium by any means. AC malfunction - not fixed.
1-night family trip
Verified Hotels.com guest review

6/10 Good

Nice property; awful service
Beautiful property, service sucks. Property mismanaged and lack of training & understaffing evident. Restaurant system is antiquated and inefficient. No reservations accepted and not all restaurants open every day, so there is a demand / supply imbalance. Be ready to wait 2 hrs every night for dinner. AC wasn't working and never fixed, even after asking every day. Never got my “complimentary” wine bottle, even though I asked 4x
3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Alejandro C, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Muy buena
MARÍA MAGDALENA, 4-night trip
Verified Hotels.com guest review

4/10 Fair

David, 3-night trip
Verified Hotels.com guest review

6/10 Good

Alicia, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Basic room (garden view) we purchased on Expedia was upgraded to ocean view king. The views were spectacular and the room was immaculate. We have stayed at Dreams several times over the last 2 years and it still looks new and modern. Mini fridge was stocked and fresh fruit and chocolates were on the table. At this point, our travel-day stress began to fade. Since it had been a year since our previous visit, we still decided to walk around and check out the resort and see if we noticed any changes. We found the pools to be clean and clear, the bars were stocked with premium liquor, and re-invigorated menu items at the restaurants. Staff were courteous, polite and responsive. It’s hard to think of anything negative to say. If I had to say something negative about our experience, it would be that the house wine was not that palatable. Noteworthy: Karina - experienced, helpful manager Vicky - beach-side server with excellent memory Gloria - BEST omelet maker Alejandro, Fernando, Darvin- favorite restaurant staff Amilcar - hard working bell boy and always has a smile on his face Angel - expert at beach bar & Olio’s bar Rooms come with steamer, 5-10 hangers, and hair dryer. Pillows are fluffy and we slept so well! Plenty of outlets for charging all of your devices. Wifi even works while on the beach.
Kevin, 2-night romance trip
Verified Expedia guest review

6/10 Good

First, I would like to say I enjoyed the ability to access the 3 resorts at once. It was a treat to know that I could utilize another resorts dining rooms if I chose to do so. But overall I would not stay here again. I was very dissatisfied at the ambush of attending the member meeting. I was told it would be a 90 minute presentation that instead took 3 hours. The presenter was nice but it was what followed that was not to my liking. I told him no thank you & that I could not commit at that time but 3 other associates tried to convince me & appeared annoyed that they couldn’t convince me to join. The last thing you want to do on vacation is spend 20k extra to be inducted into a membership/timeshare. A 3 hour presentation was a complete interruption to what should have been a trip full of relaxation and fun. I also was very dissatisfied at the check in process. Why did it take an 90 minutes? The check out process was very quick but no urgency or care was given when I asked why my room door was open upon my arrival back to my room at 1130. If I was checked in late why was I pushed out of my room immediately?? I asked the concierge and all they said was “oh house keeping must have been checking to see if you were gone.” Then why leave my door open for anyone to steal or tamper with my valuables?? This is not how you treat your guest at all. I was contacted about my dissatisfaction stating someone would reach out for further details yet no one has done so 1 month later.
Serena, 3-night family trip
Verified Expedia guest review

8/10 Very good

Dionne, 6-night trip
Verified Expedia guest review

8/10 Very good

Kimberly Resendiz, 5-night trip
Verified Expedia guest review

8/10 Very good

The resort itself is beautiful. Had a swim out pool view, would definitely go for a swim out ocean view! And everybody at Dreams is considered “preferred” so you have access to all 3 resorts. Secrets is adults only. 18 and up.
Kristi Dean, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Having access to all of the resorts and restaurants on site was a huge plus. The only negative thing that I could say about this would be that it does take a little while for the water in the showers to warm up to temperature. Again, overall excellent place to stay! We will definetely be making a return visit!
Caleb, 4-night romance trip
Verified Expedia guest review

8/10 Very good

Croc on property on removed, black mold in the bathroom, during the rain the entire resort smelt like sewage, food was inconsistent
Spencer, 7-night family trip
Verified Expedia guest review

10/10 Exceptional

Alberto, 2-night trip
Verified Expedia guest review

10/10 Exceptional

It was peaceful. Relaxing
Marcus LeDree, 4-night romance trip
Verified Expedia guest review

8/10 Very good

The property is good, if you're looking for a awesome pool I would say this isn't the hotel for you, but if you're looking for a great beach with a view this is the hotel for you. We were able to get a beach chair and umbrella at 1030am with others still available. Dreams had great food as well as secrets. This is a kid friendly hotel but it was still quite and enjoyable!
Erin, 4-night family trip
Verified Expedia guest review

4/10 Fair

The ceiling in our shower fell in and we saw towels wrapped around the pipes in the sub-ceiling. Obviously an attempt to “fix” a previous leak. We then asked to change rooms and the room we were eventually placed in had a non-working toilet. We let them know three times and it never was fixed. We had to use the public toilets for the rest of our stay. We are not returning.
julia, 7-night family trip
Verified Expedia guest review

4/10 Fair

Horrible food choices. Limited food, limited activities
Tymara, 4-night family trip
Verified Expedia guest review

6/10 Good

The island is beautiful, the check in and check out were very smooth.
NICOLAS LAURENCIO RIVERA, 7-night family trip
Verified Expedia guest review

6/10 Good

Very limited selection at buffets. Cleanliness of resort, specifically restrooms, was sub par. Both the safe and the in room scale did not work. Doors to hotel room didn’t close correctly.
Elton Veliz, 4-night romance trip
Verified Expedia guest review

6/10 Good

We loved snorkeling from the beach every day. There were a lot of sea creatures to discover. The grounds were nice, but certainly not immaculate. There was trash that was outside of rooms in the grass that was never disposed of despite being brought to the resorts attention. We got suckered into a high-pressure sales pitch that was pitched to us as only an advertisement for the other Hyatt hotels and resorts. This advertisement was only supposed to be 90 minutes…150 minutes later, we finally got out of it with the gifts they promised…won’t do that again! We should’ve known better, but we trusted that the concierge was being honest with us.
Marie, 7-night family trip
Verified Expedia guest review

2/10 Poor

Our first room was bug infested and not the cleanest
Rachel Lauren, 7-night family trip
Verified Expedia guest review

4/10 Fair

Lots of trash next to breezeway outside our room, staff acted put out when ordering a drink, couldn’t get a coke for breakfast because bar wasn’t opened yet, very rocky at edge of water, food not covered on buffet bar, birds were eating on it
Susan, 4-night family trip
Verified Expedia guest review

8/10 Very good

Erica, 6-night trip
Verified Expedia guest review

8/10 Very good

Fun
Amanda, 4-night trip
Verified Expedia guest review