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Crown Promenade Melbourne

3.5 star property
Melbourne hotel with spa and casino, aimed at LGBTQ+ guests

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Crown Promenade Melbourne

In-room safe, desk, iron/ironing board, WiFi
Pool
Exterior
Lobby
Pool

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
  • Parking available
  • Casino
  • Spa
  • Gym
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Casino
  • Full-service spa
  • Fitness centre
  • Sauna
  • Hot tub
  • Bar/lounge
  • Room service
  • Business centre
  • Terrace
  • Front desk safe
  • Laundry service

Feel at home (6)

  • Children stay free
  • Private bathroom
  • Living room
  • Television
  • Terrace
  • Daily housekeeping

Room options

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Pool
Parking available
Free WiFi
Restaurant
8.8 out of 10, Excellent, (1005)
The price is HK$895
HK$984 total
includes taxes & fees
2 Jan - 3 January 2025
Crowne Plaza Melbourne, an IHG Hotel
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About the area

Map
Whiteman Street, 8, Melbourne, VIC, 3006

What's nearby

  • Crown Casino - 5 min walk - 0.5 km
  • Melbourne Convention and Exhibition Centre - 6 min walk - 0.5 km
  • Collins Street - 11 min walk - 0.9 km
  • Marvel Stadium - 2 min drive - 1.9 km
  • Melbourne Central - 3 min drive - 2.0 km

Getting around

  • Melbourne, VIC (MEB-Essendon) - 20 min drive
  • Melbourne Airport (MEL) - 24 min drive
  • Melbourne, VIC (AVV-Avalon) - 43 min drive
  • Flinders Street Station - 12 min walk
  • Spotswood Station - 12 min drive
  • Southern Cross Station - 16 min walk
  • Flagstaff Station - 19 min walk
  • Melbourne Central Station - 23 min walk
  • Parliament Station - 27 min walk

Restaurants

  • ‪Crown Entertainment Complex - ‬11 min walk
  • ‪KFC - ‬8 min walk
  • ‪Crown Atrium - ‬2 min walk
  • ‪Cafe Baci's - ‬5 min walk
  • ‪Velvet Bar - ‬4 min walk

About this property

Crown Promenade Melbourne

Crown Promenade Melbourne features a casino and puts you within a 10-minute walk of Crown Casino and SEA LIFE Melbourne. Guests can be pampered with spa services at the spa. Other highlights include a bar/lounge, a fitness centre and a hot tub.

At a glance

DONE

Hotel size

    • 465 rooms
DONE

Arriving/Leaving

    • Check-in time starts at 2 PM
    • Check-out time is 11 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Children

    • Children stay free when occupying the parent or guardian's room, using existing bedding
DONE

Other information

    • Caters to LGBTQ guests

Property amenities

Food and drink

  • Bar/lounge
  • Room service

Travelling with children

  • Children stay for free (see details)

What to do

  • Tennis
  • Golfing
  • Shopping

Working away

  • Business centre

Services

  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff

Facilities

  • Safe-deposit box at front desk
  • Terrace
  • Fitness centre
  • Casino
  • Full-service spa
  • Hot tub
  • Sauna

Accessibility

  • Lift

Room amenities

Be entertained

  • Television
  • Films for purchase

Home comfort

  • Coffee/tea maker
  • Dressing gowns and slippers
  • Iron/ironing board

Sleep well

  • Alarm clock

What to enjoy

  • Separate living room

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer

Stay connected

  • Desk
  • WiFi

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa.

Fees & policies

Policies

This property caters to LGBTQ+ guests.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Crown Promenade Hotel Southbank
Crown Promenade Hotel
Crown Promenade Southbank
Crown Promenade Melbourne
Crown Promenade
Crown Promenade Melbourne Hotel
Crown Promenade Melbourne Melbourne
Crown Promenade Melbourne Hotel Melbourne

Frequently asked questions

What are the check-in and check-out times at Crown Promenade Melbourne?
You can check in starting at 2 PM. Check-out time is 11 AM.
Is there an on-site casino at Crown Promenade Melbourne?
Yes, there's a casino.
What is there to do at Crown Promenade Melbourne and nearby?
Practise your swing on the tennis courts. Indulge in a treatment at the spa and soothe your senses in the hot tub. Crown Promenade Melbourne also has a casino and a sauna, as well as a fitness centre.
What's the area around Crown Promenade Melbourne like?
Crown Promenade Melbourne is a short 5-minute walk from Crown Casino and 11 minutes' walk from Collins Street.

Crown Promenade Melbourne Reviews

Reviews

9.4

Exceptional

9.4/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

9.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Good

probably lower average
Averagely, the hotel is OK. The cleanliness is not doing well as an used towel was in shower room without being cleaned up. The quantilities of amentities are not paired with its room price, and even a slipper and a shoehorn are not available. The room size is big enough. There's no type-C plug. The TV function is shortage of youtube channel and the available channels are the same as those old ones, which you'd never like to watch. The location though is in south bank, there's no coffee shops around. The worth thing is walking distance to the river side to enjoy good seafoods/beefs at a nice restaruant!
SHANGCHIEN, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Great location
john, 1-night trip
Verified Expedia guest review

8/10 Very good

3 Stars - not 4.
Check in slow, even with a Hotels.com receipt fully paid; mini bar not restocked but a mini bar check is charged for; remote control not working so no Foxtel accessible; not really 4 staff accom - there is much better available in Melbourne.
Robyn Maree, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Carol, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Egor, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Perfect location to walk most places, excellent service and rooms
Verified Wotif guest review

8/10 Very good

Benn, 1-night trip
Verified Wotif guest review

8/10 Very good

Close to everything shops, restaurants, bars
Jade Leah, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Location is perfect.
Keryn, 1-night romance trip
Verified Wotif guest review

10/10 Exceptional

2-night trip
Verified Expedia guest review

10/10 Exceptional

Great location, fantastic service, beautiful rooms
1-night business trip
Verified Wotif guest review

10/10 Exceptional

Beautiful place to stay, has everything you need on site. So glad we chose Crown!
1-night romance trip
Verified Wotif guest review

10/10 Exceptional

The room was great and the views were amazing
1-night romance trip
Verified Lastminute guest review

10/10 Exceptional

Great location
The hotel is in a great location a short walk from the river with its plentiful bars and restaurants. The city centre is in easy walking distance. During our stay we spent 2 days at the Australian Open tennis and saw a Big Bash 20/20 cricket match at the MCG, these venues are 30 to 40 minute walks from the hotel along the Yarra river.
Verified Hotels.com guest review

10/10 Exceptional

Awesome hotel and great staff
My wife and I had a lovely two nights here and will definitely go back
Verified Hotels.com guest review

10/10 Exceptional

Verified Hotels.com guest review

6/10 Good

Corner King Room - Not at all what is advertised.
We booked a Corner King room for our anniversary & were very disappointed when the room we were placed in looked nothing like what is advertised on the website. it was the exact layout of a standard room but on the corner of the building. felt very ripped off as the listing shows a corner room with curved windows. spoke with staff regarding this & they offered a free upgrade next time we stay, but to be honest. this was an expensive night as it is, so staying there again is probably not on the cards unless we stay mid week.
Verified Wotif guest review

10/10 Exceptional

Only stayed the one night great hotel all staff prompt with service and friendly.
Verified Lastminute guest review

10/10 Exceptional

Awesome
Really friendly staff very helpful, lovely rooms & accessible to events we attended Would defiantly come back
Verified Wotif guest review

6/10 Good

Good location
Second stay at Promenade. Expected same corner king room but received a different one with different layout. Disappointing. Droning noise all night from air conditioning vents at Casino maybe? Difficult to sleep. Also bed linen is "noisy". Otherwise, lovely and clean and good location.
Verified Wotif guest review

10/10 Exceptional

Lovely overnighter
This is a lovely hotel close to the casino, restaurants, movie theatres and shops and very reasonably priced.
Verified Wotif guest review

8/10 Very good

Convenient location for our conference
Very friendly staff, room was nice, ordered breakfast in our room which had very generous portions.
Verified Expedia guest review

10/10 Exceptional

Very comfortable and in a great location
We often stay at the Promenade as we know it is very comfortable and staff are always very accommodating. The location is great, either dine at the Mesh or there are many other great restaurant's close by. We can't resist going to Crown Casino as the vibe there is always great. What more could you ask for!!
Verified Wotif guest review

10/10 Exceptional

Nice
It was great defiantly will go back there, great location, easy to get to & from the city...the hub of all bars, clubs & most importantly the Food!
Verified Expedia guest review

10/10 Exceptional

Crown Promande
It was wonderful, Great views
Verified Hotels.com guest review