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Best Western Raphael Hotel Altona

3.5 star property
Hotel with spa, near Reeperbahn

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Photo gallery for Best Western Raphael Hotel Altona

Hypo-allergenic bedding, minibar, in-room safe, desk
Daily buffet breakfast (EUR 17 per person)
Bar (on property)
Sauna
Bar (on property)
Unwind in the serene garden or explore a good book from the library at Best Western Raphael Hotel Altona. Indulge in some relaxation time at Sauna, recharge with buffet breakfast and enjoy multilingual staff assistance. Guests love this hotel's peaceful atmosphere.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Spa
  • Parking available
  • Electric vehicle charging point
  • Bar
  • 24/7 front desk
  • Non-smoking

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Full-service spa
  • Breakfast available
  • Self parking
  • Bar/lounge
  • 24-hour front desk
  • Library
  • Computer station
  • Front desk safe
  • Multilingual staff
  • Concierge services

Feel at home (6)

  • Rollaway/extra beds
  • Private bathroom
  • Television
  • Daily housekeeping
  • Coffee/tea maker
  • Blackout curtains
The current price is HK$859
HK$919 total
includes taxes & fees
17 Aug - 18 Aug

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Room, 1 Single Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Room, 1 Single Bed

8.6 out of 10
Excellent
(4 reviews)

Highlights

Soundproofed
Heating
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Hairdryer
Private bathroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Comfort Room, 1 Double Bed (Cozy Sitting Corner)

Hypo-allergenic bedding, minibar, in-room safe, desk

Comfort Room, 1 Double Bed (Cozy Sitting Corner)

9.2 out of 10
Wonderful
(13 reviews)

Highlights

Soundproofed
Heating
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Hairdryer
Private bathroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Room, 1 Double Bed

8.2 out of 10
Very good
(15 reviews)

Highlights

Soundproofed
Heating
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Hairdryer
Private bathroom
  • Sleeps 2
  • 1 Double Bed

Similar properties

Property entrance

Leonardo Hotel Hamburg Altona

  • Pet-friendly
  • Parking available
  • Free WiFi
  • Restaurant
9.4 out of 10, Exceptional, 289 reviews
The price is HK$819
HK$877 total
includes taxes & fees
31 Aug - 1 Sept
Leonardo Hotel Hamburg Altona
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About the area

Map
Praesident-Krahn-Str. 13, Hamburg, HH, 22765

What's nearby

  • Fish Market - 3 min drive - 1.9 km
  • St. Pauli Piers - 4 min drive - 2.6 km
  • Reeperbahn - 4 min drive - 2.6 km
  • Elbe Philharmonic Hall - 6 min drive - 4.2 km
  • Miniatur Wunderland - 6 min drive - 4.6 km

Getting around

  • Hamburg Airport (HAM) - 33 min drive
  • Hamburg-Altona Station - 3 min walk
  • Holstenstraße (Holstenplatz) Bus Stop - 16 min walk
  • Holstenstraße Station - 18 min walk
  • Königstraße S-Bahn - 13 min walk
  • Reeperbahn S-Bahn - 20 min walk
  • Bahrenfeld S-Bahn - 27 min walk

Restaurants

  • ‪Köz Urfa - ‬2 min walk
  • ‪Aha Ramen n` Poké - ‬6 min walk
  • ‪Burger King - ‬5 min walk
  • ‪Schweinske Altona - ‬4 min walk
  • ‪Bok - ‬4 min walk

About this property

Best Western Raphael Hotel Altona

When you stay at Best Western Raphael Hotel Altona, you'll be a short five-minute drive from St. Pauli Piers and Fish Market. Free WiFi is an added perk, and guests looking to stay active can experience the nearby hiking/biking trails. Also, Reeperbahn and Hamburg Messe and Congress are within a short drive. Public transportation is close by: Königstraße S-Bahn is only 13 minutes on foot.

Languages

English, German

At a glance

DONE

Hotel size

    • 43 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: midnight
    • Check-out time is noon
    • Contactless check-out
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Children

    • No cots (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • On-site self-parking (EUR 12 per day)
    • Electric vehicle charging point on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends
  • Bar/lounge

What to do

  • Beach nearby
  • Bike rentals nearby
  • Hiking/biking trails nearby

Working away

  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Luggage storage
  • Multilingual staff
  • Bike storage

Facilities

  • Safe-deposit box at front desk
  • Library
  • Television in common areas
  • Bike parking
  • Full-service spa
  • Vegan dining options
  • Vegetarian dining options
  • Double-glazed windows
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy

Accessibility

  • Lift

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Heating
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Blackout curtains
  • Soundproofed rooms
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Energy-saving switches
  • LED light bulbs
  • Water-efficient showers only

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna. The spa is open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 17 per person

Children & extra beds

  • Rollaway beds are available for EUR 30.0 per night

Parking

  • Self-parking costs EUR 12 per day

Pool, spa, & gym (if applicable)

  • The sauna is accessible for EUR 20 per person, per day

Policies

This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 star Superior, and is displayed on this page as 3.5 stars.

Also known as

Best Western Raphael Hotel Altona
Best Western Raphael Hotel
Best Western Raphael Altona
Best Western Raphael
Best Raphael Altona Hamburg
Best Western Raphael Hotel Altona Hotel
Best Western Raphael Hotel Altona Hamburg
Best Western Raphael Hotel Altona Hotel Hamburg

Frequently asked questions

Are pets allowed at Best Western Raphael Hotel Altona?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Best Western Raphael Hotel Altona?

Yes. Self-parking costs EUR 12 per day. Electric car charging is available.

What are the check-in and check-out times at Best Western Raphael Hotel Altona?

Check-in start time: 3 PM; check-in end time: midnight. Check-out time is noon. Contactless check-out is available.

Is there an on-site casino at Best Western Raphael Hotel Altona?

No, this hotel doesn't have a casino, but Casino Reeperbahn (3-min drive) is nearby.

What is there to do at Best Western Raphael Hotel Altona and nearby?

Have fun with nearby activities such as cycling and hiking. Best Western Raphael Hotel Altona also has a spa.

What's the area around Best Western Raphael Hotel Altona like?

Best Western Raphael Hotel Altona is in Altona, a short 3-minute walk from Hamburg-Altona Station and 17 minutes' walk from Theatre Neue Flora.

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Best Western Raphael Hotel Altona Reviews

Reviews

8.2

Very good

8.8/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

This hotel was a positive surprise - super clean, the beds were very comfortable, the bathroom big and the windows could be fully opened. We booked it because we took an early train and it is right next to the station. Friendly and fast check in.
Maria, 1-night trip

10/10 Excellent

Top
Anton, 1-night trip

8/10 Good

Friendly staff, clean but small room.

Good location close to Altona station (for trains to the South I think). Very friendly staff and clean room with plenty of hot water. Only negative was that the room was pretty small and the bed also quite small.
1-night trip

8/10 Good

I believe the hotel is good, but the AC services was not available only small fan was provided
ABDUL BASHEER, 4-night trip

8/10 Good

Decent place, nothing special.
Frederik, 1-night trip

10/10 Excellent

We just needed a place to store our belongings and sleep that was close to the transport system. This place was perfect for that.
Patrick, 1-night trip

10/10 Excellent

This is very close to the train station. It is clean and the rooms are nice. Staff are helpful. I recommend staying here!
Rachel, 1-night trip

10/10 Excellent

The property was great. My room was clean and spacious and the bathroom was wonderful!
Meghan, 1-night trip

10/10 Excellent

X
Stefan, 2-night trip

6/10 Okay

Tiny rooms and dreadfully overpriced

Tiny rooms. Way overpriced for the size.
1-night trip

4/10 Poor

not too bad

The hotel is nice to me. the location was good to me as well. Breakfast was so awesome. But due to the system change there was some misunderstanding.
bum jin, 1-night trip

10/10 Excellent

There was nobody at the front desk when I wanted to check out at 5 in the morning.
Amie G., 1-night trip

8/10 Good

Shower

The only complaint is the space of the shower. Although I know that it is pretty normal for any generic German hotels, I think that they could still do some arrangement, such as relocation of soup bottles, to give a little more freedom for showerers. Anyway, the amount of water and pressure are excellent!
YOSHIKI R, 6-night trip

8/10 Good

I was very disappointed that they had a room directly next to me being completely remodeled starting an 8:15 in the morning the next day, it was super loud. I understand that these hotels need to be worked on, but the front desk person should’ve let me know ahead of time or moved me to, a location where I’m not hearing a hammer at 8:15 in the morning. i expect more from a Best Western
charles, 1-night trip

4/10 Poor

The location is close to the Altona train station, which is very practical. However the hotel rooms are old and have no air conditioning. When I arrived to my room, it seemed like the windows had been closed for days, it was hot and air quality was bad. Opening the windows helped but the noise from the station is there, so I wouldn't recommend to noise and temperature sensitive guests.
Hugo, 2-night trip

6/10 Okay

Es war alles okay
Petra, 2-night trip

6/10 Okay

Die Lage ist sehr gut und praktisch für Aktivitäten da sehr gute Anbindung an öffentliche Verkehrsmittel.Leider war mein Zimmer zur Straße. Sehr laut. Parkmöglichkeiten für PKW sehr gut. Schlafbeteich und Bad sehr beengt.
Günther, 2-night trip

10/10 Excellent

Alles bestens!
Dörte, 1-night trip

8/10 Good

War sehr gut hat alles gut geklappt 👍
Sebastian, 2-night trip

8/10 Good

Sonja, 7-night trip

8/10 Good

Zimmer fand ich durch dieses große Bett sehr klein, schmaler Gang zum Badezimmer, aber sonst ok.
Manuela, 1-night trip

10/10 Excellent

Max, 1-night trip

10/10 Excellent

Würde ich immer weiterempfehlen
Jacqueline, 2-night trip

10/10 Excellent

Die neu renovierten Zimmer sind modern eingerichtet. Das Einzelzimmer ist ziemlich klein und eng aber ok. Ein minimaler Nachteil; das Zimmer hat keinerlei automatische Lüftung, man kann einzig und allein durch die zwei Fenster lüften. Das könnte vorallem für warme Sommermonate ziemlich unangenehm sein. Fliegennetze sind dabei leider nicht vorhanden - wenn man da pingelig ist würde ich also nach einem alternativen Hotel suchen. Auf die Sauberkeit, so hatte zumindest ich das Gefühl, wurde viel Wert gelegt. Alles im allem verfügt das Zimmer alles was man braucht. Auf Anfrage wurde mir ebenfalls ein Bügeleisen zur Verfügung gestellt, dabei ist hervorzuheben, dass das Hotel Personal sehr freundlich und Serviceorientiert ist. Zur Lage: meiner Meinung nach eine Top Lage. Grade wenn man kein Frühstück dazugebucht hat, findet man auch hier reichlich Möglichkeiten um das Hotel herum sich zu verpflegen. Außerdem kann man von dem Hotel aus in fixen 8 Gehminuten und die kleine Innenstadt laufen um dort zu stöbern und zu shoppen. Andernfalls ist der Bahnhof direkt vor der Haustür und ist somit perfekt angebunden. Ich habe mich sehr wohl gefühlt und kann das Hotel nur weiterempfehlen!
Aaliyah Marie, 4-night trip

8/10 Good

Christiane, 1-night trip