In the heart of Lucca, Grand Universe Lucca, Autograph Collection offers a vibrant retreat with an art gallery on site and shopping mall. Savor local cuisine at Legacy Restaurant or explore nearby Teatro del Giglio and Guinigi Tower. Unwind in the garden or enjoy high-speed WiFi.
Reviews
9.69.6 out of 10
Exceptional
Popular amenities
Gym
Bar
Pet-friendly
Laundry facilities
Non-smoking
24/7 front desk
Main amenities (12)
Daily housekeeping
Restaurants and bar/lounge
Breakfast available
Fitness centre
Coffee shop/cafe
Terrace
24-hour front desk
Air conditioning
Garden
Front desk safe
Snack bar/deli
Laundry service
Feel at home (6)
Private bathroom
Television
Garden
Terrace
Daily housekeeping
Coffee/tea maker
The current price is HK$2,231
HK$2,231
HK$2,536 total
includes taxes & fees
20 Aug - 21 Aug
Room options
Available filters for rooms
Showing 5 of 5 rooms
View all photos for Room, 1 King Bed, Non Smoking, City View
Room, 1 King Bed, Non Smoking, City View
10.010.0 out of 10
Exceptional
1 review
(1 review)
Highlights
Air conditioning
Heating
Free cots/infant beds
TV
Renovated in 2020
Separate bedroom
Premium bedding
Hairdryer
22 sq m
City view
Sleeps 2
1 King Bed
View all photos for Junior Suite, 1 King Bed, Non Smoking, City View
Junior Suite, 1 King Bed, Non Smoking, City View
10.010.0 out of 10
Exceptional
1 review
(1 review)
Highlights
Air conditioning
Heating
Free rollaway/extra beds
Free cots/infant beds
TV
Renovated in 2020
Separate bedroom
Premium bedding
42 sq m
City view
Sleeps 3
1 King Bed
View all photos for Room, 2 Single Beds, Non Smoking, City View
Room, 2 Single Beds, Non Smoking, City View
10.010.0 out of 10
Exceptional
1 review
(1 review)
Highlights
Air conditioning
Heating
Free cots/infant beds
TV
Renovated in 2020
Separate bedroom
Premium bedding
Hairdryer
25 sq m
City view
Sleeps 2
2 Twin Beds
View all photos for Room, 1 Queen Bed, Non Smoking
San Giuliano Terme Ripafratta Station - 9 min drive
Nozzano Station - 13 min drive
Restaurants
Ristorante Giglio - 1 min walk
Pasticceria Pinelli - 1 min walk
In Pasta - cibo e convivio - 2 min walk
Old City Bar - 2 min walk
Pan Di Strada - 2 min walk
About this property
Grand Universe Lucca, Autograph Collection
Located near a train station, Grand Universe Lucca, Autograph Collection is a great choice for a stay in Lucca. Guests can visit the fitness centre for a workout or grab a bite to eat at Legacy Restaurant, which serves local cuisine. Other highlights include a bar/lounge, a snack bar/deli and a terrace.
Languages
English, French, Italian
At a glance
DONE
Hotel size
55 rooms
Arranged over 4 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Pets
Pets allowed (dogs and cats only, 1 total, up to 10 kg per pet)*
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
No on-site parking
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:00 AM–11:00 AM
Legacy Restaurant – This restaurant specialises in local cuisine. Reservations are required.
Legacy Lounge – On-site bar. Open daily.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city: EUR 4.50 per person, per night, up to 3 nights. This tax does not apply to children under 14 years of age.
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 30 per person
Children & extra beds
Rollaway beds are available for EUR 45 per night
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 35 per accommodation, per stay
Policies
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay
Cashless transactions are available.
Cash transactions at this property cannot exceed EUR 5000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
Property Registration Number IT046017A1RRKYNMHI
National rating
This property has received its official star rating from the local rating authority.
Also known as
Universo Hotel
Grand Universe Lucca, Autograph Collection Hotel
Grand Universe Lucca, Autograph Collection Lucca
Grand Universe Lucca, Autograph Collection Hotel Lucca
Frequently asked questions
Does Grand Universe Lucca, Autograph Collection offer free cancellation for a full refund?
Yes, Grand Universe Lucca, Autograph Collection does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Grand Universe Lucca, Autograph Collection?
Yes, cats and dogs are welcome, with a limit of 1 total and maximum weight of 10 kg per pet. There's a charge of EUR 35 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at Grand Universe Lucca, Autograph Collection?
Sorry, there's no on-site parking at Grand Universe Lucca, Autograph Collection.
What are the check-in and check-out times at Grand Universe Lucca, Autograph Collection?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon. Contactless social distancing and check-out are available.
What is there to do at Grand Universe Lucca, Autograph Collection and nearby?
Have fun during the warmer months with activities such as cycling. Additional recreation nearby includes ecotours. Enjoy amenities such as a fitness centre and a garden.
Are there restaurants at or near Grand Universe Lucca, Autograph Collection?
Yes, Legacy Restaurant offers local cuisine.
What's the area around Grand Universe Lucca, Autograph Collection like?
Grand Universe Lucca, Autograph Collection is in Lucca Historical Center, a short 8-minute walk from Lucca Station and 3 minutes' walk from Walls of Lucca.
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Grand Universe Lucca, Autograph Collection Reviews
Reviews
9.6
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
10/10
Cleanliness
10/10
Staff & service
9.2/10
Amenities
9.6/10
Property conditions & facilities
9.2/10
Eco-friendliness
Popular mentions
Service staff
Room
Breakfast
Location
Reviews
10/10 Excellent
26 Jul 2025
Amazing stay, clean trendy and great restaurant right in the center of town!
Sasha
Sasha, 1-night trip
10/10 Excellent
23 Apr 2025
It was a very nice place to stay! I highly recommend it to anyone traveling to Lucca! Great brunch with lots of food options!
Christine
Christine, 2-night trip
10/10 Excellent
29 Jun 2025
Best
Andy Viktor
Andy Viktor, 1-night trip
10/10 Excellent
29 Jul 2025
❤️🔥
Russ
Russ, 2-night trip
10/10 Excellent
18 Jan 2025
Absolutely a fabulous property, wonderful staff and location
Greg
Greg, 10-night trip
10/10 Excellent
5 May 2025
The hotel was very nice, clean, quiet, and convenient to the town of Lucca. The staff was very personable and helped with any request or question we had. Bicycles were available for guests which my wife and I took advantage of riding the wall around the town. The breakfast choices were excellent and staffed with very friendly people.
Robert
Robert, 3-night trip
10/10 Excellent
10 Feb 2025
Great Hotel in Lucca
Great location in the city center, the staff is very friendly and knowledgeable. The receptionist when out of her way to assits with anything we requested.
I optioned for Breakfast and its well worth, high quality items and fresh.
Jan
Jan, 2-night trip
10/10 Excellent
8 Sept 2024
Great staff, extremely comfortable room, no notes
Alex
Alex, 2-night trip
4/10 Poor
31 Aug 2022
super friendly and polite staff
great location to local area and train station
beautiful decor and well maintained rooms & facilities
would revisit if I ever come to Lucca again!
Sze Ling
Sze Ling, 2-night trip
10/10 Excellent
25 Oct 2022
The location is amazing, the staff as well and its next to an amazing restaurant.
Highly reccommend.
ana
ana, 3-night trip
8/10 Good
14 Nov 2023
Great location, wonderful staff, great breakfast, small but adequately equipped fitness room, not too far from train station. While room was well appointed with a nice bathroom, it was quite small for 2 people. Staff was very personable & helpful.
Gary
Gary, 3-night trip
10/10 Excellent
2 Jul 2023
The hotel staff is really nice and accommodating. The property is beautiful and kept in a very good condition. I will come back!
Tania
Tania, 1-night trip
8/10 Good
29 Apr 2024
Good hotel in Lucca, Italy
The hotel is located well in the old city. I had lunch and breakfast outside on the sidewalk near the carousel. The food was excellent and the service superb. The room was well appointed and the bed comfortable. The only thing I did not like was the location. My room was in the interior and I only saw a staircase. I should have asked for a different room.
susan
susan, 1-night trip
8/10 Good
19 Sept 2024
Room was entirely too small and was the only one between floors. You had to take an elevator and still walk up or down a flight of stairs. The only window looked out over a set of outside steps that were being used so no privacy. The bathroom was really dark and there was at least one light out in the bathroom. Very disappointing.
Edward
Edward, 2-night trip
8/10 Good
14 Aug 2025
Super central, overlooking two cute piazzas. Great pizza restaurant next door. Rooms are a bit too small - even though we stayed in a mid tier one with the view.
The gym is way too basic. Some dumbbells, a bench and a treadmill (and a super old elliptical). It needs a cable machine at least…
Yavuz
Yavuz, 1-night trip
10/10 Excellent
7 May 2025
Verified traveller
2-night trip
10/10 Excellent
11 Sept 2024
Kari Arnhild
Kari Arnhild, 2-night trip
10/10 Excellent
21 Jul 2024
The location is great and the staff was super friendly and competent! Will come back!
Eric
Eric, 1-night trip
10/10 Excellent
12 Jul 2024
Alex
Alex, 1-night trip
10/10 Excellent
30 May 2024
SERGIO
SERGIO, 1-night trip
10/10 Excellent
28 May 2024
Emilio
Emilio, 5-night trip
10/10 Excellent
27 Apr 2024
Trond Olav Mæle
Trond Olav Mæle, 3-night trip
10/10 Excellent
21 Apr 2024
Great location. You have to park outside the walls and walk in and the hotel was very close both to the walls and everything you want to see
David
David, 2-night trip
10/10 Excellent
30 Aug 2023
Norman
Norman, 2-night trip
10/10 Excellent
28 Aug 2023
Un hotel muy bien ubicado, el staff muy amable y atentos. Los cuartos son un poco pequeños.