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Hotel Emporio Acapulco

3.5 star property
Beachfront hotel with spa, near Papagayo Beach

Choose dates to view prices

Photo gallery for Hotel Emporio Acapulco

Children’s play area – outdoor
Outdoor wedding area
1 bedroom, in-room safe, desk, blackout curtains
Private beach, beach cabanas
Bar (on property)
Bask in the sun at Hotel Emporio Acapulco, where a private beach and swim-up bar await. Enjoy a meal at one of two on-site restaurants or relax with shopping and WiFi nearby. Guests rave about the helpful staff.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Airport transfer
  • Spa
  • Connecting rooms available
  • Bar
  • Pool
  • Parking available

Main amenities (12)

  • Daily housekeeping
  • On a private beach
  • 2 restaurants and bar/lounge
  • Full-service spa
  • 3 outdoor pools
  • Breakfast available
  • WiFi in the lobby
  • Internet in the lobby
  • Fitness centre
  • Beach cabanas
  • Valet parking
  • Self parking

For families (6)

  • Children stay free
  • Babysitting (surcharge)
  • Children's pool
  • Children's club (surcharge)
  • Playground on-site
  • Connecting/adjoining rooms available
The current price is HK$878
HK$1,054 total
includes taxes & fees
19 Aug - 20 Aug

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Superior Queen with ocean view

1 bedroom, in-room safe, desk, blackout curtains

Superior Queen with ocean view

8.0 out of 10
Very good
(47 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
HDTV
Blackout curtains
Separate bedroom
Shower/bath combination
Private bathroom
  • 33 sq m
  • Ocean view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite 2 Double Beds Ocean View

1 bedroom, in-room safe, desk, blackout curtains

Junior Suite 2 Double Beds Ocean View

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
HDTV
Blackout curtains
Separate bedroom
Shower/bath combination
Private bathroom
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard King Ocean View

View from room

Standard King Ocean View

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
HDTV
Blackout curtains
Separate bedroom
Shower/bath combination
Private bathroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite Privilege Club King Ocean View

View from room

Suite Privilege Club King Ocean View

8.6 out of 10
Excellent
(14 reviews)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
HDTV
Fan
Blackout curtains
Separate bedroom
  • 35 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite Privilege Club Doble Ocean View

1 bedroom, in-room safe, desk, blackout curtains

Suite Privilege Club Doble Ocean View

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
HDTV
Blackout curtains
Separate bedroom
Shower/bath combination
Private bathroom
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior King Ocean View

View from room

Superior King Ocean View

8.4 out of 10
Very good
(12 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
HDTV
Blackout curtains
Separate bedroom
Shower/bath combination
Private bathroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Ocean View

1 bedroom, in-room safe, desk, blackout curtains

Standard Double Ocean View

8.4 out of 10
Very good
(11 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
HDTV
Blackout curtains
Separate bedroom
Shower/bath combination
Private bathroom
  • 33 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Double Ocean View

1 bedroom, in-room safe, desk, blackout curtains

Superior Double Ocean View

7.8 out of 10
Good
(87 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
HDTV
Blackout curtains
Separate bedroom
Shower/bath combination
Private bathroom
  • 33 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room Standard with Sea View

1 bedroom, in-room safe, desk, blackout curtains

Room Standard with Sea View

  • 30 sq m
  • Sea view
  • Sleeps 2

View all photos for Room Superior with Sea View

1 bedroom, in-room safe, desk, blackout curtains

Room Superior with Sea View

  • 30 sq m
  • Sea view
  • Sleeps 4

View all photos for Room Deluxe with Sea View

1 bedroom, in-room safe, desk, blackout curtains

Room Deluxe with Sea View

  • 35 sq m
  • Sea view
  • Sleeps 4

View all photos for Suite Junior with Sea View

1 bedroom, in-room safe, desk, blackout curtains

Suite Junior with Sea View

  • 30 sq m
  • Sea view
  • Sleeps 4

View all photos for Double Room Standard with Sea View

1 bedroom, in-room safe, desk, blackout curtains

Double Room Standard with Sea View

  • 30 sq m
  • Sea view
  • Sleeps 4

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View from room

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  • Pool
  • Spa
  • Pet-friendly
  • Parking available
9.0 out of 10, Wonderful, 1,014 reviews
The price is HK$645
HK$775 total
includes taxes & fees
1 Sept - 2 Sept
Fiesta Americana Acapulco Villas
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About the area

Map
Av. Costera Miguel Aleman 121, Fracc. Magallanes, Acapulco, GRO, 39670

What's nearby

  • Diana the Huntress - 1 min walk - 0.0 km
  • Condesa Beach - 2 min walk - 0.2 km
  • Parque Papagayo - 19 min walk - 1.6 km
  • Icacos Beach - 2 min drive - 1.9 km
  • Papagayo Beach - 3 min drive - 2.7 km

Getting around

  • Acapulco, Guerrero (ACA-General Juan N. Alvarez Intl.) - 29 min drive
  • Airport drop-off service
  • Cruise terminal shuttle (surcharge)

Restaurants

  • ‪Fisher's Acapulco - ‬2 min walk
  • ‪London English Pub - ‬2 min walk
  • ‪Vips - ‬2 min walk
  • ‪Napoli Cocina Italiana - ‬1 min walk
  • ‪Tacosteño - ‬2 min walk

About this property

Hotel Emporio Acapulco

Hotel Emporio Acapulco offers a private beach where you can retreat to a cabana, plus you'll be within a 10-minute drive of Papagayo Beach. 3 outdoor pools provide plenty of fun, while guests in the mood for pampering can indulge in spa services at the spa. Dining choices include 2 restaurants, and the bar/lounge is a great place to grab a cold drink. A poolside bar, a fitness centre and a children's pool are other highlights. Fellow travellers love the helpful staff.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 422 rooms
    • Arranged over 11 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: midnight
    • Contactless check-in and check-out are available
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Children (11 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
    • No cots (infant beds)
    • Babysitting*
    • Children's club*
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • WiFi and wired internet access in public areas*
    • Wi-Fi (speed: 25+ Mbps) in rooms*
LOCAL_PARKING

Parking

    • On-site self-parking (MXN 220 per night)
    • On-site valet parking (MXN 220 per night)
DONE

Transfers

    • Airport drop-off (available 24 hours)*
    • Cruise terminal shuttle*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 8:00 AM–12:30 PM
  • 2 restaurants
  • Bar/lounge
  • Poolside bar
  • Swim-up bar
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Children's club (surcharge)
  • Children's pool
  • Playground
  • Babysitting (surcharge)

What to do

  • On a private beach
  • Shopping
  • Golfing nearby
  • Parasailing nearby
  • Snorkelling nearby

Working away

  • 24-hour business centre
  • Meeting room
  • Computer station
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach cabanas (surcharge)

Facilities

  • 2 buildings/towers
  • Built in 1952
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness centre
  • 3 outdoor pools
  • Infinity pool
  • Arcade/games room
  • Full-service spa
  • Banquet hall

Accessibility

  • Wheelchair-accessible

Room amenities

Be entertained

  • 42-inch plasma TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)

Stay connected

  • Desk
  • Wireless Internet access (surcharge) (speed of 25+ Mbps)
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Oriental Spa. The spa is open daily.

Fees & policies

Optional extras

  • WiFi is available in guest rooms for MXN 250 per night (rates may vary)
  • WiFi is available in public areas for MXN 250 per night (rates may vary)
  • Wired internet access is available in public areas for MXN 250 per night (rates may vary)
  • Buffet breakfast is offered for an extra charge of approximately MXN 340 to 355 for adults and MXN 165 to 180 for children
  • Airport shuttle service is offered for an extra charge of MXN 380 per vehicle. Maximum occupancy 4
  • Cruise ship terminal shuttle service is offered for an extra charge
  • Late checkout can be arranged for an extra charge of MXN 833 (subject to availability)

Children & extra beds

  • Babysitting is available for an extra charge
  • Children's club access is available for an extra charge

Parking

  • Self-parking costs MXN 220 per night
  • Valet parking costs MXN 220 per night

Pool, spa, & gym (if applicable)

  • Pool access is available for an extra charge of MXN 500 per day

Policies

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on-site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
The optional pool fee listed is applied per person, per entrance for access to the Infinity pool area, and can be redeemed towards food and drink.

Also known as

Hotel Emporio Acapulco
Hotel Emporio
Emporio Acapulco
Acapulco Emporio Hotel
Emporio Hotel Acapulco
Hotel Emporio Acapulco Hotel
Hotel Emporio Acapulco Acapulco
Hotel Emporio Acapulco Hotel Acapulco

Frequently asked questions

Does Hotel Emporio Acapulco offer free cancellation for a full refund?

Yes, Hotel Emporio Acapulco does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel Emporio Acapulco?

Yes, there are 3 outdoor pools and a children's pool.

Are pets allowed at Hotel Emporio Acapulco?

Sorry, pets aren't allowed.

Is parking offered on site at Hotel Emporio Acapulco?

Yes. Self-parking costs MXN 220 per night. Valet parking costs MXN 220 per night.

Is an airport shuttle service offered by Hotel Emporio Acapulco?

Yes, a shuttle from the hotel to the airport is available. The charge is MXN 380 per vehicle.

What are the check-in and check-out times at Hotel Emporio Acapulco?

Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge of MXN 833 (subject to availability). Contactless social distancing and check-out are available.

What is there to do at Hotel Emporio Acapulco and nearby?

Have fun with activities such as jet-skiing, parasailing and snorkelling, and practise your swing at the nearby golf course. Indulge in a treatment at the spa and enjoy a swim in one of the 3 outdoor swimming pools. Hotel Emporio Acapulco also has a private beach, a fitness centre and spa services, as well as an arcade and a garden.

Are there restaurants at or near Hotel Emporio Acapulco?

Yes, there are 2 on-site restaurants.

Does Hotel Emporio Acapulco have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Hotel Emporio Acapulco like?

Hotel Emporio Acapulco is a short 2-minute walk from Condesa Beach and 16 minutes' walk from Parque Papagayo.

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Hotel Emporio Acapulco Reviews

Reviews

8.2

Very good

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Popular mentions

Room
Air conditioning
Beach
Service staff
Food
Location
Breakfast
Water
View
Restaurant

What guests liked

  • The breakfast buffet was consistently described as excellent and well done. (6 reviews)
  • The beach view from rooms was beautiful and easily accessible with a lush outdoor pool area. (4 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Excellent

staff was verry helpfull and property was clean, alot of work and renovation was going on.
Bruce, 3-night trip

10/10 Excellent

I liked the location, facilities, and excellent and helpful people in our service.
Leticia, 3-night trip

10/10 Excellent

Amazing staff the spa experience was amazing everyone is super friendly and the food is amazing.
Natalia, 2-night trip

10/10 Excellent

Excelente hotel
Gustavo avendaño, 3-night trip

10/10 Excellent

Excelente todo
Jose Yair, 3-night trip

10/10 Excellent

Excelente
FLORENCIA, 2-night trip

10/10 Excellent

Excelente customer service
Raul, 4-night trip

8/10 Good

The location is pretty convenient
Cecilia, 5-night trip

10/10 Excellent

My family stayed 1 night and they loved it.
GUADALUPE, 1-night trip

10/10 Excellent

Nice Hotel for a three day stay.
Marie, 2-night trip

8/10 Good

Great location and lovely staff. I would just be more attentive to details on rooms , some stuff is old and can look like dirty but just need some care. Apart from that I would highly recommend to stay here
Sofia, 2-night trip

10/10 Excellent

It is located in the middle of restaurants and stores. Walkable to any place, and the beach was also walking distance. And the views were amazing! The rooms are a little outdated. But everything was clean.
Carla, 4-night trip

10/10 Excellent

Excelente
Sergio, 2-night trip

10/10 Excellent

Amazing with the service especially with the storm problem
Jose, 3-night trip

10/10 Excellent

.
Eugenia Fabiola, 1-night trip

10/10 Excellent

Excelente todo
Yolanda, 3-night trip

10/10 Excellent

Excelente
Erick, 3-night trip

6/10 Okay

+ Good location and good sea views from balcony. - Was not told about parking fees (200 MX a day) and was put on a floor where there was building work on the floor above so constant banging and drilling. Needs better communication from staff and overall expensive for what you get.
Mark, 3-night trip

10/10 Excellent

Fantastic costumer service!!!
Alfred, 4-night trip

4/10 Poor

Good service, but room bathroom was not clean and had damage to it. Would of liked a cleaner bathroom.
Emiliano, 3-night trip

10/10 Excellent

100% recommended
Martin, 2-night trip

6/10 Okay

.
Maria, 2-night trip

10/10 Excellent

The service was excellent very friendly people but at the end when I was going inside the hotel, the car run up to me and say are you staying in this hotel and I show him my wristband and he said sorry but everything else was excellent. I love it.
IRENE, 3-night trip

10/10 Excellent

😊
Esther, 1-night trip

6/10 Okay

Check in Process very delay not happy with the service
Dowell, 3-night trip