帕拉伊索德拉博尼塔成人全包豪華度假村

5.0 星級住宿

Paraiso de la Bonita, Adult All-Inclusive, a Luxury Collection Resort

莫雷洛斯港海濱住宿,設有3 間餐廳、海灘酒吧

選擇日期查看價格

身處帕拉伊索德拉博尼塔成人全包豪華度假村,你可到訪私人海灘,享用太陽傘、海灘按摩及瑜伽等設施,且 15 分鐘車程即達莫雷洛斯海灘。旅客可在 2 個室外泳池痛快玩水;而如果你想好好慰勞自己,還可盡情享受深層組織按摩、體膜護理及面部療程服務。K’UHUL主打墨西哥菜,是店內 3 間餐廳及 2 間酒吧/酒廊之一。此奢華住宿的其他特色設施包括遊艇碼頭、頂樓露台及海灘酒吧。旅客都很喜歡住宿的熱心員工。
VIP Access

評價

9.4 分,滿分 10 分,
完美

人氣設施服務

  • 泳池
  • 免費早餐
  • SPA
  • 免費泊車
  • 免費 Wi-Fi
  • 餐廳

主要設施服務 (12)

  • 每日清潔服務
  • 遊艇碼頭
  • 位處海灘
  • 3 間餐廳及 2 間酒吧/酒廊
  • 2 個室外泳池
  • 頂樓露台
  • 健身俱樂部
  • 太陽傘
  • 海灘躺椅
  • 沙灘巾
  • 海灘酒吧
  • 客房送餐服務 (部分時段)

感覺賓至如歸 (6)

  • 獨立浴缸及淋浴設備
  • 獨立起居區
  • 電視
  • 花園
  • 露台
  • 每日清潔服務
現價 HK$3,225
合共 HK$3,934
連稅及其他費用
5 月 27 日 - 5 月 28 日

住宿心水特色

海灘幸福
你可以在這個全包式海濱度假勝地揚帆出海、玩風帆或浮潛。海灘瑜珈和按摩恭候你的光臨,潔白的沙灘上還有免費的小屋。
工作和娛樂的天堂
在會議空間開展業務,然後享受海濱按摩放鬆身心。在這顆海濱瑰寶舉行完會議後,你可以享受熱水浴缸、桑拿浴室和網球場。
放鬆身心的水療聖地
海濱水療中心提供護理、按摩和戶外服務。這裡有桑拿浴室、熱水浴缸和蒸氣浴室。海灘瑜珈讓這個健康天堂更加完美。

客房選擇

可用嘅客房篩選條件
正在顯示 14 種房型 (共 14 種)

Chairman Two bedroom suite Ocean Front  Infinity & Private Pool Outdoor shower

  • 海洋景
  • 2 間睡房
  • 可容納 4 人 (按實質預訂人數入住)
  • 2 張特大雙人床
  • 免費 Wi-Fi

Chairman One bedroom Luxury Suite Ocean Front Private Pool & Outdoor shower

  • 海洋景
  • 1 間睡房
  • 可容納 2 人 (按實質預訂人數入住)
  • 1 張特大雙人床
  • 免費 Wi-Fi

Master Suite Ocean Front King

9.4 分,滿分 10 分
完美
(3 則評價)
  • 海洋景
  • 1 間睡房
  • 可容納 2 人 (按實質預訂人數入住)
  • 1 張特大雙人床
  • 免費 Wi-Fi

Master Suite Ocean Front Private Pool King

  • 海洋景
  • 1 間睡房
  • 可容納 2 人 (按實質預訂人數入住)
  • 1 張特大雙人床
  • 免費 Wi-Fi

Master Suite Ocean Front Private Pool King Diamond Club

10.0 分,滿分 10 分
完美
(2 則評價)
  • 海洋景
  • 1 間睡房
  • 可容納 2 人 (按實質預訂人數入住)
  • 1 張特大雙人床
  • 免費 Wi-Fi

Presidential Suite Ocean Front Two Bedroom Private Pool Diamond Club

  • 海洋景
  • 2 間睡房
  • 可容納 4 人 (按實質預訂人數入住)
  • 2 張特大雙人床
  • 免費 Wi-Fi

Master Presidential Suite Ocean Front Private Pool Two bedroom Diamond Club

  • 海洋景
  • 1 間睡房
  • 可容納 4 人 (按實質預訂人數入住)
  • 2 張特大雙人床
  • 免費 Wi-Fi

Master Suite Ocean Front Two Queen

  • 海洋景
  • 1 間睡房
  • 可容納 4 人 (按實質預訂人數入住)
  • 2 張加大雙人床
  • 免費 Wi-Fi

Master Suite Ocean Front Private Pool Two Queen

  • 海洋景
  • 1 間睡房
  • 可容納 4 人 (按實質預訂人數入住)
  • 2 張加大雙人床
  • 免費 Wi-Fi

Master Suite Ocean Front Two bedroom Diamond Club

  • 海洋景
  • 2 間睡房
  • 可容納 4 人 (按實質預訂人數入住)
  • 2 張特大雙人床
  • 免費 Wi-Fi

Luxury Suite Ocean Front King with Private Pool & Outdoor Shower Diamond Club

  • 海洋景
  • 1 間睡房
  • 可容納 2 人 (按實質預訂人數入住)
  • 1 張特大雙人床
  • 免費 Wi-Fi

Master Luxury Suite Ocean Front Private Pool & outdoor shower Diamond Club

  • 海洋景
  • 1 間睡房
  • 可容納 2 人 (按實質預訂人數入住)
  • 1 張特大雙人床
  • 免費 Wi-Fi

Chairman Two Bedroom Ocean front Suite Four Terraces Private Outdoor Shower

  • 海洋景
  • 1 間睡房
  • 可容納 4 人 (按實質預訂人數入住)
  • 2 張特大雙人床
  • 免費 Wi-Fi

Chairman Three Bedroom Suite Ocean Front Infinity Private Pool Outdoor Shower

  • 海洋景
  • 1 間睡房
  • 可容納 6 人 (按實質預訂人數入住)
  • 3 張特大雙人床
  • 免費 Wi-Fi

類似住宿

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關於鄰近區域

地圖
Carretera Chetumal-Cancun Km 328, Puerto Morelos, QROO, 77580

附近景點

  • 莫雷洛斯港礁國家公園 - 10 分鐘路程 - 0.8 公里
  • 莫雷洛斯海灘 - 16 分鐘車程 - 11.6 公里
  • 月宮高爾夫俱樂部 - 18 分鐘車程 - 16.9 公里
  • 奧霍德阿瓜海灘 - 21 分鐘車程 - 15.1 公里
  • 莫雷洛斯港市廣場 - 22 分鐘車程 - 15.5 公里

交通資料

  • 科蘇梅爾國際機場 (CZM) - 45.5 公里/28.2 英里
  • 坎昆國際機場 (CUN) - 21 分鐘車程;21.1 公里/13.1 英里

餐廳

  • ‪Le Chique - ‬8 分鐘車程
  • ‪Siena Restaurant - ‬8 分鐘車程
  • ‪Preferred Club Bar - ‬8 分鐘車程
  • ‪Lobby Bar - ‬8 分鐘路程
  • ‪Restaurante Zócalo - ‬8 分鐘車程

住宿資料

帕拉伊索德拉博尼塔成人全包豪華度假村

身處帕拉伊索德拉博尼塔成人全包豪華度假村,你可到訪私人海灘,享用太陽傘、海灘按摩及瑜伽等設施,且 15 分鐘車程即達莫雷洛斯海灘。旅客可在 2 個室外泳池痛快玩水;而如果你想好好慰勞自己,還可盡情享受深層組織按摩、體膜護理及面部療程服務。K’UHUL主打墨西哥菜,是店內 3 間餐廳及 2 間酒吧/酒廊之一。此奢華住宿的其他特色設施包括遊艇碼頭、頂樓露台及海灘酒吧。旅客都很喜歡住宿的熱心員工。

全包

此住宿是全方位服務住宿。房價已包括店內的餐飲 (可能設某些限制)。

小費及稅項

已包括小費,歡迎另付小費。

食品及飲品

包所有單點菜餚、小食及飲品
於指定時間提供客房送餐服務
房內迷你吧 (包所有飲品)
房內分酒器

活動及設施/設備

包括所有店內活動和設施及設備的使用。

陸上活動

健身設施
網球

課程/比賽

烹飪班

住宿摘要

DONE

酒店規模

    • 90 間客房
    • 客房分佈於 3 個樓層
DONE

入住/退房

    • 登記入住開始時間:15:00;登記入住結束時間:任何時間
    • 提早登記入住 (視乎供應情況而定)
    • 最低登記入住年齡 - 18 歲
    • 退房時間為 12:00
    • 延遲退房 (視乎供應情況而定)
DONE

特別入住指示

    • 住宿前台職員將親自迎接旅客到埗
    • 由住宿提供的資訊可能會使用自動翻譯工具翻譯。
DONE

登記入住須知

    • 需以信用卡、扣帳卡或現金按金繳付雜費
    • 或須提供由政府發出且附有照片之身份證明文件
    • 住客必須為 18 歲或以上
    • 辦理入住手續的最低年齡為 18 歲
DONE

小童

    • 未提供嬰兒床
DONE

寵物

    • 不可攜帶寵物或輔助動物
WIFI

網絡

    • 免費 Wi-Fi 服務 (公用地方)
    • 免費客房 Wi-Fi (速度:250 Mbps 或以上 (適合 3-5 人或最多 10 部裝置使用))
LOCAL_PARKING

泊車

    • 店內免費提供自助泊車服務
    • 店內免費提供代客泊車服務
DONE

其他資訊

    • 禁煙住宿
    • 只招待成人

住宿設施服務

餐飲

  • 每日 07:00–11:00 供應免費即叫即煮早餐
  • 3 間餐廳
  • 2 間酒吧/酒廊
  • 海灘酒吧
  • 私人用餐
  • 客房送餐服務 (部分時段)

玩樂活動

  • 位處海灘
  • 沙灘瑜伽
  • 酒廠發佈活動
  • 購物
  • 鄰近高爾夫球場
  • 附近遊船觀光行程

專心工作

  • 會議場地 (1400 平方呎)

住宿服務

  • 24 小時接待處
  • 禮賓服務
  • 旅行團諮詢/購票服務
  • 乾洗/洗衣服務
  • 行李寄存
  • 婚宴服務
  • 多語服務人員
  • 服務員
  • 泳池小屋 (收費)
  • 海灘躺椅
  • 沙灘巾
  • 太陽傘
  • 泳池躺椅
  • 泳池傘
  • 浪漫套餐服務

設施

  • 落成年份 2001
  • 頂樓露台
  • 花園
  • 圖書館
  • 健身俱樂部
  • 2 個室外泳池
  • 店內畫廊
  • SPA 服務
  • 遊艇碼頭
  • 按摩/療程室
  • 品酒室
  • 雙層玻璃窗

無障礙設施

  • 方便輪椅出入

客房設施服務

休閒娛樂

  • 50 吋平面電視
  • 衛星電視頻道

居家配備

  • 空調
  • 吊扇
  • 迷你吧贈品
  • 特濃咖啡機
  • 浴袍及拖鞋
  • 熨斗/熨衫板 (按要求提供)

甜睡入眠

  • 防敏寢具
  • 多款枕頭選擇
  • 羽絨被
  • 遮光窗簾/窗簾
  • 隔音客房
  • 開床服務
  • 高級寢具
  • 特厚豪華床墊

奢華享受

  • 陽台或庭院連傢俬
  • 獨立起居區

煥然一新

  • 獨立浴缸及淋浴設備
  • 名牌梳洗用品
  • 風筒
  • 毛巾

保持聯繫

  • 書桌
  • 免費 Wi-Fi (速度為 250 Mbps 或以上 (適合 3-5 人或最多 10 部裝置使用))
  • 免費國際電話

餐飲

  • 香檳服務
  • 免費樽裝水

更多禮遇

  • 每日
  • 房內夾萬

特色

SPA

旅客可於住宿盡情享用 SPA 服務;店內設有 9 間護理室,包括雙人護理室及露天護理區。服務項目包括深層組織按摩、面部療程、體膜護理及身體磨砂。住宿提供各式護理療程,其中包括芳香療法。

餐飲

K’UHUL - 此餐廳為你提供墨西哥菜。
JOYA - 此餐廳為你提供本地及多國菜。天天營業。
CÔTÉ À COSTA - 這餐廳為你提供地中海菜。天天營業。

收費及政策

可選額外設施服務費用

  • 可安排延遲退房,但需額外支付費用 (視乎供應情況而定)

泳池、SPA 及健身室 (如適用)

  • 按摩服務和SPA 療程需預約,請於抵達前聯絡住宿以便事先安排,住宿電話號碼請參閱預訂確認

政策

此住宿的戶外空間 (例如露台、庭院、陽台) 未必適合兒童。如有疑慮,建議你在抵達前聯絡住宿,確認對方是否能為你安排合適的客房。
只有已辦理入住手續的住客方可進入客房。
此住宿沒有升降機。
店內保安設備包括滅火筒及煙霧探測器,讓住客安心放心。
此住宿歡迎各種性取向及性別認同的旅客 (LGBTQ+ 友善)。
此住宿接受信用卡、扣帳卡及現金等付款方式。
接受以下信用卡:Visa、Mastercard
請注意,不同國家/地區和住宿的文化和旅客政策或會有所不同,顯示的政策由住宿提供。

其他名稱

Zoetry Paraiso de la Bonita Riviera Maya Puerto Morelos
Zoetry Paraiso Bonita Riviera Maya All Inclusive Puerto Morelos
Zoetry Paraiso Bonita Riviera Maya All Inclusive
Zoetry Paraiso Bonita Riviera Maya Puerto Morelos
Zoetry Paraiso Bonita Riviera Maya
Zoetry Paraiso Bonita Riviera
Zoetry Paraiso de la Bonita Riviera Maya
Zoetry Paraiso de la Bonita Riviera Maya All Inclusive
Paraiso de la Bonita a Luxury Collection Resort Riviera Maya
Zoetry Paraiso de la Bonita Riviera Maya Optional All Inclusive

常見問題

我可否免費取消帕拉伊索德拉博尼塔成人全包豪華度假村的預訂,並獲發全額退款?

可以。帕拉伊索德拉博尼塔成人全包豪華度假村在我們網站上有提供可全額退款的房價計劃。如以可全額退款的房價訂房,你可因應住宿的取消預訂政策,最遲於登記入住前幾日取消預訂即可。有關具體條款及細則,請務必參閱此住宿的取消預訂政策。

帕拉伊索德拉博尼塔成人全包豪華度假村是否設有泳池?

是的,此住宿設有2 個室外泳池。

帕拉伊索德拉博尼塔成人全包豪華度假村是否允許寵物入住?

很抱歉,恕不准攜帶寵物及輔助動物入住。

帕拉伊索德拉博尼塔成人全包豪華度假村是否設有店內泊車位?

是的,此住宿設有免費自助泊車及代客泊車服務。

帕拉伊索德拉博尼塔成人全包豪華度假村的登記入住及退房時間為何?

登記入住開始時間:15:00;登記入住結束時間:任何時間。退房時間為 12:00。延遲退房收取附加費 (因應供應情況而定)。

帕拉伊索德拉博尼塔成人全包豪華度假村店內與附近有什麼好玩?

於溫暖的月份,歡迎暢玩沙灘瑜伽等活動。你可在 2 個室外泳池中任選一個痛快暢泳,又或充分善用全包住宿的其他設施/服務,當中包括2 間酒吧及健身俱樂部等。帕拉伊索德拉博尼塔成人全包豪華度假村亦備有SPA 服務及花園。

帕拉伊索德拉博尼塔成人全包豪華度假村內或附近是否設有餐廳?

是的,店內有 3 間餐廳,坐擁墨西哥菜。

帕拉伊索德拉博尼塔成人全包豪華度假村是否設有戶外私人空間?

是的,每間客房都配備陽台或庭院連傢俬。

帕拉伊索德拉博尼塔成人全包豪華度假村附近區域有何特色?

帕拉伊索德拉博尼塔成人全包豪華度假村位於海濱。熱門景點包括月宮高爾夫俱樂部,就在 19 分鐘車程以外。

評價

帕拉伊索德拉博尼塔成人全包豪華度假村的評價

9.4

完美

9.6

整潔度

9.2

設施服務

9.8

職員與服務

9.6

住宿狀況

評價

10/10 完美

The room sizes are amazing. You get tons of space with 4 key areas, a living room, a bedroom, a massive bathroom and a generous outdoor patio space. All rooms come with an ocean view which makes selection much easier. We opted for the plunge pool which offers a perfect private option for relaxation in the room itself. There's 2 massive TVs as well which makes some of the downtime in bed a little more fun. The bathrooms are exceptional. Amazing rainfall shower, huge soaker tub, double sink.
Andre (3 晚行程)
Hotels.com 真實旅客評價

10/10 完美

The room was beautiful, the resort stunning, the food exceptional but it was the staff that made it.
T (9 晚行程)
Hotels.com 真實旅客評價

8/10 很好

Tracy (5 晚行程)
Hotels.com 真實旅客評價

10/10 完美

The suite we were given was beautiful, the staff very friendly and accomodating and the food at the restaurants was beyond my expectations.
richard (4 晚行程)
Expedia 真實旅客評價

10/10 完美

Yes, had an amazing stay! The staff were all wonderful and kind. Made the trip even more memorable.
Megan (3 晚友伴旅程)
Orbitz 真實旅客評價

10/10 完美

The BEST RELAXING EVER! I was warmly greeted upon entering, shown the property and was waited on hand and foot. Enrique Levya, Norma, who took great care of me. Made sure I was well accommodated. Yessenia that gave my the BEST MASSAGE OF MY LIFE. The grounds of the property that is curated for relaxation and peace. What a wonderful job all team and staff did. Will definitely be back!
Renee (3 晚行程)
Expedia 真實旅客評價

10/10 完美

Our stay here was truly amazing and relaxing! The resort is absolutely beautiful and we very much enjoyed the authentic decor and cuisine. We can not say more wonderful things about every single staff, especially the butlers! They were extremely accommodating to our every need and want! We can not wait to return!
Heather (6 晚浪漫旅程)
Expedia 真實旅客評價

10/10 完美

Ross (5 晚行程)
Expedia 真實旅客評價

10/10 完美

A Hidden Paradise at Paraiso De la Bonita 🌴✨From the moment we arrived at Paraiso De la Bonita, we knew we had discovered a hidden paradise. The warm welcome from Maria and Brandon at reception felt like a hug, instantly wrapping us in the magic of this serene resort. The luxurious spacious Hacienda style suites, just steps away from the beach, offered an oasis of comfort and elegance. Each morning, we were greeted by thoughtful housekeeping staff, and the tranquil atmosphere, surrounded by lush surroundings, created the perfect backdrop for relaxation. The boutique luxury resort beautifully showcases Mexican culture with a delightful mix of old and new designs, adding visual interest and comfort. While some areas are a work in progress, this only enhances the charm of the property. Dining was thoughtfully curated and exceptionally tasteful, with Eduardo M. ensuring we dined like royalty and Ritchie’s cappuccinos starting our mornings perfectly. Every member of the resort truly cares, providing top-notch service. Our butlers—Norma, Cath, Rodrigo, Vanz, and Enrique—pampered us like family. Eduardo Q. made us feel like the only guests, and Karen, the concierge, was always thoughtful with recommendations. Sofia, the star parrot, brought smiles with her greetings. General Manager Cesar embodies hospitality, treating us like family. In every corner of Paraiso De la Bonita, we found warmth, beauty, and unparalleled service. We cannot wait to return to this enchanting paradise!🌺❤️
Yanic (8 晚行程)
Expedia 真實旅客評價

8/10 很好

joseph (7 晚行程)
Hotels.com 真實旅客評價

6/10 不錯

too many things not finished that brochure said were included
David William (8 晚行程)
Expedia 真實旅客評價

8/10 很好

amy (6 晚行程)
Expedia 真實旅客評價

8/10 很好

The staff here is excellent. If you are looking for a relaxing vacation this is the place.
Special coffee dessert
Walking to the room
Poolside
View from the outdoor restaurant
Alicia (5 晚浪漫旅程)
Expedia 真實旅客評價

6/10 不錯

I was very underwhelmed with my stay having been to two other all inclusive hotels in the area. Firstly, the beach here is practically unusable and this is not clear when booking. Chairs are not even setup on the beach, I just pulled one down since I didn’t want to be trapped at the pool all day. The parrot, Sofia, seems unhealthy and poorly cared for. She is given little attention, toys, or activities. You can see she is covered with pin feathers too. This is addressed in other reviews and am saddened there is not better care provided. I will say the staff is friendly and tries to be attentive but there isn’t much for them to do. The resort is so small there is not much need for a butler service. During my stay I had a worker come into my room without waiting for me to tell them to wait, as I was indisposed. I have never had this happen in a hotel before and was shocked the worker just came in. While the buildings were updated, the door to my room was not fitted properly. I could see the sunlight coming in, along with mosquitoes. This also made it difficult for the air conditioning to work well. Additionally, I was served raw chicken for dinner and when I said something was told that it was a chicken thigh, not a breast. That didn’t matter to me, raw is raw. I would not recommend this place to others and am sure you can find something nicer.
Corey (4 晚行程)
Expedia 真實旅客評價

10/10 完美

Stephanie (1 晚行程)
Hotels.com 真實旅客評價

10/10 完美

We had such a wonderful stay at this resort and can’t say enough good things about the experience. From the moment we arrived, every single staff member was incredibly friendly and kind. There is a genuine feeling of care here. It truly feels like the staff are happy to be there, and that attention to detail shows in every part of the resort. Our room was elegant, simple, and thoughtfully designed, and having a private mini pool area made it feel extra special and relaxing. The food was excellent. Fresh juices, smoothies, and avocado toast at breakfast were a highlight for me as someone who eats healthy, though there were plenty of great options for everyone. The tacos were a standout for our other meals. We also had butler service during our stay, and Catherine and Enrique were absolutely fantastic. They went above and beyond to make sure we were comfortable and had everything we needed, and they truly elevated our entire experience. We would absolutely return and highly recommend it to anyone looking for a beautiful, peaceful, and well-cared-for getaway.
Nicola (6 晚浪漫旅程)
Expedia 真實旅客評價

10/10 完美

We had a great time! From check in to departure, the staff was extremely courteous and helpful. The rooms are large and well-appointed with a comfortable bed and a huge bathroom. All rooms are ocean facing, and we also had large balconies. We spent most of the time at the main pool. Breakfast: there is an extensive ala carte menu with tacos that are prepared to order. There is a small buffet with fruit etc. for breakfast, This restaurant also serves Mexican food for lunch and dinner. The Mediterranean restaurant is open for dinner, with a mix of Italian and French dishes. There is also a Latin themed outdoor restaurant near the pool. The food was always delicious and well presented. While the menus are extensive, I can see that one may run out of new dishes if staying for more than 5-7 days. The property itself is clean and situated within natural surroundings with numerous birds and coati families! As expected, there is Sargassum weeds in the sea. The narrow beach is cleared of weeds several times a day, but this is not a resort where one would spend a lot of time on the beach. We found the service to be exceptional. A big thanks to our butlers Cath and Enrique, as well as Jesus and Jose who served us at the pool. However, every staff member was very helpful and quickly resolved the minor issues we encountered. Don't be discouraged by the potholes in the road to the resort; a slice of heaven exists beyond the gate!
Paresh (5 晚家庭旅程)
Expedia 真實旅客評價

10/10 完美

La habitación cómoda y confortable, con vista maravillosa y excelente limpieza. Todos el personal nos trató con amabilidad y mucho respeto, todos y cada uno de ellos merecen una estrella ⭐ de oro 🥇. TODOS.
Atención personalizada
Excelente comida
Café de lujo
Nada fotogénica
Rosa (5 晚家庭旅程)
Hotels.com 真實旅客評價

10/10 完美

Great resort, AMAZING staff, and excellent food & drinks. Unsung heroes who made our trip extra special, Eduardo Iran Jarib Mauricio Eugenio Cath Ricardo Miguel Yeni Enrique Salvador Alexis Thank you all! We can’t wait to be back 😊
Milos (9 晚浪漫旅程)
Expedia 真實旅客評價

10/10 完美

Fantastic, can't wait to go back. Brandon, Catherine and Enrique were exceptional. Ernesto in the bar was great and a lot of fun.
Emmett (4 晚行程)
Expedia 真實旅客評價

10/10 完美

Eduardo (3 晚行程)
Expedia 真實旅客評價

6/10 不錯

I recently stayed at Paraiso La Bonita and want to start with the positives: the staff were exceptionally friendly and engaged, and the room was large, beautiful, and exactly as pictured. With the recent Marriott takeover, I see real potential and would consider returning. That said, several gaps kept this from feeling like a true 5-star experience. Service was consistently slow—both at the restaurant and especially at the pool, where it regularly took 30+ minutes just to place an order or receive a drink. Beach chairs were often unavailable as well. The staff were lovely, but the operation needs stronger systems and oversight. Dining options were also limited. Breakfast was fantastic, but with only two restaurants open for lunch and dinner, the menus quickly became repetitive during my five-night stay. Given how remote the property is, more variety or rotating specials would make a big difference. Room-service offerings were also minimal and not particularly impressive. Mid-stay, my room developed a strong drainage odor and a significant number of drain gnats, which led to multiple bites. Although I reported it, no one followed up. My room phone also never worked despite several requests, and housekeeping tended to be slow. The resort has strong potential under Marriott, but improvements in service speed, dining variety, and room maintenance are needed to deliver a true 5-star experience.
Dominique (4 晚行程)
Travelocity 真實旅客評價

10/10 完美

Loved my stay! Staff was outstanding!
Kristin (4 晚行程)
Expedia 真實旅客評價

10/10 完美

Excellent trip overall. Beautiful resort. Amazing food. Extremely friendly staff. We have been to Mexico about 5-6 times in the last few years, and this is the best resort we've been to yet. Would be delighted to return.
Christopher (6 晚行程)
Expedia 真實旅客評價

6/10 不錯

The staff was kind and the hotel room was very comfortable. Unfortunately the advertisement as per hotels.com of 2 pools, beach service and a functional spa were false. There was one pool with the other under construction, no full spa experience and no beach service. The beach was small but there were areas on the lush property that if promoted, the guests could have experienced this. More construction of other bar areas was also being done during the day. The property perhaps should have stayed closed while these modifications and improvements were being made. We had a three night stay, but after the first night we left for another resort.
Marjan (3 晚行程)
Hotels.com 真實旅客評價