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Hotel Alster-Hof

3.5 star property
Pet-friendly hotel with restaurant, connected to the convention centre, near Miniatur Wunderland

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View from property
1 bedroom, hypo-allergenic bedding, minibar, in-room safe
Fitness facility
1 bedroom, hypo-allergenic bedding, minibar, in-room safe
Front of property
Experience the vibrant Hamburg City Center at Hotel Alster-Hof, with a hair salon and dry cleaning services for a refreshed look. Enjoy rest and relaxation at the sauna or explore nearby attractions like Hamburg City Hall, all while taking advantage of amenities like free in-room WiFi, a gym, restaurant and bar - previous guests have raved about the helpful staff.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Gym
  • Bar
  • 24/7 front desk
  • Pet-friendly
  • Laundry facilities
  • Non-smoking

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Fitness centre
  • Sauna
  • Room service
  • 24-hour front desk
  • Front desk safe
  • Laundry service
  • Self-serve laundry
  • Hair salon
  • Multilingual staff
  • Concierge services

Feel at home (6)

  • Children stay free
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Blackout curtains
The current price is HK$1,243
HK$1,418 total
includes taxes & fees
2 Sept - 3 Sept

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Single Room

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Single Room

8.8 out of 10
Excellent
(50 reviews)

Highlights

Heating
Free rollaway/extra beds
HDTV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
Private bathroom
Minibar
  • 14 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double or Twin Room

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Double or Twin Room

8.6 out of 10
Excellent
(18 reviews)

Highlights

Heating
Free rollaway/extra beds
HDTV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
Private bathroom
Minibar
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Family Room

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Family Room

8.0 out of 10
Very good
(9 reviews)

Highlights

Heating
HDTV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
Private bathroom
Minibar
Satellite channels
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

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Hotel Baseler Hof

  • Free WiFi
  • Restaurant
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  • Laundry facilities
8.8 out of 10, Excellent, 933 reviews
The price is HK$919
HK$1,071 total
includes taxes & fees
31 Aug - 1 Sept
Hotel Baseler Hof
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About the area

Map
Esplanade 12, Hamburg, HH, 20354

What's nearby

  • Hamburg City Hall - 10 min walk - 0.9 km
  • Hamburg Messe and Congress - 16 min walk - 1.4 km
  • Miniatur Wunderland - 3 min drive - 2.0 km
  • Reeperbahn - 3 min drive - 2.1 km
  • Elbe Philharmonic Hall - 3 min drive - 2.3 km

Getting around

  • Hamburg Airport (HAM) - 33 min drive
  • Hamburg Dammtor Station - 6 min walk
  • Hamburg (ZMB-Hamburg Central Train Station) - 16 min walk
  • Hamburg Central Station - 16 min walk
  • Stephansplatz U-Bahn - 1 min walk
  • Gaensemarkt U-Bahn - 5 min walk
  • Dammtor S-Bahn - 6 min walk

Restaurants

  • Campus Suite
  • ‪Hofbräu Wirtshaus Esplanade - ‬3 min walk
  • ‪Espresso House - ‬3 min walk
  • ‪Jim Block Dammtor - ‬4 min walk
  • ‪Restaurant Haerlin - ‬4 min walk

About this property

Hotel Alster-Hof

When you stay at Hotel Alster-Hof, you'll be a short five-minute drive from Hamburg Messe and Congress and Hamburg City Hall. The restaurant is perfect for a bite to eat, and you can unwind with a drink at the bar/lounge or visit the sauna for a relaxing end to the day. Also, St. Pauli Piers and Reeperbahn are a short five-minute drive away. Fellow travellers love the helpful staff. The property is only a short walk to public transportation: Stephansplatz U-Bahn is steps away and Gaensemarkt U-Bahn is 5 minutes.

Languages

English, German

More about this property

VISIBILITY

At a glance

Hotel size

    • 108 rooms
    • Arranged over 7 floors

Arriving/Leaving

    • Check-in start time: 2:00 PM; check-in end time: midnight
    • Check-out time is noon
    • Contactless check-out
    • Late check-out subject to availability

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required

Children

    • One child (12 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
    • No cots (infant beds)

Pets

    • Pets allowed (1 total)*
    • Service animals welcome

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Other information

    • Smoke-free property
LOB_HOTELS

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Travelling with children

  • Children stay for free (see details)

What to do

  • Bike rentals nearby
  • Sailing nearby

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Television in common areas
  • Fitness centre
  • Sauna
  • Traditional architecture

Accessibility

  • Lift
ROOM

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Heating
  • Minibar

Sleep well

  • Hypo-allergenic bedding
  • Blackout curtains

Freshen up

  • Private bathroom
  • Bath or shower
  • Free toiletries
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
MONETIZATION_ON

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 4.80 per person, per night

Optional extras

  • Late checkout can be arranged for an extra charge of EUR 50 (subject to availability)

Renovations and closures

The property will be renovating from 17 March 2025 to 1 November 2025 (completion date subject to change). The following areas are affected:
  • Bar/lounge
  • Dining venue
  • Fitness facilities
  • Lobby
During renovations, the hotel will make every effort to minimise noise and disturbance.

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 9.00 per pet, per night

Policies

Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on-site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 star Superior, and is displayed on this page as 3.5 stars.

Also known as

Hotel Alster-Hof Hamburg
Hotel Alster-Hof
Alster-Hof Hamburg
Alster-Hof
Alster Hof Hotel Hamburg
Alster Hof Hamburg
Hotel Alster-Hof Hotel
Hotel Alster-Hof Hamburg
Hotel Alster-Hof Hotel Hamburg
HELP_OUTLINE

Frequently asked questions

Does Hotel Alster-Hof offer free cancellation for a full refund?

Yes, Hotel Alster-Hof does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Alster-Hof?

Yes, pets are welcome, with a limit of 1 total. There's a charge of EUR 9.00 per pet, per night. Service animals are exempt from fees.

What are the check-in and check-out times at Hotel Alster-Hof?

Check-in start time: 2:00 PM; check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge of EUR 50 (subject to availability). Contactless check-out is available.

Is there an on-site casino at Hotel Alster-Hof?

No, this hotel doesn't have a casino, but Casino Reeperbahn (4-min drive) is nearby.

What is there to do at Hotel Alster-Hof and nearby?

Have fun with nearby activities such as cycling and sailing. Enjoy amenities such as a sauna and a fitness centre.

Are there restaurants at or near Hotel Alster-Hof?

Yes, there's an on-site restaurant.

What's the area around Hotel Alster-Hof like?

Hotel Alster-Hof is in Hamburg City Center, a short 1-minute walk from Stephansplatz U-Bahn and 13 minutes' walk from Hamburg City Hall.

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Hotel Alster-Hof Reviews

Reviews

8.6

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Popular mentions

Breakfast
Room
Service staff
Location
Bed
Walking
Family friendly
Parking

What guests liked

  • Breakfast was consistently described as good, lovely, excellent, and delicious with a variety of choices. (12 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

6/10 Okay

Good hotel
Takashi, 1-night trip

10/10 Excellent

Great place to stay near everything.
Mona, 2-night trip

8/10 Good

Nice hotel
Alfredo, 1-night trip

10/10 Excellent

It located near the station and the opera house. It is very convenient.
Masaki, 1-night trip

10/10 Excellent

What a stunning old world hotel. Perfect position in Hamburg with classic rooms
Joe, 1-night trip

8/10 Good

The location was perfect for touring or finding a quiet lovely spot to rest in.
Arthur, 1-night trip

10/10 Excellent

The facility looks old but has been renovated and the rooms are very clean. Breakfast is good and location is great.
KIYOSHI, 1-night trip

10/10 Excellent

Excellent value
Keith, 2-night trip

10/10 Excellent

Z
Peder, 2-night trip

10/10 Excellent

German Unity Day parkrun trip

The hotel was ideally placed for exploring the city. The room was on the 6th floor and was quiet and comfortable. Breakfast was included in the rate and the vegan food choices were good. The Reception staff were welcoming and helpful. I would definitely stay again.
Sharon, 2-night trip

8/10 Good

Great location great stay.

Family trip to Hamburg. Hotel is in a great location. Free parking after 8pm in front of hotel on the boulevard street. Other than that a parking structure I was told was 15min away. Room was great and breakfast as well.
Marcel, 1-night trip

10/10 Excellent

Reasonable priced perfect hotel in Hamburg

Small hotel great location good service Amazing laundry service ! My shirt came back as new
Stephen, 1-night trip

6/10 Okay

The hotel was lovely and in a great location. It was very close to restaurants and shops. It was an older hotel so the room furnishings were older. The bathroom was remodeled. The breakfast and lounge area were nice. Breakfast offered a variety of items and was very good. If you enjoy a more traditional hotel , I would recommend it. The staff were very courteous and professional.
gloria, 1-night trip

8/10 Good

Excellent value for money. My room was an older style single, but perfectly adequate for a 3 night stay. Good location, near Alster lakes (great for a stroll/run) and beautiful Planten un Blomen park. Rathaus about 1/2 mile. Breakfast and cleaning staff efficient and friendly. Poor WiFi. Laeiszhalle also within easy walking distance, where I attended a concert. Would use again.
Astrid, 3-night trip

10/10 Excellent

Great value

A delightful family-run hotel just 50 or so yards from the Stephanplatz Ubahn station. Comfortable and compact rooms (a little too compact perhaps) and an excellent breakfast. The desk staff are charming and helpful (except for one grumpy young man during the day) and the hotel is remarkable value for money. Congratulations.
Terence, 2-night trip

10/10 Excellent

I left behind a valuable object, and when I realized it, I immediately emailed the Alster to arrange to have it sent to me at a later destination. When I arrived, it was waiting for me!
Richard, 1-night trip

10/10 Excellent

Das Hotel ist insgesamt sehr sauber, die Putzkräfte super freundlich, genau wie die Damen an der Rezeption, ich habe mich direkt wohl gefühlt. Das Mobiliar im Zimmer war nicht modern, aber auch nicht abgewohnt.
Sonja, 3-night trip

8/10 Good

War schon öfter hier. Finde ich für den Preis super.
Gabriele, 1-night trip

8/10 Good

Gute Zentrake Lage! Hotel mit alter Tradition, wird gerade umfassend renoviert. Zimmer sind aktuell zweckgemäss und sauber. Frühstück ist sehr gut, das Personal stets hilfsbereit.
Juergen, 4-night trip

8/10 Good

Etwas zu hellhörig sonst super
Moritz, 1-night trip

10/10 Excellent

Sehr hilfsbereites und freundliches Personal
Stefan, 1-night trip

8/10 Good

Saubere Unterkunft, tolle Lage.
Kathrin, 1-night trip

8/10 Good

Nadine, 1-night trip

8/10 Good

Gute Lage. Mit öffentlichen Verkehrsmitteln gut zu erreichen. Personal hilfsbereit und freundlich. Einrichtung zum Teil in die Jahre gekommen.
Gerhard, 2-night trip

4/10 Poor

Leider nicht gut
Vanessa, 1-night trip