We were greeted with a smile and how can I help you. Check-in was quick and instructions on how to get to our room and other details we needed to know. The room was clean and comfortable. Loved the kitchen area and the extra-large bathroom. I did notice the shade was broken but that was only a minor complaint. Breakfast was very good, and the service people were nice and greeted you with a smile. We will stay again.
Paula
Paula (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月18日
Kadence
Kadence (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月17日
My mother, sister, and I were in town for a baby shower. As soon as you walk in the staff is very friendly! The hotel was very clean and comfortable! 10/10 HIGHLY RECOMMEND!
Abigail
Abigail (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月16日
The stay was great they had a nice room and great front service they parking was a bit much with the stay and the deposit then pay for parking to is a bit much but they have complementary breakfast and Ms.TAMMY WAS A GREAT HOSTESS FOR IT AMANDE IT EASY FOR WAFFLES AND UNDERSTANDING
Cheyenne
Cheyenne (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月16日
Check in easy! Customer service excellent! My favorite hotel when I stay downtown
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
8/10 很好
2025年2月16日
It was good stay, the only downside is that at check in I got charged a extra $40 even though I paid in advance, I believe it was for the parking area but they did mention that there would be a extra fee before hand. Aside from that it was really nice
Trinity
Trinity (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025年2月15日
Aurora
Aurora (3 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月12日
Alice
Alice (8 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025年2月11日
Rosa
Rosa (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月7日
Tim
Tim (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025年2月3日
The staff were very friendly. My only complaint was the noise level. I could hear everything from traffic most of the night, to people talking in the hallway
Aimee
Aimee (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025年1月28日
Price good but needs updating
It is an older hotel and needs updating. Our room faced the road and was noisy. We were going to a Mavericks game, and it is close to the arena. The breakfast was very good. When my husband went down to get coffee the desk clerk was asleep with her head down on the desk and never woke up.
Yvonna
Yvonna (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月27日
Great Stay!
My husband and I had a wonderful stay. The room was large and very clean. We did feel that there could have been more drawers to hold clothing but there were other options so it wasn't a big deal. We ate breakfast at the hotel every day. There was a good variety of food and beverages and the staff were very friendly. The location of the hotel was ideal because we needed to travel several times to Uptown which was only a five minute drive. We would definitely recommend this hotel.
Ingrid
Ingrid (5 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月27日
Was a great 1 night stay! Very clean and quiet
Kaitlyn
Kaitlyn (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月27日
Kristin
Kristin (3 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025年1月27日
Mediocre at best-
Check in was very slow and the clerk spoke very low and mumbled most of the time. Was a line for check in and another worker just stat at the other computer rather than help to check guests in. Stay was decent but hotel is very dated and is need of a revamp to truly represent the HYATT name. Breakfast was very very bland and was barely edible. Not one of my best hotel stays.
Joe
Joe (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月27日
Elaine
Elaine (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月26日
Great time! Wonderfu, hotel and staff
This was our second time to stay and both times have been wonderful.
Latisha
Latisha (1 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2025年1月26日
Inflexible and poor customer care or retention. o
The people that worked at the hotel were very nice, happy and very kind. The management however was very inflexible in working with us regarding an overbooking problem. We paid over $300 plus(due Dallas being full due to an Apparel Market and several other)). The hotel was in no condition to be charing that rate.
Timi
Timi (4 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2025年1月25日
Dustin
Dustin (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025年1月24日
The hotel was okay. It needs updating but liked the convience to AAC. Desk staff and bartender were very friendly.