Candlewood Suites Richmond-West, an IHG Hotel, is a convenient retreat near Short Pump Town Center. Enjoy dry cleaning services, unwind at the 24-hour gym or grab a snack at the bar/deli. With free in-room WiFi and outdoor furniture to relax on, this hotel's helpful staff has left a lasting impression on previous guests.
Lewis Ginter Botanical Garden - 13 min drive - 14.8 km
Virginia Commonwealth University - 16 min drive - 21.2 km
Getting around
Richmond, VA (RIC-Richmond Intl.) - 27 min drive
Richmond Staples Mill Road Station - 15 min drive
Richmond Main Street Station - 17 min drive
Ashland Station - 24 min drive
Restaurants
McDonald's - 9 min walk
Chick-fil-A - 2 min drive
Cookout - 15 min walk
Sonic Drive-In - 8 min walk
Burger King - 17 min walk
About this property
Candlewood Suites Glen Allen-Short Pump by IHG
At Candlewood Suites Glen Allen-Short Pump by IHG, you'll be within a 15-minute drive of Short Pump Town Center and University of Richmond. Guests can visit the 24-hour fitness centre for a workout, and freebies such as WiFi, self-parking and wired Internet are added perks. Fellow travellers love the helpful staff.
Languages
English, Spanish
At a glance
DONE
Hotel size
122 rooms
Arranged over 3 floors
DONE
Arriving/Leaving
Check-in time starts at 3:00 PM
Express check-out available
Late check-in subject to availability
Minimum check-in age – 21
Check-out time is noon
Contactless check-out
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
DONE
Children
Children (18 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
No cots (infant beds)
DONE
Pets
Pets allowed (up to 36 kg per pet)*
Service animals welcome
Restrictions apply*
WIFI
Internet
Free WiFi in public areas
Free WiFi and wired internet access in rooms
LOCAL_PARKING
Parking
Free uncovered on-site self-parking
Wheelchair-accessible parking and van parking on site
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Coffee/tea in a common area
Barbecue grills
Travelling with children
Children stay for free (see details)
Local/corner shop
Working away
24-hour business centre
Services
24-hour front desk
Laundry facilities
Multilingual staff
Facilities
1 building/tower
Safe-deposit box at front desk
Picnic area
Television in common areas
24-hour fitness centre
Outdoor furniture
Accessibility
Braille/raised signage
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Assistive listening devices available
Wheelchair-accessible public bathroom
Wheelchair-accessible van parking
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible fitness centre
Wheelchair-accessible business centre
Wheelchair-accessible lounge
Visual alarms in hallways
Handrails in stairwells
Closed-captioned TV
Grab bar near toilet
Lever door handles
Well-lit path to entrance
Step-free path to entrance
Thin carpet in room
Tile flooring in room
Hardwood flooring in room
Room amenities
Be entertained
43-inch flat-screen TV
Premium cable channels
Home comfort
Climate-controlled air conditioning and heating
Wet bar
Coffee/tea maker
Iron/ironing board
Window screens
Sleep well
Blackout curtains
Bed sheets provided
What to enjoy
Separate dining area
Freshen up
Private bathroom
Shower/bath combination
Hairdryer
Towels
Stay connected
Desk
Free WiFi and wired internet
Free local calls
Desk chair
Food and drink
Full-sized fridge/freezer
Microwave
Kitchen
Stovetop
Toaster
Cookware, dishes and utensils
Dishwasher
Ice maker
Paper towels
More
Weekly housekeeping
Fees & policies
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 50 per pet (may vary based on length of stay)
Policies
Guests can rest easy knowing that there's a smoke detector on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Candlewood Suites Richmond-West Aparthotel Glen Allen
Candlewood Suites Richmond-West Aparthotel
Candlewood Suites Richmond-West Glen Allen
Candlewood Suites Richmond-West
Candlewood Glen Allen
Candlewood Suites Glen Allen
Candlewood Suites RichmondWes
Candlewood Suites Richmond West
Candlewood Suites Richmond West an IHG Hotel
Candlewood Suites Glen Allen Short Pump by IHG
Candlewood Suites Glen Allen-Short Pump by IHG Hotel
Candlewood Suites Glen Allen Short Pump an IHG Hotel
Candlewood Suites Glen Allen-Short Pump by IHG Glen Allen
Candlewood Suites Glen Allen-Short Pump by IHG Hotel Glen Allen
Frequently asked questions
Does Candlewood Suites Glen Allen-Short Pump by IHG offer free cancellation for a full refund?
Yes, Candlewood Suites Glen Allen-Short Pump by IHG does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Candlewood Suites Glen Allen-Short Pump by IHG?
Yes, pets are welcome, with a maximum weight of 36 kg per pet. There's a charge of USD 50 per pet, per stay. Service animals are exempt from fees.
Is parking offered on site at Candlewood Suites Glen Allen-Short Pump by IHG?
Yes, there's free self parking.
What are the check-in and check-out times at Candlewood Suites Glen Allen-Short Pump by IHG?
You can check in starting at 3:00 PM. Check-out time is noon. Express check-out and contactless check-out are available.
What is there to do at Candlewood Suites Glen Allen-Short Pump by IHG and nearby?
Candlewood Suites Glen Allen-Short Pump by IHG has a 24-hour fitness centre and a picnic area.
Does Candlewood Suites Glen Allen-Short Pump by IHG have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchen is available in every room, and also includes a coffee maker, a toaster and cookware.
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Candlewood Suites Glen Allen-Short Pump by IHG Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
9.2/10
Staff & service
8.4/10
Amenities
8.6/10
Property conditions & facilities
8.6/10
Eco-friendliness
Popular mentions
Room
Service staff
Location
Kitchen
Bed
Amenities
Restaurant
Air conditioning
Bathroom
Shopping
What guests liked
Excellent dining options are available within walking distance of the property. (8 reviews)
The parking lot was in great shape and there was plenty of onsite parking available. (4 reviews)
The property is pet friendly and offers a welcoming environment for pets. (3 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Exceptional
20 Jun 2025
I enjoyed my stay-it was clean and quiet!
Juanita
Juanita, 2-night trip
8/10 Very good
12 Jul 2025
Check in was great with wonderful service. One less star because shower pressure was low and water didn’t get hot, just warm.
Justin
Justin, 1-night trip
8/10 Very good
30 Jun 2025
Good room in Richmond
It was just fine for an overnight stay. Nothing exciting, nothing wrong!
Mark
Mark, 1-night trip
10/10 Exceptional
19 Apr 2025
It was a nice quiet hotel.
Steven
Steven, 1-night trip
10/10 Exceptional
24 Mar 2025
Good for a few days stay
Andre
Andre, 1-night trip
10/10 Exceptional
23 Apr 2025
The room is very clean and spacious…had to extend stay for one more night and they were very accommodating
Priscilla
Priscilla, 2-night trip
10/10 Exceptional
30 Apr 2025
Easy and quick
Meredith
Meredith, 1-night trip
10/10 Exceptional
22 Apr 2025
Very clean
Charles
Charles, 2-night trip
10/10 Exceptional
8 Jan 2025
Great staff great l ocation
Elton
Elton, 9-night trip
10/10 Exceptional
10 Feb 2025
Good roadside hotel
Great hotel off of i95 for people bringing pets. Quiet and safe.
Claire
Claire, 1-night trip
4/10 Fair
31 May 2025
Not good
Wouldn't recommend. Hotel was in need of updates, only 1 elevator for whole place, no amenities, and our room was very dirty. Staff were friendly tho.
Verified traveller
2-night trip
10/10 Exceptional
2 May 2025
Accessible for me and to the area
I frequently stay here for its convenience to I-64 and other places in the Short Pump - Glen Allen area. It is reasonably priced, and the evening front desk person is great. I need an accessible room and their room is more than adequate for my needs. The bed is comfy. There is no need to worry about food because it is all around you. I find this location is great for a weekend getaway where you have access to more things - the mall, restaurants of all types, a movie theater, and food shopping too.
Verified traveller
1-night trip
10/10 Exceptional
13 Jan 2025
Everything was very good, no complaints. I would definitely stay here again and would definitely recommend.
Holly
Holly, 1-night trip
10/10 Exceptional
18 Jul 2024
Second stay here, very welcoming staff, clean, located in a great area.
Zachary
Zachary, 1-night trip
10/10 Exceptional
24 Apr 2025
My pet peeve with hotels is the room darkness level when the lights are out. This is the first hotel in over 2 years I've stayed in, regardless of price or location (city, rural), that the curtains and the room door were designed to provide sufficient coverage from security lighting outside and in the hallway, so I could sleep.
Melinda
Melinda, 1-night trip
10/10 Exceptional
16 Feb 2025
Clean, a little run down
Bernard
Bernard, 2-night trip
6/10 Good
18 Apr 2025
Staff is super nice and helpful. You will not get any housekeeping unless you’re there for an extended stay. We had no issue getting towels from the front desk but it would have been nice to have our room cleaned during our stay. This hotel is just average. No frills. Nothing special. A place to stay in the area that’s on the cheaper side. The location is great though which is why I chose to stay at this property. I would stay again for a 1 or 2 night stay.
Denese
Denese, 2-night trip
10/10 Exceptional
17 Nov 2024
Staff was absolutely wonderful. Property located in a prime area as well. Thank you for a wonderful stay.
Miguel
Miguel, 1-night trip
10/10 Exceptional
9 Dec 2024
Very nice stay!
The hotel was very clean and comfortable. There are lots of amenities available, but we were not there long enough to use most of them.