In the heart of Kyoto, The Machiya Ebisuya offers a serene escape with a lush garden. Stroll along Nishiki Market and Pontocho Alley, then return to relax with luggage storage and express check-out. With multilingual staff on hand, previous guests rave about the helpful service.
The Machiya Ebisuya puts you in a great location, within a short 10-minute walk of Kawaramachi Street and Shijo Street. Also, Nishiki Market and Pontocho Alley are within a 15-minute walk. Fellow travellers say great things about the helpful staff and location. The property is only a short walk to public transportation: Gojo Station is 10 minutes away.
Languages
English, Japanese
At a glance
DONE
Hotel size
30 rooms
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: 9:00 PM
Express check-out available
Minimum check-in age – 18
Check-out time is 11:00 AM
Contactless check-out
DONE
Special check-in instructions
The front desk is open daily from 8:00 AM - 9:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
DONE
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
No on-site parking
DONE
Other information
Designated smoking areas
Property amenities
Services
Front desk (limited hours)
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Facilities
Safe-deposit box at front desk
Accessibility
Upper floors accessible by stairs only
Well-lit path to entrance
Room amenities
Be entertained
40-inch flat-screen TV
Cable TV channels
Home comfort
Climate-controlled air conditioning and heating
Electric kettle
Slippers
Iron/ironing board
Sleep well
Down duvet
Blackout curtains
Bed sheets provided
What to enjoy
Individually furnished and decorated
Freshen up
Private bathroom
Bidet
Free toiletries
Hairdryer
Towels
Toothbrush and toothpaste
Toilet paper
Stay connected
Free WiFi
Food and drink
Fridge
Free bottled water
Free tea bags/instant coffee
More
Daily housekeeping
In-room safe
Guidebooks/recommendations
Local maps
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A city tax may be collected at the property. The city tax ranges from JPY 200–1,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
Policies
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Only registered guests are allowed in the guestrooms.
This property does not have lifts.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, JCB International
Also known as
THE MACHIYA EBISUYA Hotel
THE MACHIYA EBISUYA Kyoto
THE MACHIYA EBISUYA Hotel Kyoto
Frequently asked questions
Does The Machiya Ebisuya offer free cancellation for a full refund?
Yes, The Machiya Ebisuya does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at The Machiya Ebisuya?
Sorry, pets aren't allowed.
Is parking offered on site at The Machiya Ebisuya?
Sorry, there's no on-site parking at The Machiya Ebisuya.
What are the check-in and check-out times at The Machiya Ebisuya?
Check-in start time: 3:00 PM; check-in end time: 9:00 PM. Check-out time is 11:00 AM. Express check-out and contactless check-out are available.
What's the area around The Machiya Ebisuya like?
The Machiya Ebisuya is in Shimogyo Ward, a short 10-minute walk from Gojo Station and 5 minutes' walk from Kawaramachi Street. Travellers love the hotel's prime location.
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The Machiya Ebisuya Reviews
Reviews
9.8
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.8/10
Cleanliness
9.8/10
Staff & service
9.4/10
Amenities
9.8/10
Property conditions & facilities
9.6/10
Eco-friendliness
Popular mentions
Service staff
Room
Location
Public transport
Walking
Breakfast
Laundry facilities
Bed
Reviews
10/10 Exceptional
22 Apr 2025
Wonderful hotel, great location, staff and facilities. Would recommend.
Amanda
Amanda, 3-night trip
10/10 Exceptional
1 Jul 2025
The hotel is beautiful and clean. They offer complimentary coffee and tea which is great. The hotel is located only 10 minutes from Nishiki Market and the subway station. I will definitely stay here again next time I visit
Mai
Mai, 5-night trip
10/10 Exceptional
31 May 2025
Cute boutique hotel. Every little thing is taken care of. Great staff, fantastic amenities.
navin
navin, 4-night trip
10/10 Exceptional
9 Apr 2025
Fantastic location and service
Fantastic location !! Exceptional staff… so glad we picked this hotel to stay at to see Kyoto. Easy walk to see most areas we wanted to see
craig
craig, 5-night trip
10/10 Exceptional
1 Mar 2025
Beautiful modern machiya. Very nice clean, quiet rooms with an excellent location.
Janice
Janice, 3-night trip
10/10 Exceptional
23 Apr 2025
Recommended
Omer
Omer, 1-night trip
10/10 Exceptional
19 Nov 2024
Loved our stay here while we were in Kyoto! Staff was so welcoming and friendly - the rooms were clean and modern. The location was perfect, close enough to walk to all the places we wanted to and on a very quiet street!
Amelia
Amelia, 3-night trip
10/10 Exceptional
10 Dec 2024
Perfect for a family of four with young kids
Dan
Dan, 4-night trip
10/10 Exceptional
8 Mar 2025
Love it
Pam
Pam, 3-night trip
10/10 Exceptional
8 Nov 2024
Excellent hotel and great staff
Super kind staff, very clean and comfortable hotel. The room was big and equipped with everything you might need for your stay. Very convenient location, between the center and Kyoto station.
Stacey Victoria
Stacey Victoria, 5-night trip
10/10 Exceptional
24 Feb 2025
The gold standard for accommodation and service - our second visit and the staff went above and beyond (including a room upgrade to show appreciation at our return). Room was incredible as was the general support and courtesies extended. Will stay with them again (without Expedia).
Aaron
Aaron, 5-night trip
10/10 Exceptional
2 Jun 2024
Great location, beautiful rooms and quite spacious
Clare
Clare, 3-night trip
10/10 Exceptional
7 Jun 2024
Great place great people
Katherine
Katherine, 1-night trip
10/10 Exceptional
14 Aug 2023
Very comfortable hotel with attention to detail in a sweet and quiet part of town (but still convenient to walk most places!).
Jennifer
Jennifer, 1-night trip
10/10 Exceptional
13 Jan 2025
Staff are really helpful and nice… Mr. Chou in particular. Thank you
Shian Yeu
Shian Yeu, 2-night trip
10/10 Exceptional
1 Nov 2024
Super friendly staff. Very helpful and professional, and speak decent English.
Yansong
Yansong, 3-night trip
10/10 Exceptional
3 May 2023
It was like it was brand new, Absolutely loved staying here it was a great spot and easy to walk to main tourist areas.
Alison
Alison, 5-night trip
10/10 Exceptional
29 Mar 2024
Outstanding Japanese hospitality, located within walking distance of Kyoto’s exquisite historical and spiritual sites, as well as its modern, vibrant shopping districts. This is a superb choice for any visitor.
Daniel
Daniel, 2-night trip
10/10 Exceptional
16 Nov 2023
Comfortable, good location, nice to have 24 hour tea room
Melanie
Melanie, 6-night trip
10/10 Exceptional
21 Jun 2023
Loved everything about our stay. Not much else to add aside from that I’d highly recommend it to anyone headed to Kyoto
James
10/10 Exceptional
11 Mar 2024
Beautiful well, equipped, spacious rooms!
Celeste
10/10 Exceptional
16 Apr 2024
Beautiful hotel with large rooms. We stayed in 4 different hotels throughout Japan and this was by far our favourite. Great location (Walking distance to transit, restaurants and lots of shopping).
Jeffrey
Jeffrey, 4-night trip
10/10 Exceptional
19 Mar 2024
friendly staff. Great room with a washing machine. Fantastic stay!
Howard
Howard, 3-night trip
10/10 Exceptional
13 Mar 2024
Super well located in Kyoto. Very clean and very nice everything. Would stay here again.