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Pestana Carlton Madeira Ocean Resort Hotel

5.0 star property
Luxury hotel with spa, near CR7 Museum

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Photo gallery for Pestana Carlton Madeira Ocean Resort Hotel

Indoor pool, outdoor pool
Bar (on property)
1 bedroom, minibar, in-room safe, iron/ironing board
View from room
Breakfast and dinner served
Located by the ocean, Pestana Carlton Madeira Ocean Resort Hotel offers a tranquil retreat. Unwind with a massage at Venus Health SPA or indulge in scuba diving and other activities. With an indoor pool, outdoor pool, marina and coffee shop/cafe on site, this luxury hotel is perfect for relaxation.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking available
  • Pet-friendly
  • Airport transfer
  • Bar

Main amenities (12)

  • Daily housekeeping
  • Marina
  • Near the beach
  • Restaurants and bar/lounge
  • Full-service spa
  • Indoor pool and outdoor pool
  • Health club
  • Sauna
  • Steam room
  • Self parking
  • Children's pool
  • Hot tub

For families (6)

  • Babysitting (surcharge)
  • Children's pool
  • Playground on-site
  • Private bathroom
  • Television
  • Daily housekeeping
The current price is HK$1,852
HK$1,962 total
includes taxes & fees
6 Sept - 7 Sept

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Suite

32-inch LCD TV with cable channels, TV

Suite

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
LCD TV
Separate bedroom
Bidet
Private bathroom
Hairdryer
  • 63 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 4
  • 1 Queen Bed

View all photos for Junior Suite

View from room

Junior Suite

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
LCD TV
Separate bedroom
Bidet
Private bathroom
Hairdryer
  • 62 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Room

View from room

Family Room

7.4 out of 10
Good
(3 reviews)

Highlights

Balcony
Air conditioning
LCD TV
Separate bedroom
Bidet
Private bathroom
Hairdryer
Bathrobes
  • 60 sq m
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Sofa Beds

View all photos for Double or Twin Room, Sea View

1 bedroom, minibar, in-room safe, iron/ironing board

Double or Twin Room, Sea View

7.0 out of 10
Good
(12 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
LCD TV
Separate bedroom
Bidet
Private bathroom
Hairdryer
  • 30 sq m
  • Sea view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Double or Twin Room, Pool View

1 bedroom, minibar, in-room safe, iron/ironing board

Double or Twin Room, Pool View

8.6 out of 10
Excellent
(8 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
LCD TV
Separate bedroom
Bidet
Private bathroom
Hairdryer
  • 37 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Double or Twin Room, Sea View

1 bedroom, minibar, in-room safe, iron/ironing board

Superior Double or Twin Room, Sea View

8.0 out of 10
Very good
(5 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
LCD TV
Separate bedroom
Bidet
Private bathroom
Hairdryer
  • 30 sq m
  • Sea view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Junior Suite (Superior)

1 bedroom, minibar, in-room safe, iron/ironing board

Junior Suite (Superior)

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Air conditioning
Free cots/infant beds
LCD TV
Separate bedroom
Bidet
Private bathroom
Hairdryer
  • 62 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Classic Double or Twin Room, City View

1 bedroom, minibar, in-room safe, iron/ironing board

Classic Double or Twin Room, City View

9.2 out of 10
Wonderful
(13 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
LCD TV
Separate bedroom
Bidet
Private bathroom
Hairdryer
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Family Room (2 Extra Beds)

View from room

Family Room (2 Extra Beds)

Highlights

Balcony
Air conditioning
Free cots/infant beds
LCD TV
Separate bedroom
Bidet
Private bathroom
Hairdryer
  • 60 sq m
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Sofa Beds

View all photos for Family Room (Extra Bed)

1 bedroom, minibar, in-room safe, iron/ironing board

Family Room (Extra Bed)

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Air conditioning
Free cots/infant beds
LCD TV
Separate bedroom
Bidet
Private bathroom
Hairdryer
  • 60 sq m
  • Sleeps 3
  • 2 Twin Beds and 2 Twin Sofa Beds

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About the area

Map
Largo Antonio Nobre, Funchal, 9004-531

What's nearby

  • CR7 Museum - 12 min walk - 1.0 km
  • Funchal Marina - 15 min walk - 1.3 km
  • Town Square - 2 min drive - 1.6 km
  • Lido Bathing Complex - 2 min drive - 1.6 km
  • Funchal Farmers Market - 3 min drive - 1.9 km

Getting around

  • Funchal (FNC-Cristiano Ronaldo) - 22 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Galaxia Sky Bar - ‬3 min walk
  • ‪Pastelaria Petit Fours - ‬6 min walk
  • ‪Pub Number Two - ‬1 min walk
  • ‪Beef & Wines - ‬3 min walk
  • ‪Casa Italia Pizzas & Pastas - ‬4 min walk

About this property

Pestana Carlton Madeira Ocean Resort Hotel

Pestana Carlton Madeira Ocean Resort Hotel features a marina and puts you within a 15-minute walk of CR7 Museum. Guests can indulge in massages at the spa, and Arcos serves breakfast and dinner. Other highlights at this luxurious hotel include an indoor pool, an outdoor pool and a poolside bar. The helpful staff and location get great marks from fellow travellers.

Languages

English, Portuguese, Spanish

More about this property

VISIBILITY

At a glance

Hotel size

    • 286 rooms
    • Arranged over 15 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: midnight
    • Contactless check-in and check-out are available
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Babysitting*

Pets

    • Pets allowed (dogs only, 1 total, up to 5 kg per pet)*
    • Service animals welcome
    • Specific rooms only, restrictions apply*

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • On-site self-parking (EUR 15 per day)

Transfers

    • Airport shuttle*

Other information

    • Smoke-free property
LOB_HOTELS

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • 24-hour room service

Travelling with children

  • Children's pool
  • Playground
  • Babysitting (surcharge)

What to do

  • Scuba diving
  • Shopping
  • Pool table
  • Beach nearby
  • Golfing nearby
  • Mountain biking nearby
  • Parasailing nearby
  • Snorkelling nearby

Working away

  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in reception
  • Wedding services
  • Multilingual staff

Facilities

  • Library
  • Fireplace in reception
  • Health club
  • An outdoor pool
  • An indoor pool
  • Arcade/games room
  • Full-service spa
  • Marina
  • Hot tub
  • Sauna
  • Steam room
  • Banquet hall

Accessibility

  • Lift
ROOM

Room amenities

Be entertained

  • 32-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Turndown service
  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Recycling
STAR_OUTLINE

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Venus Health Spa. Services include massages.

Dining

Arcos – This buffet restaurant serves breakfast and dinner.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
MONETIZATION_ON

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

Optional extras

  • Airport shuttle service is offered for an extra charge

Children & extra beds

  • Babysitting is available for an extra charge

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 30 per pet, per night

Parking

  • Self-parking costs EUR 15 per day

Policies

Construction is underway at a neighbouring building and there may be noise disturbance from the construction work.
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay
This property is professionally cleaned.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Property Registration Number 3978

Also known as

Pestana Carlton Madeira Ocean Resort Hotel Funchal
Pestana Carlton Madeira Ocean Resort Hotel
Pestana Carlton Madeira Ocean Funchal
Pestana Carlton Madeira Ocean
Pestana Carlton Madeira Ocean
Pestana Carlton Madeira Ocean Resort Hotel Hotel
Pestana Carlton Madeira Ocean Resort Hotel Funchal
Pestana Carlton Madeira Ocean Resort Hotel Hotel Funchal
HELP_OUTLINE

Frequently asked questions

Does Pestana Carlton Madeira Ocean Resort Hotel offer free cancellation for a full refund?

Yes, Pestana Carlton Madeira Ocean Resort Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Pestana Carlton Madeira Ocean Resort Hotel?

Yes, there's an indoor pool, an outdoor pool and a children's pool.

Are pets allowed at Pestana Carlton Madeira Ocean Resort Hotel?

Yes, dogs are welcome, with a limit of 1 total and maximum weight of 5 kg per pet. There's a charge of EUR 30 per pet, per night. Service animals are exempt from fees.

Is parking offered on site at Pestana Carlton Madeira Ocean Resort Hotel?

Yes. Self-parking costs EUR 15 per day.

Is an airport shuttle service offered by Pestana Carlton Madeira Ocean Resort Hotel?

Yes, an airport shuttle is available.

What are the check-in and check-out times at Pestana Carlton Madeira Ocean Resort Hotel?

Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is noon. Contactless social distancing and check-out are available.

Is there an on-site casino at Pestana Carlton Madeira Ocean Resort Hotel?

No, this hotel doesn't have a casino, but Madeira Casino (8-min walk) is nearby.

What is there to do at Pestana Carlton Madeira Ocean Resort Hotel and nearby?

Have fun during the warmer months with activities such as scuba-diving. Indulge in a treatment at the spa and soothe your senses in the hot tub. Pestana Carlton Madeira Ocean Resort Hotel also has an outdoor pool and a sauna, as well as a steam room and an arcade.

Are there restaurants at or near Pestana Carlton Madeira Ocean Resort Hotel?

Yes, there's an on-site restaurant, Arcos.

Does Pestana Carlton Madeira Ocean Resort Hotel have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Pestana Carlton Madeira Ocean Resort Hotel like?

Pestana Carlton Madeira Ocean Resort Hotel is in the heart of Funchal, a short 11-minute walk from CR7 Museum and 8 minutes' walk from Madeira Casino. Travellers say that the hotel is in a great location.

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Pestana Carlton Madeira Ocean Resort Hotel Reviews

Reviews

8.8

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Popular mentions

Service staff
Room
Location
Breakfast
View
Restaurant
Food
Towns
Bed
Coffee

What guests liked

  • The breakfast buffet offered a wide variety of options, including fresh juices, made-to-order omelets, and other delicious choices. (20 reviews)
  • The pool area was well-maintained, spacious, and offered gorgeous views with plenty of space for sun loungers. (13 reviews)
  • The property's restaurants offered excellent food and a wide variety of options, with many guests praising the delicious buffet breakfast. (6 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Excellent

Absolutely wonderful hotel!
Gillian, 6-night trip

10/10 Excellent

Excellent location , great accommodation, good breakfast buffet.
Carlos, 4-night trip

10/10 Excellent

Everything, the pools, the staff was friendly and helpful, breakfast selections fantastic.
Winston, 3-night trip

10/10 Excellent

If you’re never visiting madeira should give a trie wonderful hotel and staff
alfredo, 2-night trip

8/10 Good

Well presented Hotel, with lovely Pool Gardens and Public areas. Helpful and friendly staff. Great location, short walk into Funchal. Only negative was that the room was sometimes noisy, as there was an inter-connecting door, so we could hear the people in the next room. Would recommend.
Linda Ann, 14-night trip

10/10 Excellent

Nice hotel
Teija, 27-night trip

8/10 Good

Great place to stay in Funchal. Great hotel but not a 5 star
Ian, 4-night trip

8/10 Good

Scenic spot, very conveniently located, good facilities.
Angela, 14-night trip

10/10 Excellent

Everyone was so nice and friendly and just amazing
Alec, 7-night trip

6/10 Okay

Closed access to Spa and bar too early
rory, 5-night trip

10/10 Excellent

Very nice hotel with a central location to main town centre and local restaurants all within a walking distance. Fantastic views across the ocean Would definitely chose this hotel again
bhadresh, 4-night trip

8/10 Good

Needs a refurbishment in public areas as looking a bit tired. But room spotless and a good size, breakfast good, and staff response to a minor problem was outstanding.
polly, 5-night trip

10/10 Excellent

Nice staff and beautiful view and nice swimmingpools
Michella, 7-night trip

10/10 Excellent

LOVED this hotel. Beautiful setting and amazing hotel - felt really luxury and a fantastic customer experience. The restaurants are also good and we did a sunset dining experience one evening we were there

10/10 Excellent

The hotel is in a great location, with a walkable area and a lot of restaurants around it. We stayed in a room with pool view and were actually able to walk out the room and go straight to the pool. There also was an ocean view from our room, although we never got down to the beach. The staff was friendly and all the amenities were fine. Free parking was limited, especially since it was also being used by the locals.
Alexander, 4-night trip

10/10 Excellent

Definitely one of the best places to stay on the island
Wayne, 5-night trip

2/10 Terrible

Don’t feel like it was 5 stars! We stay at one of the suites in the hotel. We could hear next door chatting and snoring! Not worth the money. Breakfast wasn’t great. The customer service via phone was slow when we try to communicate when next door was being nosy no one pick up the phone. Also the hotel doesn’t have any quiet time during night. When we arrived no water was in the room. So the best arrival was not a good impression
Natt, 9-night trip

10/10 Excellent

Excellent hotel
David, 5-night trip

10/10 Excellent

Great location and lots too do
Denis, 5-night trip

10/10 Excellent

Great hotel, very helpful staff. Clean room, good breakfast. Highly recommend.
Walter, 2-night trip

10/10 Excellent

Prime location with beautiful sea views, lots of dinnng options around, short walk into town, bus stop just in front
Miriam, 6-night trip

8/10 Good

Wonderful location easy walk to restaurants, park and downtown.
Paula Theresa, 7-night trip

10/10 Excellent

Great location by the sea. An outstanding breakfast buffet and wonderful staff.
Sigurður, 11-night trip

10/10 Excellent

Good location good swimming pool room was spacious
David, 6-night trip

8/10 Good

Very walkable to centre of town
Joseph, 14-night trip