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Poulo Wai Hotel and Apartment

4.0 star property
Hotel with 4 restaurants, near Central Market

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Photo gallery for Poulo Wai Hotel and Apartment

4 restaurants, breakfast served
Front of property
Daily buffet breakfast (USD 12 per person)
Exterior
Outdoor pool, open 7:00 AM to 7:00 PM, pool umbrellas, pool loungers
Located in the heart of Phnom Penh, Poulo Wai Hotel and Apartment is an upscale retreat. Treat yourself to a rejuvenating experience at Airavata Spa, enjoy al fresco dining at one of the 4 on-site restaurants or relax by the outdoor pool with sun loungers and pool umbrellas.
VIP Access

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Airport transfer
  • Bar
  • Pool
  • Spa
  • Gym
  • Free parking

Main amenities (12)

  • Daily housekeeping
  • 4 restaurants and 3 bars/lounges
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Fitness centre
  • Sauna
  • Steam room
  • Children's pool
  • Hot tub
  • Pool bar
  • Room service

Feel at home (6)

  • Children's pool
  • Private bathroom
  • Separate bath and shower
  • Television
  • Daily housekeeping
  • Laundry facilities

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Deluxe King Bed

1 bedroom, Egyptian cotton sheets, premium bedding, Tempur-Pedic beds

Deluxe King Bed

9.4 out of 10
Exceptional
(14 reviews)

Highlights

Air conditioning
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Tempur-Pedic bed
Separate bedroom
Blackout curtains
Egyptian cotton bed sheets
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite

1 bedroom, Egyptian cotton sheets, premium bedding, Tempur-Pedic beds

Family Suite

Highlights

Balcony
Air conditioning
Free cots/infant beds
Kitchenette
Smart TV
Washing machine
Hypo-allergenic bedding
Separate bedroom
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Landmark King Bed

1 bedroom, Egyptian cotton sheets, premium bedding, Tempur-Pedic beds

Landmark King Bed

Highlights

Air conditioning
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Tempur-Pedic bed
Separate bedroom
Blackout curtains
Egyptian cotton bed sheets
  • 40 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for One Bedroom Executive

1 bedroom, Egyptian cotton sheets, premium bedding, Tempur-Pedic beds

One Bedroom Executive

Highlights

Balcony
Air conditioning
Free cots/infant beds
Kitchenette
Smart TV
Hypo-allergenic bedding
Tempur-Pedic bed
Separate bedroom
  • 45 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Executive

1 bedroom, Egyptian cotton sheets, premium bedding, Tempur-Pedic beds

Studio Executive

Highlights

Air conditioning
Free cots/infant beds
Kitchenette
Smart TV
Washing machine
Hypo-allergenic bedding
Tempur-Pedic bed
Separate bedroom
  • 45 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed

1 bedroom, Egyptian cotton sheets, premium bedding, Tempur-Pedic beds

Executive Suite, 1 King Bed

Highlights

Balcony
Air conditioning
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
Tempur-Pedic bed
  • 50 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Twin Room, Multiple Beds

1 bedroom, Egyptian cotton sheets, premium bedding, Tempur-Pedic beds

Executive Twin Room, Multiple Beds

Highlights

Balcony
Air conditioning
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Tempur-Pedic bed
Separate bedroom
Blackout curtains
  • 50 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Landmark King Bed with Balcony

1 bedroom, Egyptian cotton sheets, premium bedding, Tempur-Pedic beds

Landmark King Bed with Balcony

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Balcony or patio
Air conditioning
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Tempur-Pedic bed
Separate bedroom
Blackout curtains
  • 40 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Landmark Twin Bed

1 bedroom, Egyptian cotton sheets, premium bedding, Tempur-Pedic beds

Landmark Twin Bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Tempur-Pedic bed
Separate bedroom
Blackout curtains
Egyptian cotton bed sheets
  • 40 sq m
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Landmark Twin Bed with Balcony

1 bedroom, Egyptian cotton sheets, premium bedding, Tempur-Pedic beds

Landmark Twin Bed with Balcony

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Balcony or patio
Air conditioning
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Tempur-Pedic bed
Separate bedroom
Blackout curtains
  • 40 sq m
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Landmark Triple (3 Single Beds)

1 bedroom, Egyptian cotton sheets, premium bedding, Tempur-Pedic beds

Landmark Triple (3 Single Beds)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Tempur-Pedic bed
Separate bedroom
Blackout curtains
Egyptian cotton bed sheets
  • 40 sq m
  • City view
  • Sleeps 3
  • 3 Twin Beds

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About the area

Map
#71-73, Street 174, Sangkat, Phsar Thmey III Khan Doun Penh, Phnom Penh, 12208

What's nearby

  • Central Market - 7 min walk - 0.6 km
  • Royal Palace - 9 min walk - 0.8 km
  • Riverside - 14 min walk - 1.2 km
  • Phnom Penh Night Market - 17 min walk - 1.5 km
  • Independence Monument - 17 min walk - 1.5 km

Getting around

  • Phnom Penh (PNH-Phnom Penh Intl.) - 28 min drive
  • Techo Intl. Airport (KTI) - 14.1 miles/22.7 km
  • Phnom Penh Railway Station - 16 min walk
  • Airport pickup service
  • Train station drop-off (surcharge)
  • Train station pickup (surcharge)
  • Bus station shuttle (surcharge)

Restaurants

  • ‪Kravanh - ‬1 min walk
  • ‪Le Deli Bistro Gourmet - ‬4 min walk
  • ‪Lucky Seven - ‬4 min walk
  • ‪D'Wau Restaurant - ‬4 min walk
  • ‪D'wau Restaurant @ New York hotel - ‬4 min walk

About this property

Poulo Wai Hotel and Apartment

When you stay at Poulo Wai Hotel and Apartment, you'll be a short five-minute drive from Royal Palace and Riverside. You can visit the spa to be pampered with massages, body treatments or aromatherapy, and Poulo Wai Restaurant, one of 4 restaurants, serves breakfast, lunch and dinner. Other highlights include 3 bars/lounges, an outdoor pool and a poolside bar. Fellow travellers say great things about the helpful staff and breakfast.

Languages

English, Khmer, Spanish

At a glance

DONE

Hotel size

    • 196 rooms
DONE

Arriving/Leaving

    • Check-in start time: 1:00 PM; check-in end time: 2:00 PM
    • Express check-in/out available
    • Minimum check-in age – 18
    • Check-out time is noon
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • Wheelchair-accessible parking on site
    • On-site parking is limited
    • Height restrictions apply for on-site parking
DONE

Transfers

    • Airport pickup on request (available 24 hours a day)*
    • Train station shuttle on request (available 24 hours a day)
    • Bus station shuttle*
DONE

Other information

    • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:00 AM–10:00 AM
  • 4 restaurants
  • 3 bars/lounges
  • Poolside bar
  • Coffee shop
  • Coffee/tea in a common area
  • Private dining
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children's pool
  • Musical instruments
  • Fireplace guard
  • Pool gate
  • Stair gate
  • Outlet covers

What to do

  • Shopping

Working away

  • Business centre
  • 4 meeting rooms
  • Computer station
  • Conference centre (1464 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Bike hire
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • Safe-deposit box at front desk
  • Television in common areas
  • Fitness centre
  • An outdoor pool
  • Art gallery on-site
  • Designer shops on-site
  • Bike parking
  • Full-service spa
  • Hot tub
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Locally owned and organised tours and activities
  • Double-glazed windows
  • At least 80% of lighting from LEDs
  • Lockers available
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Lift
  • Lift door width (centimetres): 173
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Assistive listening devices available
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 76
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Accessible airport shuttle
  • Visual alarms in hallways
  • Handrails in stairwells
  • Stairwell handrail height (centimetres): 97
  • Front entrance ramp
  • Wheelchairs available on site
  • Grab bar in shower
  • Shower grab bar height (centimetres): 86
  • Doorbell and phone notifications
  • Lever door handles
  • Phone accessibility kit

Room amenities

Be entertained

  • 43-inch Smart TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Blackout curtains
  • Premium bedding
  • Tempur-Pedic mattress

Freshen up

  • Private bathroom
  • Separate bath and shower
  • Rainfall shower heads
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Free long-distance calls
  • Electrical adapters/chargers

Food and drink

  • Champagne service
  • Free bottled water
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe
  • Energy-saving switches
  • LED light bulbs
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Special features

Spa

Airavata Spa has 6 treatment rooms. Services include massages and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Dining

Poulo Wai Restaurant – This restaurant serves breakfast, lunch and dinner.
Piano Café – This coffee shop only serves light fare. Open daily.
White Lounge Restaurant & – This rooftop bar serves dinner and light fare. Guests can enjoy al fresco dining (weather permitting).

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately USD 12 for adults and USD 6 for children
  • Airport shuttle service is offered for an extra charge of USD 18 per vehicle. Maximum occupancy 4
  • Train station pick-up, train station drop-off and bus station shuttle services are offered for an extra charge
  • Late check-out can be arranged for an extra charge

Children & extra beds

  • Rollaway beds are available for USD 25.0 per night
  • Airport shuttle service for children between the ages of 4 and 13 costs USD 18

Parking

  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 7:00 PM
  • Guests under 18 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on-site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
This property is professionally cleaned.

Also known as

Poulo Wai And Phnom Penh
Poulo Wai Hotel Apartment
Poulo Wai Hotel and Apartment Hotel
Poulo Wai Hotel and Apartment Phnom Penh
Poulo Wai Hotel and Apartment Hotel Phnom Penh

Frequently asked questions

Does Poulo Wai Hotel and Apartment offer free cancellation for a full refund?

Yes, Poulo Wai Hotel and Apartment does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Poulo Wai Hotel and Apartment?

Yes, there's an outdoor pool and a children's pool. Guests have pool access from 7:00 AM to 7:00 PM.

Are pets allowed at Poulo Wai Hotel and Apartment?

Sorry, neither pets nor service animals are allowed.

Is parking offered on site at Poulo Wai Hotel and Apartment?

Yes, there's free self parking. Parking spaces may be limited.

Is an airport shuttle service offered by Poulo Wai Hotel and Apartment?

Yes, a shuttle from the airport to the hotel is available. The charge is USD 18 per vehicle.

What are the check-in and check-out times at Poulo Wai Hotel and Apartment?

Check-in start time: 1:00 PM; check-in end time: 2:00 PM. Check-out time is noon. Late check-out is available for a charge. Express check-in and check-out are available.

Is there an on-site casino at Poulo Wai Hotel and Apartment?

No, this hotel doesn't have a casino, but NagaWorld Casino (3-min drive) is nearby.

What is there to do at Poulo Wai Hotel and Apartment and nearby?

Poulo Wai Hotel and Apartment has 3 bars and a spa, as well as an outdoor pool and a steam room.

Are there restaurants at or near Poulo Wai Hotel and Apartment?

Yes, there are 4 on-site restaurants, featuring al fresco dining.

What's the area around Poulo Wai Hotel and Apartment like?

Poulo Wai Hotel and Apartment is in Phnom Penh City Centre, a short 10-minute walk from Royal Palace and 7 minutes' walk from Central Market.

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Poulo Wai Hotel and Apartment Reviews

Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Popular mentions

Service staff
Breakfast
Room
Location
Food
Public sauna
View
Rooftop restaurant
Coffee
Cheese

What guests liked

  • Breakfast was consistently described as excellent, good, and delicious with a well-stocked buffet. (17 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Excellent

Received a drink on arrival with a cold towel which was a very welcoming gesture. Nice big clean room with good facilities. Loved the table tennis, pool table and swimming pool. Staff were really helpful with everything.
Suzanne, 2-night trip

10/10 Excellent

professional helpful friendly staff
Josanne, 2-night trip

10/10 Excellent

I'm very satisfied.
RISAKO, 4-night trip

10/10 Excellent

Almost new hotel, nice room and bathroom. Excellent breakfast. Located in the centre of Phnom Penh, all major attractions and many good restaurants are within walking distance.
Jorgen, 4-night trip

10/10 Excellent

Great spot with a good breakfast each morning. I arrived at 1100 and they gave me an early check in, which was a huge plus. Bit of noise from the next room, but all up it was a nice place
Andrew, 3-night trip

10/10 Excellent

Nice room, good services and breakfast. Tidy building.
Harry, 3-night trip

10/10 Excellent

Great hotel to stay in
Abdullah, 25-night trip

8/10 Good

silence
FUMIHIKO, 3-night trip

10/10 Excellent

Was a beautiful hotel, the sky bar had a great happy hour and a stunning view. Pool area was kind of interesting with alot of birds and no sun. High pitch noise to keep away the birds was not working. Staff was super kind and friendly. Bed was nice and comfy.
Cindy, 2-night trip

10/10 Excellent

Property was very nicely appointed. Room was comfortable and clean. The bed was a little hard but that’s just a personal preference. Breakfast choices were good. Loved the views from the rooftop bar. Also enjoyed dinners there. Staff were very friendly and helpful.
Sherry, 2-night trip

8/10 Good

Great Hotel, friendly staff. Prices around are slightly higher.
ilidio, 1-night trip

10/10 Excellent

Staff was super friendly
Jutta, 3-night trip

8/10 Good

Great location, just 20 mins walk to the main city tourist spots. Excellent breakfast, very fresh. Good bedroom. Fabulous view from the top bar. Restaurant food was good.
Matthew, 4-night trip

10/10 Excellent

Very nice hotel! Clean. Beautiful rooftop restaurant. A 20 minute walk from the river and Royal Palace. The pool was nice and clean - but shaded. I didn’t look at that closely when I booked and was disappointed because I wanted to be in the sun. On the plus side, it was breezy up there, so very refreshing on a hot day. The staff was very friendly and friendly I had a really nice stay.
Gail, 4-night trip

8/10 Good

Had a good stay

Great stay. It's right where everything is in town. The facilities are nice and the staff is helpful. The hot water in the showers were kind of bad and it took a long time to get any hot water.
Alexander, 3-night trip

2/10 Terrible

Almost a nice stay.

They have a cockroach issue here. I was on the 17th floor and they were in my bathroom and a palmetto bug near the slide door. The staff are wonderful and addressed this issue as well as a couple others i had. Otherwise the hotel is clean and nice and breakfast buffet was well stocked. Once they address the roach issue it will be a nice hotel. I have pictures but it won't let me load them.
2-night trip

10/10 Excellent

Beautiful view and great location. Staff was very friendly
Randy, 5-night trip

8/10 Good

Room was well appointed and had everything required, but, very hard bed.
Lynn, 3-night trip

10/10 Excellent

Perfect
JIAN, 2-night trip

8/10 Good

I had a nice stay
Evgeniy, 27-night trip

10/10 Excellent

The staff were very friendly and the facilities lovely and new.
Tanya, 3-night trip

8/10 Good

Very helpful staff; great rooftop bar; central location.
John, 2-night trip

10/10 Excellent

A very nice stay. Excellent staff!
Scott, 3-night trip

10/10 Excellent

Extremely reasonable price for the quality of the hotel
Matthew, 1-night trip

8/10 Good

Very pleasant Phnom Penh central hotel

Very pleasant hotel in central Phnom Penh with a great view of the city from the rooftop bar. Nice food, good breakfast selection and dinner menu. Very courteous staff. Easy access to the city using the local tuk-tuks. Pool was a little chilly.
Sunset on the Mekong / Tonle Sap River convergence
Felicity, 3-night trip